I have been a patient of the Eye life for years . The eye doctors are phenomenal however, at my…read morelast visit I was treated very poorly. The woman who helped me was rude . she was very unprofessional while talking about her personal life with another coworker in front of me. I didn't need to know that she had a restraining order against her ex fiancé or how much she hates several people . I will definitely be returning however, this woman needs to learn to be a little more professional . Thank you . Kate

Everyone here is friendly and professional, with Dr. Rocchi and Christi (spelling: Christy? Sorry.)…read morebeing especially notable for their expertise, diligence, and limitless patience. The facility is clean, quiet, and beautiful. They have lots of frames. I never have to wait very long, they cheerfully accept and direct-bill my vision insurance (which, sadly, doesn't seem to pay eye doctors very much at all), and they are determined to succeed at making me happy with my vision. I highly recommend the Eye Life Institute.

The regular lady that runs the lab is great, friendly & talented. If you ,make an appt there is no…read morelong wait.

I think they only honor their appt. times if you are a regular, otherwise doesn't seem to matter to…read morethem.

The man that runs the shop is very nice and helpful. He has a great selection. He has what people…read morewant at a good price! As a bonus, there's another guy selling BEAUTIFUL , handmade rock jewelry!

Debbie is a great worker. She greets everyone who comes in usually by name but she knows everybody,…read morei know when it comes to suggesting things because she's always got a suggestion.If you even for a second take too long and look at everything it's in there.Just start busting it out why?What's better and what isn't. On top of Debbie, the smoke shop has some pretty good prices on their tobacco and I like shopping here.Because it's very costly.Efficient and debbie's pretty cool as well.

I recently broke my glasses (can barely see without them), went to my original eye doc they told me…read moreit would take two weeks to get glasses. Obviously couldn't wait that long. So I went here to the lens lab the lady was so helpful hooked me up with new frames for a super good deal. They have a great selection of higher end frames as well. I will definitely be returning and highly recommend this place

3 strikes and you're out. As someone who has worn glasses for 50 years I can say this is the worst…read moreeye experience ever. First visit Dr. Reeve tested my eyes for glasses 20 minutes after dilation and never checked the vision with both eyes. Of course glasses were wrong. 2nd eye exam Dr Carter says i' M the one who usually does eye exams. Get the glasses and they don't work. I call office as nd get a rude clerk who says you already had a glass check. After much explanation she makes me wait two weeks for a reexamination. Third exam different from the other two. Doctor does give me my money back but sends me out the door! No discussion of possible reason - do I have a serious medical condition or are they just incompetent. I would give a -10 for this place if I could

Saw Robert Carter, I have been having issues with my vision so made an appointment for an exam…read more Exam room and equipment were outdated. The assistant I saw asked me what my issues were, when I explained them she argued with me about the definition of what a "halo effect around objects" was, by the end of the argument, it turns out I had a "halo effect around objects." Doctor comes in, does a quick exam and says everything looks great. I tell him everything is not great, I have a halo effect around objects so he asks me what I would like him to do. Why in the world am I paying for his medical expertise if I am telling HIM how to treat ME? After that fiasco, I call them because I did not get a copy of my prescription. I live 30 minutes away so I want them to email, fax, upload the prescription onto my vision coverage website.... they can't do any of that. The "prescription department" (which is a 12x15 room next to the receptionist) does not have access to email, the internet, a fax machine.... so they can mail it or I can come down and pick up a printout. I am surprised they have printing technology!!! Worst Optometrist ever.... I cannot believe people go to them for surgery, I would hate to see what they use for lasik surgery!!! I will never go back.