Our first time here and we ordered it to go online. We were very pleased with our meals. I got the Classic Carol and my wife got a Nashville Hottie. Hers was very spicy! Mine was very good. Broccoli salad and Mac n cheese were our sides and we both enjoyed them very well. read more

I've ordered delivery from here but first time actually going to the business. It was very clean and staff friendly. I tried the new Maui chicken melt and it was delicious. The grape salad is always my favorite side to get, it never disappoints. read more

See all

Food was excellent. Service was not. "Manager" La-kee was rude to us from the moment we walked in. While my boyfriend was ordering, she cut him off to say they don't have mustard (which in fact, they do - in packets). She then asked the person ringing us up if he knew how to ring in the sandwich we were ordering. She then took over and rang it in herself. It came out wrong. And my meal came out with no silverware. So, I walk up and ask for silverware and La-kee then argues with me saying she put it on the plate and simply gives me two forks (I had gotten a soup). When we explain that the sandwich was also made wrong, she looks me dead in the face and just says "okay". Like it's an inconvenience that she rang in the sandwich wrong herself. No apology, no attempt to make it right, just attitude. She was rude the last time we came in as well and thought maybe it was just an off day but it seems it's a constant at this location with her. Not a great look for someone that's supposed to be a leader in the restaurant, nor for the brand. Will not be returning. read more

Food is just the best chicken salad. Period. So many flavors. If you live chicken salad and haven't visited one of these restaurants you need to have a pit stop. Maurice is very casual not a diner date kind of place it's one of my go tos for lunch break during the week. Price is great, you can have a very full meal for under $20. Orders always comes with pickles and crackers. Services is quick and friendly. read more

Chicken Salad Chick - Southern Near Me - Matthews, North Carolina

I thought I would try this for lunch for something different. I had the bacon cheddar melt on a croissant. It was fantastic. You choose the type of chicken salad you want. The only type I tried was the fruity kind. As far as sides, once I had the grape salad, which is good and the broccoli salad, which is fantastic and today I had pimento cheese, which was okay. You also can choose whatever bread you want. I always choose croissants. Loved it all. My husband doesn't like chicken salad, so he has the turkey club. He says it is great. Then he had potato soup which was full of melted cheese and tasted great. They offer a choice of three different soups according to the day of the week. He also had the broccoli salad, which is his favorite. read more

This is a small eatery in the Matthews shopping center. There is plenty of shared parking. It is one of many places to try as they have a variety of eating places in the area and several stores. It's a southern girlie theme set up. There are varieties of food you can get to go or sandwiches you can get. I my food was good. Staff were professional. I hope you enjoy. read more

See all

This review is overdue. I used Uber Eats and ordered lunch from this location on Friday, 03-10-23, but it served as dinner too on a long day. I ordered The Chick, which was a scoop of Jalapeño Holly with a side of grape salad, a small Olivia's Old South, a chocolate marshmallow crispy bar, and a slice of key lime pie. Everything was good. I hadn't had the grape salad in years, & it was as great as I'd remembered. I was using a coupon with Uber Eats & I really got a good bang for my buck with this order. While unpictured, I've since entered the restaurant for a takeout order. The staff was pleasant. Even with a short wait, they checked in with me. Looking forward to returning. read more

See all

Management was rude and disrespectful. This was the worst experience I have ever had at a Chicken Salad Chick.

We went at lunchtime and it was packed! It's hard to get photos because people were sitting at all the tables. They move the line along quickly. You walk up to the counter,place your order. You grab your drink and find a soy to sit and wait until your good is brought to you. They are pretty quick with getting the food out. We did the seasonal, Deck the Halls (I loved it, sad it's seasonal), and Cranberry Kelli with grape salad and broccoli salad as sides. They so offer sandwiches and salads as well. Everything was fresh and delicious. read more

See all

The food is as always excellent if it was what I ordered. Josue took my order. I ordered an egg salad on a croissant with the grape salad. I got chicken salad on croissant and grape salad. I would have called to complain if the chicken salad wasn't delicious. Josue seemed less than enthused to be there. The ambience is casual, the store clean and bright. read more

I have heard about this spot so many times and finally decided to try it for a small gathering I am hosting. Wow! First, ordering was super easy on-line and curbside was great. I got a call before the spot even opened to answer a question I posed in my on-line order. Super friendly staff. And... amazingly flavored chicken salad and I didn't have to shred chicken! Looking for a great lunch or addition to your holiday spread, check them out! read more

Chicken Salad Chick - Large container - Southern Near Me - Matthews, North Carolina

See all

Chicken salad done right. My wife had the original and I had the spicy chicken salad on a croissant. Perfection on a plate that's what we ate? All I'm saying is their chicken salad awesomely great? Try their grape salad as a side you won't be disappointed. Their Mac and cheese is good as well.the restaurant is pristine with plenty of seating. God bless all my fellow foodies Always read more

See all

Fast casual food that serves so many chicken salad options. Every one we tried has been delicious. Their soups are good too. Pasta salad has an odd flavor - basil maybe - that we don't care for. Their sugar cookies are a little sweet, but tasty. We plan to try all of the chicken salad options eventually, but the fruity ones at my favorite so far. read more

While out running errands in the area, and having loved my sandwich at another Chicken Salad Chick location, there was no way I was going anywhere else. We arrived during lunch hours and was happy to see the staff and restaurant was following Covid guidelines, masks required and tables were closed off, only allowing limited seating inside, but they have several tables, also social distanced, outside. I ordered the Jalapeño Chicken Salad with fruit and my friend ordered the Fruity, I think that is the name with the broccoli salad. Each dish comes with a pickle and a cookie, yeah! We loved both sandwiches and I can say I am not a huge Chicken Salad or Tuna Salad fan, but they make it so right. It is all about the Chicken and fillings and not mayo based, etc. Just the right amount. The staff was so accommodating, asking customers if they needed anything, cleaning tables to allow patrons to sit as soon as possible. If I am in the area around lunch this will be my go to stop. If you haven't tried them, definitely worth it! read more

We love Chicken Salad Chick! It is our go to when we want a lighter dinner option. My husband enjoys the Cranberry Kelli on wheatberry bread with lettuce and tomato added. I vary my order, but tonight chose a Fancy Nancy on a croissant. We love soup and theirs do not disappoint. Tonight we had the broccoli cheddar and the chicken and dumplings. Everything was delicious and I appreciated the excellent customer service of the young lady, Anya, who took my order and checked it for accuracy. CSC will continue to be one of our favorites! read more

See all

The food was passable. The small cup of loaded baked potato soup was too salty and tasted kind of like it might've come from Sysco food or US foods. Typical chain restaurant fare. The chicken salad was good, but the two items came to $17 (w/o tip). Compared to other chicken joints (eg. Chick-Fil-A) it just was too much to pay. Service was acceptable. Staff was friendly and seemed to be doing their best. I guess that's already something worth paying for. read more

Very good good and friendly service! Love the fun and fresh menu items you get to choose from! Really flavorful food!!!! Super clean inside and lots of seating available! Can't wait to come back soon and try something different! read more

Always love the variety of flavors and the broccoli salad. The plates even come with a tiny sugar cookie for dessert. I have never been to a chicken salad chick that has disappointed me. Great for lunch or dinner. Buy bulk to take home. Excellent staff and cleanliness. read more

Chicken Salad Chick - Southern Near Me - Matthews, North Carolina

Stopped in for dinner on a Tuesday. Our cashier was super friendly which was perfect because I had no idea what kind of chicken salad to order. They let me sample three of them. I ended up going with Olivias Old South, which was surprising to me because I was going for one of the fruity options. I ordered a seasonal greens salad to go with it. Everything was sooo yummy. It came with crackers and a lemon cookie for dessert. I downloaded the app and plan to be back. read more

See all

Great chicken salad and customer service! I will definitely be returning when I'm on that side of town!

Been eating chicken salad all my life; my own recipe has always been best - until I found CSC. I first had the Carol and realized I'd found the perfect chicken salad. I haven't tried any others because the Carol is the pinnacle of chicken salad goodness. But order the broccoli salad as a side, it is also perfect. The only thing I think is a fail is the cookie. I don't think it has much flavor; I always give those back. BTW, if you're thinking of making your own version of the Carol, you're going to be disappointed in the online copycat, it's not good and not even close to CSC Carol. Save your effort and just go get the real thing! read more

Omg so good. If you like chicken salad, this is your spot. I'm obsessed. It's a cute little place to dine in too

First time trying this place out, very nice and chill place to go get some yummy food. The people are nice and helpful as well. I got the chicken salad BLT with a side of soup, it was all delicious. Will definitely try again! read more

Chicken Salad Chick - Chicken salad BLT with cheese broccoli soup - Southern Near Me - Matthews, North Carolina

Overall pretty good place. The only complaint I have is they need to start toasting the bread on both sides. They do scam toast, only looks good on one side. Love the cookie that they give you on the side. read more

It's Chicken Salad with pizazz. Many different names, flavors and variations of chicken salad. We received a coupon in the mail otherwise, I don't know that I would go to a Chicken Salad restaurant (#MarketingWorked). I will say, I enjoyed it enough to go back if someone wanted to however, I would not initiate the trip - just not my cup of salad (I couldn't resist). I gave three stars because the food was decent, service was great and the place was clean and nicely decorated with local photos. I am surprised there aren't a few more options for vegetarians and/ or vegans just because there are so many looking for that now. read more

Chicken Salad Chick in Matthews...GET IT TOGETHER! Placed order...order was wrong. They realized mistake and redid the order, but the manager speaks before she thinks and came to my table saying they can only give me what I ordered. Ummm duh! Order comes to me again...something said check it. I do and lo and behold order still wrong. Nasty acting manager...you ordered It like this. NO I DIDNT. She checks the ticket with the cashier over her should and surely enough, the ticket matched what I ordered. The cashier did it right and I of course ordered my order right! (Make me ordering my order wrong make sense) Your staff in the back ain't reading tickets, dropping things thinking it's a joke, gossiping...just a playground for foolishness. Instead of talking to them, apologizing, offering to fix things...she in my face. She even got smart when I asked for my full refund saying 'do you want me to refund you for the Mac n cheese you ate too?' When I tell you I've NEVER seen a manager talk to a customer this way. I hadn't eaten the mac n cheese and her cashier had just brought me a lid for the container, but it was more important for her to have a smart mouth than to actually manage. Not today. I recommend staying away. read more

I was invited to their soft opening. It's very bright and inviting. Everyone is so perky right now. They a large selection of different stylea of chicken salad. So I decided to try to be a little healthy and I got the salad with the salad that was made with eggs. They all have different names. It was good. But need a bit of S&P. I liked the tea as it wasn't overly sweet. The only bad was that they serve Coke and not Pepsi, which is much better. Will I return? Most definitely. So come and give a try. You won't be disappointed. read more

See all

Wife here: This is the best chicken salad! Many different varieties. Cranberry Kelly is awesome. Also the Olivia's old south is delicious. The broccoli side is very good. Great food. The packaged cookie is disgusting & terrible. They used to have baked cookies. But their staff is always polite & kind & go out of their way to help you. read more

Great chicken salad! Nice staff. We go there sometimes just to buy the chicken salad in the container

I had the most refreshing, delectable lunch today by Chicken Salad Chick! It was a special Birthday treat that I received by signing up for their app. I chose the classic chicken salad scoop and a side of the grape salad. It was served with a slice of fresh pickle and a sugar frosted cookie. The perfect portion size for a lunch. Their chicken salad is so delicious and I love their grape salad! Thank you so much I really needed this little pick me up after a stressful couple of months. read more

Oh my gosh, this place is great! Love the variations of chicken salad available. So far everything I've had has been good quality ingredients. And so far every location I've been to has been very clean and friendly. Will continue to enjoy my chicken salad fix at this business and would definitely recommend! read more

This is seriously an OBSESSION of mine, I have to order here at least twice a week!! I always get the Cranberry Kelli with the broccoli salad and it never disappoints. The portion they give you is perfect and always leaves me feeling full without feeling bloated. So. Delicious!! I ordered earlier today and I'm already craving more!! read more

The night manager went above and beyond. I ordered through door dash and they forgot my soup. I'm sick and was looking forward to it. She even offered to deliver to my house. I had to decline because I know she has a business to run. But all I can say is wow. I love this place and they never disappoint. Thank you so much for your thoughtfulness!! read more

Complicated ordering... 1st time, I asked for Lemon Basil for my wife, they asked about a side, while looking at the options she mentioned that I can have an additional scoop of salad at the side... perfect. Then I ordered the the original salad for myself. I asked if there was any side, and she mentioned no the she entered it together somehow cuz it's easier. I got home to 3 scoops of salad and crackers. My wife and I split it... I was starving afterwards. read more

I had such a great experience the first time I went to lunch here. The staff let us sample all the soups and it was hard to decide which one to order. They were all delicious. The chicken salad was so good, just the way I like it. Not too much mayo and chopped finely. I went there two more times that week! read more

My all time favorite lunch stop! I get the barbq sandwich and my husband gets something new each time! Lemonade is delicious and food comes out quickly! Never been disappointed here. 10/10 & life time customer read more

Food is great here, but they have the absolute slowest employees we've ever encountered. Took forever too get my food that they didn't even have to cook. read more

I am obsessed! This is going to be my new go to! I love the sassy Scotty and I just tried the grape salad today and it's unreal. Love that they put this in the heart of Matthews township! I'll be back for sure :). The only improvement would be that the cashiers should be a little more friendly and excited to serve, otherwise great experience! read more

I love this location. The food is yummy and the staff is always so nice and attentive.

I've loved chicken salad chick ever since I came across it a few months ago from working across the street from the one on Pineville-Matthews road. The one in Matthews so far has been amazing! I usually get egg salad or Olivia's old south and occasionally fancy Nancy. All three are fantastic. The small cookies that come in the quick chick are so yummy! On another note, I love the layout of this one. The cashiers are friendly. The food is amazing. Annette is one of the sweetest ladies you'll meet! Such a warm, friendly place! read more