Top quality, prompt service and a reasonable price! Can't ask for more than that! Will us again…read morenext year.

From the owner: Need chimney sweep, inspection, or repairs? How about masonry work on your steps, sidewall, or…read morepatio? We'r your local specialists— veteran, family-owned, and trusted for 20+ years. Schedule your appointment now!

Would highly recommend from sales to installation everyone very knowledgeable and customer oriented…read morealso more reasonably priced than a better known competitor only one hiccup and that is the wall switch stopped working however still have remote

Good selection, nice people. Fireplace looks beautiful and works great. Has inserts are expensive,…read morebut worth it. More efficient, less heat loss up the chimney.

Called Soot Busters to get an independent chimney inspection. To my pleasant surprise, they set me…read moreup with an appointment the next day in the afternoon. However, the appointment time came and went and no one showed. Never got a status call or anything. I followed up by submitting a form on their website reminding them of the missed appointment. No follow up whatsoever. This is disappointing and while I normally only leave positive reviews, I felt people should know about this as we waited all afternoon for them to come.

After receiving a $500 heating bill, we were motivated to get the blower repaired on our woodstove…read moreinsert. Not knowing where to go or who to call, I found Soot Busters online. Figured I would call and maybe they'd know where to direct me. After telling him our issue, he offered to come right over and assess the situation, considering he was going to be in our neighborhood that morning. Within minutes of arriving he diagnosed and fixed the problem, a loose wire. Ferdinand was extremely helpful, friendly and generous. We would definitely call Soot Busters again in a heartbeat!

I have always used Blacksburg chimney for all my chimney work. They are prompt, dependable and…read morehonest.

Very professional and knowledgeable of the services I needed. I will definitely use them from now…read moreon. Had used other chimney services and nothing was done correctly. Be careful who you choose.

I hired Soot Busters to install a wood stove in our basement. It turned out to be a much more…read morecomplicated job than initially thought. Ferdinand, the owner, had to remove the old terra cotta lining, about 40 feet. Ferdinand was always in a good mood, and a pleasure to have in our home. Even though the job was harder than expected and took some extra time Ferdinand never changed his price, and probably lost money doing the job. He was always very professional and did a great job for us. I highly recommend Soot Busters.

Very poor customer service. Never showed up for a scheduled service last fall. Tried to schedule…read morethis week and had an appointment scheduled for Friday at 3:15. At 3:30 he was not here and we tried calling and texting multiple times. At 4:30 he finally messaged me on Google Maps and said that he had rescheduled the service for today. I had never received any notification of the appt being rescheduled, but we went on ahead and scheduled for Saturday at 3:15. At 1:15 he texted me and said it was too windy. He said if if the winds didn't die down he was going to have to reschedule. Never contacted me back to let me know. By 2:30 there was virtually no wind. When 3:30 came and he didn't show up we called him and he said he had already let me know he couldn't come because of the wind (which was nonexistent at this point). He never once apologized or tried to make things right. He seems to be very flaky and so far we have been unsuccessful in even getting him to show up for one single appointment. I'm not sure how someone with such poor reliability and customer service can run a business. But I do know that we will not ever attempt to use this company's services in the future. Nor will we recommend them. This whole experience has been extremely frustrating.

So happy I found this place. I had called all over the area for a reasonable price, and Tight…read moresqueeze was perfect. The birds might be mad but I'm so glad I don't have to put up with them this year. Service was fast to schedule, and the job only took minutes to complete. Thank you.

From the owner: Tight Squeeze Chimney Busters is a family and locally owned business with over 8 years' experience…read more We provide chimney services which include gas line installation, brick and mortar repair, stucco work, fireplace restoration, chimney repair, stainless steel relining, fire and water damage repair, chimney cleaning, masonry and sidewalks, vinyl siding, windows and more. Call us today for a free estimate.

Our heat pump system was 22 years old. Looked at various reviews of different heating/AC companies…read moreand Blue Ridge Heating consistently had the best reviews. Communication was easy with people at their firm. The technicians communicated with us and were not in a hurry when discussing our questions. We had been looking for a company and one of our neighbors uses Blue Ridge. Spoke with the technician who was servicing our neighbor. He gave me a card and I called the firm several days later after looking at on-line reviews. Technician came out and suggested we consider new equipment due to its age, and some very obvious problems. He actually made suggestions on not spending more money. Scheduled the following week to replace the equipment. Two technicians arrived to install new equipment. They were very responsive to questions and made suggestions on saving some money. The condensate pump had tripped the night before and left a small trail of water on the floor. The breaker had tripped and the pump was not operating. Testing the pump we discovered it was barely, if at all, working. We at this point were glad they were at our place. All of the work looks like showroom quality. The technicians obviously were conscientious about their work and took pride in their workmanship. They cleaned the work areas. We had, overall, a good experience. We certainly recommend Blue Ridge, and suggest looking at the amount of very positive reviews.

Tell me you don't want to do a job without telling me you don't want to do a job…read more.. We reached out to BLUE RIDGE HEATING & AIR, INC. to install a mini-split system for our massive--and by massive, I mean 125 square feet--cabin. That's right, basically a glorified walk-in closet with dreams. We requested a simple 110/120v unit, nothing fancy, just something to keep us from melting in the summer or freezing into popsicles in the winter. You know, the basics. The quote? $5,212. FIVE. THOUSAND. TWO HUNDRED. TWELVE. DOLLARS. I wasn't asking for the gold-plated, whisper-quiet, sings-you-to-sleep-at-night model... just something that plugs in and blows air. So yeah. Message received. You don't want the job. And that's okay. But hey, future buyers--consider this your "tiny home, big invoice" PSA.