The salad came without dressing, when I called they said to send them the Uber..... R u serious???? Waffle fries were way too salty read more

Chick-fil-A - Cobb salad - Fast Food Near Me - Suwanee, Georgia

Service was fast and efficient The young lady at the service counter was beautiful with a warm welcoming smile. Ambiance was great this early in the morning The food could use a little less salt. My spicy breakfast sandwich which tasted bitter with the combination of spicy and too much salt. My coffee was great. read more

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Quickly ran to the drive-thru. Surprised, that the line was not long and no crowd. Fast service. Fries were cooked a bit long.

I asked for extra pickles and they definitely delivered! It's a clean location and the service was great. Ms. AJ came over multiple times to refill our drink and take our trash as well as another young lady. I will definitely be back. read more

Chick-fil-A - Fast Food Near Me - Suwanee, Georgia

This location continues to disappoint. I have to check the bag every time before I leave the drive thru to be sure my order is correct. I forgot to check it Friday morning 4/25. I ordered a fruit cup and was given a cup of yogurt with a few sliced strawberries on top. I complained on their X feed and their web page and not one response. Very sad. read more

I'm surprised I haven't reviewed this Chick FIL A yet as I come here weekly to pick up delicious chicken sandwiches, Mac and cheese, and chicken nuggets along with scrumptious Waffle fries, and a refreshing lemonade and ice cream in a cup for dessert. The service at this chick FIL a is good and their staff seems to work hard and efficient for the most part. There is a kids play area which my kids make (made) good use of and the parking is pretty easy. The ambiance of this chick FIL a is great and I'm happy they are doing well. I know it's a fast food restaurant but this chick FIL a does a solid job at being a reliable restaurant for good food. I rate this chick FIL a 4 solid Stars and am a fan. Thank you for your service and for delivering delicious food for our family! read more

Chick-fil-A more road lost a loyal customer! Yesterday around 1:30 I was in line about to order when I saw a man that didn't speak English trying to ask the workers for help with something, they were laughing in his face multiple times not understanding what he was saying and all they did make this man feel unhuman. it broke my heart and I had to help him myself. This was incredibly disrespectful and I never in life seen anything like it. I will never step foot back in this Chick-fil-A. For your morals to be a committed place and suppose to keep a workplace culture I am truly disgusted. read more

This CFA is super quick and the staff are always great. I came in with a large order and they got it done perfectly, no mistakes. Can never complain about a CFA especially this one read more

This WAS one of the BEST Chick-fil-A's in the Suwanee area. I've lived in this area for 8 years, and slowly I've watched the quality of food decline to the point that I will now drive to the Lawrenceville-Suwanee or John's Creek location for better quality food. My daughter received a salad with a hair in it, and I received one with wilting lettuce and fruit. I frequently visited this location, but after this last experience, I'm done now. read more

I hate to leave bad reviews however I'm extremely disappointed of this location is not the first or second but third time I go there to pick up the order o place online and I'm missing a full meal. I always order food for a family of 4 so is never less than $50. This last time I got a parfait instead of the fruit ... is it so complicated to read an order and get it right ? read more

Chick-fil-A - Receipt - Fast Food Near Me - Suwanee, Georgia

They crammed all the dirty sauce packets in my fries and after taking all them out, I literally had a quarter of the fries in a large box. Do better chick-fil-a! I feel that the night shift don't care. I would rather go during lunch when it's busy so I know it's done right somewhat read more

Chick-fil-A - Supposedly a large with dirty sauce packets crammed on top of the fries - Fast Food Near Me - Suwanee, Georgia

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This is my local chick-fil-a. They have been doing a wonderful job during this pandemic. The dining room is still closed but you can either go through the drive thru or you can do curbside ordering. They also are working with some of the food delivery companies and offering delivery. I have been using the curbside option. You simply go on your chick fil a app and put in a mobile order. Then when you get to the restaurant you let them know in which of the numbered parking places you are parked. Once your order is ready they bring it out to you in a box so you never have any contact. Quick and easy. And they are always friendly. read more

This one is my go to Chick-Fil-A because the customer service is the absolute best! I usually go through the drive through and because of the location, it's usually always packed. However, the line moves pretty fast and the employees are super sweet and always get my order correct. There have been times I would have to wait a bit longer but it's because they run out so quickly and are working on my order. Overall, I'm always willing to wait at their long lines because of their exceptional customer service. read more

About half the time I love this location. We go there often with friends. They just seem to be really bad at following directions sometimes. I can't have eggs or dairy because I'm still nursing my son (he's allergic to both), so I always ask for my hashbrown scramble burrito with no cheese and no eggs. Whenever I go through the drive through with a mobile order, this seems not to be an issue, but if I order in, they just can't get it. Well - today, unfortunately, the drive through failed me as well. I made me mobile order as usual, CONFIRMED the "no cheese/no egg, extra salsa" request with the woman at the ordering place..... and ended up with this. I'm home now, with a sick kid (not the baby), so I'm not going back out to get this fixed. Pretty annoyed. -_- Not sure how much clearer I can make the request. read more

Chick-fil-A - Okay, so there was no cheese... they got that part right. - Fast Food Near Me - Suwanee, Georgia

If I could give no stars I would. It is always something with this location. Today, we went through the drive thru ordering a spicy chicken biscuit and regular chicken biscuit. We get home and open up the food and find hair in the sandwich. This is unacceptable and just plain NASTY! We called and informed the restaurant and they asked did we want our food replaced or refunded. We stated we wanted a full refund. We get back to the restaurant and let the associate know the situation. She asked again did want to replace or refund the whole order and I state "refund the whole order". The associate gets another associate to come process the order and he tells us he can only replace the biscuit with the hair. I said no, because the person who fixed the spicy chicken biscuit fixed the regular biscuit and I don't want it. After stating again , I want a full refund - the associate (white guy) goes to refund me only a partial refund . Another customer had to step in and ask "why do black people have to fight so hard to get treated correctly and with respect ?" It took me saying I'll call corporate and report you guys to social media as well for the manager "blond dreads" to come give me the rest of my money back. We won't be attending anymore as well as the people we know. read more

Chick-fil-A - Hair on my spicy chicken biscuit sandwich Chick-fil-A- Chicken Biscuit Meal Chick-fil-A- Chicken Biscuit - Fast Food Near Me - Suwanee, Georgia

Had an amazing experience here today. All of the staff was nice and friendly, food was great. They were changing out the flowers on the table and asked if I wanted them, because they still had some life and looked good. The playground is designed for toddlers, which is hard to find. They even monitored the playground when an older kid came in and just made sure everyone was playing safe. I don't normally think of going in and sitting down/ using the play area at a Chickfila, but I will be back here again! read more

Who doesn't love CFA? This particular location is a standout for customer service, which is saying something when they're known for that in general. Sometimes it's very crowded, but the food and service is top notch, especially for a fast food restaurant. read more

This is why I love Chick-fil-A, it is so personal. I had a delivery today, and it was fast easy, and they included mints, a free treat, and a handwritten note! read more

Chick-fil-A - Gift - Fast Food Near Me - Suwanee, Georgia

Always missing something when i order, they have a simple job ready the order and complete it. They cant even do that

If this location is representative of the "new Chic-Fil-A" then I'm going back to Birger King. Not only has the quality become terrible, they're taking advantage of the inflation narrative to ripoff customers. The club sandwich was stone cold. When you order a LARGE fries, they charge you for large, but give you a SMALL in a LARGE container. Toe sandwiches + 2 small fries + zero drinks = $22 Chic-fil-A has run its course as a premium quick service shop. Downward they go. Bye bye CFA. read more

It's sucks that this is the closest Chick-fil-A to me. For as long as I've lived in the area, I've hardly ever been satisfied with this location, but the experience I had today served as my sign to just go somewhere else from now on. Me and my partner ordered 2 salads in the drive thru, both without chicken or cheese. We were told to pull forward while we waited. After a few minutes, we got the salads and pulled off. When we got home we noticed that several things were the matter. For 1) the salads had cheese in them! I thought no cheese was a simple request but it apparently was not. And 2) the corn and beans that were on the salad were frozen to point that straight up ice was in there. It looked gross. So we drove back to the location. I spoke to a really nice girl about my order and she put in a request for some new salads. We waited for about 10 minutes in the lobby and eventually got the salads. Of course, this time we had to check the contents. As I pulled one of the salads out of the bag, I touched ingredients that should have been INSIDE the container but were not (ie. lettuce and peppers). As for what was actually inside, FROZEN BEANS AND CORN. Ugh. It was a major disappointment. We went back inside to get our money back and will likely never return. If you want great service and semi-okay food, this is the place to go. Otherwise, you're better off going elsewhere. read more

Food and service was a great value. Would recommend. Food was the typical Chick fil A food

The chicken in the chicken minis was VERY dry as if it was left over night and then I bite into it and find this (see photo below) read more

Chick-fil-A - Inside chicken Chick-fil-A Chick-n-Minis - Fast Food Near Me - Suwanee, Georgia

Food is served quickly and the food is very tasty. Very good quick service and and lighting. Plenty of lighting. Plenty of seating free parking. read more

Drive-through is a mess, opted for curbside pick up, no spots available. When I finally picked up the meals for the family and got home I discovered that we were missing one sandwich. Had to go back and go through the drive-through to get the missing sandwich, then got stock waiting for the guy in-front of me to get his order while three cars passed me and my now recovered missing sandwich. So much for a nice Saturday afternoon lunch with the family. read more

Absolutely nothing to complain about! I've ordered from here a few times and my order has been perfect each of those times. This location has curbside pick up where staff with masks will bring you your order to your car. So easy! One thing to note - the parking lot is not structured in a great way. During narly every visit, I've seen cars come so close to hitting one another. read more

I have been to this location a couple of times but this time I had a bad experience. I don't think I'm going back to this location. Liam was very rude and he messed up my order. He also screwed up the people in front of me order too he had the nerve to have attitude when he was wrong. I heard him talking trash about me to the car behind me. If you are going to talk bad about customers little boy make sure they are not within earshot. The food was not worth the bad service. read more

I always feel kind of silly for posting fast food reviews on yelp. But I gotta give credit where it's due! This Chick-fil-A location is awesome! It's one of the best Chick-fil-A locations I've been to. Before the pandemic I noticed this Chick-fil-A gets packed on weekends or after a school function. Sometimes it's hard to find a seat. Not their fault though, I can see why it's so popular. Service is ALWAYS great. The employees here are so nice and friendly. Also, they are FAST. I never have to wait in the lobby or at the drive-thru for too long, even when there are a lot of cars ahead of me. They are very efficient. During the COVID-19 pandemic their curbside pick-up is likewise efficient and convenient. The restaurant is always clean. Food quality is always good and consistent, especially compared to other Chick-fil-A locations. Feeling really lucky that this location is my go-to and closest to home! read more

Double drive through and always extremely busy. Employees are usual top-notch CFA friendly. Service is speedy and orders are accurate. Food is standard delicious quality. They serve Coke Zero and are closed on Sunday. read more

Did you all change the vendor for the cookies? They seem different, not as soft and always cold and brittle. They were amazing until the last several months.... read more

Hello, good evening. I am looking for someone to be able to explain to me why half of my meal is missing. I ordered a grilled chicken wrap and the sauce (avacado lime ranch) is missing?! Keep in mind I only ordered the entree NOT the meal....hence less things to remember to complete the order. If you have eaten the grilled chicken wrap you know how dry it is; hence the dressing being the other half of the entree. Extremely disappointing coming from the chick fil a on Moore rd...also this happened at 9:50 pm, which means I could not go back and get my dressing read more

I really don't understand what people's complaints are. It's a busy location and the traffic flow is a little complicated, that is just a fact of life. Playground is closed, every other table is blocked, drive through is packed. I come here every once in a while and have never really had a problem. Maybe they forget to ask me if I want any sauces. Or today they forgot to add cheese to my 2 filet only order (had other stuff too that they got right). It was a trainee, they repeated my order back and I didn't catch the mistake. There was a typo on my fake order name. Always a pleasure . My only complaint is they need a credit union so I can have easier access to some moolah. read more

AMAZING,Never disappoints and the service is great The food is always perfect and cooked to the spot.The fries are always great and salted perfectly. I saw some other reviews saying that the food was old and spoiled but as a person who goes there all the time. this has never happened to me.People have also made claims that there food gets out fast.This is because of how popular it is.So please sit down and enjoy your food. read more

Extremely horrible!!!!! This is by far the worst location. I have visited this location on three occasions and, I have come to the conclusion that this Chic Fila location is not consistent with the values of the chic fila brand. It is absolutely below standards on the customer service and professionalism aspect. The food is not consistent with other Chic Fila franchises..... The food here is horrible, the drive thru is a mess, and the staff is not friendly at all. This location gives Chic Fila a bad name.... I strongly suggest re-training the management and staff.... I cannot stress the need for customer service, and diversity training. It's lacking tremendously. Therefore, I am convinced if I were to visit this location again, I would be sick in the head!!!! read more

Sandwhich has barely had any chicken the past 5 orders! Management must have changed as it has become extremely bad within the past few months. read more

I placed breakfast order this morning from Chick Fil A (Suwanee) via DoorDash delivery. Immediately after submitting my order, received two emails from Doordash that Chick Fil A cannot fulfill my order (7:15am) and now I am out of at least $30 with no breakfast. Doordash says refund should credit back but how does that help me when I am currently out of money drafted from account with Chick Fil A claims open for delivery and then not fulfill my order? Chatted with Doordash agent to find out why Chick Fil A shows OPEN and not "unavailable" for delivery. **Chick Fil A website does not mention being unavailable for breakfast delivery but CFA website directs delivery to DoorDash, Ubereats, Grubhub. Doordash refunded full amount same day and said issues with Covid-19 caused cancellation of orders. Not the right kind of virus to be making this kind of mistake! read more

Don't order delivery and if you do take out check your bag. In my experience from trying them they have about a 50% success rate of getting your order correct. The latest one is we ordered three salads but no dressing. When I called their solution since they were busy was to deliver make up salads later in the day. Just try somewhere else. read more

I am a Red Member at Chik Fil A, so it's obvious I love the food, but I was disappointed when I opened my sandwich and found such a paltry amount of lettuce. read more

Chick-fil-A - Does anybody know where all of the lettuce went? - Fast Food Near Me - Suwanee, Georgia

Ordered a small box of chicken minis yesterday morning. Drove to another location to do an errand and opened the box and three of the chicken minis did not have the bottom bread. The mini with the bottom bread was raw dough. I was too far away to return them for new minis. Very poor quality. read more

Had an very bad experience. Rude customer service! Andrew was the person who served me. He just turned his back to me even if he saw me waiting for the order, but it was more important for him to socialize with his cowerkers. When I finally got the food, it was half of the quantity. Should I mention that I had to bag for some napkins and I barely got 1? read more