Listen UP!!! Don't judge this place as your ordinary chain restaurant!!! First! Romer (Mngr), is an incredible manager that made sure our experience was one to remember. We had a party of 14 people, pre ordered as we normally do for production traveling individuals and can I say that everyone received their food, it was all correct, all ready to go when we arrived and they accommodated is on the spot with any changes, additions we needed. I can't say enough how much our work party enjoyed our experience here. TOP NOTCH!! read more

I was in the mood for fajitas and went to the Conyers location. The host was inexperienced; he tried to seat me in the bar which I didn't want; it wasn't crowded, so I asked to be seated in the main dining area; he replied "we only have 2 servers; I just seated a party of five, and I have to space the customers out!?!?" I replied "seat me and I'll look at the menu and be patient." He handed me a menu and expected me to stand there and look at the menu?!?! I handed the menu back to this idiot, went to the nearby Applebees who promptly seated me and enjoyed a delicious dinner! read more

Arrived on a Saturday night to have a seat for two. not only was it empty it was short staffed. we ordered Togo and waited the same amount of if we were seated. then asked could we sit down and just stay and they said no. But then I was escorted to a booth to sit down after I told her that we would take it Togo. this location should be closed until they can accommodate at least two people and not have signs that say they are short staffed. it's very discouraging to come to a place that you frequent and not be happy! Then the waitress said did we order? It's crazy I definitely expect a contact call. read more

had to wait 40min only for 2 people and the manger told me to wait 10-15 mins but we waited more. i didnt like my pasta. ...

You can't expect to much from chili. The best thing was the drink ( mango/strawberry Hennessy margarita with grand marnier) !!! Either then food wasn't that good! I had a buffalo chicken salad, which I just kind of ate the chicken tenders off of. They still taste microwaved though. We ordered a skillet queso that was so bad that I had to send it back.. they brought me the queso and spinach which was way better and was white, because the skillet queso was red. read more

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Worst meal I've had in months......tasteless no seasoning, small portions. My recommendation try another location cause this ain't it. Even the customer service leaves much to be desired. Don't waste your time, energy or gas to patronize this business..... try the one in Covington. Hell the location at StoneCrest is better than this and someone got shot in the parking lot not far from there last summer! read more

I came in to the bar today to watch the Broncos game. Which I always do! Anytime my team plays, I make sure to come out to Chili's to hang out with Connor or Lannie. I came in today, Lannie was on her way out but she still stopped what she was doing to make our drinks just like we like without even having to ask for them or tell her what we want. I saw her verbally tell TWO different bartenders that were clocking in to take over the bar that she got us started and we were ready to order. I then let the lady bartender know what games I wanted on the tv and her reply to me was "uhhhhh I don't change the tvs" but I have been coming here for more than a year and I know the bartender is in control of the TVs hence why the remotes are back there!! She never did it... I had to ask Lannie on her way out to put my game on which she did and then proceeded to change all the tvs to all the different games so we had a variety to watch from... even though the new bartender told us she isn't in control of them. The whole bar was here to watch footballs games!!! Mind you, my order never got taken in the meantime of ANY of this. I asked Lannie why she isn't bartending for Sunday night football anymore and her answer was "it's not my choice, it's above me. I still love y'all." And girl do we love you and your service which is why I'm making this review. Horrible, horrible, horrible!! Whoever the new management is doesn't recognize what a gem they have on their staff and just how much we all specifically come here for her. When she's gone, we will be too. read more

Chili's has been a long time favorite chain. We love the variety on the menu. Stopped tonight on our way through the area and this is about as solid experience as we've ever had. The restaurant had made appropriate COVID accommodations and was very clean. The service was great. The food was excellent! Will definitely remember this location for future stops. read more

Okay so I've been to this location a few times & it's always hit or miss. Yesterday when we went we were immediately greeted & seated which was great! Our server came over in a good amount of time but once greeting us & asking what we'd have to drink she looked away & was not listing. As I was pointing to the drink of the month & said "I'll have this" she then turned back around & asked again with a little attitude. I said "well I had pointed at this & said I wanted it but you weren't looking." She took the rest of the table's order. Her service then became better, so maybe it was something else she was upset about. We ordered food & it came out in a reasonable amount of time. I ordered street corn, texas cheese fries & honey chipotle crispers. The corn had sooo much of the seasoning on it & was a little dry but everything else was good. Another person at the table ordered the triple dipper & one of the items was wrong, but was given the correct thing & of course neither of these things is the waitresses fault & she apologized! But the overall experience could've been a little better! read more

I have always came to this Chilis but I will never come to this one again. We arrived at 8pm and closing time is 11pm. Party of 6 with 4 of the 6 being children. We were told it was a hour and a half wait but the party that came in 10 minutes behind us was immediately sat. No one offered to split our group up. THIS CHILIS IS HORRIBLE AND I FELT MY FAMILY WAS NOT SAT BECAUSE WE WERE THE ONLY WHITE FAMILY THERE. read more

This place used to be a favorite of mine... not because of the O.K. food, but because of "what used to be" great drinks and bar service! A bar is what makes and breaks your restaurant and in this case, the new staff has ruined the bar!!! Idk why, but my original bartender that me and my crew come to see WEEKLY has been moved from the bar to the serving floor and boy it is a DISAPPOINTMENT!!!! BIG TIME. Corporate needs to fix this asap because we aren't the only ones who feel this way. You are losing a lot of good people and regulars! Sorry Lonnie, we just miss you!!!!! :((( give this young lady a new location to bartend at so we all have a new spot to go to for our game nights. Thanks!!!!!!!! O and FYI, I don't appreciate paying $10 for a drink I took a sip out of, and couldn't/ wouldn't drink due to how gross it was. Won't be back until our girl is back. It was a fun 2 years while it lasted. read more

Their crispers were not crispy. The food was cold. Probably won't order for a while because it's the second time they forgot my salsa or messed up my order read more

Chili's - Awful just awful. I got the Crispy Chicken Crispers and they were soggy the skin is falling off and they're cold - American Near Me - Conyers, Georgia

My daughters and I went on a lunch date. Straight to the point, the health score was a 94. Extremely cold inside, smelled clean. We did not visit the bathrooms. No hostess or host was up front when we walked in. We were sat after about 5 minutes. Let me say this, the menu is LONG!!! Leaning toward overkill. My lil one ordered the slider meal, cheese only with fries. No cheese were on the sliders. Fried were skimpy. My oldest daughter ordered buffalo clue chicken crispers. They were fresh, they were NOT crispy. My eldest did get the biggest portion of fries. I ordered rancheros chicken taco lunch special. Great flavors, bad execution. Tacos are very messy, chicken mix runny. Flour tortillas soggy. Pico and cilantro added a great touch. My dry portion was SKIMPY. Our server was dull, he was polite though. It's been years since I've visited a chili's, it will probably be another few years before I return. Nothing on the menu stood out to me. read more

Chili's - American Near Me - Conyers, Georgia

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Good food and good service. Not bad. Not amazing. A good 3 stars. Good for when you just want to have an appetizer, a beer, and watch a game. Only typing more so that Yelp allows this to be posted as a review and not a tip. Peace. read more

Chili's - American Near Me - Conyers, Georgia

Not So Great We received the worse service ever at Chili's. From the get-go it was a disaster. I walk with a cane instead of the hostess seating us close to the main entrance she seated us in the bar area in booth next to the servers' station! Geez thanks for your consideration - NOT! The table was dirty from the previous night which begs the question what the heck was the night manager doing other than not paying attention to health codes. We ordered our food and our salads along with our waters arrived fairly decently. Then we waited and waited for our order. We were seated at just before noon and as of 12:25 pm our order still had not arrived. I walked out and my husband paid for our waters and salads. I called to speak to the manager and got hung up on. Well Chili's you have blown it and we will not be patronizing your restaurant again. read more

This has got to be the worst chili's in Georgia. This is my second chance giving them a shot and they won't get a 3rd chance. Our waiter to start with was so scrambled, he forgot straws for our drinks, and when our food finally came he dropped it off never to be seen again. My food was 2 sliders, fries, chicken tortilla soup. The sliders were overcooked, the buns were hard, and they were dry as hell. My soup was way too salty, and my zero coke was so over carbonated. Did I mention, I never saw my waiter again so that I could address these issues. I did leave him a 20 percent tip, only because Georgia pays poverty wages. I will NEVER go back to that chili's again. read more

To-Go customer service sucks...i called to speak with someone about an order i was trying to place and they literally picked up the phone sat it down without even saying hello or even acknowledging i was on the other end (but i can hear ppl taking) and to top it off ive been calling back over the last 30 mins and no one is picking up...and im still holding...smh read more

If I could choose 0 stars I would for very poor management. Me and my mother had a terrible experience there just all need to go side we went there days before and we had a coupon for buy one entrée get another entrée for 50% off and we dine in in Chili's. My mother did a three for me and I just got in the laundry Coupon went through perfectly with no problem no all of a sudden I go there to get the same exact food amount the three for me another entrée and two desserts and use the same coupon but different numbers different scan different email or a different day and all of a sudden the only thing that they tell me that they did was that they cannot use it And they treated me like I was dumb by repeating what the coupon says on the fine print I had the same exact coupon few days ago when we ordered the same exact thing so of course I know exactly what it reads however it went through the first time now I'm using it for to go now it's a problem I have 8 8th St. in Movie difficult time figuring out why they can do nothing for me. I'm spending over $50 worth of food and they couldn't do nothing for me. The food was always great but it seems like the service there is absolutely terrible even months before we had an issue with a lady that was rude to us the entire time Slamming plates, slamming food down on the table. another time with a different lady. She waited too long to even come back to check up on us to see if we even get our food and now this! I honestly don't know what to do I want to call corporate? I want to call the CEO but they're not answering their phone, I am extremely upset and extremely disappointed!!! read more

I'm only giving this place one star because I have to. The service here is horrible the servers are rude I will never spend my money in this establishment again. read more

Chili's - American Near Me - Conyers, Georgia

The food was actually excellent though it took forever to get through dinner. Hence the lower mark. It seems our server had ADHD...not very good wiith remembering to take our order, fill water glasses, bring silverware, get the check for us...hopefully Ryan is just new and will get better or else he is not going to make it long in this business. Thank you to the bartender who noticed our "waiting" so we got out of there in 2 1/2 hours! The 2 for $20 meals was a really good deal. Had the corn/guacamole appetizer and a very flavorful sirloin steak entree.The accompanying loaded potatoes and green salad were very good. Loved the balsamic citris dressing. My husband had the chicken fingers basket which was a large enough portion he brought some home. The mudslide and margarita cocktails were also very good. read more

We went on a Sunday at 6:00 not even crowded and servers were no where to be found including bartender. Finally took our drink order and disappeared again. Drinks came we ordered food and took over an hour for our food.... Drinks empty and servers were ghosts. I have never been to a Chilies anywhere where this has happened. Food was barely warm but we were starving. Didn't chance sending it back. My daughter is a Chilies employee for 15yrs.and when I told her she couldn't believe this and said I should call corporate!!! read more

Never again. Health score as low as 46. Last visit, bartender forgot plates we had to ask for twice, napkins we had to ask for twice, and water we had to ask for twice. I gave up on lime I asked for to squeeze into guacamole. Manager dropped off our order, and spilled runny taco filling grease all over my shirt. No apology. Bill included everything including tacos. No class. Close this gross place, fire all staff but JoJo and Tabitha, re-train everyone in restaurant hygene, and don't dare re-open until you're not serving me food the day before the 46 health score is all over the local news. I *was* a regular, a spender, and a good tipper. read more

Nobody is wearing gloves or hair nets. People are coming from outside from a break and going straight to work without washing hands

While me and my family were there we had to grab our own menus and they told us to sit ourselves. When we told a worker he said " I don't give a f***". The manager came out we made a complaint and they two disrespectful workers continued to be rude and cuss inappropriately. So my family left and got better service at apple bees‼ read more

Much better service than the previous Chili's in Lithonia. A little customer service goes a long way, i was greeted multiple times when I walked in, I ordered to go and while I was waiting I was also asked if I needed anything and food was right on time ...I did not have to wait long for my food, the only gripe was that the sauce on the chicken crispers were painfully sweet but everything else was decent!! read more

Walked out of Applebee's and came here. My server mike was awesome. I'll most definitely return back to this location.

Waiting time was super organized, we could see our place in line on the app and got seated faster than promised. Service was great and food was good. read more

I ordered the salmon with rice and broccoli the plate arrived and the rice was cold and so little of it . The broccoli was overcooked. The Salmon was just okay. It could have been better seasoned. The server bought the plate and most of the rice was on the rim of the plate and there was no tomatoes on it like in the picture. Then I was delivered my check without being asked if I wanted dessert. I won't be returning anytime soon. read more

Love this place, best food in conyers, I would visit & eat here every day if I could, got a try it!

I've been to this location 3-4 time. It's really good. I've been for dinner mostly and once for lunch. The portions seem bigger than at other locations. Wait staff was good. I really like how u can pay electronically at the table so my card never leaves my hand. read more

I always tip and tip well, however, this restaurant in Conyers gets the lowest stars and no tip. For food that is below average on their best day (but the wife just loves one of their overpriced salads ) , you would think they would answer the phone when people do call. For over four months my Chili's experience begins when I call to order (No one takes the call and I'm left listening to their stupid commercial), I get in the vehicle drive all the way there and...yep! still no answer. Next, I get to go in to place my order (where I see NO reason NOT to answer the phone!) while placing my order, she ASKS FOR MY PHONE NUMBER! Why? I ask, no one here seems to know how to use one! Having ordered, I then go back out to sit in the parking lot while the food is being improperly prepared with no doubt a side of spittle. (Thus having time to post this review!) I think I will just go over to O'Charlie's across the street from now on and the wife will have to learn to love another salad read more

If I could I would give this Chilis location 0 stars... the service was beyond terrible, the food was just as bad and the manager working threw our waitress under the bus because everything was so bad. I will NEVER go back to this location. read more

This place was really good. Great customer service and great food. We come here all the time and service is steady.

Figured I'll go out tonight and landed up in Chili's. 2 other places (Olive garden, Red lobster) were more than an hour wait. Stepped into Chili's, no wait, able to seat in least than a minute. Team work between waiter and waitresses was magnificent. Asked for a refill and ended up with 2 refills at one time. Lovely lol. The food was great. Fried pickles was good. First time tasting fried pickles. It was very peaceful for A Friday night. Would go again. read more

Terrible! Chicken was undercooked, which has actually never happened to me before. I got 5 fries. So there is the food aspect of it. We had 2 waitresses, im assuming one was new. Well you would think that the trainer would help the trainee, but really they took our order and never came back. We had to wait an hour to get check, then we had to split the check which was our fault but it took half an hour more to get the check back, 15 minutes to get our cards after that. When we were finally getting up to leave we noticed that there were dishes everywhere. No one bothered to even clear some of the clutter when we were finished. NOPE never going back. I always give Chili's a 2nd chance. a 3rd, and a 4th at this point. They have failed me once again. read more

Ribeye is A-1, service is good also. I live around the corner so i go there when I'm in the mood for steak. Better than having a 30 minute wait at longhorn read more

Food= 9.5 Service= 0 To start off I usually go to Applebee's but the service and food at the conyers location (Applebee's) was getting out of hand; therefore, I decided to try something new. I went with several friends that I haven't seen in awhile. It was Saturday 08/23/2015 around 9:30 PM. Ok, to start off, we were swiftly greeted by our waitress Megan. Things seemed to be okay at first, but went downhill quickly. We were placed in an unfortunate spot right underneath the air conditioning vent. The issue is the vent was leaking water, and no attempt was made to assist us correctly. My friend told the waitress Megan that the roof was dripping water. Megan's response was "That is just the A/C leaking, if you can just scoot a little bit over". In her section only two other tables for our group size were empty, but they were dirty. I'm not sure if that played a factor in her just wanting us to scoot over, so she wouldn't have to clean them. She assisted in moving one of the toddlers chairs. I'm easy going so my friends and I scoot over as well. Now it drips again on my shirt this time and my friends shirt as well. At this point I'm thinking this can drip in my food or drink. It took a good amount of time to even locate the waitress. As soon I get up to look to see if another section is available she appears. We inform her once more and ask can we please go to a clean table on the other side, and she apologizes and states that the area I looked to move to was not her section. She apologizes and let's us know she will clean one of the tables now. I'm not positive but I believe the manager may have walked by and apologized and said that Megan was going to clean the table and kept walking. He was dressed different from everyone else, from what I saw. I expected more concern, to ask how everything was and to see if there was anything we needed. We moved to a clean and dry table in Megan's section. I ordered the grilled smoked chicken burrito... The food itself was FANTASTIC, tastes awesome ... On the other hand our service was unacceptable. Anytime I needed something she was nowhere to be found. I had about 5 refills and had to literally get her attention and ask for every single refill. At one point I walked my glass to the cashier at the kiosk and she appeared out of nowhere assuming I needed a refill took the glass out of my hand. She did not ask ONCE if my friends and I needed anything. She was active within her section speaking to two other tables except ours. She only had 3 tables to service. She would pass us at least 2-3 times and not check on us at all... I'm not big on the racial card, I like to believe people can just be either good or bad. Though I must point out that there was a Caucasian couple behind our table getting tons of attention. We are black and I did feel discriminated against. She spent up to any amount of 5-10 minutes at a time chatting with them while not checking on us once, until we turned around and raise our hand for service. That also made me uncomfortable because I feel the employee doesn't wanna be bothered by me. I feel when I have to request things and address issues that they become more irritated. Thus the paranoia of the chances of something being done to my food or drink. I've seen and heard too many stories to not worry. I was eavesdropping and peeping in on the conversation which I shouldn't have been, but I did catch the waitress Megan saying "I'm not racist or anything, but (then she covers her mouth while saying what she says)." Only one of my friends noticed and they felt uncomfortable about it. I just feel she was not attentive enough to my party and unprofessionally friendly with the other... Even giving the female of the couple a hug when they departed at the same time as we did. I don't mind you making friends but your job does come first and the quality of your service should be a top priority. When it came time to pay, Megan came to life and started asking questions and speaking to us creating conversation. I feel after everything had happened, her ending hospitality was only to ensure herself a tip, which we didn't give. As I was leaving I noticed another African American woman having to get up from a different section to request something as well. So once again I'm not sure if it was personal or the waiters and waitresses themselves had poor service in general. I did take offense to the events that conspired. I can say Aside from the great food, I will never personally recommend this Chili's to anyone, or return to this Chili's in Conyers, Georgia myself. read more

The staff was excellent. I can't say the same about the food. The chef could use a few cooking tips. The medium steak I ordered looked more like a charred dried out hockey puck without even a hint of pink inside. read more

Good service,good food and, chill placeNice workers and good family place to just have a conversation at.

Excellent service. The food was very good. I had the Santa Fe Salad. They remembered to put my dressing on the side. I love that you can pay at the table. Very satisfied. read more