I was surprised by the pricing! Great price on great pets. They have a great variety of cool pets…read moreyou won't find in your typical pet store. The animals are held often and are used to people. The place was clean and well-organized. I'd highly recommend for those looking for pets or any pet supplies!

The employees at this store are the best. They helped me with what I needed and were just fun to be…read morearound. I give them an A+++

This place is an absolute joke for fish supplies--like a bad comedy routine, but with less…read morepunchlines and more dead fish. Every time I walk in, I feel like I'm on an episode of "Survivor: Fish Edition," where I'm ignored by everyone and left to fend for myself. When I finally muster the courage to ask for help, I find just one worker in the entire store. Guess what? They're the cashier, too! Apparently, customer service here is a mythical creature, like a unicorn--everyone talks about it, but no one has seen it. I recently went in to snag some new saltwater fish, but after half an hour of waving my arms and making fish faces to get someone's attention, I was about ready to start a campfire and roast marshmallows while I waited. And don't get me started on the tanks. They looked like a scene from a horror movie--each one had at least one poor, lifeless fish floating around like it was on vacation and forgot to check out. If anywhere else in town sold saltwater fish, I'd swim over there in a heartbeat. Honestly, I dread walking in every time. If fish could roll their eyes, I'm pretty sure they would.

These animals are living in horrible conditions. Multiple adult ball pythons are being housed in…read morethe same small enclosure, and the tanks are very dirty. There was snake poop in several of them. It shouldn't be that hard to at least spot clean the tanks. The workers are also awkward and rude.

I recently went to Jays Jungle in Provo, I am all for supporting small businesses and wanted to…read morecheck them out. When I walked in and to the back where the animals were I was immediately disappointed. Very crowded, dark and dirty. What really got me is when I saw the chameleon enclosures. Multiple per enclosure, incorrect set up (the veiled chameleons were in a make shift enclosure out of an old lamp?), no water systems and they all looked sick. On top of that they had multiple enclosures that were on the floor all over the store containing reptiles. Please support ethical pet stores, i try to avoid chain stores because they are not so it was very disappointing to see this as well.

Super convenient when it comes to your pets and what you need to get them. They are always niceread more

We had the best experience today. We came in for dog food but had been considering getting a beta…read morefish and wanted to ask a few questions while we were there. An employee that went by "Smoot" (if I remember correctly) helped us out and was extremely knowledgeable about all fish and betas specifically. We were so excited after talking with her that we decided to just go ahead and purchase one today. She helped us pick out the tank, food, accessories and all the odds and ends we needed. She was so great and our beta seems so happy in her new home. Thank you so much Smoot. We really appreciated all the help!

I've only been there once so far but I'd say the selection of food and supplies is very wide which…read morewas nice. From what I can tell it seems the animals are well taken care of (though I'm no master in husbandry). The associates were very helpful, friendly, and patient with my many questions. They also have some really cool/silly decorations all around the store. From what I can tell it's a lovely small business and I am likely to shop there again.

Bought 5 cherry shrimp, one pregnant, $50+ they all died off in a day or so, (somehow my other…read moreshrimp are just fine in the same water) no guarantees on the fish I was told, better off going to petsmart or petco instead of paying double the price for dead fish

I'd give negative stars if I could. Extremely horrible service. I overheard the workers calling me…read morenames and making fun of my disability. I left before I bought anything.

Bought 8 baby chick's on 2/925 the next day 7 were dead. They get the chick's through the mail do…read morenot buy from them go to CAL Ranch thise chick's will survive.

Petco sold me a fish they injured trying to catch. We didn't know it was injured at the time. But…read morethey said if it died because it was acting weird that they have a 30 day warrant on the fish. I have vital care so I got a 20% off deal and used our 5 dollar monthly allowance that you get for being a vital care member. but the fish died within 5 mins and we had to turn around and drive back. So we started the exchange process which is supposed to be free. But the vital care messed up the exchange process which made it so the fish exchange was no longer free but 2 dollars extra. so we canceled the exchange and we will cancel our vital membership. Do not get the vital membership it messes with everything regarding fish issues. I will be shopping at petsmart because they honor their exchange policy.

If I could give them a zero i definitely would! The…read morerepresentative told me Petco: We have a couple of addresses for you one is 305 E University Parkway Ave Orem, Utah 84058 Me: That's your address idiot! Petco: We can refund you if you returned the product Me: You absolute brainless company I don't know who lives at that address They are clueless Products are cheap Don't waste your time or money there Go somewhere else!

Great experience! Our pup, paperwork, price, everything was as expected when we went to pick up our…read morenewest family member. He was socialized, healthy, sweet, and already crate trained. Benefits of adopting from the Puppy Store is he was being socialized everyday with people of all ages, socialized with other dogs, he was used to taking a bath (no anxiety), crate trained, and used to being around noises/a lot of activity. He is so calm on car rides and doesn't mind being buckled in for his own safety. He likes to stay close to us and always comes when called. We love our golden retriever; thank you!

My kids love to come here and see the adorable puppies for sale. You can come with no pressure or…read morecommitment and ask to play with a puppy of your choice. They sit you in a little pen and you get to hold a dog and it gets to play! Win win

I absolutely DO recommend Best Friends Animal Society Spay-Neuter…read more Clinic. They are a caring, resourceful clinic. I would give them 10 stars.

I love this place, there prices are great. The staff is wonderful and they have reasonable hours…read more My cat has gotten all her shots here and fixed here. I also bring her in to get her nails trimmed every two weeks. They do have small fees plus a clinic visiting fee of $5 which is nothing at all considering the fact there already fairly low. And they mainly continue running this establishment by donations given. So if you come here please donate. Anything helps.