David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

I cannot say enough positive things about Miles Joe Plumbing! Justin responded promptly to mu…read more[early] Saturday morning call when my sewage alarm went off. Justin and Mike worked diligently on my sewage pump for five hours! I really appreciate their hard work and diligence in getting my sewage pump taken care of, especially since running water is a necessity! Thank you, Justin and Mike!

We could not ask for a better Plumbing business. Justin is always quick to respond and will always…read morehave options on hand, so we have the correct information. This company works effectively and efficiently. We have been customers for years and will continue to support!

Wish I had signed up with Ostrom when I thought I couldn't afford it. I was paying a handyman a…read moregood $100 for a visit included in Ostrom's membership. Call Ostrom.

I've used Ostrom for the last few years and highly recommend them. They have always done a great…read morejob.

I'm not sure what Tim is talking about, but I can't say enough good things about these guys. I…read morerecently bought a 70-year-old home in downtown Blacksburg and, in February 2015, had them hook up my new washer and dryer in the basement. They were the lowest bid and did great work. Two months later, I needed a new commode and - boom! - got the same thing: great work for the lowest bid. In August 2015, I had my bathroom - which had original plumbing and fixtures - remodeled. Aquarius Plumbing installed a new tub, fixtures and a vanity, while a guy I hired separately from AP came in and did the tile. While Aquarius was doing my bathroom, I also had them install a outdoor spigot. Wisely, they suggested I put the the spigot away from my front door, since I have plans to eventually install a deck and the location I suggested would've been hidden by the new platform. Most plumbers don't have that kind of foresight. Now, I'm proud to say my once lead-pipe filled home has new pipes and a sparkling bathroom thanks in large part to Aquarius. Not only do they do quality work for a reasonable price, the owner and employees are local. How cool is that?

Very kind and they were fast in responding/helping. Jeff was great and helped fix the issuesread more

Black Goose Chimney provided great customer service. From booking the 2 appointments to the…read morefinished jobs, they were communicative, on time, and professional. Richard and Noah did a great job inspecting and sweeping the chimney. It had reeked when the sun hit it and when it rained. Noah cleared out a ton of pine needles, soot, and a dead animal that had gotten trapped. By the time they left, Noah resembled a chimney sweep from Mary Poppins. Richard and Mason returned the next week to install chimney caps, and clean the gutters since they were already up there. The caps are keeping out the rain, animals, and (hopefully) pine needles. Highly recommend Black Goose Chimney Sweep!

We've used Black Goose for years and have always had a good experience with them in terms of…read moreservice and value. I highly recommend them!

Nick and Jonathan did a fantastic job installing a new toilet. This company has always gone above…read moreand beyond my expectations. They do quality, professional work at a reasonable price and I will continue to use them in the future. Thank you to the scheduler (I forgot her name) for placing me on the wait list and therefore the work got done much sooner and on the very same day I put in the call. All of you are exceptional and much appreciated!

They service my home and rental properties. Great company to work with for quality work at a…read morereasonable price.

found this company by luck, my son's neighbor was having plumbing done and it turned out that my…read moreson needed plumbing done as well. Plus he wanted to have a new shower and tub put in. So the gentleman came over and was very nice. Spoke with us very last minute and he came over a few weeks later kept in contact with us gave us some Pictures and suggestions on showers. They did a great job. They did the bathroom and his plumbing under the house and it all turned out great. The after clean up was not up perfect but they got 90% of it cleaned up and I'm OK with that because the rest of the house was great and I would definitely recommend them.

Showed up quickly, very professional, friendly, and trustworthy guys.read more

Once again, I highly recommend Star City for excellent work at an excellent price. I recently was…read moreyellow-tagged by the water authority for high water usage. Within a day- at Christmas- Star City came and diagnosed the problem. Two days later (in-between day was Christmas) the problem was fixed. And the charges were significantly less than I expected. The two technicians were prompt, professional and courteous. Office staff is also top-notch, always compassionate, courteous and helpful. Highly recommended!!

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!