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    Chili's

    2.8 (80 reviews)
    ModerateTex-Mex, American, Bars
    Closed 11:00 am - 10:00 pm

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    I would just like to preface this review by saying that the group that I dined with tonight was made up entirely by teenage girls. Although our overall experience with our waiter and food was great, my group ran into several challenges with the host. Although we did come in later (8pm) we finished our meal by nine, and decided to sit and chat for a few minutes. The restaurant didn't close until 10, we figured staying after paying for around 15 minutes would be fine. Behind us, near the bar, we could hear this host loudly and rudely complaining and yelling to our server about our group and a couple, sitting at the bar, saying "You ordered, ate, and payed for your food, now get out. We close soon." Again, he said this so rudely and so loudly that most of the people eating near the bar would easily have heard this. All of the people dining with me have had or are currently working in high-end food service, and hearing these comments really appalled us all. My friend then went to use the restroom, and this host rudely commented on her walking, asking "are you okay" in a rude and strange tone, which really left a negative impression on her. Finally when leaving, just after hearing his remarks on patrons not immediately leaving after paying, this host immediately checked, with a very bright flashlight, to see if we had touched the door's glass at all. Our group also clearly heard this host say "finally", regarding my group leaving the restraint in an extremely rude and unprofessional tone. This was very strange, considering we were literally three feet away from the restaurants doors. Because the restaurant was still open, and we had just ate and payed, my friends and I were talking in my car. We had gotten on the topic of oil changes, and as I realized I had not changed my oil in some time, my friend had decided to check my oil. The host then quickly left the restaurant and ran over to my car, standing directly next to my friend, asking "are you having any trouble?" We responded "no", and because we're were all quickly made extremely uncomfortable I responded "my dad is driving over to help, he'll be here in a few minutes", hoping the host would leave. He did not. He when asked and rudely assumed we did not know how to check my car's oil, and even physically touched and moved my friend away from my car. He would not leave until my oil was checked, and then immediately left as soon as my car pulled out of the parking lot. I'm being completely honest when I say this: I seriously a thought that there was a chance he would follow my car home. This host had a rude, creepy, and extremely off-putting personality. I'm sure that he only came to our car and rudely spoke about our group in front of us because we were a group of teen girls, the majority of us clearly being minors. Our server, after being yelled at and complained to by the host handled that situation extremity smoothly and professionally. Again, our group's service from our waiter and food was excellent, but we unfortunately had an overall negative experience because of this host.

    Menu with no prices
    Alicia W.

    Visited this Chili's location yesterday on the way back home from a weekend in Lake Geneva. The food was not good. The service was not good. So first the host only gave us 2 menus for 3 adults. I went back up to the host stand and asked for another one and was told they could only give 1 menu per 2 people. Completely understandable but you should mention that when seating people so they know. Plus the menus had NO prices. Not anywhere on the menu did anything have any price. The server was not very friendly and it seemed like we were always bothering her when we needed anything. She would ask if we needed something and wouldn't wait to listen if we needed more than one thing before walking away. She never brought the ranch we requested for the chips and salsa even though we reminded her we didn't get it. She didn't offer salt, ketchup, nothing. We had to ask for every single item and she would just get the one thing and then come back and we would have to ask for another thing we needed. The food wasn't great either. I ordered SPICY shrimp tacos. The tacos were not spicy at all. There was no heat to them whatsoever. My aunt's broccoli was cold. They didn't put sauce on one order of the chicken tenders and the chicken tenders were tough and hard to eat. This location sucks.

    There was legit chicken in my fries.

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    10 months ago

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    9 months ago

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    9 months ago

    Service wasn't great. Server was okay, but food took years to come out and we were there 2+ hours waiting for our food.

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    2 years ago

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    1 year ago

    Food is ammmmaaazzing! The staff is always sure to check up on you and the food comes out pretty quick

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    1 year ago

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    11 years ago

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    11 years ago

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    7 years ago

    Decent place. Chili's has the most wack rice I've ever tasted . Good burgers and desert

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    10 years ago

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    Page 1 of 2

    Ask the Community - Chili's

    Review Highlights - Chili's

    I recommend going here with family and friends when you want to have a nice meal after a long day.

    Mentioned in 2 reviews

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    We love this place. The food is always great and options…read moreare plentiful. The peach cobbler desert is amazing.

    Pier 290 has a genuinely strong atmosphere and interior character. The restaurant leans into Lake…read moreGeneva history in a way that's really well done--photos, cruise captains, and memorabilia throughout. I especially enjoyed the Lake Geneva Playboy Club items. That said, the overall experience didn't match the price point. We went today around 2:00 PM as a party of two, and service was slow despite only about five other occupied tables. The biggest issue: we were initially brought the wrong bill (another table's), and after about 15 minutes, we ended up having to find someone to correct it. Food was average for the cost. The fish tacos were fine but nothing special. The meatloaf was a single slice with less than a cup of potatoes--felt sparse on the plate and could have used another side or component to make it feel like a complete entrée. With one glass of wine, we were around $60, which would be easier to justify if the service and food execution were sharper. One note: while it's "on the lake," the views are fairly limited at lake level--you mostly see piers and the cruise boats--so for us the main draw was the ambiance inside. Unfortunately, the ambiance couldn't make up for average, overpriced food and a service miss. If you go, go for the atmosphere--just set expectations accordingly on value and service.

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    Hallway to the dining room

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    Peep hole

    Chili's - tex-mex - Updated May 2026

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