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Skyline Hearth and Fire

4.3 (3 reviews)
Closed 8:00 am - 5:00 pm
Updated 1 week ago

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Services - Skyline Hearth and Fire

Fireplace cleaning

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Regan Home Services

Regan Home Services

3.7
(3 reviews)

We had our Chimneys swept after moving into our new house. We have a lot of wood and wanted to…read morereduce our electrical use. Another chimney sweep checked out the chimney and told us not to use it, it had a lot of weather damage. They gave us an estimate that was a lot more than we wanted to spend. We contacted Don for another estimate. His estimate was much better than the first and we were much more confident after talking with Don and Dustin and we were proven right. They installed stainless steel inserts and installed a fireplace insert. They were professional, always on time and did a great job. They had to remove one of the old linings and when they were finished, they left everything cleaned up and left no mess. We'll have them come back for sure. We'd highly recommend them.

(only because zero stars is not an option that I see) On 7…read moreSep 22, RHS replaced a dryer vent for my 84yo mother in law. She was told it would take about 4 hours and would cost between $600-800. The work was completed in less than 2 hrs but he still charged $750 and did not even provide a receipt/invoice for the work. Also needing her chimney swept and seeing info on the truck that they also did that, she asked to have that done. They did not sweep the chimney, but did tell her the chimney was unsafe to operate and that it needed repairs and wrote a repair estimate of $6,200. That is when she asked for my help. I called and texted Regan to discuss/understand the quote. At this point I did not even know about the dryer vent debacle. I had to leave a message and they did not return my call or respond to my text, so I contacted another company (the ones that had just swept my chimney) to conduct an inspection. Days later, while at her house waiting for the other company to arrive to inspect her chimney (on 23 Sep), I called Regan again, but again had to leave a message. I got a call back very shortly. I was told they would look into the estimate and get back to me. They never did. The bottom line was that they had not even swept the chimney to be able to see that/if the chimney was cracked/unserviceable. The other company swept the chimney and conducted a thorough examination and determined that the chimney did NOT need ANY repairs/work whatever and was perfectly safe (and now clean) to operate. I again contacted Regan, on 4 Oct, 11 days later, saying I was making one last attempt (as I had repeatedly been unsuccessful) to discuss the quote (and now the dryer ripoff), and would 'take this up as necessary with any other official or feedback/review entities'. The response was '...I told you I was extremely busy.....I don't appreciate the tone....you are not my customer.... I STRONGLY advise you NOT do business with this company. Beware... It is not nice to take advantage of an 84 yo widow!!! shame shame...not to mention to fail to respond to an inquiry about an estimate already provided (and work performed)...

Skyline Hearth and Fire - chimneysweeps - Updated July 2026

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