Wow! My wife needed an infusion for her low electrolytes due to medical condition. Had a…read morepositively AWFUL experience at Spanish Plaines. HCA did a great job! Expeditious & got her on IV in a hurry. Staff was very friendly given how busy it was. We had a nice experience - would us again for sure.

My barely 25‑year‑old daughter, Taylor, died after what multiple independent physicians and an…read moreautopsy have confirmed was reckless medical negligence and neglect in an HCA Florida Hospital where she was taken after being rear‑ended at a red light. Her internal bleeding went undiagnosed for about eight hours despite glaring signs. Once imaging was finally ordered and active internal bleeding was confirmed, surgery was delayed for roughly seven more hours. In the meantime, the doctor ordered mass blood transfusion in an improper way that worsened her condition instead of stabilizing her, while failing to move the central line that was improperly placed and that the radiologist recommended be repositioned. HCA Healthcare has faced no consequences, and there is no way for people researching physicians through the Florida Department of Health (DOH), the medical licensing board, to see what happened to my daughter. Because she was 25, unmarried, and had no children, Florida's 'Free Kill' law strategically blocked me from pursuing legal recourse to ensure the hospital and its physicians are held accountable so the harm does not continue. If you or your loved ones rely on HCA Healthcare in Florida, please take time to learn how this system really works and how families can protect themselves. Search for and follow Healthcare Accountability Initiative to learn how you can use your voice to push for safer, accountable healthcare. Cindy Jenkins Mother of 25 year old "Free Kill" Taylor Jenkins Founder, Healthcare Accountability Initiative @healthcareaccountability.org

The most horrible experience at a health facility that I have ever received. I will never use their…read moreservices again..The whole atmosphere of the floor I was on was a very toxic work environment, the staff was so short handed and over worked, the services were the worst. Patients being postponed several days for scheduled surgeries because of short staff or not enough operating rooms for over scheduled appointments. I have hypertension and was not given my blood pressure medication for most of my 4 day stay there, until my pressure reached 188/109, they said that they put it on hold because at one point my pressure was good. WHAT??.. The waiting for things like medications, help with iv, getting ice or drinks was ridiculous. I waited for 30 minutes with my iv pump beeping and nurse light flashing and pushing buttons every 2minutes to quieten the beep before I took it upon myself to just turn it off. A blood technician came in to do blood work and proceeded to use a vein that was already injured from an iv being put there, I asked her don't you think that's already bruised up enough,and she responded to me, no it's a good vein and I'm going to use it..ok fine, so I sat up to let her and she said no you need to lay flat down because I can't do it like that cause of my back, well I thought I was the patient ma'am not you. Honestly I'm still here and it's 230 in the morning and I'm just waiting for 6am when the doctors make their rounds so I can request to get out of the awful toxic environment, I would seriously think twice before using this health facility, it's almost like the patient is last or forgotten. I feel really bad for some of the staff because of the conditions of their work environment..It was sad to see the nurses getting cursed out because they had to be the messengers of bad news to patients because of the cancelations of surgeries, what an experience it was,this is only part of it,honestly I could write a mini series of the events that took place these last 4 days. But in reality I just want to get out of here, 6 o clock can't come fast enough.

This has to be one of the worst hospitals Ive ever encountered, the hallways smell like feces and…read moreUrine, some Nurses care, if you make them, most dont and are on egotistical power trips, terrible food, terrible attitudes, and ultimately act like you are blessed to be treated. You'd be better off going to a hospital in a 3rd world country....

When my child's pediatrician is closed and I need a doctor right away this is where I go!! They…read morehave a great staff and take wonderful care of your children! Only emergency room I take my kids to!! They are nicely decorated to help calm the children..

Surgical scheduling is a joke. Waiting for 3 hours after your scheduled time is didiculous.we had a…read morenurse, Kerri on the 4th floor who was rude and condescending..she needs retraining or something.

Tv in room terrible, told that couldn't be fixed. Wouldn't filicitated my exit. Nurses non…read morereceptive for repairs or exchange. Won't entertain a request to release patients on legal reqests requests

I don't even want to click one star. The way the nurses are treating my partner is a disgrace…read more Doctor signed off on showers as much as possible as that is the only thing was relieving his pain & nausea. Shift changes occurred and night shift is completely pushing him aside and disregarding that the doctor said he may shower at his pleasure. With a stern and judging voice, she told him to wait as she's busy with other things. I offered to wrap his arm myself and they ignored. We've been here for almost a week with no answers. After this experience, I have so much motivation to change my whole life career to go to nursing school and actually be there for people in time of need.

The staff in cardiac care 6th floor are awesome. All the people in the chemical stress test nuclear…read moremedicine dept. Are super but just like back in the 70's and 80's the hospital formerly known as Munroe regional is falling apart. I supposedly had the best room in the hospital room 609. It had a beautiful view, but nothing else in the whole room worked. The table was cracked and the laminate was peeling off. There was no shower head in the shower. The lamp was taken apart. There were no towels wash cloths or soap. It was absolutely disgusting. I will never go back to that hospital as long as I live. They used to say Monroe was where you go to die. Well, I still believe that to be true. The staff is great, but they need to tear that place down and start over.

We are visitors at the rv park across the street from Summerfield ER. When what appeared to be a…read morecommon cold turned into breathing challenges we paid them a visit. The staff is excellent, from the receptionist on up. They moved quickly, addressed all my concerns, did the proper tests and treatments (I am a nurse and have been this route before) and sent me home with only necessary prescriptions. Questions were encouraged. This was done with a caring attitude and sense of humor from each and every one. I highly recommend this ER, including Dr Savko, Nurse Chris, and paramedic Eric.

Dirty facility. Misdiagnosed. No relief given as the dosing on medication was incorrect.read more

YET ANOTHER UPDATE 8/4/25. We returned due to a fall, and we were pleasantly greeted by our…read morefavorite ER Nurse Shep. Thank you for explaining everything so clearly, we really appreciated how you kept my husband calm during a stressful situation and in the middle of his pain. Your kindness and empathy made a huge difference and how you genuinely cared for my husband will not be forgotten. Your knowledge is very impressive, and frankly, not to sound repetitive, however you are indeed a quintessential professional. We thoroughly enjoyed and appreciated your humor...thank you again Nurse Shep! Blessings in bountiful and boundless measure over you and your family. UPDATE; Just wanted to add to this review because we must give justice where justice is due. On Sunday morning we went to the ER and met another exceptional medical team member; Nurse Shep. He is like the "Good Shepard"! I was so impressed with Nurse Shep, that I sent a personal message to the CEO, Alan Keesee. Just another confirmation that the team at this HCA is extraordinary indeed. The whole team here must have been handpicked. Nurse Shep, is EPIC, and checks all the boxes for a quintessential professional. The people in this area are blessed beyond imagination to have such a devoted, compassionate, and knowledgeable team at HCA Foxwood. After witnessing many hospitals across Florida, Georgia, and Minnesota over the last 13 years, I've become exceptionally aware of the care provided. Again, we count ourselves blessed to have HCA ER at Foxwood. Thank you to all who work tirelessly to provide 5 Star service. Again, blessings to ALL! This is by far an exceptional medical team to boast about, and well deserving of the highest possible rating. This afternoon we had to respond to the HCA ER Foxwood, and met with Dr. Diago, and Nurse John who are two supreme examples of quintessential professionals, as well as their colleagues starting with the front desk intake lady, (sorry I didn't get her name), to each technician. Each and every person we met are so phenomenal that we must give the accolades that are well deserved. They were conscientious and efficient covering all bases, which gives such a peace of mind. The warmth, and empathy was astounding and we could literally, feel the passion they have as medical- professionals who hold the Hippocratic Oath as their code of conduct. The knowledge and wisdom applied was indeed impressive. The whole team worked together like a fine-tuned machine, in a display of astounding cohesiveness which is so refreshing as they respect each other while they serve their patients in need. They are expeditious, hard-working, and quick to share a smile. Working in the ER must be taxing as this is a time, not planned, and caretaker/family members must drop everything to get the patient there as quickly as possible in most cases, so now emotions are filled with anxiety. However, somehow it gets better when they walk in your room, and suddenly a sense of peace overcomes you....because you know that they have it all under control. We are so blessed to have this caliber of professionals and we know that they make the HCA chief executive officer proud for their exemplary service to this community. God bless all these amazing people in fathomless measure with good health and safety always. Thank you!

This facility is brand new. We're new to the area and I had a problem with a closed-up ear for a…read morecouple of days. I stopped in here to have a Dr take a look and possibly clean it out. It's an Emergency facility so I was a bit hesitant to go in as this was far from an "emergency" but when I went in I simply could not have been treated better! Between registering me, taking me back to a room, taking my vitals and history, getting the Doc in to see me, look at my ear and give a referral and checking out, I was out of there in 30 mins or less! Everyone was super nice. Although you can go in for "urgent care" this is a full-on Hospital facility. Everything is state-of-the-art. I could not recommend it more highly!

mostly good except for first late night nurse that either blew my IV with morphine or shot morphine…read moreinto an already blown IV. her answer when I pointed out the sudden rash and itching was "what do you want me to do?"

Terrible hospital. I was in so much pain in the waiting room that people kept telling the staff…read morethey needed to help me. It was so bad that a group of people did a prayer circle around me. Then I had a doctor yell and scream at me when I was admitted and in my room. As he wanted to do something to me, and I said it would be fine if they blocked the area first. As it was in so painful that I couldn't even touch it. When I tried to tell the doctor that I am allergic to the stuff they give you to drink for a colonoscopy . He told me to shut up. I ended up vomiting all night long was covered in sweat. They had to change my bed four times. My blood pressure was 205/120 . That with giving me antinausea medication and pain medication every four hours I only drank about a cup of the stuff than the same doctor came in a yelled at me for not drinking more of it. The nurse had to stick up for me. I would not recommend anyone to go to this hospital. The doctors have no care for their patients. . If I could give them a -10, I would

Been to the ER twice over last 3 weeks due to kidney stone. Both times I was taken in…read moreimmediately(in severe pain). First visit on 4/20 the staff were beyond exceptional. What made the difference was their compassion. They listened, shared progress, conducted appropriate tests, treated the issue quickly and discharged in timely manner. Second visit on 5/10 was just ok. Without deeper imaging, diagnosis was made quickly. I was nearly discharged by a nurse before a physician shared any findings, diagnosis or treatment. Compassion and thoroughness was lacking. Based on first visit I may go back, but specialist recommended not using stand alone ER in favor of one at the hospital.

Horrible. I'm here since 6pm and at 7:05pm they told me that they're getting clean the room that I…read morewill occupied in the emergency room. A lot of patients come in and out and other are inside and I still waiting for my room. I'm at the point to asked if they don't want to see me just let me know and I can go to another hospital.. The emergency room parking lot it's across the street. The emergency room parking lot it's a valet parking so I really recommended to go to another hospital where they treat you with dignity