great guys, they do a fantastic job!! they do it well and are always available to answer any…read morequestions you have, I found them very knowledgeable and hard workers they get the job done! I couldn't think of anyone better to help you with your heating and cooling needs!! they are also very affordable, lower than most places in cost.

Our A/C stopped working at the day prior to having twelve plus people coming to our home for a…read moregraduation gathering. We called Tilley's a few years back. He helped me then and came to my rescue in 30 minutes. My A/C is up and running now. A day prior to guests arrival. I am so appreciative of Tilley's work and response. Thank you for saving our big event. You're the best!!!

Tell me you don't want to do a job without telling me you don't want to do a job…read more.. We reached out to BLUE RIDGE HEATING & AIR, INC. to install a mini-split system for our massive--and by massive, I mean 125 square feet--cabin. That's right, basically a glorified walk-in closet with dreams. We requested a simple 110/120v unit, nothing fancy, just something to keep us from melting in the summer or freezing into popsicles in the winter. You know, the basics. The quote? $5,212. FIVE. THOUSAND. TWO HUNDRED. TWELVE. DOLLARS. I wasn't asking for the gold-plated, whisper-quiet, sings-you-to-sleep-at-night model... just something that plugs in and blows air. So yeah. Message received. You don't want the job. And that's okay. But hey, future buyers--consider this your "tiny home, big invoice" PSA.

I had a blower motor stop running in my air handler. The part was covered under warranty. They…read morecharged about $80.00 to come and diagnose the problem. The service tech ordered the part. When the part arrived, it took the tech about 15 minutes to install the new motor. Charged me about $700 to install. THAT'S $2800 AN HOUR! RIDICULOUS! I called and asked why it was so expensive since it was a warranty part. They said they had to do paperwork for the warranty. REALLY? I WILL NEVER USE THEM AGAIN! I THINK IT WOULD HAVE BEEN CHEAPER TO PAY FOR THE PART. GET ME ONCE, SHAME ON YOU. GET ME TWICE, SHAME ON ME! N-E-V-E-R A-G-A-I-N!

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

Bell Electric was very responsive, accommodating and very professional. Their entire crew was very…read morepleasant. They performed excellent timely electrical repairs and installation services on a 54 year old home that I recently purchased, which was noted to have numerous preexisting unsafe and unpermitted electrical installations. They had also left the premises very tidy. I highly recommend Bell Electric !!

Called them to check open exposed wires in the attic. Isaiah the electrician was exceptionally…read moreprofessional and quick! He knows his stuff.. We will definitely use this company in the future just based on that. Thanks Isaiah.

This an excellent family business. SML Heating and Air cleaned our duct and heat pump systems. We…read morehave just moved into new construction and the ducts and heat pump units were filthy. The team did a very thorough job cleaning both systems. They were polite, efficient, and very respectable of our home. They actually left the rooms cleaner than when they started! The company's communication system was also great. We were kept informed from estimate, booking the appointment to the final completion. I would highly recommend SML Heating and Air.

Had Dan and his team come out as an emergency because we had no AC. He was really quick to get the…read moresituation resolved. My grandmother greatly appreciates it.

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

Excited to write a review for Walker's Plumbing. Starting with Alexander working the phones and…read morethen of course Michael and Freddie (sorry I think that name is wrong) who responded to perform the work, I found the team to be extremely effective, patient, and professional. Michael in particular took the time to honestly evaluate a couple work items that ended up being unnecessary. Looking forward to working with Walker's Plumbing again for our next job.

After several issues with my main sewer line, the crew from Walkers replaced it in a timely manner,…read morekeeping me well informed during the process, and even re-seeding the area of my yard that had to be dug up. I'm very happy with the service provided by Mike and his guys, and their prices are very fair compared to other plumbers I have used. I will not hesitate to call them for any future plumbing issues that I have!