Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

I contacted this company due to my AC breaking down. They cancelled and rescheduled an appointment…read moreof which they put me out until Friday and said someone would arrive at 7 AM. At 8 AM. I called them and the dispatcher Heather refused to talk to me and made the other person tell me that their truck broke down and that they could possibly get me on the schedule today. Don't use these people if you actually want service fulfilled and especially if your furnace or AC has broken down. Response to Alex: your dispatcher Heather would not take my phone call and handed it over to Tyler who told me that your truck broke down. Tyler also said he may be able to get me on today's schedule. How much do you think that was going to happen? I had been rescheduled initially due to double booking the first go round and then suddenly your truck breaks down. This whole process started on Tuesday when my condenser was not working. With the upcoming weekend having extreme heat, I needed it to work. And this must be part of your problem because if you don't think making an appointment and keeping an appointment is part of your service then that is a huge issue.

Shawn Sweeney of MCP nd his crew overcame a number of obstacles in making installation of my…read morefireplace insert a success. The crew that came to install the insert were competent and efficient. They solved several unusual problems particular to my ancient masonry. The repairs and insert look great, I have had two other chimney companies problem solve for me this year but MCP was by far the best. I could not have asked for more responsive and better service than I received from Shawn and MCP.

I requested a quote for installation of my reclaimed solid walnut mantle shelf. I was quoted $300…read moremore than what I paid, $1,500.00, which was a pretty penny. Guy was nice because he looked around my home and saw money. When I received the quote and asked how long it would take, no response was given. Big red flag-shady. Did it myself for fifty bucks in materials, which included a $10 masonry bit (tool to use again), and it took three hours. Five hundred an hour is fifty dollars more than what I pay my lawyer. Save your money, choose another company Or do it yourself.

My technician was 40 minutes early (received a call from Tolbard's asking if that was okay). I was…read morehappy to have the service earlier than scheduled. The tech was friendly and engaging. I detailed a particular issue I was experiencing and the tech began work on servicing my fireplace. He removed the fan that was the source of a rattling sound, cleaned it out well and reinstalled. All parts of the fireplace itself (fake wood logs, etc) were removed and cleaned. Upon reinstallation of the fan and buttoning everything back up he was ready to go in a little over an hour. I paid $245 ($205 inspection & $40 for level one cleaning). Generally speaking I felt the value was okay given the scope of the cleaning and extra attention to the fan creating the rattling noise. The exterior of the fireplace looked good with the glass being crystal clear. I happened to check the fan about a half hour later as it hadn't yet turned off and discovered the bottom area (below the fireplace box) had only been partially vacuumed; I attached the pictures. Given that the inspection cost so much and the cleaning wasn't spectacular - I'll do the work myself next year and save my money... As for now, I'll run the vacuum hose under the fireplace to clean out the dust and hair and call it a day. My tech was very knowledgeable and personable but given my experience for what I paid, I won't likely use Tolbard's again unless something that I can't fix is broken.

I did a web search looking for someone to service my propane fireplace which was having issues. I…read morehad see Tolbard trucks here and there around town, but I was not familiar with what they did. Anyways, I sent a request through their website and held my breath wondering how many hours or days it would take to hear back from them. Low and behold, I got a call back the next morning and an email. The staff was great on the phone answering my questions. I also got a 2 hour window date of service, which is pretty normal for this line of work. I also got a follow up call the morning of to confirm, which was pretty cool...so as to not waste my time. The service technician showed up and fixed my furnace in no time flat. Everything works just great. Was it expensive? It was around $200...and my guess is it only took 30 min or less. However, I've had problems with this stupid furnace for 4+ years...it works now and then. He figured out the tiny issue and fixed it and I'm pleased! The service fee was a little steep just to show up for local service...but I doubt I will need Tolbard often. So I paid the fee. All in all, very happy with the service.

Showed up exactly on time. Identified the issue with my chimney and documented it with photographs…read moreof the chimney interior. Charged a very fair price for the inspection. Very satisfied and plan to use this company for future work. This company is highly recommended by me.

James was ultra-quick to respond to my last-minute request and performed a thorough chimney…read moreinspection, with detailed pictures, and provided a quote in a matter of hours. I'm glad I put this part of the real estate inspection process in the hands of a professional.

Lied on the est. ABOUT liners. CHIMNEY LINERS HAVE NO CODE REQUIREMENT. He said my new lines did…read morenot meet code and had to be replaced........only 1.25 in.installation had to be1.5 in. BS I called H C code.

I tried reaching out several times on Yelp to schedule an appointment and they never responded!…read moreCannot recommend.

Harry is truly a gentleman to do business with. He did an outstanding job on cleaning our chimney…read more He answered all of my questions and informed me that if we had trouble down the line with the chimney smoking what would need to be replaced. I sure wish I had known about his business years ago and I would have had him install our liner. We'll never have anyone else to clean our chimney except for Harry. Services: Chimney cleaning, Smoke chamber cleaning, Chimney inspections, Chimney flue cleaning

I am so happy I chose Frederick County Chimney Sweeps to have my fireplace and chimney inspected…read more Harry was fantastic. He took the time to show me and explain the few issues with my fireplace. All fairly minor and even things I could do myself. He told me exactly what to purchase and explained the technique for a proper safe repair. Even the estimate for him to do the work was very reasonable. Awesome company and a great guy. Don't let the pictures fool you, I think they are old, lol.