Ok, I've been stopping here for a while now to check on consistency of food and drink. I've had a couple issues in that past that needed a manager to advise. Thursday night I stopped in and decided to order a margarita, a house salad, the rib eye steak with broccoli and smashed potatoes. Also I ordered a slice of cheesecake to go.
To start with my margarita was rimmed with a heavy coating of salt making it extremely salty. I cafefuly wiped off as much salt as possible but the drink was really bad. Clearly I'm not a salt person. Next I start on my house salad. It was a nice little salad with tomatoes, cucumber, crouton and iceberg lettuce. I put my blue cheese dressing on, mixed it around and noticed that the salad and dressing were wet. I don't mean wet with dressing either. I mean that there was too much water left on this lettuce causing my dressing to be thinned down and lose flavor. I could NEVER complain about the smashed potatoes that have cheese, bacon and fresh green onion so I won't! They have an amazign flavor to their broccoli with i love! So no complaints there either. BUT my steak is another matter. The 1st thing I said to the waitress when I got my plate was "boy that ribeye looks really thin tonight." She replied " thats what everyone's been saying" So I go to cut into it and hit big fat and gristle. Now I'm no steak aficionado but I'm pretty certain that ribeye shouldn't be gristlely. I cut another piece and it was the same. At this point I asked to get a box to go seeing as my drink, my salad and steak were not making me happy. I wrapped up everything, bagged it up, paid and split. I decided to dissect the steak a bit more at home and concluded that this ribeye was not a ribeye at all but what appeared to be a pounded piece of either cheap sirloin or tenderized flank... but NOT ribeye!! Now if the cook ran out of ribeye and offered a different cut that would be 1 thing but to switch it out and say nothing...NOT COOL!! If they had a sub cook that doesn't know their cuts of beef, well thats an internal problem that should be addressed. But I was very disappointed because of the amounts of fat, gristle and the toughness of the meat. I can honestly say that the cheesecake was as good as it always is and I'm thankful for having the broccoli and potatoes for my meal. I hope this was a fluke! I'm curious, if everybody noticed that their ribeye didn't look right didn't anybody else notice that the cut was wrong and texture was really wrong?? Just wondering!!
Usually they are spot on to perfection. Sadly Thursday night they were far off point. read more