Highly satisfied…read more Super nice people - great experience and customer service. Fast and efficient - this place is a machine. One stop shop, has everything from exam to glasses to adjustments. Lots of options and love the individual care and support to find what fits best.

Great facility. Was able to get same day appt. Very thorough and professional. Highly recommend themread more

I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

I have been a patient of Dr Gilbert's for years and have always had a good experience with my…read moreappointments. But after my last appt in Dec 2025. I was supposed to be scheduled for a surgery and was told someone would call me. Forgot about it because of the holidays but called in 04/26 and was told someone would call me right away. Called again in 05/26 and left message. Nobody called me back. Left message via website 2 weeks ago requesting a copy of my RX so I could get updated glasses since I wasn't getting a call back on getting surgery scheduled. And again nothing from CEC. Very poor customer service.

Quality of care Good WHEN you get care…read more Care is Hit or Miss. mainly Miss Wait times of 1 1/2 hours is normal. They have gotten bigger than their capacity to handle. Do not recommend

The office staff is very unfriendly. They don't return your calls…read more Had to call 5 times on different days until I told them I wouldn't be put on hold because they never come back on the phone.

Had to have an exam for the same prescription for contacts as before, but--no problem. I was…read morepleased with the exam and thus ordered and paid for the contacts. Two weeks passed and was called and sent a text saying my contacts were ready for pick-up. When I'd made the special trip to pick them up the receptionist (think her name is Crystal or something similar) checked but came back and said they weren't there--they had yet to arrive. I explained that they had called and texted me saying otherwise. She debated this with me even though I had proof on my phone. She also pushed back several times by asking if I'd actually ordered glasses--not contacts. I mean...seriously? She checked again, but still they weren't there. She told me in a flippant manner, to just give it a few more weeks and they'd call me. I asked to know what the issue was now so that it wouldn't cause further delay if there was something else needed to fulfill the order. Still, she insisted that I wait a few more weeks. After reasonable urging from me, she Finally, she proceeded to apply herself to problem solving instead of pushing back and looked the order up in the system. Apparently, the contacts for the Right Eye had arrived, but the Left Eye was delayed for some reason. She tells me this and then points to the Right Eye package literally sitting on the shelf directly in front of her display monitor, as if this were never in question. Though bizarre, I accepted that I'd have to wait a couple more weeks. Two weeks later, I receive a text and a call stating that my contacts were ready for pick-up. Upon arrival, she informs me that it was the Right Eye that had been pending arrival--not the Left Eye. She also adds that I need to pay an additional $65 for a contacts exam, and she claimed that she had called to tell me that specifically, ahead of time. However, she had not called. When I inquired about why I was paying for two exams--especially when I was getting the same prescription as before, she went on the explain (as if I am some idiot) that glasses are farther from my eyes than contacts. I wasn't happy about it, but I paid the additional $65 but stated that I felt like I was just being nickeled-and-dimed to death. In the most generic and indifferent manner she asked if I had any more questions. I told her "No, but I won't be coming back anymore because I feel like this is simply another method to get money from me." She actually responded by literally saying, "Oh--that's no problem at all." I said, "Wow, you aren't even the least bit concerned about losing a customer?" Again, she stated--no--it's no problem at all, and asked asked if there was anything else? I said maybe a little empathy might be professional on her part. And she simply repeated the same question twice more. As I left, I thanked her for stealing from me, and she replied by saying, "Oh...you're welcome." Although I was clearly aggravated and dissatisfied, there was nothing demonstrative, loud or disrespectful about my demeanor during this conversation. This person was like talking to a sarcastic robot. Although it's a factor, $65 isn't really the point here, but I'll never go back. A basic, and reasonable expectation is that paying customers should be treated with respect, engagement, and clarity concerning additional charges. Afterall, this is a shop that I trust with caring for my vision. Pretty important. I need better from this organization in order to allow them even go near my eyes. But for fairness and clarity, my preceding exam by the optometrist was fine--no issues at all.

Time for new glasses since I haven't had an upgrade in over two years. I found Chico Vision Care on…read morethe "list" of locations that accepted my insurance. They are located on the South East side of town by the car dealerships so, relatively easy to find which was good. When I arrived, I was greeted by a girl at the front desk, then led to a sales person. I had to wait about five minutes for the sales person to finish something she was working on and while I was waiting, I was looking around. Of course, I instantly gravitated to the most expensive frames in the store (how does that happen every single time?!) I found their overall selection to be decent although for the style that I prefer, they were pretty limited. I didn't end up getting the priciest frames, but I did find a pair that I really liked, grabbed them and waited for the sales person. Once she was available, she went over prices and details about the difference between the lenses (blue blocker, transitions, etc.) and I was told it would be approximately two weeks until my glasses were ready. The timeframe worked for me so I paid for my frames then left. Two weeks came and went and crickets. Nobody reached out to let me know that my glasses had arrived so I waited an extra couple of days and still... no follow up. I ended up calling to find out what was going on with my glasses and was told they had been sitting there, ready for pick up. Ohhhhkayyyy, well then how come nobody called me?? Not cute. If there's one thing that gets under my skin quickly, it's a lack of follow up. So my glasses have been sitting there supposedly for a week and not one single person took it upon themselves to call me and let me know?? That irritated me because I desperately needed them and was told when I purchased them, I would receive a phone call when they arrived. Lie. Again, not cute. I would've given them four stars, but because my glasses sat there for a week and I had to chase them down, I'm being generous giving them three stars. If you decide to get glasses here, make sure you follow up with them in the timeframe given unless you want your new glasses to be collecting dust on a shelf in the back. Just sayin.

My family has gone to Dr Spanfelner for many years. She is a great optometrist, listens to any…read moreconcerns and is always friendly. We will continue with her as long as she is practicing!

Dr. Spanfelner was great. Not super personable but very efficient with the eye exam. Answered all…read moremy questions and was very direct. I felt like my eyes were in good hands. The vision center inside the office, not so great. I ordered my lenses through them for the ease of not having to take my prescription anywhere else. First, I was told 5-7 business days for the lenses. I called on day 5 to check on them and they didn't have the measurements on file so the order hadn't been started (why didn't anyone call?). I gave them the measurements and got off the phone. I called back on day 14 to check on the status of my lenses and was informed that the order hadn't been started until yesterday (day 13) because they were waiting for a signature from the Doctor. Now, they estimate my prescription will be ready early next week (which is now about 20 days into this whole thing). I will be going back for my eye exam but I won't be ordering lenses from them again.

Dr Shaw is amazing! He diagnosed something that had been afflicting me for years that I couldnt get…read moreany other doctor to admit/diagnose. two surgeries later I am happy and healthier...without SO Many issues. I love that guy...

Dr. Shaw has retired. This is quite a loss to our community. I have never met anyone in medicine…read moreas courteous as Dr. Shaw. He was truly a professional.

I got a pair of sunglasses recently and accidentally sat on them. They were so bent and deformed, I…read morethought they were beyond saving for sure. I went into Stanton Optical this morning before work, and Gabby did amazing work on them. She had them looking perfect again in less than 5 minutes. Highly recommend this business!!

Tried to do business with this location but it's all non English speakers. The heavy set Indian man…read moretried to get smart with me on the phone, so I knew the service was going to suck. Use a real optometrist.

My husband and I have both been seen there. We find the level of care to be very good. The…read moreDoctors are up on all the newest treatments and Lissa in optometry is exceptional!

Michael Merry is an amazing optometrist. My son has been in…read moreglasses his whole life and all doctors said he could never get contacts. Well, they were wrong. He told my son he could get them and my 12 year old has never been so happy! Sammy, the technician is so patient and spent time helping my son learn how to put them in and take them out. I now have a very happy pre teen who finally said goodbye to bifocals and is happy as can be. Thank you North Valley Eye Care

I have been a patient of Dr. Myers for over 30 years, He is the best doctor, he follows up on what…read morehe talks to you about, and when he referrers you to a specialist you know that you are going get the help that you need. When I had any issues with my eyes, I would always check with him first before having any procedures done. Thank you, Dr Myers, for you all the years what you have taken such good care of my eyes and provided me with excellent care and service.

Dr Myers spends time with you. He actually reads my file EVERY time I see him. He doesn't rush…read morethrough the exam. He's thoroughly When. Needed surgery he recommended a surgeon who did a fabulous job. Over the years I've had 3 eye doctors and although all 3 were good, he is my favorite for the reasons cited here. He genuinely cares about his patients. The staff: friendly and knowledgeable. Eager to help.

I just finished my cataract surgeries on both eyes. Dr. Stabel was very professional, friendly and…read morevery competent. His staff were all friendly and the whole process from referral to final check up was very clear and orderly. It is amazing that after 73 years I can now go without glasses. I highly recommend Dr. Stabel and the Stabel eye clinic.

Dr. Stabel did cataract surgery on both eyes several years ago. My vision is drastically improved,…read moreI no longer need to wear glasses to drive and I get my reading glasses at the $ store. Excellent surgical care and Dr. Stabel is great at follow-up care. I have gotten my yearly exams there for about 20 years. Highly recommend.