I have been a patient of the Eye life for years . The eye doctors are phenomenal however, at my last visit I was treated very poorly. The woman who helped me was rude . she was very unprofessional while talking about her personal life with another coworker in front of me. I didn't need to know that she had a restraining order against her ex fiancé or how much she hates several people . I will definitely be returning however, this woman needs to learn to be a little more professional . Thank you . Kate read more

Everyone here is friendly and professional, with Dr. Rocchi and Christi (spelling: Christy? Sorry.) being especially notable for their expertise, diligence, and limitless patience. The facility is clean, quiet, and beautiful. They have lots of frames. I never have to wait very long, they cheerfully accept and direct-bill my vision insurance (which, sadly, doesn't seem to pay eye doctors very much at all), and they are determined to succeed at making me happy with my vision. I highly recommend the Eye Life Institute. read more

My initial appointment was a bad experience however the follow up was it even worse... I was there for an appointment to have a correction made to a prescription that was made wrong and first off they said I didn't have an appointment but we can make you one and six weeks from now. I tried to explain that I did have an appointment and I was there to get a correction to my prescription and that's when they say if the prescription was wrong it was my fault. What!?! I about fell in the floor. Then she said and there was nothing they could do for me other than make an appointment for me six weeks in the future. I will NEVER recommend this place and I will NEVER set foot in there again. I will be paying out of pocket to go elsewhere! read more

***This is long - but read it if you're going to be spending money here. Maybe I'll save you some hard earned cash.*** After some time in which I needed new glasses, I chose these guys to visit. I've passed by for years and wanted to do business locally. I had a long appointment with a doctor's helper and a much shorter one with a doctor. They recommended a set of progressive glasses. They also suggested all sorts of add-ons (scratch resistant lenses, anti-reflective coating) and I ordered all the extras as I figured these would be on head for a while. I supplied my own frames and two weeks later got my new glasses. They didn't mention, while I was spending more than $500, that the area of correction would be so small that, even reading a book, I'd have to swing my head back and forth just to read. I called after two weeks and again a month later telling them the glasses caused headaches and made my eyes bloodshot. Both times it was suggested I 'give it some more time' because it 'takes a while to get used to them'. To be fair, I should have been more aggressive and also more timely and insisted that they fix things. These were supposed to have three areas of focus (book distance, dashboard/computer distance, and longer distance), but none of those seem to work at real computer distances. In all cases, the area of focus is so small as to be unusable. I called - and again, being honest - now nine months later. I'd been using $10 store magnifiers and decided I HAD to do something about the glasses I'd purchased. After a couple of calls and visits, they agreed to get me a new eye exam for no charge and - since the manager of the department was on vacation (a theme that will crop up again here) - at least 20% off my new pair. Let's recap real quick: a get an eye exam (which I pay for) and from that I get two things: my prescription and a recommendation for the type of glasses. The eye place suggests what to get. I'm not an eye doctor, don't play one on TV and my experience with glasses was very little. So I did what most people do with doctor recommendations - I took it! I spent $520 for a pair of glasses that never worked for me. At the new eye exam, the doctor tells me "you should have never been recommended progressive lenses." Hmmm. He says that to me and to the optical department person who is going to help me get the new pair. Great, so I spent $520 for NOTHING. After the 20% discount, the new ones come to almost $200. Using my frames. Given the prescription had not changed - but the recommendation sure did - I paid $720 for a pair of $200 glasses. I agreed to pay for them and ordered them although we both agreed we'd talk to the manager when I picked them up since she'd be back from vacation. No she wasn't. Went in today, talked to the person I was told (today) was the manager - but she says she's not. She can't do anything and despite the fact that I bought what the doctor recommended the first time, she really can't do anything. She'll talk to the manager some day about it. I grumbled again, told them this was completely unfair given that I did NOT ASK for the first pair, but bought them on the RECOMMENDATION of the doctor. tl;dr? Perhaps what you might want to do, if you're paying out of pocket, is get the eye exam here. They seem to be pretty complete. Then maybe take that recommendation and check prices. Sure, most won't since insurance pays a lot. Mine didn't. I could have had over $500 still in my pocket but for a recommendation I followed. Customer service and respect is not present here. At all. At least the doctor on the second visit was nice - and honest. Too bad that can't be said for the rest of the folks. read more

Si Si Senior, I could see. Great bunch of people. Very professional and caring.

The Dr's and staff treated me my wife and daughter with caring and respect, they explained our options giving us a wide range of choices. I would highly recommend them read more

I had just moved into town and needed glasses immediately so I made an appointment. They were very polite and the exam was on time and had no wait. I received a very thorough eye exam and learned a lot about my eyes. The doctor seemed to really feel compassionate about my eye health and I left the office very pleased with the exceptional care. read more

If you can, please see Dr. Niswonger whom my husband swears by. For him my husband would gladly give the highest recommendation. I however did not see him, and I was disappointed. the technician who first saw me was nice enough, but she seemed in too much of a hurry to get me out. And while Dr. David J. Gajda seemed nice enough I did not feel they were taking the time to explain things to me that they should have. Assuming I know the info on cataracts is wrong. I felt they were too complacent. They should not assume I do not need any information or concerns, and should always offer information just in case. I am sure they see older people all the time, but hey, I have just recently become an "older person" and I feel that they should always make sure the customer/client is reassured. If Dr. Niswonger was not there, I do not think I would go back. You can be sure I will see Dr. Niswonger from now on. read more