YET ANOTHER UPDATE 8/4/25. We returned due to a fall, and we were pleasantly greeted by our…read morefavorite ER Nurse Shep. Thank you for explaining everything so clearly, we really appreciated how you kept my husband calm during a stressful situation and in the middle of his pain. Your kindness and empathy made a huge difference and how you genuinely cared for my husband will not be forgotten. Your knowledge is very impressive, and frankly, not to sound repetitive, however you are indeed a quintessential professional. We thoroughly enjoyed and appreciated your humor...thank you again Nurse Shep! Blessings in bountiful and boundless measure over you and your family. UPDATE; Just wanted to add to this review because we must give justice where justice is due. On Sunday morning we went to the ER and met another exceptional medical team member; Nurse Shep.
He is like the "Good Shepard"! I was so impressed with Nurse Shep, that I sent a personal message to the CEO, Alan Keesee. Just another confirmation that the team at this HCA is extraordinary indeed.
The whole team here must have been handpicked.
Nurse Shep, is EPIC, and checks all the boxes for a quintessential professional. The people in this area are blessed beyond imagination to have such a devoted, compassionate, and knowledgeable team at HCA Foxwood. After witnessing many hospitals across Florida, Georgia, and Minnesota over the last 13 years, I've become exceptionally aware of the care provided. Again, we count ourselves blessed to have HCA ER at Foxwood. Thank you to all who work tirelessly to provide 5 Star service. Again, blessings to ALL!
This is by far an exceptional medical team to boast about, and well deserving of the highest possible rating. This afternoon we had to respond to the HCA ER Foxwood, and met with Dr. Diago, and Nurse John who are two supreme examples of quintessential professionals, as well as their colleagues starting with the front desk intake lady, (sorry I didn't get her name), to each technician. Each and every person we met are so phenomenal that we must give the accolades that are well deserved. They were conscientious and efficient covering all bases, which gives such a peace of mind. The warmth, and empathy was astounding and we could literally, feel the passion they have as medical- professionals who hold the Hippocratic Oath as their code of conduct. The knowledge and wisdom applied was indeed impressive. The whole team worked together like a fine-tuned machine, in a display of astounding cohesiveness which is so refreshing as they respect each other while they serve their patients in need. They are expeditious, hard-working, and quick to share a smile. Working in the ER must be taxing as this is a time, not planned, and caretaker/family members must drop everything to get the patient there as quickly as possible in most cases, so now emotions are filled with anxiety. However, somehow it gets better when they walk in your room, and suddenly a sense of peace overcomes you....because you know that they have it all under control. We are so blessed to have this caliber of professionals and we know that they make the HCA chief executive officer proud for their exemplary service to this community. God bless all these amazing people in fathomless measure with good health and safety always. Thank you!