What an awesome company with awesome techs to work with on every issue that arises. Danny has a…read morecompany wide work ethic that we don't see anymore. Quick response and professional service. I can't say enough about this company, hands down top notch service.

One of my AC units broke on a holiday weekend. Dave came out within a few hours of calling and…read morefixed it - was very quick and thorough, explained everything he was replacing, told me the parts to keep an eye on (very old unit), and got it working in no time. Will definitely use them again!

Ethan was very prompt and reliable. He never tried to up-sell or over-charge us. He even got our…read moreA/C to work during a heat wave which I'm very thankful for. I definitely recommend his services and will be using him in the future.

*DISHONEST* AC went out, called Brady Flanary to come look…read moreat it. Charged $140 to do diagnostic on a sunday. they then charged me over $240 to replace a capacitor (which they called a "power pack") which can be bought on Amazon for $10.. I'm serious the part they replaced is a JARD brand part #12783 if you google that its $10 they charged me $404 total for something I could have googled and fixed myself. Oh and he was at my house less than 30 min total. he pulled off a panel held on by two 8mm screws and the capacitor is right there. I don't mind paying a diagnostic fee but overcharging me by $230 dollars for a $10 part is WRONG!!!! DO NOT USE THEM** STAY AWAY

I was being proactive so I called several companies to get a quote to replace my AC\Furnace…read more Patrick was full of information and did what I feel was an excellent job in perform a load on my home to provide me with the best system for me. Even though Brady Flanary wasn't the lowest quote nor the highest, I feel that the quote given to me was best for my home. Patrick and Martin replaced my entire system in about 6 hours. They replaced a couple of ducts to provide more efficient air flow to a bedroom and my living room. After they completed, Patrick sat with me to explain all the work that was done. It was money well spent. I would recommend Brady Flanary to friends and family.

*****BEWARE****** These people will **LIE** to you about the…read moreprice of a part they install. These people will **CHEAT** you out of your hard earned money. These people will**STEAL** anything left over in a box they think you don't need including parts required for your new part an sell it to enrich themselves even more. William is the ring leader, he talks nice an friendly but he will rob you blind a lie to you looking you straight in the eyes. Trust me you do not want these people in your house. Have any questions give me a call, I'll be happy to tell you all about it. Sincerely, Wayne Hyatt 336 618 0095

We needed to replace a 22-year-old HVAC unit and the interior air handler…read more William was very quick to come out to evaluate the situation. He gave us a very honest and fair price on a new 3 ton 14 seer Goodman unit with a 10 year warranty. We gave him a deposit, and the next morning he installed both, and by 2 PM that afternoon the house was completely cooled off. He was very professional, very polite, very prompt... And He completely cleaned up behind them selves inside and out. Other than they brand-new equipment you could not tell that they have been there. We will be using HTHVAC for both our homes and our business from now on. Richard & Bebe Brown Walnut Cove NC

Have been having issues for a couple months that others could not fix. Called PSM and they sent…read moreTyler. What a nice, knowledgeable, and thorough repairman!! He found and fixed the mystery issue!!! Will definitely call them again and request Tyler!!!

We have a two unit system at our home. The "newer" Trane stopped working on Monday night which left…read moreour upstairs sleeping quarters unbearably hot. A call to several companies on Tuesday resulted in no availability for several days. PSM promised to be there either later in the day or first thing on Wednesday. On Tuesday afternoon, I received a call from Kenneth confirming our appointment for 8:30am on Wednesday. Terrell arrived on time and was thorough in his inspection. Fearing the worst, I was pleasantly surprised to learn the service call and replacement part would only cost $150. I have NEVER had a tradesman come to my home for under $250. Don't let the name fool you. PSM is a reputable, honest business that will be my new go-to for any HVAC needs.

The guys came out to do maintenance on the unit from one of my rentals. Did a great job fast…read moreefficient price is fair. Definitely recommend.

Absolutely unacceptable experience with Eastbend. Our warranty company initially sent them out to…read moreinspect out our ac unit, and they claimed there were multiple leaks and beyond repair. With guest coming to stay at our home we reached out to a friend who charge the unit and got back running with no issues. The warranty company requested better documentation and photos to support Eastbend diagnose. Eastbend came back out and suddenly, their entire story changed- they then claimed the unit was "fine" and did not need any repairs. So which is it? Beyond repairs or perfectly fine? this level of inconstancy is very unprofessional and raises serious concerns about the accuracy and honesty of their assessments. Based on my experience, we would strongly advise other to avoid using Eastbend. We have zero confidence in their evaluation and would not use them again under any circumstances.

East Bend has the most impressive technicians with a wealth of knowledge and extremely personable!…read moreCalled on a Friday afternoon about no air conditioning and the team was here by Monday 10am and problem was resolved in less then 5 mins! We would highly recommend East Bend!! Thanks guys!

Very nice people prompt service very reasonable prices. I am so impressed. No one else would come…read moreout on the same day and they did. Recommended by my cousin who is also very impressed with Pilot mechanical!! So glad I called them!!!

Pilot Mechanical has now installed two systems in two locations. Each time, Jon and his team have…read morespent more time finding a specific solution than just making a sale. In my most recent experience, a 13-year old system "gave up the ghost." The airflow and temperature distribution in the house was not balanced. The PM team spent more time than any of the five other companies analyzing and suggesting a combination of elements that solved my issue, resulting in greatly increased comfort and balance. Installation was completed quickly and expertly, leaving no trace that any work had been done. The installers thoroughly explained the operation of the system. I highly recommend them for any HVAC system or repair.