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    Amy Spanfelner, OD

    4.5 (4 reviews)

    Services - Amy Spanfelner, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Chico Vision Care - Look for this sign!

    Chico Vision Care

    (37 reviews)

    $$

    Time for new glasses since I haven't had an upgrade in over two years. I found Chico Vision Care on…read morethe "list" of locations that accepted my insurance. They are located on the South East side of town by the car dealerships so, relatively easy to find which was good. When I arrived, I was greeted by a girl at the front desk, then led to a sales person. I had to wait about five minutes for the sales person to finish something she was working on and while I was waiting, I was looking around. Of course, I instantly gravitated to the most expensive frames in the store (how does that happen every single time?!) I found their overall selection to be decent although for the style that I prefer, they were pretty limited. I didn't end up getting the priciest frames, but I did find a pair that I really liked, grabbed them and waited for the sales person. Once she was available, she went over prices and details about the difference between the lenses (blue blocker, transitions, etc.) and I was told it would be approximately two weeks until my glasses were ready. The timeframe worked for me so I paid for my frames then left. Two weeks came and went and crickets. Nobody reached out to let me know that my glasses had arrived so I waited an extra couple of days and still... no follow up. I ended up calling to find out what was going on with my glasses and was told they had been sitting there, ready for pick up. Ohhhhkayyyy, well then how come nobody called me?? Not cute. If there's one thing that gets under my skin quickly, it's a lack of follow up. So my glasses have been sitting there supposedly for a week and not one single person took it upon themselves to call me and let me know?? That irritated me because I desperately needed them and was told when I purchased them, I would receive a phone call when they arrived. Lie. Again, not cute. I would've given them four stars, but because my glasses sat there for a week and I had to chase them down, I'm being generous giving them three stars. If you decide to get glasses here, make sure you follow up with them in the timeframe given unless you want your new glasses to be collecting dust on a shelf in the back. Just sayin.

    I went in about three weeks ago and got glasses. Some of the staff were nice but the actual…read moreoptometrist was short and kind of rude. I had my glasses shipped to my house and upon arrival my lens were almost popping out and my frame creaked just by me smiling. When I called the office, they told me that it's normal and that I could send them back but I'd have to pay the shipping there (they would pay for shipping back). I just don't feel like that I should have to pay for something that is not my fault. When I went to a local optometrist they told me they tempered my frame way too much. Overall, not the best staff and wouldn't fix stuff that was caused by them!

    Amy Spanfelner, OD - optometrists - Updated May 2026

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