We used to Love Chili's, but this Lafayette location Chilis has gone to CRAP. The food is below standards, smaller portions, overcooked, poor seasoning. The place is filthy! The absolute worst is the staff, absolute poor service. During our last visit we asked for napkins, well we finally got them (we had NONE) at the end of our meal AFTER we both were done eating and then were brought a huge stack. Really we were already done with our meal when we finally got a single napkin! The salsa was so hot compared to the usual (we used to eat here ALOT so we are accustomed to the perfect taste). It took our food over 50 min after ordering (a burger and a chicken salad). When we mentioned something to our absolute horrible waiter, he sent over the "Manager". Her attitude topped it all off, she acted as if we shouldn't have been complaining, you know cause it was in the middle of the afternoon and there were only 3 other tables. She was a witch! Now for the funny part, the couple who sat a few tables away asked us for our extra napkins cause their service was also crap and they too, hadn't received any, I'm sure they also will leave a review... read more

This place is a bit of a hot mess. We stopped by for a couple cocktails before we returned to our hotel for the night. We were the only people at the bar, yet the counter was dirty with food remnants of previous diners and nobody stopped to wipe anything down. A diner requested to speak with the manager because he had "his worst experience ever." The staff was completely hidden away somewhere as more people came and sat at the bar. This was extra weird. I get that this is Chili's and ones expectations shouldn't be too high, but this was even lower than low expectations. The place needs a good scrubbing. The staff needs a lesson in attentive customer service. The two stars is simply because it's hard to mess up a Jack and diet. read more

My wife and I haven't been to chili's in years. Since we were pre teens. Our experience at thus chili's was awful. We were sat at a table that really wasn't cleaned. There was wrappers and napkins all over the floor. The ceiling was dripping on us cause it was probably 60 degrees in there. We ordered chips with salsa and guacamole and queso. It came with bean dip instead of queso and the salsa was tomato paste. We got our food and I love to cook and I can tell that the fries were off. Weeks or months. So dry and cold. I went to the bathroom and they were not clean at all. There was dirty toilet paper in the stalls and in the urinals. There was a quarter inch of dust on the TV above us as well. read more

Horrible service and the place was filthy. Felt sick after eating here. Now when the wife and I can't think of a place to eat one of us says Chili's as a joke. Yes it's that bad. read more

I haven't been to Chili's in years so I thought we would try it. Went in and the place had only a few tables seated but a 10-15 min wait. No big deal. Went to the bathroom and as I walked through the dining room I was disgusted. Place was filthy. Food all over the floor. Empty tables that hadn't been cleaned off. Even the entry way floor was disgusting. We left. I won't give my money to a place that can't pick up a broom. If the dining room looked like that, imagine the kitchen. No thanks. read more

Brought my niece and fiance here on New Year's Eve day for lunch and had an excellent experience. Our waitress was great - bringing refills, checking in, etc. He had a chicken cajun pasta which was delicious. I had some quesadillas which were just ok. The little one had mac and cheese and loved it. It's Chili's so the food was good but not great and the decor was the standard so that's why only 4 stars. read more

very kind staff given the two stars, but a piece of PLASTIC wrapping was pulled from my friends food. they all acted as if it was all normal. what the ****? read more

Chili's - piece of plastic found in potatoes. what the ****? - American Near Me - Lafayette, Indiana

I've been coming here occasionally for years but the food was just not great this last time. Even the chicken fingers were dry and overcooked. Plus I got the mango habanero ones and they just slapped some jelly sauce on there and it definitely sat in there too long because hen they were also soggy. Idk the margaritas were okay. Spent a 100$ for a family of four with the tip and it just wasn't worth it. The service was stellar our waitress was awesome. The menu has also downsized considerably since Covid I guess. Idk I wouldn't recommend based on my last trip. Every other time it's been decent though. Maybe it was just an off night for the cook. read more

Alright chain restaurant. I guess by now I should learn not to order steaks at places like this. I ordered a medium rare sirloin but it was obviously a blue rare. Not a fan. But the server was attentive and I liked their drink menu (a bit overpriced though). read more

Chili's - Sirloin with grilled avocados - American Near Me - Lafayette, Indiana

We went today for lunch in the middle of the afternoon. I had the shrimp tacos with rice and my son had the $8.00 pick two. The potato soup, wings and tacos were good. The rice was the worse rice I have ever had. It was old, hard, crunchy, and not fit to eat. My sons fries were also old and cold. Neither one of us ate our sides. A real disappointment for the money we spent. read more

I often go here for lunch. Lunch time staff is always great. I highly suggest the bottomless soup, salad, chip and salsa. read more

Chili's - American Near Me - Lafayette, Indiana

The last time I was here I was so disappointed that I vowed to 1 never return 2 compassion to the corporate office I did both and they refined my dinner. Today the meal and service war OUTSTANDING! We dined on 2 appatizers and 2 entrees for the 3 of us. We still had A TOWER of food that will be enough for another meal. Hanna B wad it server and made us feel at home. read more

Slow AF. Make sure you have lots and lots and lots of time to kill if you go here. It doesn't matter what time you go here it is slow. read more

Chili's - American Near Me - Lafayette, Indiana

Normally the food is playful and really good but my visit here this time but not all that great my daughter got up steak smaller than the pepper shaker.had to reorder it 2 times.well won't come back to this chili's but will continue to go to other chili's.the staff was great as all ways at any chili's but the management team q quickly make things right not sure if I'll come back but there are other Chili's the people here were great I think the circumstances with not-so-great but if you're looking for a good good baby back ribs go to Chili's read more

i came here recently for a friends birthday. we had a group of 15, so she had called a week in advance to make sure a table would be reserved. they also called the morning of to confirm, and called while we were on the way to make sure our table would be ready. upon arrival, we were informed the table was not quite ready and we would have to wait a few mins. we ended up waiting 45 mins, due to the fact that they gave our table to another group with no reservation who came an hour before us. one of the managers was very rude to my friend when she asked about our table. our waitress Amy was wonderful, but the wait was ridiculous read more

We went here as a large group of 18 people on Thursday night. The waitress that we had, I forgot her name, was awesome as she was attentive and we never had to ask for refills. For Service she would have gotten them 5 stars but then that is when things just went downhill. The building is in need of repair. My mother-in-law went to the bathroom and was shocked to find that one stall had a shower curtain for a door! Where they had moved the tables to accommodate us were sever dirt buildups and broken tiles. Very bad maintenance in this location. The good was just O.K. You could tell it had set too long and the fish was dry around the edges from being cooked too long. The meat that I received for the combo was very small and not worth the price. If you do not mind the maintenance issues this would be a good place to grab a drink and relax but if you are looking for a nice place to take a dte please go somewhere else you and your date will appreciate it. read more

Happy Hour from 3-6 is well worth it!! Ordered the Wings and Texas Fries for $2.99 and the Southern EggRolls for $4.99. Well worth it!!! Sat in the Bar and had an amazing sweet gal wait on me read more

See all

The works were very rude continuously were talking about me and my guest. Our Queso was cold. The little fish's in my daughters drink weren't swimming. The bathrooms smelt like poop. The time management was very slow. I wish we could have got better service. read more

I haven't sat down here for a meal in a long time, so this is my review of their to-go service that I've used more frequently. The food is your typical food from a chain restaurant. It's usually prepared well, although today, my grilled chicken was gummy and they did not include my side of rice. I would love for them to use their designated to-go area instead of the bar for pick-up orders. When I pick up my food,I experienced the following: 1.No one is at the bar so I have to ask another employee to get someone to help me. 2. When the bar is crowded, the cashier/bartender doesn't always realize who is waiting to be served, so you'll be looked over unless you are waving your hands or sending a smoke signal. There is nowhere to stand so you will be in someone's personal space waiting for your food. Their system for takeout just seems terribly inefficient and I have experienced this more than once. The employees are actually quite nice but I won't be going back any time soon due to the subpar service. read more

Service was awful. I found glass in my drink and the manager seemed not to care. Even after I showed him that the glass in the drink cut my tongue. On top of that they did not want to give me a military discount even though it states it online! Just awful service!!!! I have never been treated so poorly. read more

Don't say you take reservations if you can't accommodate that. My friend called a week in advance, the morning of, and as we were on our way to confirm the reservation. Still, we had to wait 45 minutes before they could seat us. Umm, that's not how reservations work, chili's. Disappointed is an understatement. We loved our waitress, though, Amy. She was incredibly sweet and we thank her for carrying this entire store on her back. read more

A reliable and predictable family favorite. I'm not sure if anyone has figured out how to prevent that last rib from becoming charred and dry. The rest of the ribs on the rack were pretty good (though a little on the dry side). Oldtimer (burger) w/ cheese was nicely constructed with all the "fixins". Sign up for their email club before you go to get the coupon for free chips/salsa. read more

I've been back to Chili's with smaller groups (2-4) instead of larger ones, and the service has improved notably. It's still not the best service in town, and there are other restaurants with better food--but it seems that they've improved since the last time I wrote a review. read more

Pretty good food at pretty good prices. Recommend burger, fajitas, quesadilla salad

Food was good and prompt. I went for lunch on a Friday afternoon. Sat at the bar and the menu was sticky and the salt and pepper shakers were filthy and needed cleaned. The bar itself was covered in a film. I had to ask for a place setting twice. I would not recommend it for lunch read more

Food was terrible but service was good. Chips were extremely salty and salad was over dressed to the point where it was soggy. Our server was great and the atmosphere was nice. read more

We have been using the curb service every few weeks and the service has been great. The food is always ready a few minutes before the promised time and they have been very prompt at getting the order to the car. The 2 for $25 has been a good value. The food is always hot, fresh, and delicious. I definitely recommend! read more

It's awful food. Cold. Late. Dry atmosphere. Might as well go to McDonalds with your money.

I'm just not a big fan of the food at Chili's and I seem to go 50/50 on good/bad serving staff. With that said, Chili's was the first date location for my and my wife years and years ago, so we go there everynow and then to remember the times :) read more

We had Ami as our server and she was awesome! Very informative and helpful with menu choices. We camped out in the booth for awhile after we were done eating and she came over and still checked on us and kept our drinks refilled. Good food, great service. Clean too! I'd rather come here than Applebee's or Texas Roadhouse, or other similar chains in the area. read more

Absolutely love this place. Great host who got us seated as soon as they could. Server was super nice and always attended to us generously. The food was great, we've been multiple times and have ordered different foods and everything on the menu is just wonderful. The place is really clean and if you have an issue the staff jumps right on it to make sure that it gets taken care of. read more

The food was mediocre at best. We sat in the bar area. Our server was the bartender & she did a fine job delivering our order. The problem was in the kitchen. We started with out favorite apps, south west egg rolls & chicken enchilada soup. He didn't complain about the soup, however the egg rolls were just ok. Seemed to be old & mushy. On to dinner. My husband had some combo special with ribs, chicken tenders & jalapeño sausage. It came with fries, corn on the cob & bread. The corn was terrible. The ribs were ok. The chicken was good. The garlic bread was the best thing on his plate. I had Honey Chipotle sirloin & shrimp. There "honey chipotle" was tasteless. The garlic mashed potatoes were cold & the asparagus was completely dry with nothing to flavor it. Nothing at all. Not butter, not even steam. Utterly tasteless. I requested some garlic butter, it didn't help. The entire plate was less than lukewarm. The only saving grace was the cook on the steak, it was actually what I asked for, medium. I tipped her for her service, she didn't cook it. The food was such a disappointment. read more

We dined at the Lafayette Chilis tonight, based on great experiences at other locations. This location seemed very dirty. The kitchen looked nasty. The men's bathroom was apparently nasty as well. There were several bugs flying around our table. We will NOT be returning to this location. read more

To be honest part of the reason I decided to write this review is only because it is my boyfriend's favorite place. We have moved to Chicago and even after trying so many new places he still always wants to go here! I do agree with him though because I love the southwestern eggrolls which I recommend anyone to get who comes here. read more

Food was not good at all. The Chili's that I remembered growing up is no longer. The chicken crisper a were over cooked and dry. My wife did not even eat half of her dinner. The floor was dirty and appeared to not have been cleaned for awhile. The only reason for two stars is due to the kids meals. The kids enjoyed them and they did look ok. read more

One of our favorite places to eat in town. They have come a long way over the last 5 years. The service is always great and the food is quick and delicious. I know it's a chain restaurant, but I'd recommend it to a friend. read more

Very good food! Really enjoyed our dinner. The service was good and the severs were friendly, professional and helpful. I would highly recommend this restaurant. read more

Food was good and hot. I ordered a medium 6oz steak and it was slightly undercooked, but still good. The mashed potatoes are very flavorful as well as the pickle chips. Service was decent, drinks were full all the time and the food was out quickly. read more

I've been to many restaurants but not very many that I can say I always have a great experience. The service is prompt. The atmosphere enjoyable. And the food is always HOT and excellent! read more

Food was not very good. Ribs tasted like plastic. The children's food was good Mac and cheese and chicken. Don't play with the interactive tablet on the table because you'll get charged 1.99. The food is very overpriced for the quality. read more