Chili's has a place in my heart for having great margaritas and the most addictive chips you'll ever have. That's all I come here for, in fact. It's a nice place to get happy. The rest of the food is kind of blah. They won't let you order your burger anything but well done, which is a pet peeve of mine. Almost all other restaurants print that little disclaimer and let me slowly kill myself with undercooked meet, but not Chili's. The fried food always tastes like the oil needs to be cleaned, not at all appetizing. Trust me, stick to the margaritas and chips and you'll be a happy camper. read more

Chili's.... I'm really not a huge fan. This location seems to be the local watering hole, which is cool - but doesn't at all endear it to me. I hate that there is never parking (literally everybody who goes to the bar MUST drive individual cars there...) and the food is really only so-so. There isn't much to say. We have the same waitress, sometimes, they are sometimes funny, sometimes easy going, don't really seem to remember individuals (unless you grew up with them) but remember loud obnoxious groups of people who drank $2 drafts all night long. But, hey, man, we tip well. In my opinion the food is not worth the price they ask, and the service isn't good enough to gain this location a place on the list of "places to wet your whistle when up 93" and so... I will go there when my friends are there, and will avoid it at all costs otherwise. read more

The minus 1 star is for slow service. The food is fine, the atmosphere of this new location is pretty good, and it's cheap. Three stars of this review are devoted solely to the Southwest Eggrolls of which I am addicted. Chili's is good, a good chain. read more

I tend to look for Chili's in most cities I visit, especially if I'm feeling lazy and want to grab something to go really fast. My hotel was in the next town over, and I was hungry. Having been to most of the places around that area, I was in the mood for something different. Looked up this place on Google, and even used their website to place my order. Ordered the 6oz sirloin, medium well, with an order of shrimp, side of mushrooms and loaded mashed potatoes. Usually comes to $20 or so. The site said it'd be ready in about 15-20 minutes, more than enough time to drive over there. It was ready by the time I got there. The girl at the station was bubbly and polite, which was nice. The food itself was decent. The steak was still juicy and I just love shrimp...they weren't overcooked! Would probably stop in again. read more

So it's Chili's, which is fine. It is consistent in atmosphere and menu choice which is good. Right down the road from Jordan's, which is helpful when you are planning to eat at Fudrucker's and they are closed (nice going, we weren't the only ones looking for a burger). My only complaint was the service. While the waitress and hostess were very nice and cheerful the service was SLOW! We waited almost a half hour for them to notice us and take our order...not good when you are traveling with little people. The food was fine standard, certainly edible and well portioned. So if nothing else it is a safe, predictable place to go...but don't be in a hurry. read more

We waited over 20 minutes with 2 small children and they had over 10 tables clean and empty. Our waiter was horrible and only came back when it was time for his tip. My burger was a mess fell apart in my hands. Host and hostess were horrible no one said 'thank you come again' as we left...don't worry it will be our last visit read more

Nothing surprising here, as it's a mass chain restaurant. However, that doesn't stop it from having decent food, decent prices, and wait staff that care. I came to this particular location while traveling for work, and received the nice quality of food and service I was expecting. Can definitely recommend for anyone wanting a sure bet read more

I work about 20 steps away . I made an online order came in paid and waited about 30 min after the time recommended when to pick up my food . Still didn't get my food I had to leave because my break was up and I have appointments at work I needed to handle . So I paid and no food ready unacceptable. This place usually is on top of things smh read more

I haven't been to a Chili's in years but a few weeks ago, my mother was craving something spicy so we stopped here for our Friday lunch. The menu is definitely different from the last time I went. Lots and lots of variety. I went with a spicy pasta dish. Pretty good. My mother got a burrito and thought it was too spicy. Our waitress was nice and even though it was busy we didn't feel forgotten. I felt like it was just an okay experience. Nothing great, not even the dessert blew us away, but not too expensive and a nice server. I really should go just for the ribs at some point. The table near us had those and wow, they looked good. I'd definitely like to return and check out more of their menu. read more

Great curbside Take-out, real fast, even though they appeared to be a bit busy and I didn't finish the order until We pulled into the parking lot. Food was really good and the takeout margaritas were the best! We'll be back soon! read more

Friendly service, food came out fast. Burger tasted like McDonalds. Fries were seasoned nicely, a little over salted, and I wasn't a big fan of the soft style - I prefer crispy. The ketchup at the table was out so I had to go get a full ketchup from another table. The clam chowder was excellent, thick broth, with lots of clams and potatoes. The crispy chicken tenders looked good. Two stars since I didn't really enjoy my entree. read more

For main stream Resturaunt's they do have some of the best buffalo wings ever consumed. Their queso again goes unmatched through anywhere I have tried in Massachusetts and New Hampshire. Dessert , the molten lava cake is in my top 5 for desserts. Chips and salsa are ok, generic at best. The sliders are descent. They don't excel at a lot on on the menu, but these items are some of the ones that stand out. Staff has always been great! Management is excellent too, they donate to charity when they can. read more

Chili's never disappoints -- there's something for everyone. Prices are low and there's a lot of combos where you can get various items for a cheap price. The food is always good no matter what you get and staff is always kind. Fan for life. read more

Server was super helpful, kaylea, helped us figure out the rewards super attentive food was still warm when it was brought out 10:10

Went there yesterday for lunch before going to Jordan's Furniture. Have not been to a Chili's in several years, but thought, "It must be pretty good - they have a lot of locations!" Well, we were dead wrong! Yes, the prices are low, but the quality control is nonexistent. My wife ordered a grilled chicken salad. About 1/4 of the lettuce was rotten. I ordered one of their $10/3-item lunches - the chicken was undercooked and the corn-on-the-cob tasted like it had been in a pot of hot water for about a month. When we complained, the server refused to address the issue and called the manager over. The manager said, "Yeah, that happens to the lettuce when the night shift empties a bag of greens into the cooler before close... Oh, well." So, no apology, no offer to make things right. This was possibly the worst lunch out we have ever had - never going back! read more

bleh. went here with Mom on a Saturday afternoon so we expected a crowd and for service to be slower than normal, but it was at a snails pace. We ordered nachos for our app, with most toppings on the side and what we got was laughable (see pic) - you call that a plate of nachos? just pathetic. The meals were okay, but not enough for us to go back. overall completely underwhelmed by this chain restaurant. read more

Chili's - the "nachos" app. pathetic. - Tex-Mex Near Me - Reading, Massachusetts

I have eaten at a Chili's before,so I new what to expect, however, this time the food and drink REALLY was under par. I ordered chicken fajitas there was about 1\3 of a single green pepper on the skilllet , and that was all for the veggies. The picture on the menu showed an abundance of green and red peppers, onions and meat; mine however was just sad. My boyfriend ordered a margarita, and it was ALL sweet and sour mix- nothing else, it was disgusting, we actually sent it back and I never do that. The only positive about the visit was our waitress was friendly. read more

Its our kids favorite place to go. I'd say I definitely have seen improvements in the quality of food in the recent months and we love the new updated look. Joe is our favorite server... always smiling and great service! read more

Ok go here for a drink. Just one or two though or you'll pay more than you should. This place is really hit or miss. Way too much salt in just about everything. You get charged for chips so don't think Mexican, its called 'grill and bar' as it was explained to me. Good items, the chicken sandwich is pretty tasty and maybe the jalapeno poppers. Not impressed with much else and a family of 4 with two children wont get out of there for under 80.00 unless you stick to kids menu, no dessert and avoid ordering margaritas. On a good note, most of the staff is great. The manager is very friendly and thinks of the community. One or two of the younger bartenders should take some service lessons (yes that means stop flirting and get new customers orders, it means more money honey) though the manager seemed to step in and pick up the slack. read more

Blah food at Blah prices. They have decent fun drinks. A good reliable stop...if you have too. Never a wait.

This place is hit or miss. My meals haven't been too great the last couple of times. I got an appetizer sampler and the original chicken tenders. Service at the bar during the daytime is 4 stars but at night if the bar is busy it's 1 star. It seems one bartender can't keep up with a full bar there. read more

Not only the front staff seated people that came in after us first but now that we are seated and have placed our food order others around us that were seated before us have their food and yet we are still waiting for ours, really bad service and we ordered simple stuff from the menu, if I can give this place a zero I would but the app won't allow me so a one star they get. Bad service, food is ok but service is really bad. And 3 minutes after my wife's meal and mine was served we where waiting for our daughter's meal and were told they had to remake it cause they messed it up!!! WILL NOT BE COMING BACK TO THIS DAMN RESTAURANT AGAIN! I know we are just one customer in the big picture but hopefully people will realize that some places aren't worth the agravation. HOLY CRAP! Their kiosk machine when you pay the bill the 15% tip that you add it's actually a little over 20% this restaurant is really stealing from customers and some dont even know it, never and I mean never will be coming back here!! read more

I have a weakness for Chili's to begin with, so I expect to always have a strong opinion about my visits to these places either way. This Chili's in Reading has a busy bar scene, but that may be because the only 2 times I've been there have been close to Xmas so there are more people out anyway. The female bartender who is there I think mon-thu is excellent. She handles the regulars like a seasoned bartender, and some of them need it. They all love her though. Her service is great and friendly. The first time i went in we joked about being the only women in the bar. I ordered a beer, and she suggested a different beer that was on special, which I appreciated (although I didn't take her up on the suggestion). Actually, the second time I went in, the bar was packed and she remembered me right away, and I was actually glad to see her! The food comes out quickly and as ordered ( I am unfortunately the kind of a-hole customer who never just orders anything as it is on the menu). read more

I thought i was a disappointment, then i came to chilis. I got a lava cake, to be completely honest it was more of a cold cake. Then I looked to my right and here I was staring a big ol' centipede in the face. Ive never been so disgusted in my life. read more

Chili's is not great. It gets the job done, but I often find the food to be lacking. Their service, however, is generally exceptional!

Sorry Chili's. I call them as I see them. I had not been to Chili's for more than a year. I used to like the salads. I ordered the SanteFe Chicken Crispers today. The salad was not prepared quite like the photo. It was 90% iceberg lettuce, a couple slivers of avocado and a bit light on the chicken. The chicken was actually pretty good but overall a disappointment considering the cost. https://www.chilis.com/menu/salads-soups-chili read more

Had a great experience the last couple times I went to this Chili's location in Reading. However, today was even greater! Our server, Cindy, in the lounge, is so fun and happy. My salad and double cheeseburger were perfect. My friend ordered spinach queso without the spinach, and she ordered steak and shrimp fajitas with extra beans instead of rice and extra onions instead of peppers. Everything came exactly as ordered, and all the food was delicious. Cindy is so personable and friendly-- we were all laughing and smiling-- she is an asset to this restaurant! I used to go a few times a year, but now I will be a more regular customer specifically because of her personality as well as the consistent good quality of the food and drinks. read more

Two stars might be pushing it. I'd personally rate the food as just okay to not worth your $$. You feel nasty after eating there. Greasy city. Maybe it's the all-you-can-eat chips and salsa they fill you up on? They have bad margaritas which always taste like 100% sour mix. Dissapointing. But I do like their burger sliders and the beers on tap. This place is just meh. read more

I like chili's in Reading they have a great service and the food is great also. My favorite is the Chocolate Molten. It I is FANTASTIC there are usually no wait and the staff are very friendly. read more

Its a god damned chilis for christ sake. . . I should have known better but it is close to my office for lunch. Unauthentic mid level American fare disguised as "South Western." This place caters to people who lack taste bud due to their affection for cigarettes and booze. Only thing I liked is the corn chip basket instead of a traditional bread basket. I'm a sucker for corn chips. It only gets one more star than Macaroni Grill which is across the parking lot because I have yet to find a chain restaurant worse than macaroni grill. read more

Went in to get take out. The take out area is closed at 345 on a Saturday so there is a sign saying to go to the bar to pick up. The bar is PACKED and you literally can't even get by!! Can't get to bartender because they are so busy! Finally make my way to a hostess and explain I can't get the take out etc to which she replies well I don't know what to do because take out is closed! Thanks captain obvious!!! Guess they can keep it. read more

Ran in for a quick lunch while I was waiting for my car next door. Staff was friendly and the lunch special was cheep and good. I had soup and Sandwich. YUM!! They even had the USA Today out for patrons to read. It was a good experience and I will be back. read more

I am quite ashamed of traumatic experience at this Chili's. I had a insatiable hunger burning in my stomach when I arrived at this now disgraced Chili's. I waited for an unfathomable amount of time until I received my kid's meal quesadilla with fries and water. I didn't even get my water which was rather urgent because I needed it to quench my gluttonous thirst. I am very disappointed in this once fine, respected establishment. read more

It's Chili's so really, what is there to say in regards to the food? It's Chili's. My complaint is with the front staff who quoted us half an hour and at 45 minutes, were seating parties of 4 adults who had come in 10 minutes earlier. A few moments later, either some neurons experienced connectivity in the hostess's brain or she overheard me mention to my aunt that perhaps someone may notice that although we had 5 in our party, 3 of them have ages that encompass a single digit and all weigh under 80 pounds so maybe they could live dangerously and try to fit us into a table for 4. Whichever the case, the hostess asked if we thought we could fit into a booth for 4. I said I thought that jsut might work and we got a table immediately. My much needed margarita was outstanding. :) 5 stars for their bartender. read more

Honey chipolte chicken was terrific, corn on the cob was gross. Why do restaurants bother offering corn as bad as this?

I was in last night and the 2 hostesses were amazing. But the service was sub par. I go out a lot. Last night I had some kids with me. I think that any good server would automatically bring extra napkins. I shouldn't have to ask for them. Then the server came back asking the infamous "are you still working on that?" While I am eating a piece of corn on the cob. Seriously, that's a question for right now? Yes, I think we're still working. Then another server came over and started to clear the table while the rest of my party was in the restroom. Again, I'm still eating. I realize being a server you don't need a degree in rocket science, however, common sense might be useful. read more

The food and the service were very good. The problem was they have these kirsocks on the tables you can border from. Well you can aslo play a game on it. when I got my bill it had a $1.95 table entertainment charge on it for the game I played. It said NOTHING about having to pay for the game on the kirsock. Food was good but I will never go back again. read more

I haven't been to Chili's in a long time. I went with a friend to talk and the food was really secondary; but I was hungry. We ordered nachos to share and I ordered southwestern egg rolls which I used to love. I am so disappointed in restaurants lately. Food quality is subpar. The nachos were not that bad except for the dried out "lettuce" that actually looked like hard white cabbage. I don't remember what was supposed to be in the egg rolls other than chicken, corn and beans. They were half filled and basically wet beans. Nothing like what they used to be. This plate was also covered in shredded dried out "whatever." This crap was in my sub last Sunday as well. Maybe the restaurant industry will start caring about GMO'S now that the cheap food they put out looks and tastes like *hit! read more

When not crowded, awesome food and short wait for food and a table. We go there pretty often and it's not as crowded as other restaurants. The food is great, as I said before. When it's crowded,though it's not that great. I went when it was crowded and they forgot silverware, napkins, and the wait was very long.It's not it's fault but go during week days for the best experience.Overall,it's a good restaurant. read more

Lisa S. It's Chili's so really, what is there to say in regards to the food? [exactly] It's Chili's. [yes] My complaint is with the front staff who quoted us half an hour and at 45 minutes, were seating parties of 4 adults who had come in 10 minutes earlier. [A. If it's busy you cannot estimate the time to be sat to the second and B. There is "call ahead seating". Perhaps those people who were sat earlier had had the forethought to call ahead on what was most likely a busy weekend night.] A few moments later, either some neurons experienced connectivity in the hostess's brain or she overheard me mention to my aunt that perhaps someone may notice that although we had 5 in our party, 3 of them have ages that encompass a single digit and all weigh under 80 pounds so maybe they could live dangerously and try to fit us into a table for 4. [Way to insult the hostess' intelligence, also, children? That's fun for everyone, right?] Whichever the case, the hostess asked if we thought we could fit into a booth for 4. I said I thought that jsut (sic.) might work and we got a table immediately. My much needed margarita was outstanding. :) 5 stars for their bartender. [If you need to drink it's called a problem. j/k] ------------------------------------------------------------------------------ Ellen W. (Bush) I went here for my friend's birthday this past Saturday for the first time. First we were seated in the front corner window at a table big enough for only two (there were four of us total). It smelt like a dirty diaper, no joke. We all noticed this and were pretty much disgusted so we then requested to be sat at another table near us that looked more capable. From the look on her face, the waitress pretty much thought we were being ridiculous until we explained that three of us were ordering burritos and that alone would take up much of the table. [Seems like you went in there in a bad mood. If it could only fit two people then you wouldn't have fit in it. The two person tables literally cannot fit any more than two people even if you tried. Also Chili's doesn't serve burritos. Also, that smell is a problem, you should get it checked out] My food was great, and so was everyone else's. However, the waitress bent over to pick something up off the table and poured water from her pitcher onto my purse, jacket, and lap. I was soaked. She apologized but I wasn't feeling it. Had it been some other liquid, or if my phone had been in my purse...the shit would have hit the fan. ['I wasn't feeling it"? Seriously? Was it busy? And even if it wasn't mistakes are made. Maybe she was being a bitch, it happens sometimes.] Bathroom was nasty. [it happens] Hostesses need some finishing school. [you need some finishing school] There you go. [there you go, don't come back] --------------------------------------------------- Susan D. After a late night trip to Home Depot which shares the parking lot with Chili's, my hubby [there's your first sign of trouble. Ugh, "hubby"] and I stopped in for a quick dinner. It was a random Wednesday night at 9pm, so there was mostly an adult crowd with a couple tables of teeny boppers too young to appreciate authentic Chili mixers. [lol] We walked in and the front teenage hostesses were confused and arguing about table numbers and where to put my party of 2. Really, these little girls are just wasting customers' time and their haggling should have been done outside. [Ooh, this smacks of ageism. Maybe you impatient fossils could just give them a second to figure out where to toss your asses.] I had the bottomless blackberry ice tea (yum) and the regular nachos. The nachos were 10 separate chips with separate toppings, not the pile up mess of toppings and chips you would find at everyday-faux-texmex. It was ordinary as expected. They ran out of the awesome blossom. Stupid. [they discontinued it actually] The only saving grace was the several refills of ice tea I garnered [Oh great, one of THOSE people] --------------------------------------------------- Everyone else, good job! read more