My father was taken by ambulance to the ER, the admission process fairly smooth, from entering to…read moregetting to his room, about 9 hours. Most of the nurses were extremely competent and caring. Thank you to all the staff & nurses who took care of my father so well. I thank the housekeping team, emergency room staff and the entire 5th floor team. Thank you and God bless each of you who directly and indirectly took care of him so well. The building itself is clean and professional, no issues I can see of.

On July 11th the AdventHealth ER in Belleview wanted to admit me to the AdventHealth hospital in…read moreOcala for Acute Kidney Injury. I refused to go because about eight months ago I was in that hospital, admitted through the ER for an MRI, and the hospital refused to treat my chronic pain with the hydrocodone I am prescribed by pain management doctor and would only offer me Tylenol. I was in such excruciating pain that I left the hospital AMA in the middle of the night to go home and take my pain medication. Over this past week my symptoms got worse so I went to the ER in Ocala. I was admitted with Acute Kidney Injury, Pulmonary Edema, and Anemia. Many of my prescriptions are written for specific brands or specific generics, so I brought my own medications, in the pharmacy bottles, because I knew the hospital might not have the exact ones I need. Upon admission, no medication reconciliation was performed. Hospital staff took my home medications but refused to give them to me. I was told the ER doctor did not enter my medication orders correctly into the system, and that the ER doctor had left and could not fix the orders. I was told the pharmacy would not "put their labels on them" and I was told that the on-call doctor was not calling back, and when the nurse practitioner arrived, they also would not correct the medication orders. As a result, with the exception of being given Ivabradine and Ambien that evening, my medications were all withheld for 19 hours. In the morning when I realized they were not going to give me my hydrocortisone I had to make a difficult decision. Hydrocortisone is essential for me because I have adrenal insufficiency/HPA axis dysfunction. Missing a morning dose can cause an adrenal crisis--a life-threatening emergency that can cause severe low blood pressure, shock, confusion, vomiting, and even death if not treated promptly with steroids. I had to leave the hospital AMA, so they would return my medications to me, only because I needed to take my hydrocortisone to avoid this potentially fatal complication. The ER doctor told me he was going to temporarily increase my furosemide overnight to treat the pulmonary edema and difficulty breathing. This medication was also withheld. Then the cardiologist told me that I needed to stop the furosemide. I told him that I have been stable on this medication for over 20 years and without it I end up in the ER with difficulty breathing. Since my symptoms are new, and I have recently been diagnosed with autonomic dysfunction, it is very unlikely that the furosemide is the cause. I have documented autonomic dysfunction (diagnosed by abnormal tilt table testing). This affects my blood vessel tone and can cause fluid to shift out of my blood vessels into my tissues (a phenomenon called "third spacing" or capillary leak). Because of this, I can have: Low blood volume inside my vessels ("dehydrated"): This leads to low blood pressure, dizziness, and can worsen kidney function (as seen with my recent Acute Kidney Injury). Too much fluid in my tissues ("fluid overloaded"):This causes swelling (edema) and, in my case, even mild pulmonary edema (fluid in the lungs) as seen on my recent chest x-ray. This means I can be "dehydrated" and "fluid overloaded" at the same time, and standard advice about fluid or diuretic use may not apply. My treatment needs to be individualized and carefully balanced. My symptoms have not resolved. I still have Pulmonary Edema, Acute Kidney Injury, and Anemia and I'm at home having difficulty breathing. But I cannot return to the hospital because they will again withhold my necessary medications, putting me at risk for even more severe complications and they clearly do not know how to treat Autonomic Dysfunction so their treatment plan could further harm me. Is this the standard of care that you aim for? If so, I have a suggestion. Since the hospital plays a lullaby over the PA system every time a baby is born, you should also be required to play a funeral dirge over the PA system every time you kill a patient! I most certainly will be filing complaints with the Florida Agency for Healthcare Administration and The Joint Commission.

Surgical scheduling is a joke. Waiting for 3 hours after your scheduled time is didiculous.we had a…read morenurse, Kerri on the 4th floor who was rude and condescending..she needs retraining or something.

Well this is my second in my life review but still in a coma regarding the West Marion Hospital and…read morenow the Rehab part. My Mom left the hospital part sent to the Rehab part. The day to day workers were just fine. But they are sending her home still can't walk on her own. White blood count is still over 50,000 which is unreal. The Doctor never met me , talked to me being the daughter and no one told me anything as far as x-rays, test or anything else. Today I demanded a call from the Dr. and she called and said I was never in the room when she came to see my Mom......what? Am I supposed to sit there all day every day to wait for the Dr. to come in? How about a phone call??? Dr. said she called my home but I didn't answer....WHAT? What about leaving a message to return her call????? I guess the Dr. hasn't ever heard of that. PLEASE PEOPLE.....STAY AWAY FROM WEST MARION HOSPITAL AND ALSO REHAB UNTIL THEY COME TO GRIPS WITH WHAT BUSINESS THEY ARE IN.

I, myself, have not been here as a patient, but many people I know have come here and were ALL…read moresatisfied with the speed and level of care they were given. The staff are friendly and knowledgeable and treated everyone the way they would want to be treated! They are open 24 hours per day...EVERY DAY & are waiting to treat you in your time of need. I would not hesitate to come here for emergency treatment!

The ER doctor was Richard Tempel when I went there. His meet and greet was come threw the door and…read moreslam it shook everything in the room. I told him I was admitted to Advent health over a situation. He was 2 foot from me yelling no I wasn't. I told him to lower his voice. Than I had the paper work and said no your wrong his eye blows went up and he yelled security and slammed the door as he was leaving the room. I looked at the portal notes and everything was a lie. He didn't even examine me. As I was leaving I told him he had the God complex and yes I said be a man and come out side with me in a soft spoken voice. Maybe he's still madd about his 2 million dollars medical malpractice case up north where he had to leave his home state and practice medicine in Florida. The man's a demon I seen it 100%.... Godbless him he needs it ive prayed many times for him. Imagine that less than a week after my experience with this demon I was admitted for emergency surgery at Advent Health to fix the problem. plz pray for this demon he needs it..... 100% FACTS EVERYTHING JUST LISTED.....

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

We questioned if they could handle our situation upon arrival & they said Yes!…read moreAnd while this location did fair job of triage for her low electrolytes (Barter's Syndrome); they insisted my wife be transferred to their UF Hospital by ambulance in Spanish Springs - ABSOLUTELY HORRIBLE EXPERIENCE. The whole experience felt like a money grab, and the hospital never brought her levels up. FAILURE!!!! We will be filing a complaint with the system, appealing w BCBS to not pay the claim, and will NOT be back. HORRIBLE EXPERIENCE - INEPT medical care especially at Hospital.

What garbage! My friend was hellishly injured. We brought her here. They set her down in the…read morewaiting room for 20 minutes before she collapsed. The large receptionist woman showed no interest in having her helped. She sat there consuming take out while my friend nearly died in the waiting room. What a joke. I think this place should be shut down. If my friend dies tonight, we are suing the hell out of them.

Wow! The most incredible ER experience I have ever had! ALL the staff from the registration…read moreclerks to the nurses and doctor were all amazing! Dr Sanchez was fun, humorous and phew, hot hot hot! Anyway, everybody was amazing. I received excellent care without waiting.

Short wait and the NP I saw was excellent, no hesitation on how to treat. This is a place I would…read morerecommend. I had a cat scratch which quickly became inflammed and painful. I was afraid of infection so went to this walk in. Treated well and quickly.

Waiting room management is poor. No separate space for potential spread of illness ie. 'coughing'…read moreas opposed to other urgent medical needs. Have masks, but don't put in waiting room for access and don't encourage or enforce use for basic germ management with waiting room patients - leaving potential for conflict when patients interact for self protection. During this visit, coughing child had no mask, ran all over waiting room, touching all items as mother stated 'you're getting your germs all over everything' as she engaged more with her phone than the child. Staff acknowledged it and did NOTHING to ensure safety of ALL their clients. When calling new patients for service (just standing at door) they donned a mask.

This emergency room was great! We went right in and were taken care of right away! Definitely…read morerecommend this ER.

They need to not overbook their ER anymore. The wait times are horrendous!…read more Shands hospital supposedly has a great reputation, so based on that I took my Mother to the ER. Check-in and triage we quick and on point. We were asked to sit and wait. 4 1/2 hours later we were told that they just had too many people. We were waiting all that time for an ER room. To add insult to injury, the drew blood a second time, three hours after the first time -- no explanation.

Been waiting 2.5 hours for a Covid test. Only 6 people in the office when I arrived…read more I have to amend my initial review. Once the wait was over they were great.

Took care of my husband. Said he had pneumonia after over a week of what we thought was a cold …read more Gave him augmentin and prednisone. We told them he had Afib. So prednisone should NOT have been given to him and now from the antibiotics his pee is almost orange!!! We're going to his regular doctor now to see the cause for this change in color. Found out this antibiotic can cause liver damage!!!! No one said a word!! Hope we don't have to call a lawyer!!! If you value your life DONT GO THERE!!!! Plus the doctor there is hooked on prednisone for her asthma!!!