I have been to this location several times to give blood to the vampires. This location used to…read morehave afternoon hours on Saturdays so that is why I made my lab appointments here. There are not many Quest locations in Ocala and with a full time job and having to fast, choosing a location that works with my schedule is always fun. I only visited here maybe 3 times because they no longer provide weekend appointments or there are limited times on the weekend that do not work for me. Every time I have visited, the processes went smoothly. I did not wait long each time and each phlebotomist was professional. The phlebotomists are always friendly and are great engaging in conversation, which I love because it distracts me. Getting blood every three months is a huge pain in the ass so its nice when they make it as pleasant as possible. This location was clean, neat, sterilized, and well stocked.

This particular location is the closest to my family so anytime labs are needed we always come…read morehere. It has definitely evolved over the years. At one point pre covid there was a human being to check you in, now it's all automated with kiosks. The rooms inside are spacious & every worker is friendly & kind & ridiculously speedy at their jobs. Highly recommend!

Lab corp needs more staff. If you are a walk in expect to wait 2 hours. If you have an…read moreappointment expect to wait also. Staff are professional bit obviously understaffed.

Probably the best experience I've ever had in any LabCorp. The women working were all incredibly…read morefriendly. patient and compassionate and never seemed annoyed with all my questions. Special THANK YOU to ANDREA for taking her time and talking me through, knowing I have a terrible needle phobia.

Worst experience ever. Had to wait over an hour past appointment time. Staff doesn't care.read more

the staff is rude. I had an order to take my 1 year old here when the lady looked at the sheet…read morethey told me my doctor didn't order a hemoglobin test an asked me what test I wanted to do today. I asked didn't a cbc test have hemoglobin. she didn't know she had to Google it. We go to do the test she can't find my babies vein and keeps pricking him as he's screaming. I start crying and another staff member comes in and starts giving me an attitude and threatening to call the cops when I tell her what is going on. This location needs to be reported. The staff is not knowledgeable and is extremely rude.

My wife and I made an appointment to have a procedure done on 04/25/2025. We were told in sum and…read moresubstance by receptionist that insurance Emblem Health would cover the cost. The only thing was needed a co-payment of set amount of $144.36. Then after procedure was done, we receive a bill on 05/27/2025 for an outrageous amount of $656.32. We called immediately on 07/23/2025 and spoke with Casey rep at number provided 844-974-3800 and explained the situation that we were told BEFORE procedure took place that the insurance will cover cost of procedure. I even gave another insurance card Anthem to help cover cost of this bill. Now, again on 11/04/2025 we receive the same bill and same amount of $656.32 to pay. We called once again to resolve this bill and spoke to Martha on 12/02/2025, and once again explained mis- information given at time of making appointment and day of procedure. The rep. Martha responds were that insurance only paid $53.00 of bill, and the patient was responsible for the rest of bill. So, aside from already paying the amount of $144.36, now I needed to pay an additional cost amount of $656.32 more. To anyone understanding, this is an abuse of fraud and deception to obtain patients and then come with out-of-pocket cost to bills that otherwise would have been paid by the insurance. If we knew ahead of time that the insurance was going to cover very little at this location, I definitely I would have done procedure at another location. This is the reason for having insurance.

I have been a patient of Dr Among Clunn's for nearly 10 years now, which is saying a lot as I was…read morean RN I clinical healthcare for over 47 years. I know a great MD when I see one and Dr Clunn is the whole package. Not only is she one of the most astute diagnostitians ive ever known, she is also very kind and caring ( which is REALLY saying something, for someone practicing in a very difficult area of medicine, particulaly in pain medicine). So many people just want the drugs, opiates from their pain n med MD, but Dr Clunn looks at the entire person-physically, emotionally, their life circumstance, etc. Ive never felt like she rushed me through even on one of the clinic's busiest days. . She is truly a jewel as far as a person AND a physician and we in Ocala are truly blessed to be able to access her care. She deserves every one of these 5 stars.

Worst care and longest wait!!! Awful experience everybody was leaving. I told them I have been…read morewaiting and they told me that are a business and I need to wait and sorry they forgot me.

I was a little concerned to get my labs done here after reading the negative reviews…read more My experience was great. The waiting room was very clean with more than enough seating and there was a lady that welcomed me when I came in. She also cleaned the Kiosk after every person used them and was very helpful with instructions on how to sign in. My technician, Stacy was gentle taking my labs and was just so kind. Stacy deserves to be recognized for her quality work. Not that I like having my labs done because it usually hurts a lot but not with Stacy. In the future, I will definitely look forward to the outstanding care and service this office gives their patients.

EXCELLENT lab that does a wide range of testing, with care and a gentle hand. I elected to choose…read morethis small lab over the others for my pre-employment drug testing. I missed the crowds, and the respiratory risks that are rampant right now. Very clean, efficient, and knowledgeable. The lab is associated with an independent pharmacy of old-times with DME products, attentive staff, and a professional, courteous pharmacist eager to answer questions and support patients. 5-stars!

From the owner: ARCpoint Labs of Ocala is one of the nation's leaders in drug testing, alcohol screening, DNA &…read moreclinical lab testing, corporate wellness programs, and employment/background screening. We are among the fastest-growing Third Party Providers in the drug testing industry. Providing the most comprehensive menu of screening services and employment solutions, ARCpoint Labs utilizes the latest technological trends and improvements in the lab testing industry to ensure you have the results you need. We offer a variety of tests to include, but limited to: Drug Testing, Alcohol Testing, Clinical Testing, Wellness Testing, Infidelity Testing, Paternity DNA Testing, Relationship DNA Testing and Background Screenings.