Best run restaurant! Don manages a great place. Staff are attentive, outgoing and very friendly, kudos to Stephanie and Marty for making us comfortable and relaxed! The food is outstanding, best Chili's we've ever been too and we have experienced many during our travels. We'll be back and highly recommend this location if you are in Staunton read more

we had a bus load of people going to Maine. 46 people and they seated us in a matter of minutes. service and food was awesome!! read more

Sat at the bar and was very casual. Got a margarita which was pretty good. Bartender was very busy but she made time and asked if I needed anything was very good. Got a bacon cheeseburger with fries was pretty good nice size burger cooked perfect fries were cooked perfect as well then had a beer to wash it down food is pretty good read more

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At this point it's just routine. 5 stars to a place that continues to get disrespect from it's community. 2.9 stars? Seriously? Yall should be ashamed of yourselves. Come to this place and don't listen to the haters. read more

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I love this chilis. The staff is super friendly and the food is always good and consistent!!!

Good but all food is prepackaged. If I wanted this I would just by a tv dinner. Restaurant always filled so maybe it's just me that dislike preprepared foods. read more

First off- Chili's is my favorite chain restaurant. Just a phenomenal menu. Every time I go to this location the service is always so fast and the food is delicious! The one time service was slow it took 45 mins for us to get our food and they comped our appetizer and dessert without my having to ask which was amazing. The place is always clean and has the TV's on. Love Love Love! read more

Chili's - Honey-Chipotle Chicken Crispers Combo and Crispy Chicken Crispers Combo - Bars Near Me - Staunton, Virginia

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Please allow me to give a huge shout out to Clair and Kaitlyn at the Staunton Chili's. They are the best waitresses for sure!!! We visit that Chili's weekly and always ask for either of them. The other waitresses don't hold a candle to them two. Please tell corporate to give them the recognition they so very much deserve!! Thanks, Lisa Ott read more

Chili's was okay. Not great, not terrible -- just kind of there. We stopped in for a quick lunch with a friend, and it did the job, but nothing really stood out. read more

Chili's - Chicken Bacon Ranch Quesadillas - Bars Near Me - Staunton, Virginia

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I love chilis so much and this was no exception. Honestly, one of the better chilis I've been at! Our waiter was so kind and the manager stopped by for a second and was also very polite and funny! I had a great time and wish it was closer to my house so I could go again! read more

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great food... service... Ambiance, Location. Military discount given. Recommend to front dest at hotel. read more

This is a tribute to Ray. He is the absolute best server ever and when I come in I request him specifically. He comes to our table with a big smile and never fails to make the visit more than worth it. Ray is my GOAT and I cant imagine a visit to chili's without him. I drive out of my way of closer chili's on the chance he is working to eat with him. Thank you Ray! read more

Good food. Nice server. They have a computer at the table for ordering and paying. Had to have the server help us with our first trys. Clean. read more

Chili's Corporate needs to reconsider not having Ginger Beer NOR Ginger Ale at its bars. My go to drinks are Mules. Will only get water with dinner until that changes. read more

Chili's - Water, free water... - Bars Near Me - Staunton, Virginia

We came here for the first time on Saturday Mar 8 2025 and LOVED IT ! Our waitress was the sweetest girl. Our food was better than good. It was amazing ! Loved the atmosphere, loved the food . Had plenty to take home. 5 starts from us ! We loved them and will be coming back next weekend read more

Chili's - 5pc chicken tenders and fries ! HUGE PLATE - Bars Near Me - Staunton, Virginia

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Very nice and friendly carhop employee that brought out my to-go order! Food was as to be expected, just ok/good. The street corn was tasty, ribs just ok and the loaded mashed potatoes were most likely made from a box. Overall, I'm full and happy! Most likely branching out to try other restaurants in town on my next visit. read more

Chili's - Half rack, street corn, loaded mash - Bars Near Me - Staunton, Virginia

Over Thanksgiving 2023, we stayed overnight in Staunton while traveling home. We ate at this Chili's. Food was great and the service (at the bar) was fantastic. Couldn't have been better. Fast forward to 1/18/2023. Stopped again - looking forward to a good experience. We sat at the bar again. However, after ordering our drinks, we waited for more than 5 minutes to even see her start to make our drinks. There were two couples, and one other individual at the bar. The bartender was making no other drinks for the restaurant and was not making ours. Instead, she was talking to a couple that had already ordered and paid. We watched her with exasperation, waiting for our drinks to be made. We almost left without anything, (we honestly should have) however we did not order food, predicting how the rest of any experience would go. As soon as we finally received our drinks we asked for the check. Nothing. We both finished our drinks and still no check. We asked for a second time after we finished our drinks. We won't be returning. read more

Food was lukewarm and we were missing chips from the chip and dip. When we called, we were told that we were number seven in line we were hung up on and then we tried to call back again. I ended up calling corporate. They do not seem to have Cohesion and customer service. read more

In today's labor pool, this location seemed like it was fully staffed. Plus they were friendly and provided great service. 5 stars. Food was average to above average. The fajitas plate was a huge portion. read more

Another corporate box restaurant. No thank you. Staunton doesn't need cookie-cutter Sysco truck food factories. So many better locally owned and locally sourced options around here, there's really no reason to patronise this place. Go local or go away. read more

Main course came out before appetizer, and the server said, I don't know where your appetizer is, i just bring the stuff out. Manager summons over and did nothing. The additional avocado was lame, and the cilantro was old and limp. Nobody seems to give a hoot read more

Stopped in on the way home and was very pleasantly surprised! We're not sure when they changed the chef but my medium-rare steak and roasted asparagus were perfectly cooked and seasoned to perfection! My husband said his Philly steak was one of the best he's ever had! The food quality was something we might have expected from a much more expensive restaurant. The service was friendly and our meal was served impressively quickly. We will be back!! read more

Two roaches at the bar, as soon as I sit down Yea NO thanks, you know they are in the kitchen, if they are out in the bar crawling around read more

Ordered Chicken Sandwich, Chicken Nachos and 2 LG Dr. Peppers Received burned to a crisp regular Nachos no chicken or toppings 2 kid size drinks @ 6.78 When I called I was told by LACY, the manager on duty, that it was the fault of the doordaah driver because the took the wrong order. That i didn't order from Chili's I ordered from an "outside broker" and so there was nothing she could do. The paperwork clearly shows the doordash driver had no fault. The entire process to speak to a manager was another story. Between Kyle and the other un named hostess it seemed quite the incompetent staff. Stay away from at least the delivery from this location and I'm guessing by the response I received dine in can't be any better read more

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I ordered wings from here and picked 2 flavors of honey chipotle and garlic parm, when i received my food the wings were NOT tossed very well in the sauce as well as there weren't enough dipping sauces. read more

Chili's - This is not tossed , it's giving drizzled -1/10 - Bars Near Me - Staunton, Virginia

I was visiting friends and Chili's was an easy place for everyone to find something. The server was nice and attentive. The veggie burger is home made and not a frozen Boca burger. We lingered since we were catching up and no one rushed us to finish. read more

The food was really good. Everything was hot when it arrived at our table. We were really disappointed at the service. Once our waitress took our order she never came back to our table. Another girl brought our food. Nobody ever came to refill our drinks. Very disappointed!!! read more

We placed a order online and 2 mins later we got a text that our order was ready which was impossible. My Husband got to the restaurant at the time it said it would be ready and checked in. 20 mins later & still no food was brought out to him, he had to go inside to get it. read more

5 stars for a chain restaurant like Chili's? You betcha. I'm generally not a fan of "bar food" types of chain restaurants, but the experience that my friends and I had here was second to none. We came here to celebrate a friend's birthday in a party of ten and the service was fast and friendly. The food is more or less what you would expect from a Chili's. But here's the kicker. Since it was my friend's birthday, the servers came by and wrote a note on a napkin to ask us what dessert he would like. When they brought out the dessert, they also had a card wishing my friend a happy birthday from the employees. Quite an experience for Chili's! read more

great service from Marlon, food was hot, came out fast. Best Margaritas hands down. El nino was what we had

Terrible service or should I say no service. 4 "hosts" stood around and stared while we waited and tables around us were waited on. 2nd time this has happened to us at this Chili's. We won't be back. read more

This place is filthy! There's enough mold in the toilet to create penicillin. The food was so over spiced it was pretty much inedible. Multiple tables not cleaned. The waitress was okay but the hostess acted like it was killing her to seat anyone. read more

We love the Staunton Chili's. The food is always cooked deliciously and the staff are super friendly.

I dont even know were to start the drinks were bad the and food was ok. Would i eat here again? Definitely not

At first it was all good drinks good service good but at the end no refills no desert recommendations had to ask for to go boxes I think that manager supervision could be little better read more

Chili's - New decoration - Bars Near Me - Staunton, Virginia

Great service and good food! Stephanie , the bartender, is phenomenal! Check them out soon!

This is the first time I have visited this particular establishment in Staunton and I was mightily unimpressed to say the least. While the service was excellent, the food left much to be desired. The first offense was bringing out the wrong tortillas, (flour instead of corn) which in and of itself is quite minor however finding hair in a steak fajita is a major red flag. As someone who has worked in the food industry For over 3 years, serving hair in your food should be unacceptable as a chef. There are multiple avenues you can take to ensure it does not happen and I would hope the chef who prepared our food is mindful of that. read more

Lov'n the tripple dipper! Warm, Friendly receptionist & bar tender!!! A must place to eat around Staunton, VA...

My wife and I decided to go here for New Years Eve because we both didn't feel like cooking after work. We were not really greeted at the door. The waitress that did greet us was bent over with something hanging out. We were sat and it took upwards of ten minutes before we even saw our server. I could see if it was busy but there were literally only 4 tables occupied. Food took forever and never came until we got up to walk out. By this point no one was even in the restaurant except for staff. I should be waited on hand and foot. Asked for the manager before leaving. Did absolutely nothing. We've never had a bad experience with Chili's till now. I would not recommend this location. Go to Applebee's in Staunton. They were way better. read more

Stopped in the area on the way north. Hotel said chilis was down the road. I dropped my bags at the hotel and off I went. The hostess greeted me and I said Id sit at a high top in the bar. After 11 hours driving by myself I was just looking for a beer and a salad. I watched the bartender wait on two tables and ignore me. She went back to chat with some people at the bar and that was it. I looked for other waiters, no one. I looked for a manager no one. It wasnt that busy. So after 9 minutes I got up to leave, I said to the hostess I was leaving because no one waited on me....She looked like a deer in headlights, said nothing and turned to take some menus to a table. This was my first....and last Chili's experience. read more