Brian and staff took care of my car with honest communication and kindness. They also did not…read morecharge me an arm and a leg for basic services like some other auto shops unfortunately do. Greatly appreciated!

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

I have brought my 2013 Camry to Christian Brothers Automotive since I bought it. They fix every…read moreissue to my complete satisfaction, and alert me to anything they see that will need attention later. I had an issue last week where the car stopped after displaying the Electronic Power Steering System. I got home and called CBA. After reviewing the symptoms, they found that it was a loose wiring component that had come loose. Some other places would have pushed to replace the EPS module or motor. I trust CBA completely. I have been in this area for over 40 years, and have never found a place so honest, working with both integrity and professional ability.

I had a wonderful experience with CB. I have never been to an auto shop with customer service this…read morekind. They were communicative and even stayed after hours for my fiancé to come pay and pick up my car. I found my permanent auto place.

Update: 6 March 2019. I had another great experience here after finally getting an issue looked at…read morethat was happening intermittently. Turns out my right rear caliper was seizing, so I had the rear brakes done. Start to finish, I was there about 2 hours. It's a clean and friendly environment to wait while the car is being worked on...I'm so grateful for this shop. **** I moved here a year ago and randomly went to a place to get my car inspected. This year, however I did some research and decided to come here. Everyone was very helpful and friendly. Maddie was the rep that greeted and assisted me today...she was wonderful! The waiting area is very clean, with ample chairs, coffee, a television, and restrooms for customers I also had my oil changed; tires rotated and balanced; and it was recommended that the car have a coolant system flush, along with a rear brake light replaced. I was out of there in 1.5 hours...on the 29th of November (one day left to the month/inspections due). There was an issue I knew about they brought it to my attention and I will happily have them do that work as well. My father was a car mechanic all of his life and I have written auto contracts...so I appreciate how well this went. I would recommend this business!!

Love this place. No funny business. Just reliable and actually takes care of military customers…read more They refuse to charge extra for paying with card instead of cash which says a lot about them. I came here because a friend recommended them. I've taken both my cars here and have always been happy with everything.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Very professional and knowledgeable from beginning to end. I will have all of my vehicles serviced…read morethere. They helped with my AC. Sent me text updates. Called me with updates. This team is great!!

1 star -- extremely disappointing experience and unacceptable lack of communication…read more I chose Japanese Auto Parts in part because of their 4.9-star Google rating, so I expected professional service and communication. Unfortunately, my experience on October 2, 2026 was the complete opposite. I dropped my Jeep off at approximately 7:30 AM for an 8:00 AM appointment. The plan was to have several repairs addressed, along with new tires, an alignment, and a complete health assessment of the vehicle. I was initially told that some of the parts would be delayed, but that they should still be able to complete the tires, alignment, and vehicle assessment so that I could have my Jeep back Friday evening. Instead, I had to repeatedly call them myself just to find out what was happening with my vehicle. There was essentially no proactive communication. When I called around noon, I was told they were still waiting on parts. I called again around 3:00 PM and was then told that neither the tires nor the parts would be available and that they could simply keep my Jeep over the weekend. What made the situation completely unacceptable was when the employee then admitted that, despite having my Jeep since 7:30 that morning for an 8:00 AM appointment, they had not even completed the vehicle health assessment. At that point, I told them not to perform any work on my vehicle and that I was coming to pick it up immediately. I walked in, collected my key fob, and left. Delays in parts happen. Tires can be delayed. Schedules can change. That is not the reason for this review. The problem was the complete lack of proactive communication, follow-through, and urgency. If I had not repeatedly called throughout the day, I have no idea when anyone would have contacted me to explain that the work they had discussed with me was not going to be completed. Keeping a customer's vehicle for essentially an entire business day without even completing the promised assessment--and only revealing that after the customer repeatedly calls for updates--demonstrates an unacceptable level of apathy toward customer service and respect for a customer's time. I specifically sought out this shop because of its excellent reviews. Unfortunately, my experience did not remotely reflect the level of service those ratings led me to expect. I left without allowing them to perform any work on my Jeep and will be taking my vehicle elsewhere.

To no surprise I had another great experience with Joel, service manager at Mastertech! I literally…read moreonly take my 2007 Honda CRV to Joel, who now has been with Mastertech a few years. I trust and appreciate Joel's knowledge and honesty. Last week I made an appointment for breaks, oil change, headlight and State Inspection. A few hours after dropping my car off I received a call from Joel saying my breaks are in good shape and no need for maintenance at this time.. WOOO HOOO! He then told me the final price and a few hours later my Honda was ready to be picked up. Words cannot express how much I trust that guy! I recommend him and now Mastertech to all my friends and family. Keep up the good work!!! Thank you!!!

They are prompt courteous and keep you updated. Definitely would recommend them …read more Had my car inspection done in a timely matter

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

I'm pleased as punch with the service I got here!…read more Yesterday, I had a flat. I had my car towed there, and knowing it would be after hours, I called ahead and gave them a heads up. Lee quoted me a ridiculously low price for a plug/patch, told me about the drop off box, took my info and Bob's your uncle. The tow company did the rest. This morning, Jennifer (has to be CAC - Command and Control) called me and asked what I needed. I told her I'd like the flat fixed, if possible and if not give me a call back. She said she'd get it done and quotes me the same ridiculously low price for a plug. An hour later, she calls me back, says the car is ready. I arrive, pay the fee which hasn't changed between last night when I spoke to Lee, this morning and right now. I'm in love! Friendly and courteous, honest and timely. All the things I look for in car repair shops.

Avoid returning to this Uhaul contractor after hours. It seems to be part of their revenue stream…read moreto overcharge for gas used. I drove 20 miles and put 4 gallons in the 10 foot truck, filling the tank above the mark on the gauge and paper contract- returned after hours. They charged me for additional 4 gallons. The receptionist would not listen to a word of my concern and hung up on me. There are many Uhaul operators in the area, choose a different location- Autoworks is not honest about gas charges!

I'm a little uneasy based on a few reviews I've read of this place due to my experience. I'll…read moreupdate as the situation continues and give fair updates as it is resolved: I took my older 19 ft Chevy G30 van there a month and a half ago. I had my vehicle towed there (it's $600 for each tow) and even spoke to someone there, told them what kind of vehicle and what was wrong and was told to bring it in for an estimate. NOBODY told me it would be $158/hour to diagnose...nobody. I even spoke to the mechanic once it was there, someone at the front desk and there was NO mention of this. I read some of the other reviews and I'm getting the sense they definitely take advantage of people if the situation calls for it. I called twice to get a status with no response or call back in that month and a half worth of time. Finally called yesterday and was put on hold a few times (it seemed they were looking into an issue), then a new service writer told me that he just started three days ago, read the notes that said to just "call owner" and says oh gee that would be $158/hour since it wasn't running (nobody at the get go told me that, nor after or since until now) AND my vehicle has been sitting there for a month and a half or more!? I would have made other plans if I knew this. So then to top it off, I get hung up on (I was completely calm on the phone), call back, leave a message and then eventually connect about an hour later. Now all of a sudden he says that the lead mechanic already did 1.5 of work that I'd be charged for and fixed a switch and got it started but won't stay running and needs more work. The lack of communication in this is absolutely astounding and now how do I trust anything!? All I got was an oops sorry nobody called you and told you how much it would be or even gave you anything in writing or authorized any work!? My family owns a shop farther away and that is completely illegal!! I have no choice now but to have them continue and told them to cut it off at a certain amount of hours. I will update once this situation is complete and fairly if resolved. Now I'm skeptical but if I can't at least get the vehicle running to make it to my house, I will have to get another $600 tow. If they can tell me what's wrong with it, even better. I'm hoping for the best and will update once this is resolved.

I brought my car there to do a radiator and crankshaft seal replacement. It took 1 week to do the…read morejob. I had to call myself and follow up if it was done. When I got the car back my headlights did not work. I went back to let them know and left my car there. They said they would take a look. Another week went by and I had to call again to follow up. They said I would need to take the car to Tidewater Auto Electric because of the wiring. I did a quick Google search and it suggested to check the headlight relay and ballasts. I ordered the parts on Amazon and changed them myself. I am not a mechanic and was able to figure it out. The headlights worked after that. They have a Superman figure displayed there at the register. I guess headlight work is Superman's kryptonite. I would be very cautious of the accountability at this shop.

Glad this place is opened 7 days a week. I had a flat tire and had to wait for the order to…read morearrive. Another customer had a flat tire and they didn't have his tire either. The guy was friendly and helpful. If you need a tire replacement now, this may not be the store for you.

I had a nail in my tire and I was far away from my home. I pulled up and asked if they fixed tires…read moreand they said they do permanent patches for $50 which I didn't have. I had $15 in my pocket and 30 on my uber card. He said he would talk to the mechanic to make a deal with me for $20 and when he came back he told me the mechanic said he would do it for free. I gave him the $15 I had on me and the mechanic gave it back to me and refused to take it! James offers to make a deal with me and Aric sealed it! He wouldn't take my $15! There are good people in this world. Neither one of them looked like me either! I have to add that! I would recommend doing business with these gentlemen! I will do business with them myself and I live on the other side of town. It's hard to find good people these days and when you do we have to hold onto them! I'm adding to this post... turns out I had 2 nails in it and technically they aren't supposed to patch those because they were really close together. So he's back there now working on my car for free really. Unbelievable!