Alexis provided excellent customer service! She was friendly, attentive, and made sure we had everything we needed throughout our visit. She was very welcoming and made our experience enjoyable. Great service! read more

I couldn't enjoy my food here. The staff seemed a bit rude they didn't seem welcoming and that made the ambiance feel uncomfortable and we didn't get our refills until after we had already finished eating even though it wasn't busy. I'm not sure if the first person who attended us was the manager but she wasn't nice. I won't be coming back! read more

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I came with my friend to the Fall Creek Chili's Restaurant in Humble. This was my first time and his 2nd time. He had a different experience than me. Because he was in wheelchair, one employee came to help us at the door as we walked in. Then, the wait staff was very cordial. He felt good and let the manager know about the improvement they provided. Awww so nice. Here comes the food. He ordered Radical Rita and Triple Dipper. I didn't think he liked the drink, he barely touched it. I hate to ask people about their food at a restaurant. He took the leftover home. I guess he liked the food. For me, I regretted that I ordered Cajun Pasta. The Alfredo sauce was so thick. It made the pasta tasted like Mac N Cheese. The seasoning was not mixed well with the rest of dish. Grilled chicken was ok. Oh. That giant piece of dry toast ruined the pasta because it was cold. Plus, it covered half of my dish. I remember Chili's restaurants back in my military days. It was a treat to go off post to enjoy meals with friends. I've seen commercials about Chili's and free meals on Veterans Day. I don't know why I have never gone back. read more

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Go get em, they are good but remember too much of something is not good! I ordered six but could not finish them and should've just ordered three I think I still have three in the fridge. lol On my visit today, I really had a taste for those southwest egg rolls, but they ended up putting the wrong item in my trio as burgers but but it's OK. I will doublecheck next time. Overall, they give you a lot of food however it is a little salty so I wasn't really able to finish anything. The salt taste was just too strong, but I understand because it is processed food. The chicken tender was so big that I was only able to eat one and a half, and I ate some of the macaroni and cheese, which was not the best macaroni but it's something to eat. I love their honey mustard. I would choose that over the ranch any day. I tried the buffalo sauce. It was more like a buffalo ranch sauce, but it was a little salty also so I guess I will graduate to something baked on their menu to change up the pace. read more

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Went yesterday to this location around 4 ish Wednesday and the whole night up too today Thursday I've been vomiting so much I haven't been able to eat anything because it just comes out right away and feel really weak so what caused it ? eating the triple dipper, never again the worst food poisoning I've had in my life. Oh and on top of that if you search food poisoning from chillis so many people have gotten it. Do better chillis !! read more

Horrible experience! I came in with my family only one person was missing and they refused to sit us. Even though I had a baby in my arms asleep. I asked for the manager and she was no help either. They didn't care to help me at all. It's even my birthday and they saw my birthday crown on. Crazy customer service!!! Never coming to this location again read more

Camila was a great server, attend us super well and I love that she's bilingual 10/10

My experience at my nearby Chili's was a good experience. The food was nice, the waitress was very friendly and nice as well, and other employees occasionally checked on me and my family to see if we needed anything else. But the food does come in large sizes, so i couldn't eat all of it at the restaurant, but it was all still great. read more

Food and service was great Emani made my stay welcome and comfortable. Restaurants clean temperature comfortable

Everyone's experience is different mine was great no complaints . Service was quick although the server wasn't always paying attention the food was hot and ready and ambiance chill calm. No complaints food was great read more

There was soggy food and this waiter said "another one" after my dad wanted another margarita.

The server Whitney is amazing at this location , loved her! She's quick and so sweet!

Consistently bad service every time, foods alright. Weekday afternoon and food took a while and they only brought half the table food, took another 15 minutes for the rest and they still forgot something read more

The smash burger is delicious its the service in the Togo area that needs improvement. I went say and ordered the smash burger togo and I requested all my condiments o. The side. And the young lady who took my oder asked for my phone number and said I would recieve a text when my oder was ready, well 30min passed and no text so I went in there and my food had been ready just sitting there. Then I did not recieve any lettuce with my order, which made the burger a 7 out of 10. This is the se ond time togo messed up my order three strikes and I will not be returning. read more

Service is horrible, food is terribly overpriced for what they give you , wait time is highly ridicules for the employee to customer ratio, and no doubt your server will forget at least one item for your table and still expect a 20% tip. And that's just for dinning in! To go service will somehow take 3x longer and since they aren't catering to you , you best believe your experience will be even worse. The only good thing I can say about chilis is that they at least offer job opportunities. 0/5 stars ...... 1 star is still pretty high for this location read more

Not a good experience. Our server was not attentive at all and we had to flag her down for everything. We got our drinks and chips with salsa but she never came back with the wife's beer. Had to flag her down and ask where it was. She went over to the bar entered it into the POS and we watched the bartender get the order then pour the beer. The beer was gross.....almoat sour and tasted like the lines have never been cleaned. The kids and wife food came out then I waited more about 10 mins before mine came out. Why can't you bring it out together. Had to flag her down to get my water refilled. We all finished our food waiting for her to bring the bill....again had to flag her down. I hate that we have to use that computer on the table and I can't get a paper receipt...I'm not putting my email in there to get spam email from chilis. Won't be back. read more

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This chili's in particular is not good. The service sucks-they forgot my chicken tenders. Each time I order something to go I'm ALWAYS missing something. It's the only chilis in the area and is the worst one I've been to. read more

Chili's - American Near Me - Humble, Texas

dont come here me and my man went both have been super sick since this hasnt been the first time many people complain

WORST CHILLIS EVER I CAME AT 8:30 and it's closed the doors are locked and they won't let anybody in, it's fully packed so how is it closed mind you it's Friday at 8:30 and the doors are LOCKED!! So I placed a order online and can't even get inside THIS PLACE NEEDS TO CLOSE DOWN!!! read more

Chili's - Hours are WRONG THEY CLOSE AT 8:30 - American Near Me - Humble, Texas

Our favorite Chili's location to visit, the service & food is always great. I love the atmosphere and service provided. Our grandchildren love the strawberry lemonade and chicken crispers at Chili's. Hill read more

If you want consistent inattentive and bad service, this is the place to go. The only positive about this specific location is if you like negatives. Multiple trips to this location only because of location while I wait on an appointment. Never a good experience so it was not a fluke. Never going back. read more

The food sucked at this location. I've had way better food at other locations. The wait time was fast and the waitress was great.

The food was good, but service was terrible. The waiter was VERY slow, and checked on us infrequently. The restaurant wasn't even busy. He tried rushing us out. read more

Had to wait over an hour for my table but when I joined the waitlist it told me 3 minutes. Yet party's 4-7x my party's size went ahead of me and didn't need to join a waitlist. Honestly never coming here again read more

The food is amazing it was delicious and me and my family finished everything is was just great now here is why only 3 stars the food took forever to cook and come now the ambience was amazing the lighting was great and also the view read more

DO NOT COME HERE VERY BAD CUSTOMER SERVICE! I walked in and no one acknowledge me. My kids were hungry and fussy due to waiting so long to not get seated. Whatever you do...do NOT come here! read more

I've lived here for about year and half and finally decided to try it. My previous chili experiences were not good. This Chili's rocks. Very attentive and food delivery fast. Friendly staff. The best chili's I've ever been! I visit a lot and never had any problems! read more

When we got there of 4 adults, 2 baby's , 1 child an older lady told us we had to wait 45 minutes or 1hr so we decided to go. But then another family came bigger and she just sat them down just like that not even waiting the 45 minutes or the 1 hr she told us thats just messed up even there were other big tables available but nooo.. for me thats just unprofessional not coming againg read more

I failed to look at the reviews prior to ordering. Reviews say it all. I called in to order due to the app not working properly & got poor customer service by Solamon. Attitude, unfriendly tone, & frustration throughout the phone call. Should of been my sign to hang up. Food order got billed incorrectly & made sloppy with missing items. Crazy part he read the exact order back to me. . Overall the restaurant bottom line comes from poor management. An employee who has no self-control of their emotions and can't use good judgement when speaking to customers should be in the back washing dishes instead because it's obvious he's just there for a paycheck. I highly don't recommend! read more

absolutely won't be going back. went here last month with my grandma , our server was some short white girl with blonde hair. my grandma ordered a cheese burger, while i asked for the veggie santa fe burger. when i received my food it had a beef patty instead of a veggie patty. i had them return it and that's when they finally got it right. we went there again tonight and had the same server, when we were sat down , there was no silverware or napkins on the table. we got our drinks and didn't get straws until almost 10 mins later. i told the girl that was our server i wanted the VEGGIE SANTA FE BURGER WITH NO RED ONIONS, while my grandma got another cheeseburger. she had already sent the order in before we even came to a consensus on what we wanted to order... my grandmothers food came out just as she asked for it, however my food came out as just a veggie patty on a damn bun. how is this your second time getting MY order incorrect ?? she came over like " you said the veggie santa fe ? " and i'm like yeah.. this is the opposite of what i ordered. when my food came back it was with a veggie patty but it still had red onions.:. i could've been allergic to red onions for all she knew ‍ just absolutely careless. and not to mention my grandma received a drink she didn't even order .. just an overall shit show of a mess. she didn't check on us not a one time other than looking at my food to see if it was REALLY wrong... extremely unprofessional. we will not be going back to this location!! can't even get a simple BURGER right. it's pitiful. read more

We came on a Saturday night, a group of 5 of us and a child and we were seated right away. I think more of it now they want you to do stuff on the kiosk at the table which was nice for rewards etc. We were helped quickly and got things moving along. I tried their new black bean Pattie's instead of beef for the sliders and it was really good! They have a lot of different options that are all super tasty. They even have meals that you can split and get different items as an option. read more

Horrible service for curbside to go! I ordered my food online to make it faster and ended it up worst. My order was supposed to be ready at 9:41pm and no one ever came outside with my order. At 9:56 I went in and told them where was my order and my order was on their bins the whole time smh .... I told the guy why he never took my order out and he's like I'm sorry ma'am I didn't see the order come through and then I asked for silverware because he had only given me 2 and I had 4 plates and he just took a bunch and threw them in my bag. This will be the first and last time I come to this location. My overall experience was horrible and came home to almost cold food . This restaurant needs a good management team and it should have people that really care about other peoples food. I will never come to this place again!!!!!!! read more

I placed an order for curbside pickup and they didn't bring my food to me and when I went inside to pick up the staff was ignoring me

I waited an hour for my food. Got home and it was cold. And no honey mustard for my chicken tenders. Cold fries. Real disappointment.

We had excellent service tonight! Kendra was super upbeat and attentive. I was part of a large party (12). I know large parties are harder for servers. But she made it look easy. She brought refills before requested and did a great job. I hope she is a trainer for your restaurant, others will benefit from learning from her. Kendra is a rock star! Ask for her! read more

From the moment we walked in to the time of our departure - the customer service was fantastic from the host, waiter, mixologist to the kitchen manager. Food was fresh and drinks were tasty all while not breaking the bank. read more

This is absolutely the worst Chili's store within the Brinker network. Don't expect draft beer that tastes right. Don't expect food that's cooked and made to common Chili standards. Don't expect even on-par service. If you want better food and service, there's a gas station with a convenience store about 800 ft away that's worth your money. Recommendation: fire the "management" team of the store, sell the property to TGI Friday or Applebees and move on. read more

Best experience I've ever had at Chilis! Food and drinks were great and the waiter was awesome! read more

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WISH I would have checked reviews. sad excuse for a chilies..... bad bar drink. carefull chance on order... kinda sucked.

Walked in and every single table had dishes and food on it. Might have been two people working. Nobody seated us. All the barstools were gone. Just a weird place and won't go back read more