Rarely have I received bad service at a Chick Fil A. With regards to my order and the quality of my food, no issues. The tenders were a little soggy (vs crispy), but no major deal. The problem with this place seems to be that they have more employees than customers. The pickup area had employees waiting on orders. Employees were in line ordering.... I saw one employee get her order, wrap her hair, and then go behind the counter to get more ice and beverage. Seems that that would not be sanitary. My daughter had to wait in the ladies restroom for an extended period of time because employees were in the stalls taking extended breaks and chatting with each between stalls. Hoping that this is a misunderstanding and perhaps that location was training a ton of employees? Not sure but it was the strangest Chick Fil A experience that I have seen in a while. read more

This Chick Fil A has a secret weapon named Mark. He is one of the dining room host which they have now brought back with dining reopening. My visit was just before noon getting off the highway from travel was a short one mile. Parking was good, but filling up. The lot and walk up was clear of debris. They also offer drive-thru service. My family was greeted walking in and lucked out no line. The cashier was friendly and got the order correct. As I looked behind the counter everything was spotless. Sandwiches and sides came out within minutes and was delivered to our table by Mark. Everything was accurate on condiments, napkins and straws. The food was hot and Chick Fil A yum! Mark later followed up with anything we needed and offered to clear debris. We chatted a bit and thoroughly enjoyed his hospitality. I also utilized the restroom which was clean and had the proper items of soap, towels and toilet paper. As my family exited a "have a good day" as we exited from the cashier that assisted me. For a single visit WOW! 4.5 and absolutely recommend diverting from the highway for a fantastic fast food experience. read more

This visit at Chick fil a was quite disappointing and triggering. My spouse and I were driving from Atlanta to North Carolina and decided to stop at this chick fil a on the way to our destination. We ordered chicken strips (among other things) They came out cold so we attempted to hand them back to the cashier and ask for fresh ones. The cashier reached for them then remembered that he couldn't take food back, asked us to pull up, and let us know that the food would be brought out. Another associate came to our car and let us know it would be 5 minutes before fresh tenders were done because they did not have any (clear sign that they gave us the bottom of the barrel initially) so we waited. Moments later, the same associate came back out and shared that her manager said that we couldn't get fresh strips unless we gave back to others. Shockingly, for me, as a long time patron and former employee of Chick fil a, as I'm very familiar with policy. We were clearly told that they couldn't not take the food back, but now the manager wants it. I decided to go inside and speak with the manager personally. I re-explained the situation and let him know that it sound as if though he was insinuating that we wanted free food. Not every Black person is looking for a freebie or is looking for an opportunity to get more. We only wanted what we paid for, nothing more. It's obvious that this manager went outside of policy to ensure that he spewed any amount of racism he could. Unfortunately for him, we're well educated and know how to leverage our resources. I will never visit this chick fil again and I will be following up Monday morning with a call to their operator and general manager. This was a disgusting representation of chick fil a, this manager needs to be addressed, and bias training needs be revisited. I don't appreciate it and no one else should have to experience it either. Date of visit 7/22/23, Time: 9:54pm, Manager description: white guy, likely late 20's, about 5'4, wearing a purple collar shirt and black bottoms. read more

ok so first of all the "family" at cfa is such a lie they don't even say my pleasure here. like why come somewhere where your not greated. second of all let's talk abt the fry's. i cannot be the only one getting straight mashed potatoes. their lucky idk how to add a photo bc this is straight nonsense i am so disappointed. read more

The COVID-19 operation at this Chick-fil-A is run with military-like precision. Immediately upon turning into the parking lot, someone directs you to one of the twin drive-thrus, dependent on if you ordered already through modern technology or need to order right then and there. Then cheerful masked employees take your order and payment in a safe way right outside your window. A bit of a bottleneck can occur when the drive-thrus merge, but you probably won't be waiting long. Finally, staffers bring your bagged order to your car on a tray. Since the dining room is closed, there's no restroom, and also, you can't eat your food with your vehicle as your dining room because the parking lot is used for directing traffic. Try parking in the shopping center lot next door. My hot nuggets were skimpy on the breading, but the waffle fries were up to snuff, and my iced tea was refreshing on a scorching sunny day. Good work, Chick-fil-A. read more

Let me start off by saying yum yums! This place is scrumptious and I highly recommend it if you aint tryna cook. The service is superduperduper fast! read more

This picture doesn't do Justice with how sad this "cup" of ice cream really was. Literally finished it in 3 spoonfuls. You can do better CFA. read more

Chick-fil-A - ows a person eating a bowl of food - Fast Food Near Me - Piedmont, South Carolina

Awesome service and delicious food! My sister and I stopped in for a quick breakfast during our road trip. The associates were super friendly and helpful and service was fast and efficient. Very satisfied. read more

It's Chick-fil-A so I wasn't surprised with the outstanding customer service, good food and fast service. I was presently surprised that there was a dipper changing station in the male bathroom that was even stocked with dippers just incase you ran out. Great touch read more

Chick-fil-A - Fast Food Near Me - Piedmont, South Carolina

Well... yesterday I went though the drive thru and this empty fruit cup was in my bag. I hope the person who ate this enjoyed it. Hard to eat my #2 deluxe meal but hopefully this won't happen again. read more

Chick-fil-A - Fast Food Near Me - Piedmont, South Carolina

THANK YOU!!! I've always admired Chick-fil-A for their food, service, cleanliness, etc ... but here I am on my first road trip with my 6 week old and we knew we needed to take a break and a clean place to change a diaper. I'll spare the details of the rough day as a new mom.. but I was nearly in tears walking into the bathroom trying to at least get my baby a diaper change. I was soo relieved that there was a clean bathroom, the changing table was in the handicap stall (awesome because I know other people don't want to see/smell a stinky diaper) AND the restaurant had a basket of diapers in there!! Who provides diapers?! It's the little things. I wanted to find a manager and thank them but needed to get back on the road, etc. But THANK YOU for thinking of moms/kids. I will now know I can not only rely on Chick-fil-A for their usual stellar service but also adding that extra touch. read more

Chick-fil-A - Fast Food Near Me - Piedmont, South Carolina

It's no secret that Chick-Fil-A is one of my favorite fast food chains. Food. Hospitality. Accessibility. Convenience. Lemonade, can't forget the lemonade. This location is one that I frequent. Great staff. Food is always on point and by now, I'm a regular. This location does regular activities with families to get the community involved, from breakfast with princesses or daddy daughter dinners. If you sign up for emails, you get random offers for free entrees and BOGO cold platters. Make sure you download the Chick-Fil-A one app to earn free food as well. This is one of the few locations that if you place a mobile order and specify, you can park up front and a staff member will bring your order out to you. read more

Chick-fil-A - Get your calendars - Fast Food Near Me - Piedmont, South Carolina

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This Chick-fil-A is one of the best locations (Powdersville)! They are very fast and efficient. I always look forward to seeing Tate. He is so sweet and caring. He will make your day on top of some good food! read more

I visit the Powdersville restaurant quite often. I love that the food and service is great! it's been a positive experience even after Covid. I can't say that about hardly anyplace anymore. We love the chicken Minnie's, chicken soup, kale salad and their chocolate chunky cookies are amazing! read more

Drive thru took 20 minutes with an average amount of cars. Easley store is around ~5 minutes, much quicker.

I went through the drive with 2 children. I tried to use my gift card I just opened and they said it had no money on it. I explained that this was just opened and they said I needed to go out of line, activate it, go inside, and re order. I said I have 2 kids I cant go inside and they just looked at me. I got out of line and the gift card successfully went into my app with money on it. so I had to again order food and wait for it with 2 kids screaming in the back. I have never been told that I have to activate a gift card. read more

Great service. Our order came out quick and staff was friendly. We were on a road trip and just needed something quick so this worked out perfect. read more

Chick-fil-A - Fast Food Near Me - Piedmont, South Carolina

The shift supervisor, I think Gerald, was so nice and took care of our order superbly. This location is also very accommodating as well. The play area is very clean and so is the rest of the restaurant. I love this Chick-fil-A read more

This location is usually a 3.5 (we visit here religiously because of kids). Today I decided to jump on the Chick-fil-a train but to my surprise I received this extremely crunchy & dry sandwich. Staff at this location are always polite and make sure to greet you with a smile but the food could use a serious upgrade. read more

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Consistently great experience, from quality of food to customer service! Also live they have added some healthier choices like grilled chicken nuggets and fruit substitute for fries!! read more

This is one of the most poorly managed fast food restaurants I have been to. Slow. Lots of people inside doing nothing, just chatting. It's not a lack of labor issue it's a lack of organizational labor issue. Drive thru seems to go faster than curbside which makes no sense. I guess they have a drive thru time metric they need to meet. read more

Although my experiences with Chick-fil-A have been subpar as of late, today is a story of redemption. Our server at the Drive Thru, Reagan, was extremely friendly, outgoing, personable and sincere during our interaction and was very patient and helpful with our mobile order. The other attendees we encountered were also great, but Reagan was truly a star. Thanks Reagan, for being the prime example of what all CFA teammates should strive to be. read more

Fantastic customer service! Food is always fast and fresh. Order pickup is so convenient. It literally takes me longer to order on the app than it does for them to have my food out and at my car. By far the best! read more

Consistent great customer service, awesome food, and something for everyone on their menu. This is the only fast food restaurant where I never check the bag to see if everything was included. The app makes an already fast drive-thru, go even faster. The employees at this location are like every other Chick-fil-A -- friendly, polite, and well trained in customer service. They have earned my trust and my support. Please bring back the pimento cheese at this location. Jump on in, and go get ya some Chick-fil-A! read more

Pville store is awesome! They do such a great job! Food is always right and delicious.

This is the best Chick Fil A in the upstate! Clean, friendly, and sweetest employees!

I personally love chick filet, but this location is a joke!! We stopped in on a trip to grab a bite and I hope we just caught them on a bad day. The fries were cold, the sandwiches had no flavor at all, and they were very dry. It was absolutely disgusting. The place was clean and the staff was nice, but the horrendous food just put a bad taste in our mouth for this location (pun not intended). I'd never thought I'd say this but Arby's and Taco Bell are down the road, you'd be better off there. read more

Stopped on the way to Atlanta. Awesome maintained place. Love the ambience. Thanks Chad and everyone for awesome customer service.

Chick-fil-A is by far the best fast food out there! And in particular, this new Powdersville location is always hot and fresh- almost like it was made to order! Hopefully it continues to be like this even after the new wears off! :) read more

Chicken lukewarm at beat and greasy. Car pulled up to speaker at alternate drive-through with service first. There were no other cars in the drive though area. read more

My favorite CFA!! Even though this CFA is always very busy, it's never a very long wait! Great service and the order is always right! Love the food! read more

We are on a long trip and had to use the restroom. They were very clean, and had lots to offer, great food as well.

Chick fil is great, this location is no different. Great and friendly service, always with a smile no matter how busy. This location is especially busy at lunch, it would by nice to see a bit faster drive thru during the lunch rush, but hard to complain when everyone wants to eat the best fast food around. Keep up the good work, the pleasure is ours! read more

I almost always get the Market Salad, as I did this afternoon around 5 pm. This is the first time ever I wasn't pleased with the quality or quantity for the price. It didn't even fill the container.Everything on the salad was diced up small, lettuce, chicken, strawberry. I'm pretty sure the chicken might have been maybe a third of a grilled breast, if that much and diced/sliced in really small pieces. The strawberry, and I do mean strawberry was cut in eighth's or else there were 2 super small strawberry's, but in fourths, had 2 blueberries and 2 small pieces of apple. Definitely not worth the $7.59 +tax I had to pay. Wish I had taken a pic to share. If it happens again I will definitely take it back and show the manager and get something else in place of it. Only reason I didn't this time was because of my husband, who said: "well guess they're cutting back in order to make more profit, Just don't order it next time" read more

Stopped for lunch at this location off of I-85. Usual items off their menu and good service - even during busy lunch period. One thing unusual at this location was a table with a basket containing new diapers in the rest room (mens). Nice touch from this store that must be seeing busy traffic from families with young children. read more

Mary, (I believe that was the name of the gentleman who took my order): thank you for the market salad, but I didn't receive the chili lime dressing, any of the additional toppings or a fork. What gives? read more

One of the BEST Chick-fil-a ever !!!!! Clean, fast service and they are very friendly.