Out of all of the times I have been to Chili's in the past 25 years, the customer service this time was the best. Sage, our waitress, managed to not mess up a single thing in our order for our family of 12. She was always ready to help us at all times, and was the nicest waitress I have ever encountered. Nobody has and probably ever will top her customer service. 10/10 would ABSOLUTELY recommend her. read more

Can I give minus zero? What a terrible decline The place is really not a good representation of the brand Dirty tables Short staff Food is not good I am so sad that I will NOT go back No way Best Of luck Chili's read more

Fries came out cold and small. Last one to get my food as always. Order a side Mac and cheese and got it last when it only take 5 minutes. Prices are ridiculous for the side. I honestly rather just make my own Mac and cheese for less and better quality. read more

Worst meal we have had in a long time. Mozz bites not cooked through properly, mozz was actually chunky instead of melted. Chicken crispers were half sauced, and the other half of the sauce was on the container, more than half of them still had zero sauce on them. Also no ranch to dip with, so the person making this clearly just did not care. The seafood alfredo was dry. Actually dry.....and gross. We asked for extra alfredo, and also were charged for extra, and there was next to ZERO ALFREDO on an ALFREDO PASTA DISH, I almost wanted to vomit, but instead I just threw it in the garbage disposal. Waste of money and time. They actually took the ice cream for the molten cake dessert and put it on the side of the bag so it leaked. They put the little ice cream container sideways, instead of just setting it on the top like a halfway normal person. What type of schmuck would do that? The big mouth bites were actually tasty. Pathetic. Everyone should be fired. They should burn this place down, and put a park there on the corner. Clearly they do not train people, and will hire any idiot that applies, and management doesn't monitor anything that it going on. When I went in to get the food, the doorway to the kitchen was gross to look at, I can only imagine how gross it is IN the kitchen. Never again. Disgusting. Literally threw over half of this food away. read more

Boycott them please! I spoke to the manager 3 weeks ago about having my women's social group there for Nov. 12 at 6 pm. I spoke with the manager who assured me that he would arrange it and that I should call back the day before with an exact count. So at 3:30 pm today I called and the manager on call said sorry we don't do reservations and we have a major event happening tomorrow 11/12 so you would have to wait about 45 minutes or more to come in. How can they treat people like this? I had given them my phone number and they could have called to inform me weeks ago so that I could find another restaurant. The manager was rude to me . I am a good customer and my group of Lovely Ladies go out at least once a month for the last 8 years and we have never been treated so poorly as Chili's has currently treated us. So please boycott them! read more

As I am righting this I have not gotten my food yet so I can't comment on that.What I can comment on is hour the music is extremely loud and how it took 45 minutes to get seated.In addition to those 45 minutes we have also waited 45 minutes for our food to arrive and people who sat next to us 20 minutes ago already have theirs.Along with that it is a freezer in here I hope they can do better. read more

Addendum: Looks to me like they upped their game since my last visit, so I had to revise the rating up. Good on you guys for fixing what was broken. Addendum to addendum: Looks like I was wrong. Chili's is understaffed. Still a good lunch value but a terrible dining experience. Do not go here for lunch if you're on the clock. It took over 90 minutes to get out of there. The hostess wiped down the table and seat with a wet (not damp) without drying it. We had no napkins for half the meal. The waitress was friendly but really bad at taking care of us because of the staffing issues. She was hardly around. And the food had sat for awhile before we got it. It tasted just okay. Here's the thing: I can see the staff is working their tails off. I was asking myself how I'd be faring in their place. This Chili's is like a movie you see as a teen that you really loved, but when you watch it again with family as an adult, the movie is dated and unsatisfying, and it's just nostalgia that's been bringing me back. Poor Chili's. It used to be amazing. read more

Walked in at 230pm today No one at host stand so I sat at the bar No bartender, got my own menu Waited til245pm, 1 employee walked past me to join the other employees in kitchen where they were talking to each other less than 10 feet from me. Still no employee has approached me So at 246pm I got up walked through restaurant to find Anyone, but not a single employee was on restaurant floor duty so I left. Where is the management staff or were they in the kitchen too Good luck to anyone that crosses the threshold of Chili's looking for service read more

I usually never make comments on wedsite such as Yelp. However, this evening I decided that it had merit. NOT ALL LOCATIONS ARE EQUALLY GOOD!!! Working in Boynton Beach I enjoy a Mushroom Swiss Cheese Burger time to time. After a long day of running errands, cleaning and doing laundry on my only day off. I thought I would treat myself to one of those delicious Mushroom Swiss Burgers with no Mayonnaise, because I have chucky blue cheese on it instead. So I ordered one from the Chili's on Federal Hwy in Pompano. I pull into parking space "6". I followed the instructions on the text messages to do to "Check In". I was notified that I checked in and someone would be bringing my Meal sortly. After 10 minutes of waiting in my car. I decided to go in. I was greeted lacking a smile or eye contact "Your Name?" While stating my name, the IPod like was placed in front of me with out a word. Being a repeat client in Boynton Beach. I knew what to do. I completed the transaction without a tip. Upon arriving home within 10 minutes, sitting down to enjoy a Juicy Mushroom Swiss burger with my homemade bleu Chesse. I discovered that there was lot of mayonnaise on a soggy bun. The burger was cold and the French Fries were also cold & soggy. I'm getting extremely over the lack of Pleasant Customer Service and decent food in the general area of east Deerfield Beach. Not only has Chili's fallen drastically short of Mediocre quality. I like to add Starbucks in pompano near the mall and chipotle in Deerfield beach just north of 10th to list of inferior service and food that I've experience just the opposite in other locations. I tend to believe it's the demographics. Just in general the customer service & quality of product in the Deerfield Beach area has been slim to none. However tonight it was the last straw. With cost of eating out. It's extremely disappointing to say the least!!! Thank You for reading my Yelp read more

We had the 2/25 and 3 for 10, as there were 3 of us. This Chili's looks like any other and the staff was really pleasant although it took quite a while before anyone greeted us at the door at all. They have a curved wall that overlooks the street so the tables there are on angles and a little bit close together for my taste. The food was fine, but the Cajun pasta a little dry. The chicken crispers came out drowned in a puddle of sauce but my teens thought that they were good. We ordered the triple play appetizer (as featured) we didn't change anything. That was pretty good and came with several little cups of ranch and one blue cheese dressing. I tried the hot boneless wings and liked them. The cookie skillet cake free with the 2/25 and we shared it but couldn't finish it. It was really good and very filled with chocolate chips and magic shell and caramel sauce. I would go back for that dessert read more

Chili's - Cajun chicken pasta - American Near Me - Boca Raton, Florida

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Crazy I've been ordering online for a long time from Chili's. Always the same order, baby back ribs. Just learning now . . . I noticed on my last 2 deliveries that my "FULL" rack was only 8 bones. I called the restaurant and asked. Yup, their FULL rack is only 8 bones!!! BTW Everyone, a full rack is 12 BONES. I don't understand. NO WHERE do I see it on the menu it saying you're only getting 2/3 rack. HOW DO YOU SELL A 1/2 RACK IF A 1/2 RACK IS 6 BONES BUT YOU'RE FULL RACK IS 8 ????? Let's wrap this up..... So for every 2 racks I've been ordering from you, you've basically stolen from me OVER 1/2 rack. It's also nice that you have different menu prices for same item depending on if you're picking up or having delivered; that, in addition to all the other delivery fees. I wonder why they don't write "8 bones" on their menu listing for their full rack dinner. Nice job. I just went from ordering twice a week from you, to looking for a new rib place. "feeling ripped off" read more

It you want Chilis, this is not the place. The entire experience from the hostess who had no clue as to what she was/is doing to the don't care attitude waitress. This place has great potential but the leadership obviously lacks ability or doesn't care themselves. See ya around Chili's read more

Came in hoping for that same chain experience. I tend to set the bar pretty low for places like this, but this was pretty bad. The place smells old and iThe food was horrible. The maintenance in the place is atrocious, if you are wondering what I mean, I've added a picture. Steer clear from this Chili's in particular and save your money. read more

Chili's - American Near Me - Boca Raton, Florida

The specialty drink special is always a solid deal! The frozen margaritas have so much flavor and a kick to them! read more

Chili's - American Near Me - Boca Raton, Florida

On the lower end of the spectrum in terms of chain restaurants. Chili's is bad when it comes to food. Most of everything here tastes like it comes out of a frozen bag and warmed up in the microwave. Take the Trio Fajitas for example; Chicken was totally bland, flavorless, and dry. The Shrimp was edible, but nothing more. The grilled steak is decent, but nothing amazing. Portion size of this is very small, and not appetizing. Actually, nothing here I saw actually looked good, it just all looked like processed crap. Pricing wasn't too high, but not exactly a bargain either, especially considering the quality of the food. It didn't seem like the menu had many value deals. Our waitress was actually extremely nice. She was a bit slow, however the place was crowded and it seemed she was quite busy. Atmosphere is pretty standard for a Chili's, and it's not very big inside. The one stand out quality for me was these machines they have at each table, which you can order from and even pay your bill. We paid our bill from it flawlessly and even used a coupon. Those machines are the way of the future for restaurants, so it was nice to see them using it, and it working well. Look, it's a standard chain restaurant. Don't come here and expect anything fantastic. If you do decide to come here, expect what you'd get at a low end chain, because that's all that this place has to offer. Food (C-), Pricing (C-), Atmosphere (C-), Service (B-) read more

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My family and I have been going to this Chili's for a very long time and I have to say it is still going good even during these hard times of Covid-19 and the staff are all cooperating with all the CDC guidelines, all the staff wear their masks properly and they are all great about this! The service is good, the food comes out at a pretty reasonable time and if there is any inconvenience the staff are great about it. Our severs tonight was Matt, he is an AMAZING guy he is always super nice and is great to talk to, me and my family ask if we can sit there and if we can't the other staff are great to. The bar is open and you are social distanced. This place is highly recommend. Final thoughts, 4.8 out of 5. This place great and has the great felling that it did before covid service is great and highly recommended. read more

I took my daughter for lunch this week and the place was absolutely filthy. Like cringeworthy gross. The girl seemed annoyed when I asked if she could wipe the bench seats off (which she did, sort of). The seats, tables, window sills, floors were all gross! My drink came and the glass was dirty - inside and out. We ended up asking for our food to just be packed to go before it even came out because we were so grossed out by the filth. We doused ourselves in antibacterial when we left. Never again. YUCK. read more

Incredibly dirty, very slow service and got our order wrong. Everything was sticky. From the floors, table and seats.

I love the original chicken crispers. They used to have really good pitas and I'd get the chicken Cesar salad on it but they haven't had that for some time now. I've been going here for years. You're always going to have ups and downs at Chilis. I don't know why this location is so low. Sad. Try something else if you don't like what you got. Dang. In my photos is the honey chipotle chicken and waffles - it's hard to eat more than one and they give you four. Too much flavor. read more

Chili's - American Near Me - Boca Raton, Florida

Ahhhh...... Chilis. Not sure how we ended up here, but I still maintain that it's the best of the family friendly chains in this price range. It doesn't seem fair to give it less than 4 stars. Chilis was just being Chilis. The chips were hot fresh and salty. My mango chili chicken tasted exactly you like it should and is a good option for under 500 calories. I asked my guy how his bacon burger was... he looked at it with a surprised expression, shrugged, and proclaimed "it's actually pretty good!" The skillet brownie was also an enjoyable guilty pleasure. Thanks for being you, Chili's. I'll see you at an airport soon. read more

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Friendly staff and the food is ready in less than 10min. The steak is cooked to my liking, of all places chillis and Cheesecake Factory are the only two places that can cook their steak right. All the other places cook their steak well done no matter how I ordered it. read more

Very sad that with the thriving Pandemic, attention to detail is absent! We ordered lunch at work. I ordered shrimp fajita lunch. Requested corn tortillas, rec'd raw flour tortillas. Peppers, not cut up. Guac, beans cups put in with food! Someone's hand (gloves, or not??)put them in with food. No utensils to eat with or napkins. Large bags of chips. How with a pandemic, can we eat this without sticking a hand in the bag??? I have ordered personally twice and complained about missing, not correct order. DONE!! How can any restaurant miss these basic takeout details? No longer a customer! read more

Chili's - Large peppers, not cut up.. - American Near Me - Boca Raton, Florida

sage is the best server i have ever had she refilled my drinks without asking and kept asking if we were doing good and she made my experience even better at chilis! read more

Food sucked.. Service sucks Drinks sucked Go to McDonald's and save your money What else can I say read more

We have been sitting here for almost an hour waiting for food on a Wednesday night which happens to be my husband's birthday. The server is nowhere to be found. Guess who's not getting his tip tonight. Very slow service. The people that have come here 30 minutes after us are already eating their food. Completely unacceptable. PS they're not even really that busy read more

Chili's - American Near Me - Boca Raton, Florida

I love chili's. Chilis servís is great sometimes they are busy. They staff are really nice. The Mac and cheese is good. The sides are the bomb. Slay Chili's read more

We had a party of 10. The service was excellent. As soon as we ordered the food and drinks our drinks came right to the table and our food came out quickly! read more

Havent had chilis in awhile and I remember why. Service was ok but the food was horrible. The burgers bread was hard as a rock the boneless wings had very little sauce on them and very little flavor and we ordered southwestern egg rolls only to find out after we ordered them they ran out Of the avocado ranch for the egg rolls. The only Thing good was the two for one beers. Everyone save yourself the trouble and if you want a good burger go to red-robin! read more

Upon entry we were greeted by an employee and we wanted to sit in the bar area (wrong choice) and the tables big enough for more than two people were dirty. There was one person in the bar area working and one customer by themselves at the bar. We sat down but no menus were given to us and we were sitting there for about 5 to 8 minutes with no menu until I got up and got the menu our selves. After seeing that we got the menus ourselves we were greeted by our waiter who took our drinks. He brought our drinks and took our food order but still no straws or silverware was given until we had to ask for it after some of the food came. The food was low quality such as the beef in the nachos were cooked but did not taste good and the triple dipper was ok other than the meat in the sliders. The strawberry lemonade tasted old and watered down. The waiter was not very attentive towards us and we were constantly waiting for him to check on us and he only focused on the one customer sitting at the bar, while also being on his phone. We will not be coming back to this Chili's. read more

A mediocre restaurant id like to say. We went for a nice dinner out with family and we sat down right away. We ordered drinks and appetizers. Some of our appetizers came out with out meals which didnt make sense cause you know theyre appetizers so we kinda didnt want the appetizer anymore but we just kept quite. Most our food tasted very bland and had no taste. The appetizer was so greasy that we couldnt even eat it. Even the chips that came with the salsa was so greasy you can see the oil on it. We got dessert at the end and that was probably our only highlight of the night. My fajita was probably the most plain thing ive eatten all week and i even tried to put taste on it by adding black pepper, lime and hotsauce but it was a no go ‍ read more

The employees are excellent! Bartenders are great. But the restaurant is dirrrtyyy... The hostess we saw eating while at the bar and put her food under a table in between customers that wanted to be seated. The walls in the bar area have food and stickiness going on, and it's everywhere. The place really needs to get a handle on it. The food is ok, loaded fries are great. But if the restaurant in the front where customers are is that dirty...I try not to think what the kitchen looks like.. Overall staff is great, but establishment is pretty gross. read more

Good dessert. Food was kinda cold. Service was fast. Easy meal. Decent prices. Waiter was nice

I love a few items at chilis so I come back. This specific location is super slow especially at lunch time. Do not come here for a lunch break unless u plan to take the food to go and ordered ahead. It always takes FOREVER! Often there are issues with the payment system and you have to wait for them to reboot it. That takes another 15mins. Whether they are busy or not they take their sweet time. Also, I've never had a positive experience with a manager. They often argue rather than just say sorry for the mix up etc. read more

The best recommendation I can give, don't go! This rates a solid one on the FEH scale. This chain is not what it once was. Nothing but nothing was good here except the waitress. Nothing went right from the moment we arrived, the host sadness in a noisy part of the restaurant when we requested to sit elsewhere. When we finally agreed to sit at the table, he said he had to clean it off first, and he wiped it down and left it soaking wet to a point where we had to finish wiping it down. The host needs to take a class in customer service since he had absolutely none. It was a young man, probably about 22 years old it clearly showed he did not want to be there. After we were seated amiable, the charming young lady who is from Puerto Rico read us with a happy smile and was very welcoming, we proceeded to order and qualified for free chips with salsa. The salsa was watery, and the fries were stale, hardly a welcoming appetizer. I ordered ribs with street corn, a bowl of chili, Mexican rolls, and my typical drink of water. There's nothing I can say positive about any of the food that I had, the ribs were terrible, the chili which is supposed to be their staple item tasted more like somebody stepped on it with their shoes and poured sauce over it, the ribs were horrible ,the french fries were mushy like they've been sitting around for a while, The street corn again was awful, the Mexican rolls? Well, mama told me not to talk that way. I would say that in defense of the restaurant, most restaurants in the area were closed because of the hurricane Dorian threat to South Florida. The one positive thing I could say about this, the food was so bad that even Dorian wouldn't come around trying to avoid the restaurant. There was also no restaurant manager working the floor. read more

Steady, consistent, good when you aren't sure what you want but know you need to eat. Chips and Salsa are surprisingly the best I've had - the hips are thin and crispy with just the right amount of salt. I could eat just them, no salsa. Wide menu variety so there's something to please everyone in a group. Enjoy! read more

I don't know why this place doesn't have better reviews! I come here at least once a week and the food always incredible and the service fantastic. My girlfriend and I have been served by almost everyone in the restaurant including the new manager! The tall individual with the dreads always takes care of us and he's awesome. Food is always quick and fresh no matter what. One time my girlfriend got something she did not like and they took it off our bill and gave us a side for free. Excellent establishment read more

The service is perfect, I ate sirloin rare, the flavors amazing. We went every Saturday for margaritas and food. It's my favorite spot

Good flavors? terrible Quality for price? bit overpriced Competent service? no service Clean joint? not really Real beers? nope, just AmBev crud Stood at the front for a while before giving up on a host/ess, but we were hungry so we just sat. Place was moderately empty but service, while polite, was slow. The nacho chips are yummy- all else, EVERYTHING else, really, was pretty bad. Even the dessert, which was dry and tough. The house salad was kind of horrible, 1975 style iceberg lettuce plate. The fried pickkes were the greasiest I've ever had, and the pickles were pretty flavorless. My margharita flatbread tasted like fake pesto on bad sweaty jack...not a good combo. The spinach queso was a small serving with a thimble-full of brown guac plopped on top. Really, this is the lowest level out of the Bennigan's universe. We were trying to figure out how this level stays in business as a franchise (vs. TGIFs, Applebees, Outback, Olive Garden, Hoolihans, TCF, Houstons and the like) and though they all have drawbacks, this is the worst...Denny's (you know, the scrapings off the bottom of Friendly's foot) would be better. read more

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Don't know what happened to this place, we eat there couple of times a month and the service is usually great. Tonight we were seated and left there in attended for 15 minutes without so much of a nod. We got up and walked out. read more

After driving a bit, looking for a place that was open after 11pm we finally ended up here. We're hungry, just give us food. Got in, place was almost empty. Sat us down and we notice the table was wet, seats were wet, and not clean. Obviously (on our own) we decided to change tables - my menu was dripping - disgusting. Why I gave 3 start instead of 2 after this? Because the waitress tried to be more attentive after that, and the food was good. I had the Smoking Big Bites (sliders) and really liked them. They come with fires and a bit of onion rings and a side or jalapeno ranch dressing. No need for ketchup, mustard, or anything else. Big enough that I couldn't finish it all even when I wanted to. They also have 2 for 1 drinks. The other thing that I liked is that they've partnered with St. Jude, so you can donate, on your tab to them, and depending on how much you give they have some gifts for you (like for $5 donation you get a key that home depot will cut for you for free). So, good food + gives to charity = A-OK in my book. read more