This place is pretty good! It is in the mall on the lower level. We parked at JC Penny and went inside and downstairs and easily found it. The menu has a large selection of flavors and flavor mixes along with fresh fruit and loose tea options. We opted for the chai tea smoothie with tapioca and flavored jellies, and a watermelon smoothie with tapioca. The reason I am giving it a 4 is because the flavors were not very representative of what it should actually taste like. The chai was not very similar to chai and the watermelon was more like bubble gum. They were both good but just not as expected-flavor wise! But there are so many other flavors to try out so we will be going back. The prices are the best I've seen for boba tea ever & you can save a dollar if you check in with the app so that's nice! The worker was friendly although she was very busy and the shop was cleanly. read more

Chill Bubble Tea - Chai tea smoothie with tapioca and flavored jellies (left) Watermelon smoothie with tapioca (right) - Bubble Tea Near Me - Vernon Hills, Illinois

went to the boba tea store at Hawthorne Mall, and it was terrible. There is a lack of ambiance since this isnt even an outlet, and the boba was bad. I paid 5 dollars for chunks of the outer gel layer at the bottom, no gel on the bubbles, a mediocre tea, and a gift to my friend with a throat infection. read more

Love it!! Refreshing and yummy! The wonderful assortment keeps it interesting every time we visit. Very clean and great staff. They even have gift cards! read more

One of my favorite places for a refreshing cold drink. I usually get the Horchata or Peanut Butter Madness with tapioca. Delicious! Yum! They lose a star for attendance as most of the time they have a (chill, be back in 5 mins sign) when I go here. However they are friendly and attentive when they are there. read more

Chill Bubble Tea - Bubble Tea Near Me - Vernon Hills, Illinois

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I Really love boba and there drinks have lot of sugar personally I love sugary drinks :) but if you do not like sweet drinks this place isn't for you . But yes I would recommend the lovely boba place read more

My best friend and I were just casually strolling through the mall. When we had a craving for some bubble tea. Thankfully, this place was here to save the day. We ended up sharing the recommendation from the worker herself. While our go to is always the brown sugar bobas from our other regular spots, Chill doesn't necessarily have anything comparable. The employees recommendation was something classic like their vanilla (I think, I could be wrong) or the cookies and cream, he's a sucker for cookies and cream so we went with the latter of the two. We also went with the must have of tapioca, and she suggested the coffee jelly as well. And what a great suggestion that was! It was a great trio of textures and flavors. So I highly recommend to try it! We don't come to this mall often, but we will probably stop here every time we do. read more

I want to leave a good review because I love the tea but the service I received yesterday was so bad I needed to write this. They need more than one person working here because there is definitely work involved in making the bubble tea. I also realize how hard working in the public is but that is no reason to not be polite especially when you are polite to them. The female working there on October 12th was so rude to my daughter and I that I highly doubt I will be back. Please hire more help or train your employees to have manners. read more

Located at Westfield Hawthorn on the lower level near the kids play area, Chill Bubble Tea offers a good variety of bubble teas, smoothies, loose leaf tea drinks (hot or cold), and signature creations. While shopping at the mall, I stopped by the Chill Bubble Tea counter for a bubble tea break. I needed something refreshing and good! I decided to go with one of the Creation (smoothie/boba) drinks, which was made in prompt order. I chose a Large Strawberry Shortcake ($4.75 plus tax) smoothie which had a dense thick texture blended with almond, fresh strawberries, vanilla, and plenty of tapioca pearls on the bottom. A thick straw was provided with the drink. The taste of the drink was slightly sweet, yet cold and very refreshing. The tapioca pearls were very firm and slightly chewy. I thoroughly enjoyed every sip of my cold creation as I continued walking through the mall. read more

Love this place and the Asian girl cashier is very nice and doesn't have a grumpy face or attitude like this other cashier

One of the employees is working here looking like she rolled out of bed. With a tyed Minecraft tee shirt and booty shorts that look like it has semen on them. It's disgusting and unprofessional and they didn't even know the answer to my questions about the drinks. Overall don't come here, employees look dirty. read more

It's hard to find good Boba Tea! We definitely found it hear with LOTS of options and even some flavor bursts! I dropped a star because of our most recent visit. 1/27 We usually love this place but this last trip was not the best experience. I ordered the tropical day dream that taste like water (they even made it a second time). Looks like we will stick to the milk teas or smoothies next time. I pretty much paid for water with honey bursts... read more

Fastest service I've ever had for bubble tea. I appreciate that you can have ice or smoothie for the same price. Delicious quality for average price. read more

The tea is good and they have a lot of good options to choose from. Clean and minimal store design with hygenic preparation. read more

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Perfect cold bubble tea drink for hot summer day, pina colada. Tapioca or boba pearls are perfect, heavenly!!! read more

Chill Bubble Tea - Bubble Tea Near Me - Vernon Hills, Illinois

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Yummy bubble tea! Surprisingly, this was my first time having bubble tea and I loved it! They also have some great flavors and topping options. I got the lychee and my friend tried the Thai tea, both were really good! Get something sweet to sip on while you shop in the mall. :) read more

Have been wanting to try a boba drink for awhile now. Did some google searching and came up with this place. You could tell the staff were bored though. Although, I did tell the guy at the register I needed help deciding on what to get that had strawberry. He recommended strawberry and peach smoothie. He asked if I wanted the tapioca boba in it. (thats what I mainly wanted to try anyways) The drink was made in about 2 minutes and it looked good. My boyfriends mom ordered a blueberry smoothie with boba. The smoothie part was really good. However, the boba part was really bad. It kept getting stuck up in the straw and the texture of this thing was not good. It was like a round gummy bear with no flavor. I would get a smoothie there again but without the boba. My friend who drinks boba tea told me that I was looking for the "popping pearl boba" not the "tapioca boba" for next time. read more

Love this place for bubble tea!! . My kids and I have tried a lot of variety here . We live in Gurnee and always make an excuse to come here to have their bubble tea whenever we are around . We have tried other places but this small store is by far the best for their bubble tea! Hope they start a store in Gurnee mills soon!! read more

Chill Bubble Tea - I am back with kids again! For oreo berry cheesecake and almond joy bubble tea!! - Bubble Tea Near Me - Vernon Hills, Illinois

Poor customer service and the teas were disgustingly sweet. My husband and I both tossed ours as we couldn't finish them. My expectations for customer service from a mall boba shop are not high to start with. I get it's not the most glamorous job, but you could at least pretend that your customers matter. read more

I had a terrible experience here. I asked the worker a question about the boba flavors and she disrespected me, rolled her eyes and gave me attitude. When I hand her my card, she literally rips it out of my hands, and continues with a dramatic swipe on the register. Get ready for this... she THROWS my card back at me! Like an actual frisbee toss!! In shock I say "oh my god!" she gives me a dirty look and then proceeded to make my drink. When she finished she slid my drink across the counter to me with full force. If I didn't stop my drink it would have slid right off the counter and onto the floor. I am so disappointed. And don't even get me started on how my drink wasn't blended.... read more

Amazing Drinks! They Will adjust your drinks to your likings! Store is neat and has many options. Tapioca is free and for an extra scoop it's only 50 cents ! read more

Chill Bubble Tea - a woman sitting at a counter - Bubble Tea Near Me - Vernon Hills, Illinois

They got my order wrong 3 times and charged me more Jennifer is mad too they forgot my boba

Been there many a times, Never Fails to give good Boba tea. It also has good prices, and a good amount of selection.

Hawthorne Mall- This is the worst excuse for customer service I have ever experienced. I believe that people who work retail should be treated with the kindess and respect that they are due, I hear stories of rude customers constantly and I do my best to do my part as a customer and be respectful. I don't get upset very often but this was something else. I came here with my sister to get bubble tea, because it's a novel drink for us. When we were ordering, any hint of hesitation would cause the woman behind the register to roll here eyes at us. When I asked about the drinks she looked at me like I was stupid, and answered with sarcasm in her voice. She handed us the drinks and my sister's cup was leaking already She couldn't get the straw to go in, and the cup cracked, spilling the drink on the counter and all over her shorts and shoes.This of course cause the woman to roll her eyes yet again. The woman didn't offer paper towels to my sister. We had to properly clean up the counter....At the end of it all she didn't offer to replace the drink. We had ask multiple times. I felt disrespected and belittled. I will NEVER come here again. read more

The worst bubble tea I've ever had. They add too much corn syrup without the option to make your drink less sweet; the tapioca is old, hard, and has a metallic tang. Chill Bubble Tea's only saving grace is its storefront, which I really enjoy. $5 for boba that's worth 50 cents? No thank you. Save your time and go to Liquid Fusion. read more

For our Sunday Funday, we went to the mall with all of the family in tow for my son's haircut. Myself and my youngest lagged behind Daddy and big brother. I figured I would pick up some bubble tea on the way to the hair salon. My little casual jaunt took 20 minutes to get a regular size bubble tea. It took forever because the only employee was in back getting ready for the day at 11:30am. I really wanted bubble tea, so I stupidly waited for her to return. Once she emerged from the back, she treated like an major inconvenience to her. Maybe she should have done her prep work before 11am as the rest of the mall and various food outlets were well prepared by this point in the day. I eventually got my bubble tea. It was alright, nothing spectacular. My eldest enjoyed his bubble tea experience. It certainly wasn't worth the long wait for it. I couldn't believe the lack of service from a place in a prime location aka kid central with kid clothes and the playground next to it. Next time we're in the mall, I'm probably going to skip getting a bubble tea fix. read more

Nice place to get bubble tea. I like to customize my drink each time and I haven't been disappointed yet

Drinks are amazing workers are super friendly! it was my 1st time trying it and i cant wait to keep on going! I highly recommend this place to anyone! read more

Awful. The employee didn't seem to understand that bubble tea is supposed to have some actual tea in it, besides a ton of milk, sugar, and water. Definitely the worst bubble "tea" I've ever had. I'd rather make do with literally blowing air bubbles in to a cup of day old iced tea and using my imagination. Don't be fooled by it's amazing location and sleek exterior. read more

The drinks are pretty good, but the staff sucks! I went to the mall just yesterday and I waited for the employees to come out from where they are hiding for about 5 min! Although that's never happened before I've noticed their service has been slowly decreasing since the opening. read more