Highly satisfied…read more Super nice people - great experience and customer service. Fast and efficient - this place is a machine. One stop shop, has everything from exam to glasses to adjustments. Lots of options and love the individual care and support to find what fits best.

Great facility. Was able to get same day appt. Very thorough and professional. Highly recommend themread more

J and J Optical is the best! Great selection of frames and lens options, efficient and accurate…read morelab services, and friendly, knowledgeable staff. Jackie and Tiffany in the showroom are delightful to work with. I highly recommend this company.

From the owner: Laboratory Direct Pricing for your eyewear…read more For 27 years, J&J Optical has been a front-runner in the latest technology, lens materials, AR coatings, and lens treatments. Our staff has over 100 years of collective experience in making and fitting lenses and glasses. We are pleased to announce that our Chico office is completed and we are ready to serve your eyewear needs. To help our neighbors and fellow Camp Fire survivors we are offering a 25% discount on all purchases.

Called to ask if they could fix my glasses. The 2?girls working today were super sweet and fixed me…read moreright up. I will definitely bring coming here again

I got a pair of sunglasses recently and accidentally sat on them. They were so bent and deformed, I…read morethought they were beyond saving for sure. I went into Stanton Optical this morning before work, and Gabby did amazing work on them. She had them looking perfect again in less than 5 minutes. Highly recommend this business!!

Visited May 17th. My friend had his prescription filled…read morehere then a couple weeks later they were ready for pick up. RHONDA helped my friend both times and made sure the glasses he chose were a good fit for his face. She was super helpful and patient. I love that the location is inside the Chico Marketplace and is open 7 days a week! Plenty of glasses to choose from! Thank you Rhonda for all your help with my disabled friend! Definitely will be back!

I purchased two different pairs of glasses from this company, and the experience was incredibly…read morefrustrating from start to finish. One pair came out fine, but they completely botched the other -- twice. The first time, the prescription was wrong. I brought them back and gave them a chance to fix it, but the second pair still wasn't right. At that point, I had lost all trust in their ability to get it right. After two failed attempts, I had had enough. I asked for a refund on both pairs -- not just the one they messed up, because I was done with the company altogether. I no longer wanted to do business with a place that couldn't deliver on quality or take accountability. Unfortunately, they refused the refund and showed zero willingness to make things right. I was polite and patient throughout the process, but they clearly had no interest in customer service or owing to their mistakes. I walked away disappointed, without money, and still without a usable pair of glasses. Save yourself the hassle. I wouldn't trust them with something as important as your vision -- take your business elsewhere. managers response taking no accountability leaves out sent them back in twice.

%satisfied customer thanks to Angela. She was amazing so engaging professional explained everything…read moredidn't rush me. gave me undivided attention. I highly recommend. Thank you Angela. I love my glasses !!!!

The people that work at the actual Walmart area that sell eyeglasses are awesome. Great customer…read moreservice Everytime.

I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

It's a money mill. They waste way too much of my time trying to save their time. Last visit I sat…read morein a room for nearly an hour so they assigned a different doctor that could see me after 1:15 minutes. Today I was 10 minutes late according to them. I would NEVER accept an appointment at 325pm. 4 pm was appt. I wrote in my calendar while standing there. The care is okay just be prepared for an 1.5 hour appt. I won't be back. The last three times I had appointments they want to fill out a bunch of bs to obviously to kill time while you're waiting, waiting, waiting. If you have time to waste that's the place for you. How can you improve change your business model Adios, Todd

Time for new glasses since I haven't had an upgrade in over two years. I found Chico Vision Care on…read morethe "list" of locations that accepted my insurance. They are located on the South East side of town by the car dealerships so, relatively easy to find which was good. When I arrived, I was greeted by a girl at the front desk, then led to a sales person. I had to wait about five minutes for the sales person to finish something she was working on and while I was waiting, I was looking around. Of course, I instantly gravitated to the most expensive frames in the store (how does that happen every single time?!) I found their overall selection to be decent although for the style that I prefer, they were pretty limited. I didn't end up getting the priciest frames, but I did find a pair that I really liked, grabbed them and waited for the sales person. Once she was available, she went over prices and details about the difference between the lenses (blue blocker, transitions, etc.) and I was told it would be approximately two weeks until my glasses were ready. The timeframe worked for me so I paid for my frames then left. Two weeks came and went and crickets. Nobody reached out to let me know that my glasses had arrived so I waited an extra couple of days and still... no follow up. I ended up calling to find out what was going on with my glasses and was told they had been sitting there, ready for pick up. Ohhhhkayyyy, well then how come nobody called me?? Not cute. If there's one thing that gets under my skin quickly, it's a lack of follow up. So my glasses have been sitting there supposedly for a week and not one single person took it upon themselves to call me and let me know?? That irritated me because I desperately needed them and was told when I purchased them, I would receive a phone call when they arrived. Lie. Again, not cute. I would've given them four stars, but because my glasses sat there for a week and I had to chase them down, I'm being generous giving them three stars. If you decide to get glasses here, make sure you follow up with them in the timeframe given unless you want your new glasses to be collecting dust on a shelf in the back. Just sayin.

I went in about three weeks ago and got glasses. Some of the staff were nice but the actual…read moreoptometrist was short and kind of rude. I had my glasses shipped to my house and upon arrival my lens were almost popping out and my frame creaked just by me smiling. When I called the office, they told me that it's normal and that I could send them back but I'd have to pay the shipping there (they would pay for shipping back). I just don't feel like that I should have to pay for something that is not my fault. When I went to a local optometrist they told me they tempered my frame way too much. Overall, not the best staff and wouldn't fix stuff that was caused by them!

Staff was nice, but literally stare the whole time we were in there. There was a single person in…read morethe front and another one had to come out so they could both stand there and stare at us while we tried to shop. I understand they don't want people to steal, but the whole time they both were looking directly at us. Makes it very uncomfortable.

The employees are VERY helpful and this company takes care…read moreof their customers! Thank you so much Sunglass Hut for being a great place to put your money.

My name is Katherine R Tansey And I absolutely this…read moreeyeglass store. The most people on the bloCk

Garrettson Optomotry in Chico, C.A. On Cohasset is the Worst experience I've ever had at an…read moreoptomotrist. The office is very outdated and falling apart. Some the the display cases are broken with no plans of getting replaced from the looks of things. The lobby stinks of old cigarets and doesn't look very organized. They wrote me out a prescription that wasn't correct. They were a bit persistent on me ordering glasses through them. I already had a pair picked out online and just needed an up to date prescription. I made the order online from coolframes.com. When I received the glasses I instantly noticed the left eye was blurry so I compared the current prescription they wrote me vs my previous prescription that still worked fine for me. The numbers were pretty far off. The lenses I ordered online were very pricey because I decided to go all out on this new pair of glasses I was very excited to get. Since the prescription is so far off I cannot just send the lenses in for an exchange, I'll have to pay another $200 to get new ones made. When I contacted Garretson about the costly mistake they said it wasn't their fault and they would not help me with replacing the lenses. They said they would be glad to alter my prescription and write me a new one with the numbers from my previous prescription or I can come in for a new exam. After the first experience who knows if the new precrtpition would even be accurate? Bottom line is I would not recommend them and look elsewhere.