I felt like I was living an episode of "Pretty Woman". I visited the Loveland store today on an unexpected shopping trip. The moment I walked in I noticed about five employees busying themselves around the store helping customers and working on displays. I looked around for a few moments and it was clear that not one of the ladies was going to stop to help me. I finally had to approach someone to ask about their sizing as I had forgotten what their structures meant. She was leaving for lunch but was happy to get another woman to assist me. Although this other woman did the best she could with trying to find me pants that would work, I could tell she wasn't thrilled with having to assist me. I was able to find a pair of pants that could work but I wasn't in love with them either and didn't want to pay $90 for pants that were mediocre. After returning to the dressing room to put my street clothes back on I walked out with the pants I had been trying on because she had taken the hangers, therefore not allowing me to hang them back up. I scoured the store for her and she literaly disappeared because she knew I wasn't going to make the purchase. After about five minutes I eventually had to ask another lady to help me to put the pants back and I also asked her to double check the price to see if the mediocre pants happened to be on sale as I thought I would purchase them if they were. What an inconvenience for her as well, she may as well scoffed in my face with her expression.
I left that store in sadness and anger that people still judge a book by it's cover. I make a very nice living and could have spent what I wanted to in this store but sadly for them, they will never see another dime from me. As I was leaving Centerra I happened to see a Christopher and Banks store and decided to pull in. What a difference in demeanor from these nice ladies. I left there with a few pairs of pants and the savings I received was substantial. The quality of the pants were actually better than the pants at Chicos.
Ladies, I hope the next time a woman or a man walks in that you feel isn't worthy of your time, I hope you think again as the commission you may have made off them could have paid your house payment that month. read more