I have a Service Dog she is 4 lbs 8 oz I'm am disabled she is trained to stay in my lap and arms at all time except when we are home. I have a weak right sternum right collarbone is to short and a right shoulder that needs to be replaced along with 9 surgeries people see my dog before me this is why she is a service dog. Well today I was told that she had to be put on the floor never before has she ever been told to be put on the floor Anywhere! So I did put her in a carrier but still would not put her on the floor it's dirty and I don't need to get sick for it's dangerous if I cough and if she catches something from the floor and I catch it! She sits and then lays down and you don't know she's on my lap till I leave! So it was very uncomfortable after I was told. Then the bill was way over priced we ordered 2 10.99 specials my husband added a beer. Well when I got home and bought up the bill I was charged for chips and a soup which chip were my rewards and they added another chip and soup was included in the price! We'll have always loved Chili's but today it was a bad experience. read more

I have gone to chili's in many cities. I just moved to kingman and decided to treat my mom and niece to dinner. As I know the times are tough currently but this was one of the most disappointing and disgusting meals I have ever had. The Texas cheese fries were so cold and old it was a literal brick that couldn't be pulled apart even after reheating. The chicken crispers were cold and were hard to cut. The corn on the cob wasn't even cooked all the way. And the 5$ bag of chips was absolutely ridiculous. So sad. I love chili's but this left a bad taste in my mouth for sure. Chili's asked that I reach out and gave me a website that does not exist and a phone number in which you can't even speak to anyone. Haha. LAME!!! read more

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Service was good, food was decent, one issue. If the menu says $4 domestic drafts thst should include domestic drafts. I even asked with no response. I would have asked for the manager, but did not want to make big deal out of $2. read more

Chili's - Cost - Tex-Mex Near Me - Kingman, Arizona

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I like ordering a salad and having it be green. When you pay 12 or 13 or 14 bucks, is it too much to ask? read more

Chili's - This is lettuce that was in my salad. It was the core of iceberg lettuce. And brown aaaargh. - Tex-Mex Near Me - Kingman, Arizona

Friendly staff service was ok. Not sure if they are under staffed or what is going on. Good was good but took it some time to come out. read more

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Service was satisfactory. Checked in to make sure everything was going good, and had a good attitude. Restaurant had a nice family ambiance to it. The egg rolls were disgusting. I do have the say I had the best chicken sandwich. read more

Sorry but this Chilis is a fail! We have to send back our food 3x coz it's not cooked right and when we told our waitress instead of apologizing she just kept on giving us excuses. Sorry but We will come back in this location . read more

This Chilli's needs a rehab. The seats are in bad shape and the floor and tables were dirty. Tables must have been wiped down with a dirty cloth. We ordered chips and salsa. The salsa was like red water, absolutely terrible. The chips are paper thin. OK if you like them that way. I ordered a burger and my wife ordered a sandwich. Both of these were really good. The fries were also good. I have never been a big fan of Chilli's and prefer Applebees but there is not an Applebees in Kingman. Mediocre at best. read more

Chili's - Duct tape fixes everything but sometimes you should call an repair shop. - Tex-Mex Near Me - Kingman, Arizona

Had dinner here on Wednesday and it was horrible food! The salad was just Lettuce on a large plate that looked thrown together. When the food did come, my street corn was corn cover in salt and nothing else. My ribs definitely didn't fall off the bone as a matter of fact the meat was still pink and raw. The plate also had chicken cripsers which were totally misnamed because they were breaded and microwaved with not crispy at all. They were not edible. My son ordered Chicken and asked for it to be cook well. I don't think chicken should be pink in the middle. On the other hand my daughter-in-law order mediun-rare steak which was well done. I understand COVID has created complications in the service industry but take longer, explain to the customer that there is slower service so they can make a choice to stay or go but don't rush out raw food! read more

We ordered a bacon cheeseburger and a southwest chicken salad. The burger was delicious. The salads used to come in bowls and now come on a plate making it a small salad. It was drowning in dressing. The bathroom has three stalls and the second one doesn't have a lock. The first one has the tp holding hanging on one screw. One of the soap dispensers was empty. Don't know what happened but we will not be returning to this chili's. The waitress was great. read more

We sat at the bar, and it was nice! The bar tender was awesome! The coconut Rita was amazing!!! I give it a 10!!! The chips and salsa were very disappointing! Cold chips and watery salsa! The wings were great! The Cesar salad was very bad! It was mixed limp greens, not tossed! With bagged crouton and side of bottled dressing! Big disappointment! Even the manager said he knew didn't work!! A Cesar salad needs to be tossed with crispy Roman and tender crotons!!! Total failure! But clean and friendly! I think if they could work on the menu a bit, we have a decent place to eat in kingman!!!! read more

The hostess was using bad language while we were eating . She was sitting at a table before getting up to help people coming in . Then she wasn't helping clear off tables . read more

My husband and I went for our 45th anniversary - and what a disappointment. I ordered a ribeye, my husband a sirloin. Instead of medium rare, we both received well done chewy thin steaks. Vegetables were limp and tasteless. Chips and salsa were great, as were the blossom petals and dessert. Paid good money for the meal, and we were very disappointed. I wanted to sent our meals back, but my husband didn't want me to, so I wound up not eating the steak or broccoli. I should have just embarrassed my husband, and told our waiter I wasn't happy with our meals. He hates bringing attention to himself or us. Next time we'll eat somewhere else. Our waiter was great, and it wasn't his fault they had a terrible cook in the kitchen. read more

I like Chili's and I'm new in town so I thought I'd try this one. I had the spinach queso dip and a $5 monthly margarita. The dip was absolutely terrible. Just a giant glob of cheese that broke every chip and it didn't even have any flavor. I've had this in many other locations so, it was disappointing for sure. read more

We went to have a family meal, the place was so noisy we were unable to hear each other. Additionally there were 5 of us and a baby and we were seated at a table for 4. Later they brought us a high chair and after prompting the wait staff we were allowed us to rotate out table and join two table together. It took 45 minutes for our meals to be delivered (Our waiter kept apologizing) the rice for the fajitas was dry (stale) and the meal was tasteless. I will not be returning to this restaurant. Our waiter did his best to make it a pleasant experience. read more

Because it's all wings isn't listed but is part of Chili's the review is being posted here. This is the first time eating from here. Like others the frys were so overdone they were like rocks. The chicken seemed undercooked. We will not be eating here again. if it wasn't for the two extra sauces I ordered I would not have received any. The menu states comes with a sause. Overpriced for the quality doesn't deserve one star. You can only order online. read more

Two stars only because of the friendly bartender and they had the Vegas Knights playoff game on a TV with closed captions on. As for my food order, worst ever (free) guacamole-- it just doesn't work with avocados that aren't ripe yet and a raw bacon, slopped together burger, served on a warped metal tray that should have been retired with the pandemic. Side of coleslaw, dry, tasteless no vinegar nor mayonnaise apparently present. Likelihood of my returning here, nada. read more

Wish I could give zero stars..place is a joke. Went here last Thursday with my fiancé for a work trip. As soon as we walk in 3 hostesses standing there looking like they LOVE their job ( being sarcastic). Tell them 2 for our party and we ask if we can sit in the bar. They tell us to go look ourselves and see if there are tables. Well obviously nothing is open. We're standing by a table and then they come and say that we can't sit there. At this point we needed up leaving and going to the Dambar steak house and it was amazing!! Should have went there from the start. Won't be going to this dump again. read more

Sam was an amazing waitress right off the bat. Chips and salsa are the best in town. Chili was really good. Margarita chicken with white rice and black beans was delicious and was a large portion. read more

Horrible food! I have never been to a chilis that has such horrible food! Over cooked! Everything!!

I requested my burger no pink but not well done. When I got home I was eating the burger it was dry as a desert sand. I'm calling to get a replacement burger/what kind of burger/ I think it's called or just a bacon burger. It's the one that comes with the three for ten./just bacon burger, can I put you on hold?/NO don't put me on hold I'm done ordering can I just hang/ then you wouldn't get your drink and side/ it is just a replacement Burger/ that would have been nice if you would have said that in the first place what's your name/ I gave her my name and I asked her what her name is over politely ,she told me. I get there in about seven minutes. Nobody is at the register. I do see a bag item but it was Square it look like a big or something from what I could see. When I spoke to the manager earlier she said to give them about 20 minutes when I order because it's a holiday weekend. So I just waited for someone to come out someone came out after I had been there for I say 7 minutes. Servers I saw going into the crew area but nobody spoke to me until the girl came out got my name and then said just a moment and went around back. The manager can behind me right around that time for the whole six or more minutes I was there by myself. The manager returned and she got the bag item that was sitting behind the counter the whole time I was standing there. I said that's my order I didn't think it was mine because it was back there. /Well I told her to let me know or something like that because she said that you were yelling at her on the phone./ I told her that I didn't yell I told her what happened. I told her that I had been here for over 5 minutes and that had been there the whole time. She said that the girl came and got her right away. Yet if they have a camera there it will show that I was there for over 5 minutes and no one spoke to me. I don't think I had been there since 2014 graduation time and it was horrible then but I didn't pay so I didn't complain I just thought never to go there again. But I went back yesterday thanking they're probably giving great customer service. I guess I had grandiose ideas. Short story long the manager said the burger was still hot and I didn't wait that long in the lobby. I said my apologies to the person for her thinking I yelled at her. The burger wasn't worth the experience it was still dry. read more

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Very sweet waitress. Kitchen forgot to cook 1/2 our order. First time hitting up their happy hour. So-so specials. Large Bud Light Draft $4 Long Island Iced Tea $5 - mostly ice & watered down Southwest Eggrolls (3 of them) $7 Fried Pickles $4 read more

We were seated and forgotten. How can you recover when you literally have to find someone and beg them to help you. Generally Kingman has been a desert for any decent food or service. This is literally our 3 stop this evening. If we didn't get help we would have just gone to the supermarket and bought food to bring back to hotel read more

Went in on Tuesday for a work lunch and enjoyed the meal. The reason for the low rating is the service was absolutely terrible. The first time the waiter was seen was the second to last time. A different server brought our appetizer, meal, and refilled our drinks only when the meal was ready (which was incorrect). A significant amount of time passed until we had to flag down a different waitress to pay the check as we had finished our meal and the bill was not even entered into the tabletop bill pay. The flagged down server also brought us an additional refill and the checks. Only did our server come back to collect the cash I paid. Chain food, but if you want refills or need anything during your meal this is not the place for you. The server assigned to our table was seen sitting at two other tables with other patrons and ignoring our table during our visit. read more

Ordered online for their delivery only It's Just Wings. Very bad. Not even talking about delivery. They claim the chicken was deep fried, but the texture is that of oven baked and heat lamp. And no sauce when we wanted sauce on the chicken. When I called, the girl said, "what do you want me to do?" Just because of that attitude, i will never order from them again. read more

We got the kids Mac and cheese and two meals for 10.00 and everything was great. The service was great as well.

Good food and good service! Been in here several times and always had good service and food has been good. If there were any small issues they were resolved quickly. Never had bad service even when they are super busy! read more

Simply the best Chilis I've ever been to. The service was exceptional and the food was great!

We placed an order for pick up. I know things are hectic, right now, but the food was awful. The portions were very small. The bread was soggy, as if it had been sitting for a while, even though we picked up as soon as it was ready. My wife is allergic to pork, and specifically asked for NO bacon, and it looks like they actually added extra bacon. My son asked for no avocado, and there was avocado both inside and under the bun of his sandwich. The mashed potatoes were dry and had a strange taste. We spent over $40 on a lousy meal, and will have to make something else for dinner. Absolute waste of money. Don't bother reaching out to fix this. We won't be returning and if anyone asks for a good place to eat in Kingman, we will be sure to tell them to avoid Chili's. We are thoroughly disgusted from this experience. read more

chili was not good and the lady that brought it out was very rude and the chicken in my pasta was very cold and gross

I had ordered to pick up and I have to say it was the worst chilis I've ever had. I ordered the older timer burger with bacon and asked for no pink and when I got it the burger was rare. I ordered a corn on the cob and it was so cold that that some of the corn was still frozen. The enchilada soup had so much salt in it that I couldn't eat it. My wife's food was just as bad as mine. We are so disappointed with this chilis here in kingman and we love going to chilis. This has happened more then once and this last time has lead me to write a review. read more

Sadly this review is not much different from my last and it's been at least a year since I have been here(longer I think) I didn't have a pro with the server. She had many tables and was doing the best she could. Now let's start with the drinks, I'm pretty sure their "COVID" measures are pretty much useless as they do not even bother cleaning the glasses they bring your drinks in. Check out the scratch marks I made in the pic. If my tea that was NOT to the top made that crusted mess, that's nasty. Now to the food not exactly cooked properly so unless this company has lowered its standards also for "COVID", I stand beside previous reviews stating they should not be in business. Too bad Undercover Boss wasn't still going, I would highly suggest they do undercover visits to this location. Much improvement neede read more

Chili's - Dirty cup. Nasty - Tex-Mex Near Me - Kingman, Arizona

Krystal was our server, we have been here plenty of times and honestly if this was my restaurant I would have 20 of her. She didn't skip a beat and we all felt like family. read more

We frequent Chili's often in the Mesa area! Traveling from Northern Idaho to our home in Chandler,Az, we decided to spend the night in Kingman. Hungry, and wanting a place that served a cocktail also, we went to the old standby, Chili's. We were "non" greeted by a teenage hostess who was as rude as they come! We went to the bar as there was a list waiting for tables. We have lived in AZ for over 35 years, so we are well aware of the new COVID laws. One barstool available, so I sat and my husband stood behind me, only to be told by the bartender he couldn't be there. A couple told us that they were leaving and we could have their seats. My husband put his mask back on and went to stand by the door, until the seats were free. The very rude hostess informed him that he would have to wait outside all the while chatting to two other teens with new masks on. He was definitely more than 6 ft away, while they were giggling and talking right next to each other. Meanwhile, I used the restroom that was filthy with TP and paper towels all over the floor! I traveled thru 4 states, stopping at gas stations and truck stops, that were spotless! Shame on Chili's! I won't go back!!! read more

Loving chili's is a given! But, the managers, Manny and Nathan, the managers take it up to an event higher level! As always, this restaurant also have EXCELLENT servers!! Customer service PERFECT!!! read more

Omg our bartender/waiter is such an amazing guy. He remembered us and he has such great service. I give him like 10 stars lol. read more

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Ordered curbside pickup and it was quick and easy ! The waitress was super nice and friendly and offered extra sauce before I even asked ! read more

Chili's - BBQ Brisket Burger* Boneless Wings - Tex-Mex Near Me - Kingman, Arizona

Awful. Just awful. As it always has been. 4 experiences in the 15 years they've been open. (now let me qualify by saying I'm a Chile head). First time, circa 2006. My first trip. I got chicken tacos. Ummm. It was like no decent taco I'd ever had, and I've had some bad ones. Luckily, my friend had a 10 year old son with a hollow leg. 2006. Meet there for lunch with a blind date. Can't remember what I had (but I didn't go back). 2011, I work for a Kingman doctor who always asked the drug reps to bring Chili's. All I would get was a soda. Called on the carpet and told I had to order something. Ok, salad. The ingredients were chopped so fine, they fell through the tines if the fork. Really??? Today, I got the 6 oz sirloin. Overcooked. Potatoes? Overcooked and not seasoned. Corn? On a flimsy little skewer. It had been booked to death. The kernels had actually burst, draining all their goodness into the boiling water. Never again. Ever! You SUCK!!!!! read more

We ordered the baby-back burger. It was very good. we were happy with the service. We do wish that they could hold on to their help. It seems as if there are different people every time we go. We sure miss Johnnie he was a bartender a few years back, He knew your name and new just what you drank. read more

Smoke house burger was tastey as were the wings with honey chipotle sauce. Ryan was an attentive server. read more

Chili's - Chilies boneless chicken wings, honey chipotle - Tex-Mex Near Me - Kingman, Arizona