Service was good but food quality was not. My burrito was stale and my hash browns were overcooked. They did remake it but my overall appetite was gone. read more

We've had a limited experience going through the drive thru a couple of times. There are double lane entry & the workers who have taken our orders have been very friendly & helpful. We've gone when it's been fairly busy. Once the line was very slow going, the second time was a normal, expected pace. We've ordered sandwiches, nuggets, fries, & drinks. The food has been well assembled, well packed, hot & tasty. The vanilla milkshake is quite sweet. I would never bother to get an iced coffee again. Love getting a Sunjoy with unsweetened tea. This is a solid spot for a good experience. read more

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AMAZING STAFF, the sweetest workers and so chatty everyone was amazing especially the operator. Food was fresh and hot and came out so quick. Fries were perfect. It was clean and calm, lots of seating, loved it!! read more

This was our first time at this location but it's always a pleasure at chick fil a no matter the location! Great customer service, quick service and delicious fresh food! Although the prices have gone up, it's a nice place to occasionally stop on a road trip. read more

Chick-fil-A - Fast Food Near Me - Rocklin, California

The staff members were very friendly and the food was fine. The bathroom was messy and there was trash under nearly table

Came here and only got ice but I got TWO cups of it because it was so good. The ice is absolutely scrumptious and has a crumbly texture. Highly recommend. There was an older guy and younger girl with cute tattoos who gave them to me and they made the experience very good for me. read more

Chick-fil-A - ice - Fast Food Near Me - Rocklin, California

Wanted to give an update that the store reached out , and the manager Leah was so sweet to hear me out . She understood why I was upset and updated her team that it is okay to put the chicken on the side. This is such an easy switch to accommodate people who do not eat meat and means so much. Thank you for making this matter right! read more

Chick-fil-A - Chicken on the side - Fast Food Near Me - Rocklin, California

Food was good, but several weeks ago they switched their personal drive thru service to a intercom ordering service. Only see a person at the window when you pay. It took soo much longer. We were in line about 20 minutes for about 7 or 8 cars. Im going to the Douglas one from now on. read more

A favorite fast food choice. It's too bad Lincoln doesn't have a location, I think it would do. Well there. Service is superb, food is always hot, fresh and they are flexible when it comes to replacing fries with healthier salads. Thank you to the staff for a job well done! read more

I rolled into Chick-fil-A about 1:30 PM on a Tuesday afternoon and was greeted quickly and efficiently. The fries were not worth the wait. There was very little potato taste and not nearly enough salt. To be fair, the texture was fine and they certainly were fresh. The original chicken sandwich was outstanding. The fillet was bigger than the bun in all directions and cooked perfectly. It tasted exactly like what I wanted when I pulled in. Overall, a good experience, but disappointed in the potatoes. This seems to be a growing trend, as I have not been terribly happy with the potato offerings of several similar type restaurants recently. I don't know if the potato quality has gone down or what... read more

The chicken sandwich and fries taste amazing. Service was nice too I just had to wait a while for my food. It wasn't that loud in here either read more

Tired of this location... between wrong orders multiple times, the awful design of that parking lot/drive thru, and how they make their employees stand in the rain. If you continue to pay your employees at a higher rate there needs to be quality control. Always ask for no pickles and half the time they just keep putting em on. Chick fil a says come back and we will take care of your order. Not after I drove there and back to my place of work. No dice not happy. They got my name and car color correct, maybe spend more time on that order. Tried to give em more chances but just seem hopeless for this younger generation. read more

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I use to absolutely look forward to my weekly chick fila trips but for some reason, this location has just gone so down hill. The quality of food is not what it use to be. I'm not sure if it's a location thing but it's been so disappointing. Today I tried one more time and again disappointed. They gave us all of the crumb pieces of the fries instead of actual fries. The service is always great and the works are so sweet but my food quality is a 2 out of 10 would not recommend. read more

Chick-fil-A - Literally crumbs. Not a fry in site. - Fast Food Near Me - Rocklin, California

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Service when ordering is HORRIBLE!! Every time I come the girls taking the orders are really really bad with customer service. And I'm not sure what is 'deluxe' about this: read more

Chick-fil-A - The 'deluxe spicy chicken sandwich' - Fast Food Near Me - Rocklin, California

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Wow! 8 very small pieces of chicken for nearly $1 a piece. No need to explain any further. Never again. read more

Chick-fil-A - How small can they go?!! Nearly $1 a piece for an 8 piece meal - Fast Food Near Me - Rocklin, California

Honestly- service can make or break a place. I was having a bit of a down day, and decided to grab myself some chicken (as one does) through the drive through. The guy taking my order was so sweet he literally made my night so much better. I would have tipped, but iJesus chicken takes no tips :( So instead I'm writing a review, cause this guy deserves recognition- Thank you to the employee who joked about my Gluttonous Mac and Cheese with me, and gave me a cherry on top with his kindness (and on my drink literally) This chick-fil-a is consistent food wise, never have had a order be wrong or taste off or anything read more

Chick-fil-A - "Add cherry to plz" :) - Fast Food Near Me - Rocklin, California

fries were soggy and my grilled chicken was very cold. I won't be coming back to that location. when you get more customers. you start losing the quality of your product. I think you need to revaluate your product you are wanting to have people come back for read more

Service was good but order is wrong. Missing food from my order that I paid for and order was wrong. read more

Amazing experience after track meet. Employees are so friendly. We love CJ AND bryce.

after crying in the parking lot after a bad day, a girl just wants some fries. and a sandwich. and then i get this! (the first and last pics). it wasn't filled all the way, cold, and tasted old. i was so sad and wasn't satisfied so i went to another location; the auburn one instead on the way home! and lemme tell you i'm only gojng to the auburn location from now on bc they served me the most SCRUMPTIOUS fries; hot, FILLED, fresh, perfectly salted and crispy. i was finally happy. so rocklin do better... maybe y'all were having a bad day too so i get it but pls do better. even the girl looked like she didn't wanna be there and the service at auburn was definitely better too. 2 stars bc the sandwich was good just not as hot as it usually is. idk how this location has better reviews than the auburn one read more

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I went there a couple month ago and I ordered the chicken tenders, fries and a drink. When I went into the parking lot to park. I opened the chicken tenders and the amount that I got wasn't in there and they were tiny as hell, wasn't like the picture on the drive thru menu AT ALL! I spent like $12 on something worthless and not even good. Wtf? Why charge people that high freakin $1 amount and not give them what they freaking ordered??? Not buying from them ever again. At least the Auburn location makes things right when they know they did something wrong. DO NOT GO TO THE SIERRA COLLEGE LOCATION!!!! UNLESS YOU WANT TO GET RIPPED OFF!! wtf man! That meal should have been $3 with the amount that was given to me. read more

I recently ordered a snack from Chick-fil-A. Over the years, for fast food, I have always thought it was pretty good. My Door Dash order was simple. It consisted of Chick-fil_ Nuggets and Chick-fil-A Waffle Potato Fries. The breaded bite-sized pieces of chicken were good. Seasoned and cooked in a way that met my expectations (recollections). The waffle fries were a little disappointing. While marketed as crispy on the outside and tender on the inside - they were generally a little soggy (overall). Not my favorite. I will give Chick-fil-A the benefit of doubt as it took awhile to have my food delivered. read more

Chick-fil-A - Fast Food Near Me - Rocklin, California

My name is Sean My experience was great but also kind of bad. I got my food and a lovely lady named Katie was so sweet and nice after having a bad week. She was pleasant and kind The guy who had a bushy mustache tall and beard, Told me "Take your food and i hope you choke on it " in a very disrespectful tone. I work in customer and know that you don't speak to customers like that. Katie made my experience 5 stars while the guy handing me my food did not read more

Super close to our house, playground for kids, hot fresh food. Wonderful customer service! Any time I have an issue which isn't often they are quick to remedy the situation! They give back to the community and host fun events! They will always be a fan favorite for fast food! read more

I just drove 16 miles round trip for food. Ordered 2 #1 meals and chicken strips. Got home and there was only one sandwich in the bag. I called the number on the receipt and have been on hold ten minutes with customer service. WTF? read more

Came here to get dinner and unfortunately found 2 hairs in the same meal which made it very unpleasant read more

Chick-fil-A - Fast Food Near Me - Rocklin, California

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Had an amazing experience with a friend at breakfast, met one of the teamates and prayed with him, thanks jeff, thats how I want to start my morning everyday ! God bless their business endeavors read more

5+ stars for customer service! What other fast food place can you go to receive the same service and satisfaction? Their smiles and "my pleasure" are appreciated. I tried the spicy chicken sandwich with pimento cheese and I wish it had more jalapeños. Was it tasty, crispy and fresh, you betcha! Waffle fries are always on point and if you know, you know their chick fila sauce is read more

What I ordered versus what I got. I ordered the spicy southwest salad. I got the southwest salad accessories and dressing with the apple and blueberry salad!?!?!? I also had to ask the lady at the window for the pineapple dragon fruit lemonade because it was missed on the receipt. Not up to the usual accuracy! read more

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Add 10 stars for the friendliest staff ever and great food and customer experience Kid friendly play area for a quick pitstop enroute your tahoe trip read more

Mama Bear and I stopped by Chick Fil A for a late lunch after stopping by Target. There was no long line of cars that stretched for miles waiting to order (Is this really Chick FIL A....I'm gonna need to see some ID!! Ha!) It was a traditional CFA location with pleasant workers that takes orders at your car window and ends the exchange with "my pleasure". Okay, so I was really at Chick-fil-A... phew!!!! *Wipes sweat beads from forehead* Food was ready at the window, accurate, and delicious as always. Till next time Chick-fil-A!! :) read more

all of the workers are so nice, and super friendly, best chick fil a in the area. Good quality food too!

Best chic fil an ever and Im picky about my customer service because I work in the industry. I was sitting alone and none of the managers checked on me except one and he made sure I was doing okay multiple times and swept the floor for me. Best experience love this place read more

I don't usually complain however I was completely ignored standing right up front next in line .A heavy set middle aged lady helped the guy before me, she left the counter to handle something without saying any like "I ll be right back " or anything. I waited patiently for her return . She came back, however never even acknowledged me still standing there, instead she took care of someone else's drink order, although that customer was already being assisted by another staff member. She was in front of me filling that drink order without even saying so much as we'll be right with you or something if that nature. After standing the a few more minutes without the simplest acknowledgment of my presence I just left took my business elsewhere. read more

I went here today for lunch and I have to say that the customer service and friendliness was over the top here! I do not usually go to Chick-fil-A so I am not familiar with their menu offerings. The gal at the counter asked a few questions about my food preferences and recommended the chicken wrap. She mentioned that I could get the spicy chicken in it if I liked, which I did. She was also very helpful describing the two sauces that I could choose from to go with it. She did not seem the least bit impatient with me for not knowing what to order. While I was eating, the same gal came into the dining room to wipe the tables and stopped to ask me how I was liking the wrap. A little thing, but shows good customer service. I told her that I was enjoying it very much. On my way out, I couldn't remember tipping them, so I stopped at the counter and asked a fellow there, where the tip jar was. He seemed puzzled then said, "oh, we can't accept tips, but thank you". Then he asked me if I would like a bag for my leftovers that I was holding. So thoughtful that he noticed. I didn't need a bag but thanked him and he said "my pleasure", which I noticed every one of the employees said that during their interactions with customers. These employees actually seem to like working there! It was such a pleasant and heart lifting experience! I'm looking forward to going back again. The floors throughout were clean and the bathroom was clean as well. (Unfortunately, I didn't get the name of either of the employees.) read more

We often stop here for a quick dinner or lunch on the road trips. The staffs are really nice. I had placed a mobile order before and upon pick up realized it was the wrong order. The waiter checked my order and gave me a complimentary new order of salad. The store is very spacious and always has fresh flowers on the table. read more

Chick-fil-A - Real flower at the table, kinda nice - Fast Food Near Me - Rocklin, California

Highly recommend ordering through the app and is so much faster than the drive thru. Be warned, the drive thru line does wrap around esp around lunch/ dinner time. Parking is limited in the lot as part of it blocked for drive they line. The pick up is at the front and there's a white tent and ask the staff if your order is ready. Staff are wearing mask. I usually get the spicy chicken deluxe and always the waffle fries. It's quick an easy meal. You get 2 sauces per item until they start charging you. FYI - you may be able to ask for a couple more sauces when you pick up. They also started selling the chick fila sauces in a 8oz squeeze bottle for $2.75. It's good for easy chicken nuggets or chicken sandwiches at home! read more

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Had to wait an unexpected amount of time in the drive thru which resulted in my having to engage in homosexual activities due to boredom. Now I'm super gay all because of chick-fil-a and I'm living my best life ever. read more

This Chick-fil-A location in particular reminds me of why I will go out of my way to get Chick-fil-A. They are consistently busy but consistently delivering phenomenal customer service. The employees are always kind, coming around the tables, asking if they can grab us refills or more sauce, and they even took our trays when we were finished with our food. Now THAT'S service. They are setting the bar high. Even though this is technically a fast food place, I feel like I'm being waited on at like a fancy restaurant. This is what keeps me coming back. read more

Not sure what happen today July 30, 2025. I visited the drive thru and was a little slow than normal. I had order a salad when I got home to eat my food there was an almost dead fly in my salad. Was very disappointing as I couldn't go back as I am on my lunch break. Not sure I'll be going back to this location. :( read more