The drive-thru setup at this Chick-fil-A is a mess. Since adding the online order pickup lane, the lines for the regular drive-thru have gotten much longer and now cause major congestion and safety issues along Clifford. It really needs a better traffic flow design. Food is fine but overpriced but at least the staff is friendly. read more

One of my go to Chick-fil-A locations as the drive thru is super speedy. Especially for the mobile orders, now that they have their own lane. Service is fast and friendly and my order is always right! read more

Only one drive through lane for non online customers. Don't go there unless you have plenty of time to wait in line. I'll never go back.

Great location in west ft worth. This is a very busy location but aren't all chik fil a? I usually get the soup with crackers and a drink and it's very filling. The soup is very hardy and warms the soul. This location offers inside and outside seating read more

Chick-fil-A - Chicken Noodle Soup - Fast Food Near Me - White Settlement, Texas

I was in the area visiting the Civil War Museum and wanted to eat here afterward. What a delight in eating at a CFA I've never been to before! As with all the other locations, I used the phone mobile app to place an order for dine-in. The employee who brought my meal was smiling and seemed happy to be on shift today. A true joy to experience! I had two plain CFA sandwiches, both with Pepper Jack cheese. Yum! Absolutely delicious! The restaurant seemed clean and well-maintained, including the parking lot as well. Even though I was quickly in and out for lunch, I had a great experience and will eat here again. read more

Chick-fil-A - ows a wooden box with flowers in it - Fast Food Near Me - White Settlement, Texas

Avoid the drive thru. Only single lane for the drive thru. Another lane for the Mobil app. Line can be all the way in the parking lot and no one in the Mobile lane. When a car does enter the Mobil lane they get to proceed to the pickup window ahead of the cars in the drive thru delaying ordering even more. It's a ridiculous wait. Last trip to this Chic-FIL-A read more

I drive thru this location a minimum of 2 times (sometimes more) a week. Everything has flowed wonderfully up to this point. Today.. new corporate idea.. "Drive Thru" lane and "Mobile Thru" lane. This is the first time I was sitting out in the parking lot area behind 12 cars while 2 cars total were in the Mobile Thru lane. TERRIBLE idea corporate! I love supporting good businesses with moral clarity but this is really goofy messing with an already smooth running model. If you need clarity, leave your corporate office and hop in your car and come see the "Drive Thru" for yourself. Rick Elder, Fort Worth read more

Chick-fil-A - Full Drive Thru lane vs empty Mobile Thru lane. - Fast Food Near Me - White Settlement, Texas

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Mia is an amazing worker in my opinion every time I go she always greets me with a warming attitude and a helpful personality. She is always showing a smile and the food recently has been amazing warm nuggets and crispy fries, CFA is definitely a favorite of mine. read more

The new drive through process is absolutely horrible. They took away one of the lanes to make it an app only lane. This has completely put this drive through at a standstill. I sure hope they wake up and see what kind of problem this is causing. I was the 3rd car in the now single order line to place an order and it took 28 minutes to get my order. read more

We have been here several times and have always had a great experience! This last time there was an employee who went above and beyond with not only me but 2 of my kids as well, his name is Nathan. He was so polite and treated even the smaller guests with respect, gratitude and made them laugh! Orders are always correct, the restaurant is always clean and the playground is always clean as well! read more

We were running errands and got hungry so we stopped at this Chick-Fil-A to grab some food. The food was great, and the minimal interaction we had with the employees were nice. We ordered a Spicy Chicken Sandwich, a Chick-fil-A Chicken Sandwich, and two Large Chick-fil-A Waffle Potato Fries. Everything was quite delicious, something you'd expect from Chick-Fil-A. As for the customer service, we didn't interact much with the employees because we did a mobile order. However, from the small interaction we did have with the employee who handed us our food, she was pretty nice and generous. Overall, I liked this Chick-Fil-A better than the last one I went to in Lake Worth. I also received a reward on my mobile app from this particular place, so A+! read more

Came to this Chick fil A location when they first opened and was overwhelmed and under pleased. Figured it's new, they're working out the kinks and I'll be back (bc it's Chick fil A) Went today, months after opening and again disappointed. Not sure why so many workers are outside. It doesn't help in anyway. It's a drive thru, workers assisting are more of a hinderance than help. BUT.. moving to today. Thought I'd do online ordering. Not sure the purpose. I ended up going inside for my order. Got down the road and realized it was missing part of my order. Very disappointed in this location. Won't recommend it and won't be back. read more

Slowest CF around! No one guiding the line so I got stuck behind someone ordering for 5 min and the second line was moving one car after another. I was the second customer but ended up being 7th read more

Constantly the nicest staff, food is always good, and they are helpful even when I mess up ordering. Our family loves coming here to play and have a nice dinner. Drive thru usually goes pretty fast too! read more

Used to be my favorite Chick-fil-A close by but the service has gone downhill recently. I have received incorrect orders, dealt with servers who didn't care and had longer wait times. A manager named "Maria" did nothing to rectify the problem but the server did wish me a "blessed day". I'm not sure they know what that means. read more

Just walked out without my order of spicy chicken sandwich and diet coke. I paid for my order but waited and waited. I had to leave or be late for work. I was there in plenty of time to get my order and make it to work. There were at least 3 employees placing orders and waiting for their own food. $8.49 wasted. read more

Raw chicken and undercooked hashbrowns what's the point of having good service if they don't have good cooks read more

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Normal Chick-fil-A experience. Extremely professional, friendly, and fast service. Not sure how Chick-fil-A manages to be so consistent not matter which State the store is located, it's pretty impressive. read more

no lemons to put in my tea/water for the second week in a row , every morning it's the same thing

This place is amazing. Everybody is well mannered and it's just get to the window and get our food to go love this place.

The employees are polite. I just have complaints about the food, they almost gave away my order to the car in front of me. Finally when I got my food it was not fresh and literally cold. read more

Skimming is evident drink two third full and the fries are real evident ,for a place that always says my pleasure it would please me to get the volume I ordered and paid for read more

Chick-fil-A - Sad fill job - Fast Food Near Me - White Settlement, Texas

SOS Corporate and Owner!!! What happened this is not Chick Filet...went around 1:30pm to eat lunch ..first off I want say WOW! When my husband and I arrived. You had 2 management and a employee outside yelling at group of young boys about something threatening to call the police they all had bags of food in their hands so not sure what they did but I found this upsetting. Proceeded to go inside and we were shocked of dirty lobby and restroom I understand busy and lunch and some dirty tables..But it was horrible like it was months worth of dirty..Went to bathroom and it was filthy no toilet paper in stall. I could not imagine this what a franchise owner would want his/her investment be represented. Especially Chick Filet..they have high expectations...and a quality above everyone else..Get rid of that management and find someone that cares before it's too late...! Think managment needs to have priorities clean the store and not harass children. P.S. We didn't eat there..left went down the street and it was much more cleaner and great service read more

Always the best! Great food and excellent service! Everyone needs to go through their customer service training lol!

The chicken is amazing and they get your food out fast. I always know I'm getting the same thing every time, and that makes me feel good. It's obvious everyone there works really hard to give a good experience and that's something I can respect. read more

I'm laughing at the so-called reviews others have given of this "Chick Filet". Yes this is a fairly new location and yes they did seem to have some hiccups in the early stages. What brand new establishment doesn't? That being said I eat here at least 3 times a month and it meets the expectations I have of any other Chick-fil-A I have been to. Don't read into everything that pixie-cut "can I speak to the manager" Karen has to say about this fine Christian establishment read more

This company is absolutely trash! They lie and I'm pretty sure the spit on my food and smiled about it. They are so stupid they can't get a simple order rt I have ordered from this store on the corner of Clifford and 820 3 times and all 3 times ( granted 2 of the times I spent over a 100 bucks on my order) they have messed up my order. When I went back into the store 2 of the times they was somewhat nice but still treated me like I was a crook. But this last time the manager came out and she was gonna fix the problem,she was very nice but out of nowhere the BITCH district manager came out and called me a liar straight to my face and told me she wasn't fixing nothing to just leave. I have never been so disrespected in my life. This company can kiss my ass. When you have so much business that you don't care about the customer I hope they go bankrupt. I will actually prey for it daily now. I even brought my sacks back in with the food they gave me in them and offered them to come search my car. But of course they wouldn't because then they would be proven a liar. Like I say they can kiss my ass. read more

I placed a catering order for this location on Saturday at 4:51 pm to be picked up Monday morning at 7 am. The order was for a large cookie and brownie platter for my son to take to school and celebrate his birthday with his class. I showed up to the restaurant at 7:05am for them to tell me they didn't have any chocolate chip cookies. I don't understand how you can be out of cookies at 7am, but I was mostly bothered that they did not even call to tell me before I drove over there to pick up my order. This is the second time I have had trouble at this location and will not use them again. Thankfully the Benbrook location came through and said they could have a tray ready for me in 15 min. Benbrook delivered on the service Chick-fil-A is known for! read more

I love Chick-fil-A very much. Easy drive through. Large Diet Coke is delicious thank you very much. I really loved the barbecue chicken sandwich you had. It was delicious read more

There was a misunderstanding on both parties when I ordered. They were very generous to make it right!! Thank you management especially the young lady who helped me out. Proper customer service. read more

Absolutely disgusting. Wife and I came here around 1:45 Saturday. While in the parking lot we noticed 3 managers chasing a group of 8 year old boys into the parking lot and out into the adjacent park.One of the women managers ran past me . Certainly didn't look like any Chic Fil a manager I ever saw (covered in tattoos!) Inside I have never seen a Chic fil a as filthy as this, every table dirty, trash all over the floors, part eaten sandwiches laying everywhere, sauces covering the condiment areas, unbelievable. Mr franchise owner, you should have your franchise revoked. I'm sure you invested a great deal of money here to allow this to happen. Unbelievable!!Wife and I both turned around and left. I would never eat in a place as filthy and disgusting as this. As we drove off the three managers were still outside screaming at children. I thought Chick fil a standards were better than this. Corporate rep needs to get out here quick. read more

Wonderful service, very kind employees. My food was made fast, and correct. I definitely will be back!

Waited in a line that was wrapped around the building and it only took 5-10 minutes to get through. Very friendly staff, and super fast drive through! read more