I'm honestly not sure why this Chick-fil-A has only 3 stars, so I'm here to help change that! This is by far the coolest Chick-fil-A in the area. The staff is incredibly friendly (I know that's true of most Chick-fil-A locations, but this one somehow stands out even more), and the restaurant is always clean. They have a free Kids Club with crafts, free kids' meals, and they regularly host fun family events that our kids look forward to. I also have to mention their oatmeal cookies--they're my favorite! And a special shout-out to Daniel Moore, who is always giving out free dessert cards to support local library programs and schools. It's clear this location cares about the community, and that deserves recognition. We'll definitely keep coming back! read more

Had to stop to get a quick bite and restroom break while traveling. - 10/10 would recommend! Everyone was pleasant and friendly with everyone that was in the restaurant not just me. Staff was buzzing about and engaging with everyone and that was really wonderful to see. read more

Chick-fil-A - Fast Food Near Me - Westfield, Indiana

This is the worst chicken sandwich I have had. The location does not serve the quality food Chick-fil-A is known for. I bought 3 sandwiches and nuggets for my granddaughter. All were actually soggy! Wet food is not what I ordered. Never again at this location on 32 West in Westfield. Poor quality control! read more

I have never been to a dirty Chick-fil-a, but this surpasses dirty to straight up gross. None of the tables are clean. The floors are disgustung. There's old milkshake spilled and garbage under my table that I had to clean myself. I don't know if they are short staffed, but I would pass this one by and try the next one. read more

Got a cold chicken club today...they they replaced it with another cold chicken club

I love Chick-fil-A, but this location consistently misses the mark. Orders are often missing the little details--sauce, cutlery, napkins--things that normally make Chick-fil-A feel a step above other fast food. The drive-through also moves slower than any other location I've been to, which isn't what you expect from a brand known for efficiency. When I think of Chick-fil-A, I think of quick service and attention to detail... unfortunately, this location stands out for the opposite reasons read more

Went to the drive thru and ordered a quick breakfast. Service was quick and efficient.

The chicken nuggets were piping hot and service was fast and accurate as always. The inside of the restaurant was clean and people were friendly. I was also very excited that my mobile order was ready in less than 5 minutes. Awesome! read more

Chick-fil-A - Chick-fil-A Nuggets - Fast Food Near Me - Westfield, Indiana

I don't see the reason for 1star reviews besides the guy about raw food? People complaint about the drive thru I think that's every chic fa le, but the ones saying Westfield standards are little confusing BUT....... My experience was great polite people at the register, the food was fresh an hot, the manager I seen was running food out to the dinning area and handling the online an door dash orders, it was what I assume was working to a "T" maybe I just got lucky but it was 5 pm there was a steady stream of people defintely worth a stop inside can't speak for the drive thru but I mean it is chic fa le an I do t think any of the stores drive thrus go as we hope when we pull up especially if you se 20 cars in the line.... read more

Had a sublime and wonderful time here, easy to see the massive appeal with the delightful and friendly staff, extremely fast delivery to my table even as I ordered after sitting down through the intuitive app, and redeemed a bit of points for a free breakfast biscuit which was tasty and paired well with their buffalo sauce, I typically avoid CFA due to their artificial and mostly over processed unhealthy ingredients as well as failures to compensate employees fairly and the nasty CEO practices of supporting mental abuse through unethical camps however for mainstream fast food chains offering no better options these days it is hard to find fault with the speed, menu, and pleasant atmosphere. read more

Quality on service and food. The place is very clean. Ambiance is ++. Friendly employees. Definitely, I will visit this restaurant again.

This is the only Chick-fil-A that I probably won't go back to. Since I lived in Westfield this was so convenient for me to go to in the morning or after work. Only downside is the hit or miss food. Burnt chicken deluxe sandwiches and the smallest chicken wraps I ever had from one. read more

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Winner winner chicken dinner! Chick-fil-A will always be to best place for a chicken sandwich. This one is ran mostly by young kids so you've got to accept their awkward social skills for service and an occasionally messed up order. Still, a great sandwich! read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Westfield, Indiana

I've been to this location a handful of times since it opened. I've always had a great experience. The food is always hot and fresh. The staff pleasant and generous with the 'my pleasure'. This particular trip I got the No.2. A spicy chicken sandwich. So good. I've been eating Chic-fil-a my entire life. I love it. I also love the LGBT community. I just wish Chic-fil-a would change their views, so I didn't feel so damn guilty eating here. They serve Coke products and have the best diet lemonade anywhere. read more

The Chick-fil-A in Westfield, Indiana is incredibly efficient! The food is always fresh and tastes delicious. I love the mobile app option - this makes mobile orders stress free and seems to keep the drive through running so smoothly. The location itself is in a convenient area right off of IN-32. The restaurant itself is clean and there is plenty of space to dine-in. 5 stars read more

The food is fine but some marketing major decided to add this "Express lane", assumedly for people who placed their orders at home and their orders should be ready when they get there. NOPE. I see people putting their orders in as they drive into the express lane, then zoom up and nose their way into the drive through line. Who does this? Entitled people. So what does this do? It jams the line up with people waiting for their food, and the drive through line backs up. I wouldn't let some express line person nose their way in front of me and they honked at me and flipped me off. As soon as I pulled up my food was waiting and the last FOUR express line people were ALL WAITING HOLDING UP THE LINE. And then there was the person at the kiosk, between the lines, what is their function? HAVE TWO LINES IF YOU ARE GOING TO DO THIS. read more

LET ME GET TO THE MENU! Can't order if I don't know what you have for sale! Sandwich was okay but fries were a little undone.

Trash! In town for a tournament, stopped to purchase a meal for my son, and was disappointed once I got back to the hotel. I ordered the nuggets, and there was no Chik fi la sauce! The person that took the order never asked, nor did the person preparing the order. I called back to rectify the issue, and was told (by not only a team member, but also a manager) "You can come back for sauce or there's nothing else we can do." Westfield, you have got to step it up. Wisconsin would NEVER leave a customer dissatisfied. Piss Poor management team. FYI, teams spend a lot of money in Westfield during the season, but know that you will not get anymore of my dollars from this day forward! read more

Food was good and hot. Friendly staff. Dealt with Rowan. Kid deserves a raise. Very friendly and polite.

Nuggets were cold and as well as Mac and cheese. Very dry. Service was even worse. When did chick- fil-A become rude?

This chick fil a was the slowest one we've ever been to, and we go to chick fil a frequently. This one took a long time to get our food even though the drive thru line had only one person ahead of us and there were few cars in the parking lot. This was not standard chick fil an operation, and we were disappointed. Also, the employee who brought the food to our car didn't say, My Pleasure like they always do at every other chick fil a. read more

We were some of the first customers at this location, which was exciting. We had family visiting from England that had heard of Chick-fil-a from across the pond (lol) and wanted to try it. They had a team greeting new customers at the door which was so sweet and the location was incredibly clean and new looking. We got nugs and fries with Chick-fil-a sauce (of course) and ate them there. It did take awhile to order the food, but their team was new and we're happy to help them get started. Food was great and the staff was smiley the whole time. read more

Food is always on fire. The kind and caring people are the best service in the industry. I almost always drive thru, and it's quick and smooth experience. read more

The first to review a Chick-fil-a?! It's a dream come true really. Chick-fil-a was my first job, so you can imagine my excitement when this one opened 5 minutes from my house. They are still training the staff so have some patience. But they were doing an excellent job learning to say "my pleasure" and giving extra sauce. The drive through at this location is legit. There is even an express lane for those who order via the app. If you come to Chick-fil-a often, download the free app to get rewards. It is a generous rewards system and I rarely pay for an entire meal because of it. If you are eating inside its best to park in the front by the pergolas. The drive through line may prevent some access to the overflow parking. This location does not have a play place. Sorry mom! But it is pretty quiet inside (for now) and the outdoor seating is a bonus that most Chick-fil-as do not have. Here is my official Chick-fil-a sauce ranking for bonus review material: 1) Chick-fil-a sauce 2) Polynesian 3) Ranch 4) Honey Roasted Barbecue 5) Buffalo 6) Siracha 7)Bbq 8) Honey Mustard (Disagree with this ranking? Leave your own ranking in a five star review) read more

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Unfortunately we won't be back anytime soon. The salads have shrunk to half their size. I used to eat there 4-5 X a week. The chicken was a couple nibbles with only 2 half strawberry pieces. read more

A warning to those on lunch breaks or on time constraints. There mobile app for express lane orders are a waste of time. You're pretty much just committing to eat there regardless of your arrival time. I made my order at 2:09 and paid on the app, yet the food is not made till you arrive, get in the express lane and scan the QR code to confirm so that they can start ur food. The regular line is backed up 6 cars deep same as the express and they funnel into one lane. Here's the crazy part. The QR code is at the end of the express lane where it funnels/merges with the regular lane. Yet the regular lane cars are taking orders at the very beginning. 4 cars that arrived after me on the regular got my food before me while I wait led in traffic for an order I made 20 min ago. They should take a page from star bucks. Because I will not be going back any time soon read more

The quality of the food is bad and it's very oily and the price for unhealthy food that is oily is horribly high and also the workers were acting weird read more

Two lanes in the drive thru but one lane is open only for mobile orders. The other lane is backed around the building and takes forever. This was a dumb idea and poor design that makes for longer lines and unnecessary waiting. read more

Not a pro military location. Made the mistake of stopping here and was told they don't support military and we should go to the Carmel location. That being said, the Carmel location is all around better and I will drive out of my way to avoid the Westfield location to go to the Carmel location. read more

Tried this for the 1st time. Extremely disappointed. The chicken was nearly raw. Strange, because I got the spicy chicken sandwich, the crust seems crispy but the first bite was like stringy raw chicken. Tried a couple more bites and couldn't really bite into it because it was hard. Didn't make sense. Reliant on only fries at this point, they were warm and not at all crispy. read more

This location has the worse biscuits ever! They are dry, hard, crumbled crunchy, & not buttered well. They're so dry you need a gallon of water to drink with every bite!!! read more

Customer service and order accuracy is greatly lacking. Highly recommended the other Westfield location.

Went through the drive thru the chicken tasted great, but they forgot an 8 piece nugget.