Awesome service and staff. There is a woman who walks around just refilling drinks and taking your trash. She's a gem. I look forward to seeing her when I go inside to watch and I'm always bummed if she's not there. They've never gotten my order wrong. Food is always hot. My only complaint is the price of Mac n cheese. Lol read more

Slowest chick fil a I have ever been to even after ordering ahead on the mobile thru. I even ended up with the wrong order somehow. Yikes!

My shakes the last 5 shakes that were made were poorly made. No soda and barely any ice cream

This Chick Fil A in Forney ROCKS!! They delivered our Aledo High School team meals to the Mesquite Softball Complex during the Forney tournament on Thur and Fri. The driver came exactly when we asked and all the food was individually bagged with names. What a great manager to have this done for us. We only had a one game break so this really helped. The Aledo Ladycats love their Chick Fil a!!! read more

Still the best Chick-fil-A I have ever been to. Most Chick-fil-A places are better than any other fast food places but this Chick-fil-A is the best. It is located in Forney Texas in the same big shopping center complex with Walmart, Lowe's, and many other shops and fast food places at the Mustang crossing shopping center at the 548 exit off US Hwy 80 in Forney. This Chick-fil-A seems like it must be run by a former military person. The staff has training and discipline that can only be described as military level motivation and discipline. The service and food are the absolute best and the staff is amazing. We stop here quite often. It's just a really nice place to eat. read more

first time having a biscuit that i actually liked. the cashier serenity help inform me on the menu and chick-fil-a app. really enjoyed my quick breakfast. read more

Great food and great service! Love the grilled bbq chicken sandwich, the cool wrap and salads.

I specifically asked for strawberries on my grilled market salad. I am severely allergic and there are strawberries on my salad. This happens often. It is disappointing because it ruins dinner. read more

Food....A+ Service....A+ As always Chick-fil-a knocks it out the park on food quality/taste and on service. They are always pleasant and respectful. read more

CFA is a great place for in the go or sit in! The staff is always so kind and helpful. The food is always great! I love the new banana pudding milkshake! read more

This location in Forney is the best location I have seen across the metroplex because of their efficiency. If you see a long line at the drive through. Have no fear! The Chick-fil-A team here will get you out in time to eat your meal hot. I truly appreciate the security the Chick-fil-A Team have provided by ensuring ALL employees have on a mask. This includes employees who are graciously assisting and taking orders in drive through. There is no one handling money and debit cards then touching your food or drink. The person taking payments only interacts with the money. Thank you Chick-fil-A Team! I wish I could afford to eat here everyday. Please tell your team to keep up the great work. We appreciate the great service, hot fresh meals, and the friendly smiles I know lie underneath those face masks. read more

Took the granddaughters for dinner and some playtime. The staff is wonderful and very helpful. Stacy made sure our visit was memorable for the girls and is a blessing to our Forney community. Food was good and the order was correct again, food hot. read more

Slow service lines are not manageable hanging outside the main streets, sign showed closes at 10pm inside doors were locked by 9pm for dine in, slowest service ever read more

My family LOVES Chick-fil-A. I can count on one hand how many times they got my order wrong and they always fixed it. You can see that we go a lot because we have signature member status until 2023. read more

Chick-fil-A - Chick-fil-A Signature member status until 2023 - Fast Food Near Me - Forney, Texas

Nice people. Slowest lines. Don't order frozen items. Will be significantly melted by time you receive it. If you order via chick fil a mobile app you MUST pick up by entering the drive thru Lane. There is not a dedicated mobile order pick up lane. Everyone is smiling and good--- simply not an efficient get you through system. Order was wrong- when I parked car to side and walked to closest attendant to ask how to fix I was told I need to go inside. If inside is an option, why can't mobile pick up inside vs the wrap the building in double line line? read more

Good food, great service . Wish they weren't so expensive. Always very clean inside and even the parking lot.

Most confusing line ever, idiots everywhere with ipads and masks arguing about who pulls up next. No receipts?? Really?? How do i know my orders correct?? Ill won't and see it the confusion and wait 10 more minutes in line if its wrong ‍ read more

Always very polite. I would send my daughter there to work! Food is accurate and service is great!

I never thought I'd have to give Chik-fil-a bad review, but here it is. On 12/02/20 around 1:23 pm I inserted my card to pay for my food, it totaled $11.19, however, when I got to the window I was told the payment didn't go through, so I gave my card to the employee with no problem. Turns out I was charged $11.19 first and $15.96 at the window. I was under the impression I would be charged $11.19. I later saw my bank statement and called Chik-fil-a, the representative stated there was only a charge for $15.96, I told her I was charged $11.19 in the line and was charged $15.96 at the window after being told my card didn't go through initially. Apparently, the real price was $15.96 due to the extra chicken on the salad, which was fine. I just wanted the additional $11.19 that I was charged to be refunded. Long story short, they wouldn't do it and I was hung up on after I told them I'd write a review. I had to dispute the charge with my bank and was refunded $11.19. Sticker below proves I was originally charged $11.19 and receipt shows I was also charged $15.96. Other picture shows I was charged twice with the amounts above though Chik-fil-a stated they only charged me $15.96. Transaction numbers are the same on sticker and receipt. read more

Chick-fil-A - ows a receipt for a new message - Fast Food Near Me - Forney, Texas

I have never liked Chik-fil-a until recently. After Covid my taste buds changed a lot. This was my first time eating it and I liked it way too much. The kids are all so friendly. The food was cooked well and didn't taste like old grease like some places. read more

I've never had a bad experience at Chick-fil-A and this place is no exception. It is so nice to never have to worry if they have your order right because they always do. I don't know how Chick-fil-A always manages to find the nicest employees but they somehow always do! So many fast food places in Forney the workers have an attitude so its very refreshing to know we can always count of this place. It is always consistent and reliable. read more

This is consistently the best chick fil a there is. Always so fresh and tastes amazing. And I'm PICKY when it comes to fast food.

OMG, no way I'm getting in that two ring drive thru circus even if their food was great and its not all that. Not only that but often they have the one usable exit from the Wal Mart parking lot blocked. They just remodeled the place and did nada to correct their traffic congestion issues. That is worst customer service of all when you are negatively effecting your neighboring business and potential customers and do nothing to remedy it. They need to move to a larger lot. Meanwhile everybody has a chicken sammy these days (it's a pretty low bar imho) and they are all about the same so why not go where the drive thru is better? read more

Chick-fil-a is my favorite and this one did not disappoint. Super friendly, helpful staff and Chick-fil-a's signature yummy goodness. Spicy chicken sandwich, waffle fries with polynesian sauce and fresh lemonade. I have never been in a CFA that was poorly maintained. I wish there was one near my state. read more

Chick-fil-A - Fast Food Near Me - Forney, Texas

Chick Fil A is always perfect! So much so that I refer to them as chick fil awesome. I absolutely love their spicy chicken sandwich, southwest grill chicken salad, kale salad, Mac & Cheese and 1/2 lemonade 1/2 sweet tea, breakfast biscuits and waffle fries and everything else on the menu! It's always their pleasure to treat you with respect and value! They are absolutely amazing!! read more

Best customer service with friendly faces. All chick fil a locations have good customer service. But THIS location is fast and friendly!!! AAA RATING read more

Khail and Alyssa give out the best customer service known to man kinda. Been coming for years and they have always made sure to cater to their customers read more

As long as you go to the Forney location. The Terrell location by Buccees is independently owned by a different Chick-fila partner. So TRUST WHEN I SAY DRIVE A TAD BIT OUT OF YOUR WAY TO VISIT THE FORNEY LOCATION. I was treated horribly and spoken to horribly by a young man identifying himself as a manager. That was not cute and I'll not go back there! Apparently the staff unanimously voted what all customers would like before opening the location. Like it or not Crossroads Terrell Chick fila is going to treat you the way that is most convenient for them. So Forney YES! Terrell NO! read more

Best employees! Great food, fast service, and super friendly! Not sure what else you could want. The salads are fantastic too!

I just came here with my family because we're here helping our papaw move. I got to meet the friendliest people here. Hannah, Shana, & Joni we're absolutely angels who deserve raises. These women make my papaw so happy & I'm so grateful these ladies are here to make us smile. Thank you to Hannah, Shana, & Joni for being YOU. You've made our day. It's nice to know even when we aren't in town, our papaw is taken care of wherever he goes. read more

As far as fast food restaurants go, it's hard to beat this place for quality. The service staff are all top notch. I always enjoy my food, and it's nice to see employees who seem happy doing their work. read more

At 7:50pm I came up to Chick-fil-A to get some nuggies and a tea and one of your workers was very rude to me and my fiancé she was pushy and mean was not giving the Chick-fil-A hospitality that they usually do. I'm giving 3 stars because the food is still delicious but very unhappy with the way I was treated not be a Karen. But the wait was also ridiculous. read more

Another chicken place. There's a lot of them out here. It's good here, especially the waffle fries.

I love chic-fil-a !!! The best customer service ever in fast food history!! But if I ask for cheese & pay extra for it, I'm just asking you to please give me what I ask for & what I'm spending my coins on! Thank you! read more

How can you go wrong. The cookies, if you haven't tried the cookies you need to figure out why you hate yourself and knock it off

Its been bothering me all day about what happened at lunch time. I always use the mobile app to order my food from Chickfila because its so easy and fast. Today was my second day at this location which I thought that I would be coming to for the next month since I was in town for business. Apparently that want be happening due to me finding a dead bug in my salad. I totally understand things happen but its also how the restaurant handles the situation. I did speak to someone at this location and he was very professional . I did go back to take the salad so they could see it for themselves. Upon arriving there was a young lady who would be one of the sale directors she was very rude and seemed to not care about what I experienced. Thats why I'm posting this review so others could be aware of this location. No one should be treated this way. read more

Chick-fil-A - Lets just say I got more than I wanted! I dont think bugs belong in a salad. Plus I've never had a bad experience at any chickfila! #Bug# - Fast Food Near Me - Forney, Texas

first let me make it clear, i am a fan of chik fil a. however this visit surprised me. my bun was crumbling. i have never had that to happen to me ever, period at no eatery. the staff was very nice and quick and professional. my order came out quickly and accurately. read more

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I called this chick fila today at 6:30p to see if they were open and I was told they would close at 7:30p. It took me 30 min to arrive because of the icy roads and once I got there to my disappointment they were closed. it was only 7p and I was told they would be open until 7:30p only 30 minutes before I arrived. I tried calling them again at 7p and no one answered the phone. Come one chick fil a, I really expected better. read more

Chick fil A is great anywhere. This location was nothing different, friendly staff, fast service, and delicious food. read more

Always great! During COVID-19 the staff has really stepped up the their service!! Thanks guys