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Chick-fil-A

3.9 (114 reviews)
Open • 6:30 am - 10:00 pm
Updated a few days ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Dogs allowed

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showing the refund where they didn't honor my order.
Lexington S.

very disappointed in chick fil a's customer service today specifically the attitude that Mara had. I frequent this location with my 3 kids (4, 3 and 1) often. I had ordered ahead our breakfast and was in the drive thru line at 10:28. the line was only four cars long but by the time the worker got to my window it was 10:33. they informed me basically "sorry not sorry" but we cant give you your breakfast order. I asked if I could speak to a manager because it was only 3 mins past and I was in line before breakfast ended. They told me to head to the window. As I was waiting in line another girl came to my window and asked for my order name and then she responded "got it thanks!". I was thinking oh perfect they are making it! I got to the window and started to get lectured about "for future reference..." and then the manager Mara asked for the card I used to pay. I was slightly confused but handed my card over. That's when they hit me with the news that they will NOT be making my order and will be refunding my entire thing. I again repeated that I was in line before 10:30 and again they basically didn't care. I said how terrible the service was and how disappointed I was. Not mention, my crying kids in the second row because now they can't have breakfast. Mara acknowledged that she sees me "here quite often" and basically says if I would have walked in to pick up my order vs waiting in the drive thru I would have gotten my order. She was very short and rude and didn't care that we couldn't get our food. They made no accommodations. If it's getting close to breakfast ending then they need to add more workers to help in the drive thru line. Especially if it's only 3 minutes past. I think that if people are in line in time for breakfast then breakfast needs to be honored. Terrible customer service in my opinion.

Tony N.

You honestly can't go wrong with Chick-Fil-A. This is always a favorite of mine when I am craving some delicious sandwiches and a milkshake to cool everything off. My go-to item is always the spicy chicken sandwich deluxe. I don't know what they do to their fried chicken but it is very juicy, cooked to perfection, and has the right amount of spices and heat to go along with it. It comes with pepper jack cheese, lettuce, pickles, and tomato which can all be accommodated/substituted for. I have tried their chicken nuggets as well and although they are very good, I don't think they are worth it as they are small bite-sized pieces for such a hefty price. Continuing with their pricing, this food chain is definitly on the more pricey side compared to other fast-food restaurants. I usually spend about $10+ for just a measly two-three items. If you go here often this will definitely make a dent in your bank account! Their fries I don't think are anything special but plain ole waffle fries. I did try the new macaroni and cheese item, which was pretty small for the regular size. It was verrrry cheesy and in my opinion was also nothing special. This specific location is in a nice plaza in South Jordan with a large parking lot. Inside is pretty standard, but clean along with the bathrooms as well. All the workers are super nice like always and make you feel very welcomed.

Justin T.

Down grading my previous rating to a 1 star... We have been coming here for a while and have made it a routine to come here after my daughter's dance lessons. For the past month (since we have been doing this). They refuse to put napkins, plastic ware, and just basic things out for customers to access. Instead we have to wait at the side of the counter awkwardly until they notice you (which takes 5-10 minutes). The are more concerned with taking orders than taking care of the customers that have already paid.

Serving size very small
Garth S.

Went back to this Chick-fil-A because the manager read my review and contacted me to try again. I was impressed. It's so amazing to get personalized great customer service at a restaurant that serves probably 40,000 meals per day. The dining room was clean and my salad was very yummy.

If you get one of their DELICIOUS chocolate chip cookies, be sure to ask for it warm!! Oh my, game. changer.
Haley N.

All Chick Fil A's are equal in my option. Great food, awesome service, the best app (which hands out points and free food like candy), and delicious sauces. You really can't go wrong with this fast food choice. This specific one is located conveniently off 11400 S and Bangeter. It's also the only one that knows what I mean by "will you please warm up my chocolate chip cookie please" which makes them the best! Every other Chick Fil A just gives me a cold/old cookie (don't get me wrong, they're still delish, but this one just goes that extra mile). All in all, winner winner chicken dinner! TIPS & TRICKS: * Polynesian + Chick Fil A Sauce. Mix those up and dip your nuggets in them, GAME CHANGER. * BBQ + Mayo. Mix those up and dip your waffle fries in it, LIFE CHANGING. * Don't forget to look at your receipt! You might have a survey for a free sandwich!!

Frosted Key Lime Goodness!
Monica G.

I did two orders while waiting for my daughter to enjoy the playground. For the first order, the cashier was Jonathan, extremely nice and efficient employee. For my second order, I had to wait a couple of minutes until a young lady decided to take my order, she was the opposite of Jonathan. The garbage can were full for more than two hours. I only saw one employee cleaning the tables in the lapse of two hours. The table next to me was dirty for very long time. No one asked me if I wanted a refill of my soda or if they can take the garbage from my table.

Disgusting. What is hanging out of the chicken?

If I could give zero stars I would. $30 for literally nothing. We drive away and they didn't give us our kids meal, then this is what we received in the $12 meal. Fries not even filled, disgusting things hanging out of the undercooked chicken. Literally inedible.

Chick fil a sauce rainbow

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4 years ago

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1 year ago

We love chick fil a! It's a go to for breakfast, lunch and dinner!! They are typically really quick and we love eating in store and to go.

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6 months ago

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7 months ago

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2 years ago

Business owner information

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Leslie A.

Hi Brian, Thank you for your kind feedback! We love serving you.

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2 years ago

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3 years ago

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2 years ago

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1 year ago

I got pickles in my sandwich when they said no pickles so waste of $8 pickle juice was in my bun and chicken

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3 years ago

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1 year ago

Always has great costumer service, great food and even on busy days they never fail to get our order correct!

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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8 years ago

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3 years ago

Addison is a very hard-worker and she is very kind to all of her employees and too customers!

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2 years ago

Chick-fil-A is my favorite place ever I love there chicken nugget and fries this is the best place ever

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6 years ago

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4 years ago

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Leslie A.

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4 years ago

I will never go back to this location until their inside is open again. I don't want to wait for 30 cars to get some nuggets

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6 years ago

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4 years ago

The slowest drive thru I have ever been to. Just drive to another location, it will take less time

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“The owner, Becky Pickle is a sweet lady, super involved in the community, and amazingly engaging with her employees.”

Mentioned in 3 reviews

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From patronizing my first JITB restaurant on the corner of Los Alamitos Blvd. and Farquhar Street,…read morethere in Los Alamitos, CA when my family lived there from '68-'72, back when I was around 10 years old...with our go-to menu option being their famous tacos...to today, we still love JITB fast food restaurants. Maybe it's the diverse menu selection with breakfast items available all day...or maybe it's still those killer tacos they offer. Regardless, the selection is awesome and the food is great. My wife and I have gone out of our way to patronize a Jack, and we're glad we did...the latest being 12 miles east of I-25 In Greeley, CO, a few years back. Now our go-to store is still a 20 minute drive across the valley, but worth it. Hey franchise owners...how about a JITB here in south Sandy/Draper? Hmm? Anyway, we love the food and the multitude of menu options...oh, and did I mention their infamous tacos? Yum. Four Stars for a good overall experience with an awesome menu.

It's 715 am and I had a craving for a Jumbo Jack... it's been a very long time but I want what I…read morewant to I went through the drive through and ordered the number 1 combo, regular fries. I asked first if they serve burgers in the morning... they said yes so here we are. The fries were hot, fresh and great. The burger was fresh, the lettuce and tomato were fresh, the beef was fresh and the burger was good. Glad I got it. My craving was satisfied. The person helping were very helpful and nice.

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Del Taco - I ordered on the app, I know I played for sour cream, not sure where it's at but okay.

Del Taco

2.3(49 reviews)
0.1 mi
•$

It looks like this Del Taco location is having a bit of a struggle-and I hope they can rectify it…read more My family and I visited earlier this week via the drive thru and had hoped for a quick trip to get dinner after a long day. Unfortunately, it took quite a bit longer than we would have expected. The food itself was fine-the order was correct. We just waited a good 15 minutes from entering the line to leaving with our food. Looking in the window, I could see that there were not a lot of people inside-just one other customer. At one point, someone from behind the counter walked over to that customer and appeared to be having a conversation. It looked like the customer was unhappy and the employee was apologizing and trying to address the situation. Perhaps a little more training or management support is needed here. I'd love to see them succeed as sometimes I need a late night taco fix and don't want to drive too far.

I don't hesitate to leave honest reviews because eating out is expensive, and customers deserve to…read moreget what they pay for. Tonight I ordered two fish tacos. The woman who took my order was friendly and asked me to pull forward, even though there wasn't a single customer inside or in the drive-thru. I assumed they were preparing fresh food. What I received was shocking. Both fish tacos contained tiny pieces of fish that were so dried out and overcooked they were almost like chewing rawhide. They were nearly impossible to bite through and completely inedible. I threw both tacos away. If the fish had been sitting around that long, it should have been discarded instead of served. I paid for dinner and ended up with food that belonged in the trash. The employee was kind, but the kitchen completely failed on this order. This experience cost me my money and my confidence in this location. I should have read the reviews prior to spending my money here!!!

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Del Taco - It's apparently a fix

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Del Taco - It's apparently a Beer Battered Fish Taco

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Del Taco - I got the bogo on the shrimp tacos but only recieved one.

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Little Caesars Pizza

Little Caesars Pizza

1.5(54 reviews)
0.2 mi
•$

I remember eating Little Caesar's pizza when I was a kid-and I could finish half the pie by myself…read more Fast forward a few years, I can still put away a few slices, but I'm slowing down. If budget is more of a concern than fine cuisine, then this may be the appropriate solution. I, personally despise cheese, which makes this pizza great. The cheese peels off cleanly. I have noticed that there is more sauce than I prefer. But if I get crazy bread, I just dip it in the extra sauce. (When life hands you lemons, right?) Service at this location is ok. Nothing remarkable, but it serves the need.

I've given this Little Caesars location in South Jordan more chances than I probably should have,…read morehoping each visit would be better than the last. Unfortunately, while the pizza is exactly what you'd expect--decent and consistent with the brand--the customer service has been consistently disappointing. Every interaction I've had here has involved rude or dismissive behavior from the staff, including the manager. It genuinely feels like simply placing an order is seen as an inconvenience. If you order anything outside of the "Hot-N-Ready" menu, the attitude gets even worse. My most recent experience was especially frustrating. I placed an online order for drive-through pickup, scheduled for 4:38 PM. I arrived a couple of minutes early at 4:36 PM, and the employee told me to circle around and not come through until the time my order was promised. Just to be safe, I parked, waited about five minutes, and then returned to the drive-through. When I pulled up again, the same employee scolded me for not announcing that I was coming back. After apologizing, I was then criticized for not being close enough to the window. I explained that I planned to step out to grab the pizzas and place them in my back seat, but instead of acknowledging that, he slammed the window while complaining loudly about me to other employees. At that point, I was honestly confused--I had tried to follow instructions and be patient, yet was treated as if I had done something wrong. The overall atmosphere at this location feels negative, like the staff are unhappy and taking it out on customers. It even made me nervous to eat the food. It's disappointing because the product itself is fine, but the service makes it hard to justify coming back. I hope management takes steps to improve the customer experience, because right now it's consistently unpleasant.

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Little Caesars Pizza - What we got had a hollow crust and was hard like a rock

What we got had a hollow crust and was hard like a rock

Little Caesars Pizza - Hollow crust

Hollow crust

Little Caesars Pizza - I was told this was okay by the cashier and it did not need to be refrigerated it's just sauce. This is what I get for second chances.

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I was told this was okay by the cashier and it did not need to be refrigerated it's just sauce. This is what I get for second chances.

Chick-fil-A - hotdogs - Updated October 2026

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