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Chick-fil-A

3.6 (67 reviews)
Open • 6:00 am - 10:00 pm
Updated 1 month ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids

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ows a chicken sandwich and pickles

Stopped by just before noon today to place a large order for take out. Traffic was backed up onto Franklin, 3 lines of drive thru service. People outside taking orders. Inside lobby was almost completely full. Employee working lobby area. The beautiful young lady (according to the receipt her name is Olivia) who took my order was kind, friendly and very knowledgeable & helpful. While I was waiting on the food, she came over to where I was standing to inform me they had platters for large orders and that you could call it in ahead of time. Food was quickly brought out to me. Took it to my destination. Order was correct & food was delicious. I was so VERY impressed with everything about the experience. KUDOS TO FRANKLIN AVE CHICK-FIL-A!!!!

My hubbys in line for our first Chic-Fil-A experience!
Suzanne S.

I'm so upset right now so please excuse my review if it's harsh. First of all, this is our very first time to a Chick-fil-A ever in our life. We are visiting family in Waco Texas. We stopped here to eat lunch on our way to San Antonio for the weekend. We ordered a grilled chicken club sandwich. I got a grilled chicken sandwich with nothing on it. When my husband went to tell them that they made a mistake the employee was very kind and nice but he came out with the same plain grilled chicken sandwich and told us that they wanted to charge us for the bacon and cheese. It was their mistake we asked for a grilled chicken club. So then the employee went back and told the manager that I was a little bit upset about it because it was not my mistake but theirs. He brought out a little bag with bacon and cheese so I could put it on my sandwich after it's already been sitting out a bit. They wouldn't take it back and make a new sandwich the correct way. So I sent it back and I asked for my money back. I'm very disappointed in this Chick-fil-A I had heard so many good things these restaurants. I'm not very happy and don't think I'll be back,(at least not to this location. Not a great way to treat visitors from out of town!

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6 years ago

This place has awesome service! Quick and easy I go to this Chick-fil-A a lot and they do a great job!

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8 years ago

Amazing food! Never have a problem with customer service! Food is Always really warm and fresh out the oven

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8 years ago

This Chik-fil-A runs four lanes for their drive thru during lunch times. Majorly impressive!

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8 years ago

Always a great choice...no matter the location! Even at the busiest times, they get the job done in a swift courteous fashion!

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6 years ago

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7 years ago

The employees are clean and neat. Means a lot to me. Fast service in every state and consistent in food quality.

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9 years ago

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11 years ago

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10 years ago

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9 years ago

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16 years ago

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6 years ago

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15 years ago

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8 years ago

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15 years ago

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12 years ago

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12 years ago

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7 years ago

Nope! The only good thing they had was the coleslaw, but they replaced that with KALE salad. YUK!

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12 years ago

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11 years ago

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10 years ago

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9 years ago

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9 years ago

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13 years ago

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13 years ago

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14 years ago

Love the food, but am very disappointed they stopped having the lemon pie. they've substituted Brownies which are nothing special.

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“Always an A+ meal, spoken from a Vegan that cheats with chick-fil-a :) The service is amazing.”

Mentioned in 16 reviews

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Jakes Burgers

4.1(104 reviews)
2.5 mi

One of the best burgers I've ever had, nice and juicy, the vibe was pretty good and everything was…read moreclean

My family and I had a very disappointing experience at Jake's Burgers in Waco, TX. We had spent the…read moreentire day at a football tournaments. Some parents who said they were acquaintances of the owners highly recommended we stop at Jake's for dinner. Because of that recommendation, our party of 8 chose to visit. When we walked in, no one was at the front to greet us or take our order. After a couple of minutes, an employee named Tommy came sashaying out from the back. He walked passed us with noticeable attitude, and said, "I'll get with you as soon as I can, but it's gonna be a minute just letting you know." His tone was rude and unprofessional. I responded very politely, "Well, good evening to you too," hoping to lighten the moment. My sister then told him he was being rude. As Tommy walked toward the counter area, he mumbled clearly enough for several of my family members to hear "Well, you can always go somewhere else." My sister, who is a high school coach, immediately said, "You know what, we'll do just that." As our family members walked out. I stayed behind to ask Tommy why he would say something like that. He denied it, even though my sister, my eight‑year‑old son, and my daughter all heard him. They repeated his words at the same time. I told him we came based on a recommendation from friends of the owners, and that this was ? extremely disappointing. I also at the time, was trying to reach out to those people, and then decided "Why should I. they recommended the food, not Tommy! Once we exited and stepped, we saw Tommy on the phone. I'm sure this was too obviously speak with someone in charge to cover his lie! Hopefully someone will all view the video footage of this evening. If you can't hear his words, you can certainly make out the eye movement in the sarcasm in his face that definitely lets you know what he mumbled because he's very theatrical, so I'm sure at least that shows. We never even got to taste Jake's Burgers because of the disrespectful way we were greeted. We went next door to Fuego's and had a much better experience. Tommy, your behavior was out of line, rude, and very disappointing. you had no rhyme reason or right to make that type of statement to my family. Perhaps customer service is not your field. Tommy, perhaps you need a less stressful atmosphere, especially when there are only 2 occupied tables are in the establishment. One already eating and the other awaiting their food.

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Jakes Burgers
Jakes Burgers
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Chick-fil-A - hotdogs - Updated November 2026

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