We are visitors at the rv park across the street from Summerfield ER. When what appeared to be a…read morecommon cold turned into breathing challenges we paid them a visit. The staff is excellent, from the receptionist on up. They moved quickly, addressed all my concerns, did the proper tests and treatments (I am a nurse and have been this route before) and sent me home with only necessary prescriptions. Questions were encouraged. This was done with a caring attitude and sense of humor from each and every one. I highly recommend this ER, including Dr Savko, Nurse Chris, and paramedic Eric.

Dirty facility. Misdiagnosed. No relief given as the dosing on medication was incorrect.read more

I don't even want to click one star. The way the nurses are treating my partner is a disgrace…read more Doctor signed off on showers as much as possible as that is the only thing was relieving his pain & nausea. Shift changes occurred and night shift is completely pushing him aside and disregarding that the doctor said he may shower at his pleasure. With a stern and judging voice, she told him to wait as she's busy with other things. I offered to wrap his arm myself and they ignored. We've been here for almost a week with no answers. After this experience, I have so much motivation to change my whole life career to go to nursing school and actually be there for people in time of need.

The staff in cardiac care 6th floor are awesome. All the people in the chemical stress test nuclear…read moremedicine dept. Are super but just like back in the 70's and 80's the hospital formerly known as Munroe regional is falling apart. I supposedly had the best room in the hospital room 609. It had a beautiful view, but nothing else in the whole room worked. The table was cracked and the laminate was peeling off. There was no shower head in the shower. The lamp was taken apart. There were no towels wash cloths or soap. It was absolutely disgusting. I will never go back to that hospital as long as I live. They used to say Monroe was where you go to die. Well, I still believe that to be true. The staff is great, but they need to tear that place down and start over.

Surgical scheduling is a joke. Waiting for 3 hours after your scheduled time is didiculous.we had a…read morenurse, Kerri on the 4th floor who was rude and condescending..she needs retraining or something.

Tv in room terrible, told that couldn't be fixed. Wouldn't filicitated my exit. Nurses non…read morereceptive for repairs or exchange. Won't entertain a request to release patients on legal reqests requests

This is the friendliest, most compassionate medical facility I've ever been to. We use this ER…read moreexclusively. I even had an employee buy my snack at the vending machine yesterday.

All I can say is go somewhere else if you need a outpatient CT. I was ordered to get a high…read moreresolution Chest CT. I went to Orlando Health Blue Cedar. I asked the CT technician to make sure that the resolution was going to be high resolution as indicated on the doctor's order. He said all his chest CTs are high resolution. One week later I had to have the CT repeated as a requirement of CVS. I was billed for both CTs even though the radiology department did not follow the doctor's order. For your safety go else where

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

We questioned if they could handle our situation upon arrival & they said Yes!…read moreAnd while this location did fair job of triage for her low electrolytes (Barter's Syndrome); they insisted my wife be transferred to their UF Hospital by ambulance in Spanish Springs - ABSOLUTELY HORRIBLE EXPERIENCE. The whole experience felt like a money grab, and the hospital never brought her levels up. FAILURE!!!! We will be filing a complaint with the system, appealing w BCBS to not pay the claim, and will NOT be back. HORRIBLE EXPERIENCE - INEPT medical care especially at Hospital.

From the time I walked in till the time I left I felt I was in the right place. They diagnosed me,…read moregave me a treatment plan and it worked. All the staff were friendly and caring.

What garbage! My friend was hellishly injured. We brought her here. They set her down in the…read morewaiting room for 20 minutes before she collapsed. The large receptionist woman showed no interest in having her helped. She sat there consuming take out while my friend nearly died in the waiting room. What a joke. I think this place should be shut down. If my friend dies tonight, we are suing the hell out of them.

Short wait and the NP I saw was excellent, no hesitation on how to treat. This is a place I would…read morerecommend. I had a cat scratch which quickly became inflammed and painful. I was afraid of infection so went to this walk in. Treated well and quickly.

Waiting room management is poor. No separate space for potential spread of illness ie. 'coughing'…read moreas opposed to other urgent medical needs. Have masks, but don't put in waiting room for access and don't encourage or enforce use for basic germ management with waiting room patients - leaving potential for conflict when patients interact for self protection. During this visit, coughing child had no mask, ran all over waiting room, touching all items as mother stated 'you're getting your germs all over everything' as she engaged more with her phone than the child. Staff acknowledged it and did NOTHING to ensure safety of ALL their clients. When calling new patients for service (just standing at door) they donned a mask.

This emergency room was great! We went right in and were taken care of right away! Definitely…read morerecommend this ER.

They need to not overbook their ER anymore. The wait times are horrendous!…read more Shands hospital supposedly has a great reputation, so based on that I took my Mother to the ER. Check-in and triage we quick and on point. We were asked to sit and wait. 4 1/2 hours later we were told that they just had too many people. We were waiting all that time for an ER room. To add insult to injury, the drew blood a second time, three hours after the first time -- no explanation.

Took care of my husband. Said he had pneumonia after over a week of what we thought was a cold …read more Gave him augmentin and prednisone. We told them he had Afib. So prednisone should NOT have been given to him and now from the antibiotics his pee is almost orange!!! We're going to his regular doctor now to see the cause for this change in color. Found out this antibiotic can cause liver damage!!!! No one said a word!! Hope we don't have to call a lawyer!!! If you value your life DONT GO THERE!!!! Plus the doctor there is hooked on prednisone for her asthma!!!

Went in for a dry cough. Lady at front desk was very friendly and easy to understand. Walked to the…read moreback and got blood pressure and all vitals checked, another nice lady, very easy to chat with. Finally got with the doctor and she was really nice too. Took care of everything, was very transparent with everything including prices of medication. Got our prescription in house which made it even easier and cost effective. Bonus points as they had an "adult sticker" basket, made us feel like kids again getting a little treat. Also they had bars of handmade soap for Christmas time that was free, which I thought was really nice. Overall a nice experience and will make this our go to location. Thank you ladies!

The most horrible experience at a health facility that I have ever received. I will never use their…read moreservices again..The whole atmosphere of the floor I was on was a very toxic work environment, the staff was so short handed and over worked, the services were the worst. Patients being postponed several days for scheduled surgeries because of short staff or not enough operating rooms for over scheduled appointments. I have hypertension and was not given my blood pressure medication for most of my 4 day stay there, until my pressure reached 188/109, they said that they put it on hold because at one point my pressure was good. WHAT??.. The waiting for things like medications, help with iv, getting ice or drinks was ridiculous. I waited for 30 minutes with my iv pump beeping and nurse light flashing and pushing buttons every 2minutes to quieten the beep before I took it upon myself to just turn it off. A blood technician came in to do blood work and proceeded to use a vein that was already injured from an iv being put there, I asked her don't you think that's already bruised up enough,and she responded to me, no it's a good vein and I'm going to use it..ok fine, so I sat up to let her and she said no you need to lay flat down because I can't do it like that cause of my back, well I thought I was the patient ma'am not you. Honestly I'm still here and it's 230 in the morning and I'm just waiting for 6am when the doctors make their rounds so I can request to get out of the awful toxic environment, I would seriously think twice before using this health facility, it's almost like the patient is last or forgotten. I feel really bad for some of the staff because of the conditions of their work environment..It was sad to see the nurses getting cursed out because they had to be the messengers of bad news to patients because of the cancelations of surgeries, what an experience it was,this is only part of it,honestly I could write a mini series of the events that took place these last 4 days. But in reality I just want to get out of here, 6 o clock can't come fast enough.

This has to be one of the worst hospitals Ive ever encountered, the hallways smell like feces and…read moreUrine, some Nurses care, if you make them, most dont and are on egotistical power trips, terrible food, terrible attitudes, and ultimately act like you are blessed to be treated. You'd be better off going to a hospital in a 3rd world country....