This afternoon, I had the pleasure of visiting the Ankeny (IA) Chili's location. This particular Chili's is a favorite of mine, but tonight's trip might have been the best yet.
Upon arrival, we were instantly greeted and shown to a table close to the front entrance. I was a little concerned about the table's proximity to the front door, but there were zero issues throughout our dining experience. When we sat down, my friend immediately noticed that the TVs in the restaurant were showing a Dallas Cowboys game (from the past season) on NFL Network. He wondered if we could ask that the TVs be changed to the World Cup match between England and Norway. Like magic, the TVs all changed to the soccer match before we even had a chance to ask.
We waited a couple of minutes watching the soccer match before a manager noticed our server hadn't visited our table yet. She immediately apologized and took our drinks and (FREE!!!!!) chips and salsa order. The drinks and chips and salsa came promptly and the manager took our dinner orders. My same buddy who was wondering about the soccer match ordered the "3 for Me" meal, which included a bowl of the chicken enchilada soup. I jokingly asked if they still had chili on the menu, knowing full well that chili hasn't been offered for at least a couple of years now (much to my disappointment). The manager was very genuine in saying that Chili's corporate will sometimes bring items back if customers ask, so here goes. CHILI'S - BRING BACK CHILI!! It was absolutely delicious and it makes no sense that Chili's doesn't offer chili.
We continued to enjoy our chips and salsa until our entree's arrived. There were five in the dining party and the orders went as follows: 3 for Me, triple dipper (TD), TD, and southwest chicken salad. My daughter and I split a TD with big mouth bites, fried mozzarella, and crispy chicken crispers (real name on the menu). When our meal was set down, my 9-year old daughter asked if she could do the "cheese pull". We have never ordered the TD before tonight's visit, but somehow, my daughter instinctively knew what a cheese pull was. I managed to capture her epic cheese pull about halfway through and It just kept going and going! My daughter ate her fried mozzarella after the cheese pull and loved it. She also enjoyed the crispy chicken crispers. She did not care for the onions on the burger, but that was my good fortune as I quickly chowed down both of the big mouth bites. Our food was hot, flavorful and served to perfection.
The other members of our dining party also enjoyed their food. The "3 for Me" went down quickly until my friend decided he was too full to finish his meal. I was a tad disappointed he couldn't finish, but I believe he went to town on the chips and salsa that I "paid" for using my Chili's rewards.
The other TD that was ordered was reportedly good. It included the "Nashville hot" fried mozzarella, which he said was very good. I asked this diner if he was going to finish the whole TD by himself and he laughed and said "no". He thoughtfully ordered the meal knowing he wouldn't eat the whole thing and he was going to take the second half home for his wife. He also noted that his wife enjoys Flavortown so much that she almost brought their young child to the restaurant - 45 minutes away from their home - just to eat it fresh at Chili's.
Amazingly, the person who ordered the southwest chicken salad was eating at Chili's for the very first time. I know, right?! She certainly enjoyed the chips and salsa before her meal arrived, but I was curious to see what she would think of her salad. She ate about half of her meal before throwing in the towel. The dressing of the salad was too hot for her tastebuds and she said her "mouth was on fire". I didn't dare question her, but this person is known to be super picky and that is an understatement. Overall, I believe she enjoyed her first Chili's experience.
I should mention that our server - Jeremiah - did a lot of heavy lifting after the manager started our dining experience. He was awesome! He was quick to refill our chips and salsa and our drinks. I had trouble deciphering how much each diner owed on their tab using the little table-top kiosk and he kindly offered to print our receipt for us. When I asked him for a chips and salsa to go, he said "I got you bro."
Overall, I have always enjoyed visiting this Chili's location but tonight was our best visit yet. The food, service and atmosphere were amazing and on par with the Flavortown experience I have come to know and expect. Well done! read more