Stopped in while running errands on a Friday afternoon. Wasn't overly busy, but definitely had plenty of customers inside and going thru the drive thru. Wasn't long after ordering and getting settled in a booth that the food arrived. Friendly team member came by periodically to check on us and offered a sample of a new beverage. I believe it was a strawberry hibiscus tea. Very refreshing once served with ice. For our entrees, we enjoyed the grilled chicken sandwich. Comes with lettuce and tomato. Well prepared and enjoyed the soft bun. Julie had the Spicy Southwest salad. She chose the cilantro avocado dressing but opted to add the creamy salsa as well. That made a huge difference. Other than a noisy group behind us, it was a really enjoyable stop. All team members were more than hospitable. Keep on Yelp'n! read more

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My friend wanted to take her son to eat some stuff from this fast-food restaurant and invited me as she has many gift cards. So I got one of those regular sandwich menus. Not really my thing but I liked a lot the fact that the place was so clean and organized and there were flowers at each table. Also the workers were very nice and fast. First time there and all good except I don't find that is healthy. read more

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Put in an online order and was told it had been cancelled when we arrived. We were not notified of the cancellation beforehand, so we only found out after getting to the location. read more

Placed an order for breakfast before 10:30am, the app was telling me that it would be prepared and ready before I arrive, I got there, was notified to put in my parking space number, parked, entered the parking space number, and then AND ONLY THEN was I notified my order was cancelled because it was after 10:30am when I arrived. I was charged beforehand so my order should have been prepared BEFOREHAND. We went in to talk to them about what happened and their response was that they didn't want it to be cold for us when we arrived. I would much rather have cold food than no food. Very disappointed. Missed out on a sale today and in the future. read more

I never really considered myself a Chick-fil-A fan. I knew the #1 and special sauce were no joke, and that the waffle fries were bangin. But that all changed when I met Carmen at the CFA in Carmel Mountain last week. Her unforgettable, sweet smile and glowing countenance transformed my #1 (hold the pickles) from great to glorious. The fries were saltier. The sauce was saucier. Thanks to her world-class service and angelic "my pleasure!" I'm now a hardcore Chick-fil-A fan for life. read more

The last 3 times I've been through their drive through, they haven't given me sauce-- even though they verbally confirm it to me when I place my order. Because of this, I have to take time AFTER going through the drive through, GO INSIDE, and get my sauce-- no other Chick Fil A makes me go through these hoops to be able to eat the food I am paying for. We gotta fix this because I'm not trying to go inside this store everytime I place a drive through order-- that's ridiculous. read more

Came in for a quick bite before our movie. My husband paid for a slice of American, in addition to his pepper Jack. It came with just American. My husband took it back and they asked him if he wanted it remade or just the slice on the side... he said remade.... After a few minutes they brought it back, supposedly remade, it wasn't. They added the slice and had it sit. The sandwich was cold, inside and out. I told my husband I would go have it done but we had 10min before the start of our movie and he just ate it pissed. The service needs improvement. read more

I don't normally review fast food restaurants, but I have to compliment the young staff at this location. Always happy, helpful and smiling!

Love this Chick-Fil-A, always consistent! Always friendly. Carmel Mountain staple. Keep it up everyone :)

Here all the time, usually ordering the maximum size of chicken nuggets for the kids. The taste is good and the sauces are also good, plus the staff are always nice and quick. As an adult, I think the chicken is too sweet tasting but I get why kids love it and defiantly not bad for adults either. If you're into sweet meats, this place is for you. read more

Avoid---EVERY time we have visited they have given us an incomplete order through the drive through. The food is already way overpriced then to get home and realize your food is missing is ridiculous. Visiting here is a waste of time and money. read more

Look I love CFA but this change from old styrofoam cups to the new is terrible. This is the 2nd time this has happened to me where the cups leak at the bottom. Today while returning from San Diego from surgery we stopped at Carmel Mt Road CFA. About 15 min after leaving drive thru this again. Completely filled our cup holders in our brand new car. CFA corporate - do better with these cups. read more

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I have stopped at this location at least a dozen times and it's usually great, but I just left with my order only to realize my order is completely off. Incorrect drink, no straw, and no sauces. Will not be coming here again. read more

A very pleasant location with a very dedicated staff. The sandwiches never let me down there. In the end of our meal the manager had surprised us with a very delicious complementary brownies. And I'm a big lover of everything free , especially dessert!!! read more

This chick-fil-a has an amazing team and amazing service! First off, the food comes out quick and delicious, but they provide service beyond that. Someone's car broke down in front of the restaurant and could not move their vehicle from cross traffic. A couple of the chick-fil-a staff members went out of their way to direct traffic to ensure no one was getting backed up, provided cones to let people know a car broke down, and even offered to help jump start her car! One employee ran to his car and drove it over to help jump this person's car. I truly respect this chick-fil-a team! This a kind of business and kind of service that makes me a repeated customer. The staff are truly friendly and really are for the customers. Amazing team, amazing food, and truly amazing service! You guys are awesome! read more

First time ever finding embedded hair in a chicken tender. No one here wears a hairnet and maybe should, so this doesn't happen read more

Chick-fil-A - Hair - Fast Food Near Me - San Diego, California

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sneaky location overcharge you for things and play it off. All I ask was for rolls and they told me ordering them as chicken mini rolls and asking them to take off the chicken would be cheaperthat makes no sense. It's literally double the price but they kept insisting. Then took another 5 mins for them to get a supervisor for a refund haven't even gotten a drink and these sneaky chickens try to rip me off read more

Chick-fil-A - Fake order charge - Fast Food Near Me - San Diego, California

One of the best all around Quick Service restaurant chains I feel. Staff is always friendly. Food is consistent and since we do t have a Chic-fil-A in Alaska a go to of ours when running around cities that aren't so familiar. We gravitate to the Spicy Chicken Sandwiches and the Nuggets and we usually make a stop ahead of our return flight to grab some sandwiches and bring home to Alaska. read more

Chick-fil-A - Friendly Staff! - Fast Food Near Me - San Diego, California

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Our cashier Ellyn was amazing and made us feel so welcome. Please go here, they have great customer service and are super quick.

I placed an order through drive through, I arrived home after a 15 minute drive and my Cobb salad was missing. I tried calling to let them know and they didn't answer so l drove all the way back to notify them and to please refund me or to give me my salad I had ordered and paid for and the Asian chi chubby girl that works there was being rude and stated she wasn't able to help me out over a damn Cobb salad. Keep in mind I'm a valued customer of this location I get breakfast 3-4 days out of the week from this CFA. Now, over a salad I didn't receive that i paid for! I will never return. Thanks to the Asian rude Chubby girl working in the day of 09/10/2025 at around 7:45 pm. I will never return again. I will be visiting location in Mira Mesa from now and on. I'll drive and extra 10 minutes for better quality service and somewhere they value there customers. read more

I was in a rush this morning to get out of the door early for work... the slice of pumpkin pie I ate for breakfast wasn't going to do it this morning, I needed more! I don't eat chicken but I have discovered that getting breakfast here is very affordable! Especially compared to McDonald's and Taco Bell. So, we're talking the most fancy places right? Ahh jokes. Anyway, the trick is to use the app to order so it's easy and get points. Tap on biscuit or muffin. Add eggs and cheese plus whatever sauces you want. Before you know it, you'll have a breakfast sandwich for like $2.50ish. I'm partial to the biscuit myself. Not a huge fan of the hash browns. Taco Bell next store beats them easily in that area. But if you're not picky you can add those in for like $1.50. I could easily spend $8 at Taco Bell, so this is a fun little way to save some money when I simply must have breakfast. Add the fact that leftover sauces make for good eats at other fast food places like in and out... it's a winner! The staff here are nice and they were quick with my order. No complaints! read more

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Instant yes to Ms. Ayanna. Her positive energy is so contagious. Although I only interacted with her for 1 min grabbing my food; she kinda made my day. Thank you Ayanna! read more

This is one of my favorite Chick-fil-A restaurants to go to. Love when I'm working in the area and get to order from here. Great staff and as always great food. Management must treat their staff right, they're always the best. Ayanna aka AJ is my favorite so far. She has great energy and always smiling read more

I love their chicken tenders and their chocolate milk. And it smells delicious when I enter the place. read more

Chick-fil-A - Yummy chicken tenders and fries. Can't wait to eat. - Fast Food Near Me - San Diego, California

Why does this place always get my order wrong? Had a simple order of a chicken sandwich and 12 piece nuggets for my daughter to go. In the bag was my sandwich and a side of Mac and cheese, no nuggets, but they still gave us the sauce for the nuggets? Of course I didn't notice until we got home. At least she still likes Mac and cheese, but come on! read more

Hands down nicest and most efficient drive thru !! Two lines with three attendants!! The guy taking our order was so optimistic and welcoming . Like we were at a gourmet restaurant- no joke . Ordering was easy and quick . And he even reminded us to order sauces for our order . There's even a separate attendant who's between the pick up window and car who hands you your order ! What !! It's crazy amazing how efficient and kind they are at this location . Our bag of food smells amazing and freshly made . Absolutely recommend this location . Kudos to the drive thru staff . Thank you for working so hard while having a smile on your faces - read more

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As a fried chicken lover, Chick fil A has a yummy variety of chicken to choose from! I don't usually eat fast food that often, but if I do, Chick fil A is my go to place! The workers are very sweet and patient. Although the food is probably not the healthiest, it is a nice place to get a yummy lunch or dinner once and a while read more

AMAZING SERVICE! The fastest line ever and the sweetest people! Absolutely loved them and would recommend 10000000%. A 3.3 rating is not accurate at all. While I waited a few minutes for my food, the lady at the window was very sweet and personable. They are trying to be the best, and they definitely have succeeded. Food was amazing and it was an amazing experience and environment! read more

I love this Chick Fil A location especially. Rewards are easy to accumulate and I have a reward at least every month. I often go here in the morning to do work until 11am-ish and I am usually in the loll with no rush. Everyone there is so so nice. The employees are all friendly and even on bad days when I don't wanna talk, they brighten my day. The music in the background is amazing, depending on the day it can be instrumental or have lyrics, but always good for studying if I forget my headphones. I find myself distracted every time someone walks in, but there's a little nook area in the back that keeps distractions out of view. Always clean, good lighting, friendliest employees of any place I've ever been. The food is so good! It's probably not the healthiest, but I alternate between chicken sandwiches, chicken nuggets, their Diet Lemonade, Cookies n Cream shake, fries, and other things depending on the day. Sure it's a little expensive, but I feel like the rewards (GET THE APP!) more than make up for it, as well as following them on Instagram for all their fun (free!!) activities and often free giveaways and free items. I love this place and it's my favorite study spot. P.S. I think they hired a new employee recently and he is so nice. He says hello to everyone, I've even heard him thank military members for their service. He always smiles and waves. He single-handedly has made the experience a 12/10 when he's working. read more

They always make a mistake on orders ..! Poor management..... I ordered simple salads and I got a wrong one and they didn't put 3 salads on my bag ... that I orders .... Seriously they don't know how to run the business... read more

It's 2:30 in the afternoon. I am at the end of a long double line. After a brief chat with person who took my order, I hear it's been nonstop and to the road for 3 hours. More cars pile behind me. Chick-fil-A! You want it? They got it. Monday through Saturday only. Are you in line too? read more

Chick-fil-A - Almost ready to turn the bend at Chick-fil-A in Carmel Mountain. - Fast Food Near Me - San Diego, California

They really struggle at this location. I don't know why, but something is always off every time I come through. They've left me waiting at the drive-thru window while they've obliviously chatted about school and boys and given orders to all the cars behind me. I had to ask them to check on my order. At which point they discovered they had given my order to someone else. It was going on 10 minutes at this point. That was just one of the fumbles I've experienced at this location. If you can avoid this location, do. read more

Excellent customer service as always both in the drive through and inside :) Although I don't eat fast food much, I always enjoy eating at Chick Fil A because their ingredients are always super fresh and the chicken is, in my opinion, superior than its competitors (cough cough Popeyes... not by much though!! Pros: definitely the food. I only have the chick n minis pictured but I highly recommend the spicy chicken deluxe. So gooooood I like how they also save your unused sauce :) I would say my favorite sauces are definitely the chick dip A sauce, and spicy sriracha (not 100% confident that that is the name of it but let's go with it anyways) Cons: can get really busy, but in most cases i have also had very low wait times despite seeing a long line. Also if you need food from chick fil A on a Sunday then you're gonna be out of luck because they're closed on sundays, but this is a family/religious tradition and I completely understand :) Finally, I would probably not recommend the chick n minis if you're on a diet or if you have a reasonable budget They're great, just oily and also a bit pricey for the amount of food you get. The chicken is dwarfed in comparison to the bread read more

Chick-fil-A - Chick-n-Minis - Fast Food Near Me - San Diego, California

Very surprised and disappointed with my experience this evening. The young team at the drive-thru window would not take my coupon for a free milkshake although it was not expired and still valid. Apparently the new owner would not accept it. So the milkshake got thrown away and I left pretty annoyed and won't be returning anytime soon. My advice to the young workers is to consider the big picture here: is it worth saving the company a $1, which is probably what the milkshake cost, to lose a customer? Curious what the owner would have done if he/she was working the window... Also the salad was wilted. read more

This Chic-Fil-A is excellent and the kids are very nice. The place is typical Chic-Fil-A, that is tasty, so not much to report on food prep or quality. I'm typically able to get in and out here pretty quick which shows they're pretty efficient at this location. If you're in the area and looking for a quick bite to eat, this Chic-Fil-A is a good choice. Highly recommended! read more

Unfortunate decisions by corporate and unfortunate service. I went in for a cookies and cream shake today only to find out corporate has decided to get rid of the large shake to "improve efficiency". They also got rid of curbside pickup, increasing the size of the drive through line. My one shake took longer than usual to arrive, leading me to wonder where all this new "efficiency" had gone. Already disappointed with the lack of size options, I opened the tiny cup to only find it about 2/3 full! Are you kidding me??? Giving consumers less options is never good, especially when it insinuates that corporate thinks their employees aren't intelligent enough to figure out the difference between a large and a small cup. But we all know that their claims of "efficiency" were really just about getting more customers through the line so they can make more money. It's always about the money. Unfortunately, with this pathetic showing tonight, they won't be getting any more of mine. read more

Chick-fil-A - New smaller shake only about 2/3s full...thanks for taking away the option of a large and then not even filling up the small cup - Fast Food Near Me - San Diego, California

I think her name was Aryanna but she was so kind and patient! Just figured I should leave a review and point out how sweet she was.

I always have a pleasant experience at Chick-fil-A, including this restaurant located in Carmel Mountain. Of note, this location can get quite busy, especially around dinnertime and late nights on Fridays and Saturdays. The staff does a good job taking orders speedily and helping customers in the drive-thru zipper their cars effectively for order pick up at the window. The food quality is consistently good and the customer service is always pleasant. read more

Staff here is very friendly. Ample parking that is shared with the other businesses in the strip mall. Restaurant and parking lot was clean. The food was your standard Chick Fil A fare. Nothing exceptional, just good fast food you'd expect from Chick Fil A. They didn't mess our order up and were pleasant to deal with. read more

Food quality is good but they constantly forget to give me items that go with the salad such as the almonds, granola, or dressing. This has now happened at least 5 times over the last year from the drive through and it's starting to get really annoying. read more