Chicken Express is founded on Christian values. The employees are nice. Sometimes they give an extra strip or two with your meal. Food Review: Chicken Strips - golden fried, taste good but better with the hot serendipity seasoning Gizzards - very tender and chewy. taste really good Mashed Potatoes - average Gravy - yuck, too thick Sweet Tea - just the right amount of sugar. So delicious. order a gallon, at $5 per gallon, it is worth it read more

I waited 5 min at the speaker I waited another 20 min before I can get to the window my lunch bout be over so now I gotta leave my food because of what people bs it no way I spent my lunch break in line just for me not get my food p.s my job literally down the street i thought this was fast food not slow food honestly no stars read more

took 10 min for a 4 pc chicken tenders very cold and little nuggets. mac n cheese wasn't even filled up all the way it was half way , and very disrespectful employees . read more

Chicken Express - Fast Food Near Me - Forney, Texas

Do you like waiting over 30 min for cold soggy fried chicken? Then this is your place! Y'all better step it up with Golden Chick and a new Popeyes in town! read more

Had a hankerin' for some gizzards, gravy, and hot sauce. Went to the Forney location on Pinson Rd (they don't have near the number of locations as Golden Chick but the Chick doesn't sell gizzards on their menu !!) and got their standard 9-piece meal with a roll and drink. They fry their gizzards fresh to order so the wait was a good 8 to 10 minutes so I did NOT utilize the drive-up window. These gizzards were pure heaven !! FANTASTIC !! I'll be back. read more

Chicken Express - 9-piece gizzards, gravy, and roll. - Fast Food Near Me - Forney, Texas

Very slow service. Food taste gross and stale. The gravy is water. Food is very expensive for low quality. Save your money and time and go somewhere else. read more

The food sucked as well as the service. I will not be back. The food was cold and I was told it was made fresh.

Gross, chicken is very cold. I keep trying this location bc I usually like chicken express but the chicken is ALWAYS cold and tastes really gross. Do not eat here read more

Ordered family pack 8 piece mixed chicken with fries and rolls, and 4 piece tender. All I received was chicken. No fries, no rolls, just chicken. Chicken wasn't that good. It wasn't hot, it was hard and chewy. It's sad a place dedicated to serving chicken can't provide a good product. You literally have one food to make! Taking you off my list. read more

Chicken was over cooked and extremely hard. So disappointed. I have never had a bad experience with this franchise until I tried this location. read more

Melinda b. I have an idea of what the b stands for. Every time we've been there we've had The Misfortune of this B word being behind the counter and treating everyone like crap. So disrespectful and rude. I feel so sorry for anyone that works at this location. read more

Food is subpar. Recently saw a manager chewing out a drive-thru employee in front of guests. Just a bad business.

I went to this place because my daughter wanted some chicken tenders. The chicken express in Grapevine has always been good. The one in Forney was bad once before when I tried it but, I figured I would try again. Never again will I go there. I never got to order. The young lady said, " hold please". I waited 3 mins and no one came back. I spoke, "hello hello". After 6 minutes of waiting I pulled around. One car at the window, I looked inside, 2 workers on their phone not sure of the others... I wish these kids took their jobs as serious as they took makeup, hair weave, fake long thick eyelashes, and saggy pants.. nevertheless, I went down the street to a chicken place that was 5 cars deep. I still ordered my food, got it and was at home in less time than I sat in line at CE... read more

What a ripoff! We ordered 2 four piece tender meals for $9.79 each. The chicken was small and over cooked, they only filled the gravy halfway, the roll tasted like day old bread that sat out and the tea was so watered down that if you took a drink with your eyes closed, you would have thought it was ice water. The only thing good was the okra. I won't be back! read more

Efficient, super clean spot! Dining room spotless each time I've visited. Bathroom well maintained. Staff cleans dining tables immediately. Food hot and freshly cooked. Offered to substitute two side for drink. Very service oriented. Two thumbs up and 5 stars! read more

Worst chicken express meal I've ever had. Everything was cold. The biscuit was hard and stale. Okra rock hard outside mushy inside. Chicken was so dried out it was chewy. I don't even want to know how long this stuff has been sitting out. We threw almost our entire meal out and got more at canton down the road! Never ever again. read more

Every time I come to the Forney (vs other) location I have to ask myself why I keep thinking "this experience has to be better than the last". It's a fried chicken place that hides the napkins behind the counter for God's sake. Finger licking hide the napkins! After 20 minutes (5:50-6:10) of being patient I finally had to go up ask the status. Afterwards they started putting it on a plate for me. Fish was good. The green beans were good. The hush puppies were rocks. This visit killed any desire to return. I could make a laundry list of past issues but 2 stars pretty well rated my experiences. read more

Chicken Express - Fast Food Near Me - Forney, Texas

Where do I begin...I have never had a good experience at this Forney location. Tonight was the last straw. My wife called in an order and I was there in about 10 minutes to pick it up. I waited in the drive thru for close to 15 minutes before I just decided to go inside because surely my food was long ready by now. So I go inside and I see 5 people waiting and looking very upset. I get to the cash register and as usual the girl checking me out had awful customer service. I tell her i called in an order and she checks me out and then walks away....there was a woman who was getting impatient and asked if her order was ready...it wasn't. I tell her I called mine in and ask for an eta...she says there are no chicken tenders ready. (Chicken tenders should take 6-8 minutes to cook) and it has been 30 minutes since the order was made at this point. Meanwhile, the impatient woman gets her food and the order was grossly wrong and she waits longer to get it. Eventually the other people get their food but didn't ever check theirs...mistake on their part. Eventually after about 45 minutes the rude cashier hands me a bag and the order has regular sized sides.I had paid for family size. After I talked to the manager he goes and gets me family sides (a woman walks in while this is happening and complains how bad the food was and he asks her to wait behind me until he was done with me) and i head out with a bad feeling. I got into my car and put a jalapeno popper in my mouth...it was not a jalapeno popper at all and i get the weirdest taste of corn mush and what i can only desribe as some kind of cleanser taste. I spit it out and my tongue feels numb for a minute. Also discovered one of my extra gravys I ordered was actually a side of mashed potatos. Try a bite of a roll and it was hard as a rock! I thought at least if I waited this long that the food would be fresh and they would get it right! I immediately walked back in and got a refund. There is a major problem with this Forney Chicken Express!!! Just find some new employees and teach them some basic customer service and hustle and how to cook an order! I don't even write reviews for food but this place was just ESPECIALLY BAD. I will never come back here ever again. read more

Wanted to order all dark meat 8 pieces and they tried to tell me $3 extra .. meals and prices are already expensive and now you adding an additional charge for nonsense. No thanks. Went across the street to spend my money somewhere else. You not going to get me today. Pls the person over the intercom was not pleasant at all. Anyways I guess it comes with the job, being unhappy.. I will pray for you and pray that you guys stop trying to take advantage of customers charging extra for simply requesting only legs and thighs! read more

Just had the displeasure of going to chicken express tonight. Honestly? I like chicken express. It's good comfort food to me and my kid likes it too. It's close and somewhat quick. Tonight, I had the awful experience of dealing with Jamil. I place my order and after each item I am greeted with a gruff "that it?!". After I placed my 4 or 5 item order, I ask if I ordered a sweet tea. "That it?!" Yeah dude, that it. I pulled up He greets me at the window. Opens the window with 2 drinks in his hand and says "26". Dollar amount is right but we just dropped the change. Apparently too busy or I somehow pissed this kid off by making the mistake that I wanted chicken express. Couple of minutes pass and he shoves the bag at me. 3 boxes and I was expecting 4. I drive up to a space and check and yes....Mr. That It screwed up the order. I pull back around and ask for my missing item. I also showed him the family sides I bought which were half full (see below for before and after consolidation pics). He looked at me with kind of a blank face and said "yep, those family". Another employee brought over my corn nuggets because jamil could not be bothered by such a thing as customers. I verified his name and will be in touch with the manager tomorrow. The place isn't cheap to eat at if you are buying family and honestly I have had good experiences there for the most part. I can guarantee you I'm not going back for a bit and will explore Williams chicken and maybe others - maybe I just don't eat chicken and my money goes to the other 2 fast food places a stones throw away!!! Finally, I WAS the mayor on swarm here before tonight so this by far not my first time here. I have zero problems letting that crown go because I just choose not to deal with employees like Jamil. read more

Chicken Express - Before consolidation of my "family sides". (Okra is great - no complaints there) - Fast Food Near Me - Forney, Texas

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The staff is so friendly and the food is always fresh! Their prices are really fair and they run great specials! Definitely a restaurant that you will become a craving! read more

Literally the 4th time I've come home and our order is wrong. You have like 6 things on the menu. Teach your employees how to read a damn ticket. Tonight I was talked into getting a family meal because it would be "cheaper" and came all the way home with 3 kids with ZERO family sides. When I called they asked if I wanted to come back for it. UM NO!!! I will never be a customer again. Fool me once... fool me FOUR TIMES.. Shame on me. read more

We had a HORRIBLE EXPERIENCE. First off there was a girl walking around with her hair all the way to her butt and was just whipping it around the restraunt in the kitchen (that's really sanitary). Then they completely messed up both our meals and our mashed potatoes had the consistency of water. It was disgusting and I will not be coming back. read more

The location is conveniently located for those traveling that need to get in and out. We received fast and friendly service. Our food was cooked to perfection. With exception that our only complaint is the pickle chips are really thinly covered with batter and greasy. The interior decor was inviting and inspirational. read more

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I would have given 5 stars. However, we had an incident over the phone with Kim, evidently the manager. There was a big storm going. From our hotel the restaurant looked dark. My husband called, Kim answered the phone, "Hello." My husband asked is this Chicken Express? Her answer , "yuuup". Are you open? "Well why wouldn't I be". The other 3 wanted to go elsewhere, I being the stubborn person I am, said, "no we need to stick to our plan" The food was excellent as always. As we were eating we heard her yelling at the other employees. It was almost constant. This was my deciding factor on writing this review. read more

So where do I start, They have maggots in their COLESLAW. And every time I eat at this location in Forney my food is always cold. You can tell they let their food sit out. And I seen a rat run across the kitchen one day while I was ordering food. It's ridiculous I will never be coming back!!! read more

The chicken was nasty af The tea was so awful had a bad after taste It was just so bad like yuck read more

Came in after a long day of working with my co worker, asked about the deals going on and Linda one of the workers helped me save money and maximize the amount of food I could eat considering I hadn't ate all day! Great customer service and would recommend highly to others. Made me feel welcomed I love that especially when most fast food workers could care less, don't blame them but the once and a while nice workers really make my day, and Linda exceeded that expectation!!!! read more

I would like to start off by saying I rarely if ever take my time to bash a business. I'm sorry to anyone who comes here expecting the usually amazing food found at other chicken express locations. This review is based off my last three visits here and they were all not good. First the wait! It doesn't matter if you go inside or the drive through, you will be here at least 10 minutes or better. Waiting wouldn't be an issue If the chicken was fresh or they actually get your order right. Ask for no gravy? You will get gravy. Expect fresh crunch oakra? It will be old and soggy. Corn nuggets? Tastes as if they have been sitting under the lamp for the entire day. The chicken express in Seagoville is 5star and amazing every single time! The one on davis st in mesquite is at least a 4. This one is a single star and if I had not had the amazing food from other locations I would never come back. I just keep hoping that it will be a"good day" for them. And more times than not it's not good! Chicken E! Your letting me down! read more

First time I went there my chicken was bloody and undercooked. I wish I could post the pictures. Will never go again read more

Chicken Express - Fast Food Near Me - Forney, Texas

Just left there after waiting in a line that did not move for 10 minutes. This used to be a good place but service has fallen off recently. Employees seem unengaged and apathtic. Shame. It was a great stop on the way home. read more

We waited 10 minutes to get to order in line. And then we waited another 33 minutes to get our food. The cashier came to the window several times offering us someone else's order. And then finally he comes out with our food and says "Look man, if this ain't y'alls food then i don't know what happened to it." The least they could've done was offered free desert or an extra side on the house for the horrible time management and lack of organization. 43 (FORTY-THREE!!) minutes is way too long to have to wait for drive thru. read more

It 7:40 PM and how and why would you not have regular fried chicken available ?? All I wanted was 2 freaking thighs and was told there was a 20 min wait. THIS IS CHICKEN EXPRESS.. RIGHT???? Was told all they had was tenders. If I wanted tenders I would have gone to Raising Cane's down the road . Thankfully they had corn nuggets available. BTW no thank you Shelby for the lame explanation/excuse that 3 cars before me had ordered 16 piece meals each... my question is but why wouldn't you have thought to start dropping more chicken after the first , or even the second order. 20 minutes for some thighs is NOY by any means CHICKEN EXPRESS!!! Didn't even offer a consolation of a cookie or even a drink at least. Sorry excuse of.. very poor management . Oh my husband did order a corn on the cob... guess the ran out of wood skewers too. read more

I've gone to this CE for over 5 years and never had an experience like this, and I'm not normally one to complain. I ordered a 4pc spicy tender meal. Get to the window, pay... and wait LITERALLY 15 mins. It's fine, I figured they were out and making more. No. Cashier finally opens the window to ask me what I had.... and tells me she doesn't have spicy chicken, they can make it but it'll be 6 mins. Then offers me regular, so I say okay. Then the "manager" comes to the window to tell me she's out of regular chicken strips too and just offers me a refund!! That's it!!!! So I say sure, hand her my receipt and she SNATCHES it from me and slams the window shut. Refunds money to my card which will probably take 30 days (if she even refunded me) and in a smartass tone tells me to have a great day and slams the window, walks away. Are you kidding me?!?! Like why do you hate me because YOURE out of chicken?!?! This could've all been handled differently had someone told me 20 mins ago they were out of chicken!!!! All while 2 cars behind me were ran their food while I was waiting on mine. That "manager" is straight trash!!!! read more

I thought the reviews were off since Covid but there is no excuse with employees being rude and lying to the customer. Front cashier yelled at several customers. She said they were busy and were doing orders by number when in reality drive through took priority but when a inside customer complained he got his order before we got ours. Then several more behind us got their orders. My husband asked what number they were because we were skipped over to which he finally got our food. We understand busy but lying and being rude is not an option for us. We will not be back!! read more

We've gone a few times over the past couple of months. The chicken is always good, the service is reasonably fast (food comes out usually in five minutes or less), the employees are fine (not overly friendly, but not unfriendly), and the place is relatively clean. The fries, as one other reviewer previously mentioned, are often soggy and chewy. The gravy is plentiful, but a bit bland. The price is reasonable for the amount of food you get. We'd recommend the Forney Chicken Express if you're looking for a quick bite. read more

Terrible employees takes forever to get food and when you finally get it half the chicken is raw or off. Gave me food poisoning!

John Honeycutt, the manager at the forney location, is unable to properly handle customer service. When I noticed I recieved the incorrect order, I called (I was already home) and was told the only way he could do anything about it was if I drove 15 minutes back to his store. Crappy establishment spend your money somewhere else. read more

HELLO MANAGEMENT! There are too many single star reviews on your restaurant for you to continue to ignore there is a problem. This establishment is awful!!! My husband and I just went through the drive thru (Dec. 17, 2016 @ 3:40 PM) and was there for about 15 mins at the window. The kids that work there put my husband's roll and stale cold fries in the box and then went about their business talking to one another. After about 3 mins (I kept time) they put his poppers in the fryer. They then put the chicken in the box and pulled the poppers to cool for 5 mins before the girl that had the drive thru headset on decided to attempt to add them to the box. They fell on the counter by the chicken and she put them back in the paper with the tongs and proceeded to scratch her nose with tongs in hand and scratch her face. Did I mention that she was not wearing gloves!!! My husband was over it and when the boy handed him his food he took it but I leaned over to let him know that his co-worker friend needs to wash her nasty hands when hubby drove off. Where are the adults at this joint?? What type of training is provided? It only takes one wrong move in food service to get someone sick! Unsupervised and under supervised kids will run your establishment into the ground. Employee Number 56 is on my receipt. My husband drove off before I could get names. Sanitation rules and procedures training needed Customer service training needed When food is old or cold it should be discarded Management should always be visible and available read more

Too many kids working and not doing the job right or letting folks know where the order is..not going back even though I love the food calling corporate about terrible experience read more

Chicken Express - I ordered my food at 105 Sunday, and 5 other parties were served food before me. - Fast Food Near Me - Forney, Texas