Staff did not know what an ice cream sundae was. I was given a bowl of vanilla ice cream. Explained…read morewhat a sundae was and she put whipped cream on it. Was looked at like an alien when I said hot fudge or chocolate syrup. Wife had a similar experience with a milkshake at a different visit. Been there a few other times and just got scoops and the ice cream was good. So not ordering anything else from there other than scoops of ice cream if we go back.

Went here after picking up our PC from Best Buy in the area. Was greeted by the sweetest guy who…read moregave us as many samples as we wanted. Inside is what you expect from a small ice cream shop. All of the flavors were sooo good! I got the iced latte-da (espresso ice cream with fudge swirl and chocolate chunks) and my partner got rainbow sherbert. I regret not getting the flavor "This $#!+ just got serious" it had sea salt caramel and fudge with salted cashews through out AMAZING! Will be returning.

Andy's is TOP TIER! Nothing beats it for me. I just vibe with a frozen custard over ice cream or…read moresoft serve. With that being said, I have perfected my order: I do a build your own JackHammer with Oreos and Double Peanut Butter - trust!

This is a great Andy's location. Easily accessible right off Rand Road. The parking lot is a decent…read moresize, but there's a small downside parking. If you're parked along the drive-thru line, it can be hard to get out of the spot with all the cars lined up behind you. Most of the time people are decent letting me back out of my spot, but there's always a few cars who just won't leave an opening. Service is always super fast, no matter how many people are in line or waiting. There's a few benches so seating so you eat there. It's always brightly lit too. I've been there with a long drive thru line where cars are backed up on Rand Rd., but don't let that deter you from going- the car line moves super fast! Just pull up the menu while you wait so you know what you want when an employee walks up to your car to take your order. Speaking of the employees taking your order - they are all super friendly, they have a smile no matter how hot or cold it is outside, and they're so patient waiting for everyone to order. I think they must have a kindness, happy, friendly detector because this Andy's has all the nicest people working here. Even the people at the window and walk up! You see them working it together in harmony inside as they make each order. It is an impressive team, no matter what time of the day we go and how busy it gets! They work like really like their job AND each other (I'm kinda jealous!) The frozen custard is so smooth and creamy. It's perfectly flavored, we get the vanilla and have tried the chocolate which is decently chocolatey! They don't skimp on the toppings either. If anything, hubs says there's sometimes not enough ice cream to balance the amount of toppings. Service is excellent. Frozen custard is excellent. Wait time is great. Definitely a must go for dessert!

Visited here many many times. The good:…read moreFriendly staff. Tasty treats. The bad: Floor sometimes dirty. Smell inside ALWAYS off putting. They do NOT answer their phone.

Ordered buy one get one free blizzard from Uber eats. Business only delivered one. I called and…read morehe refused to fulfill order. I'm fighting with Uber and my cc company to reverse the charge. Shit business

This Kilwin's location is a treat to visit, and easily accessible from street parking or nearby…read moreparking garage. The fudge is delicious and they will let you try a sample. We tried the white fudge with peppermint today and it was so festive. You can't go wrong with pretty much any chocolate treats here, like their pecan or cashew "tuttles" or toffee, if you don't have any nut allergies. The ice cream is rich and creamy and a nice ending to a meal at any of the great restaurants nearby. The gals working here during my visit were super sweet and grateful for our business. I appreciate the pre-wrapped boxes for gift-giving, especially during holidays.

Came here after dinner with coworkers one evening. This is your classic little spot for sweet…read moretreats. Grabbed a couple of scoops of ice cream and some little chocolates which I had for a midday snack the following day. I can't remember all that I got but it was a nice little place to appease my sweet tooth. Would recommend if you're on a date or want to grab a couple chocolates as a gift.

Super cool-- that's how they roll!…read more It's been a while since I tried rolled ice cream (at another place) but this sounded fun, so why not? There are two entrances, and you order from the kiosk. You can order from their menu, or build your own flavor. It goes like this, they add your flavor and mixins plus cream to a super cold plate. They mash it up with what looks like paint scrapers, then spread this mixture paper thin. Then they scrape it, making thin rolls of ice cream. The workers are super meticulous-- this is hard work. They're going to have amazing biceps at the end of this summer! Be patient -- this process is not quick -- everything is made to order; you see exactly what goes into your flavor and it's mesmerizing to watch. I ordered Coffee Lovers flavor -- and I watched them pour coffee, cream and 1 graham cracker and make that into coffee ice cream. Now, they added whipped cream and caramel sauce too, so there's that. My friend ordered Key Lime, and their order was juice from a lime wedge, cream, and one graham cracker. It was also topped with a toasted marshmallow -- so cute! The resulting flavors are not very rich -- kind of like a flavored ice milk -- but there are times when that's what you want. They also offer smoothies, lattes and bubble tea (looked amazing). What's cooler than being cool? Ice cold!

A friend recommended this place, and we were looking for a year after a rough day. The shop is in…read morea newly renovated area, where there are apartment complexes right next to a shopping center. Parking was really easy on a weeknight. There are two entrances to the store, i can see that during a busier time that ordering at the one kiosk that's in the center area would be a pain. You may be better off ordering online. We ordered their mango lychee special rolled ice cream with extra lychee boba. The ice cream was very tasty, light and very full of fresh fruity flavor. Now with the cicadas gone we were able to enjoy the treat at their very pleasant outdoor seating area. We will definitely consider going back when we want a special 'cheer up' treat again!

D&D Smoke and Spirit shop is a hidden treasure in a quiet corner…read more It's not any ordinary liquor shop selling smokes and beverages. Hardick/Harry and his wife are the owners and they're very knowledgeable about their products. Harry has recommended some delicious bourbons to my husband (Hub's preferred beverage) and wines. He takes the time to listen to what hubs likes and doesn't like to make sure he's recommending something that stands out. Pricing at D&D is VERY fair! Harry and his wife are also contributing members to the community. It's nice to have a small business care about the area they're in. The moment we walked in we felt very welcomed but not inundated or monitored. This made shopping at D&D feel more personal than the average big box store. We're happy to spend a little more to support a small, local business and to get more personalized service when it comes to recommendations and tastings.

Great service great products the guy who works is very helpful and friendly I recommend anything…read moreyou need they have or he can guide you through similar products very knowledgeable

it is good . i love the ice team service very good i would reccomend very much so yummyread more

Harold was an amazing server, kindest guy ever. The chocolate shake was DELIGHTFUL. everything was…read moregreat, would definitely come here again.

They will not write 'Happy 'Birthday' on their $40 ice cream cake. Jewel / Osco was happy to write…read moreit on their cake.

I come here very often for an Oreo milkshake probably once or twice a week during the summer. Not…read moreonce have I been disappointed. I won't eat any other ice cream becuase it cannot match the level that Baskin Robbins is at. The milkshake is pricey, but you get more than what you pay for in terms of quality.

Small spot to enjoy some frozen treats. While this spot will get on the job done in terms of…read moreproviding a satisfying frozen snack, the lack of signage can make it difficult to figure out what you're going to order and how much you're paying for it. The setup also makes it challenging to choose the flavors that you want as it is not labeled well. With that said though, all the ingredients to create a satisfying sweet treat are there. The ice cream scoops are quite generous in size and the service is friendly. Just a few small changes I feel would make this location feel more friendly to bring a group and provide a more enjoyable ordering and dining experience.

My husband and I went to Yeli's Sweet Michocana to get some dessert. When you walked in, it felt…read moreempty. There were no wall decorations or signs or menus or prices posted. It was hard to tell what was offered and how much it cost. The server was very nice, but the service was slow. We ordered the banana split, which comes with three scoops of ice cream. We got scoops of abeulita chocolate, raspberry cheesecake, and pistachio. The flavors were not super flavorful, and the plastic container did not do a good job of holding the banana split. There are better ice cream options out there.

Berry Yo is wonderful! The owner and staff are incredibly friendly, and the place is spotless…read more There's a great selection of froyo flavors and toppings--it's such a treat to still have a self-serve froyo shop like this around. We attended a kid's birthday party here and it was a hit! You bring the entertainment, and Berry Yo provides the space and froyo. They even have a list of vendor recommendations if you need help planning. Great location in the heart of downtown Arlington Heights--fun, easy, and perfect for a treat or a celebration. Highly recommend!

I love a nice froyo on a warm summer night, and I stopped here after fajitas at Mago Grill nearby…read more They only have one size of cup which is a little weird but okay. They also have dividers to separate flavors if you prefer. Their selection is wider than a lot of places I've been, with both yogurt and custard-based options. I love fruit-based desserts, and I personally enjoyed the pineapple and vanilla custard flavors together topped with some coconut flakes. It's a bit chaotic and disorganized when a crowd comes in, and checkout can be slow. My ice cream melted while waiting lol Overall it's a convenient place to stop if you're hanging out around here!