The attitude and customer service progressively got worse starting at the drive through order - to the last window picking up food. Disgusting attitudes from the staff, I'm literally baffled. Never experienced this kind of behavior from anyone anywhere at any restaurant. The one employee shoving our food items one by one out the window into our faces, but did not look up once nor make eye contact with us or speak at all. Closed window so fast, we did not receive all of our drinks. I tried saying wait wait, so I tapped to get her attention. Another employee opens window & nasty attitude, saying what. What is it. I'm like "well, we didn't get our drinks. She shut window so fast, then took her time giving them to us, as I saw they were sitting on the counter the entire time. I said they need to correct their customer service because it is absolutely horrible. As I'm mid sentence, she slams the window in our faces. They all appeared to be minors, most likely young teenagers. Had they not been, I promise a drink would have been thrown in their faces. If not worse. * response, that wasn't a threat either. self defense when items are physically being shoved in my face. I remember the faces of each employee if you need assistance with that. (: read more

One of the worse McD. Happy Meal had no Pokémon cards had to go back and I just gave them the food back. But it's just not this one time we have had problems before, get home and part of the order is missing. We thought maybe they had improve but no. Had to wait to get money back while the workers finished their conversation. A promise to never visit it location ever again. read more

If I could give a lower rating, I would. Literally every time I come here my food takes 20+ minutes, and I never order more than 3 things, I work next door and I went here for my break and it took the whole 30 minutes of my break to get what I ordered, which was only 2 items, and this isn't the first time that it's taken ridiculously long for me to get basically nothing, I've worked at McDonald's before so I know for a fact it doesn't take that long to make what I order, not to mention they prioritized customers who ordered AFTER me, when I should've been served first, I ordered first, and once again my order was two items. The workers are super lazy and would much rather talk amongst themselves than serve you, take your order, or even take your money, I've had workers straight up ignore me and avoid eye contact when all I needed to do was pay for my food, so many times I've come here and had to wait super long for service because the workers were too busy laughing and talking, I did not get to eat this food on my break because it took the whole length of my break to get it, and when I clocked out for the day, it was all cold, and got thrown away, a waste of my money, time, and patience, I will never eat at this location EVER AGAIN, and if you value your time, self worth, and your sanity, avoid this location at all costs. read more

Don't know how to listen to what the customer specifically asks to not have on their food. Even when it says it on the stupid paper on the food. It's not that difficult to not put something someone doesn't want on the food. read more

This is absolutely the worst McDonald's I've ever stopped at. Stopped for breakfast a couple of weeks ago and had a terrible experience but stopped again for a late lunch yesterday and it was worse. Made to pull up to line after ordering from drive through. Easy order, nothing out of ordinary. 20 minutes later I finally got my order and politely asked if my bbq sauce was in the bag . She said yes. Decided to look anyway and guess what. Not there. Walked back to window and got my bbq sauce. 30 minute ordeal for fish sandwich, fries and strawberry pie. No way I'll stop here again read more

If people still go there it is incredible. A fish fillet sandwich has a over cooked bun and the cheese is so dried up from either being under the heat lamp too long or being overcooked. They seem to want you drive in they so one does not take time to see that most orders are not correct. Beside from this the time one gets to their location, the fries are cold and the burger has little favor. Better to go to Taco Bell beside it or Wendy's down the road. Of course, Chick-Filate is across the highway. read more

Service was terrible!!! They were so incredibly slow, we sat at the screen for 5 minutes before taking our order, we then sat again for another 10-15 minutes waiting to get our food. Terrible service do not recommend!! read more

Service was sub-par during this visit. I did an app order and pulled up to the window. When I got to the window, the cashier just looked at me several times without acknowledging that I was there. I pulled up to the second window and the next person asked what my order was and sent me to a waiting stall. I asked her to be sure to include the sauce and she nodded. The sauce wasn't included. I won't be going back to this location. read more

McDonald's - Drive Through - Fast Food Near Me - Piedmont, South Carolina

If there were only a zero. Lots of employees standing around, but nobody on the cash register's. Several people in line and I waited a few minutes and could see I was going nowhere fast. Never again at this location. read more

Ordered 4 biscuits in the drive thru, 2 egg biscuits and 2 bacon/egg/cheese biscuits. Checked the bag for quantity, yep 4 biscuits present and accounted for. Got home and all 4 were just plain biscuits. It's ok, we all make mistakes. Went back and went inside, the guy at the counter was helpful. It was the rude woman that appeared to be running the back that is a horrible employee. Made rude comments about how "I better have my receipt etc". Really? Is that my scam? Order plain biscuits and come back and complain to trick you into free toppings on my biscuits? Disgusting behavior. Maybe she is just mad at the world for having to work at McDonalds as an adult. I e cream machine was probably broken too. Terrible, would not recommend. read more

Just do yourself a favor and go somewhere else! Employees are friendly but this place is poorly run. Lobby is locked so customers can't go inside. Guess they don't have enough help. Too many other choices around to put up with this!! read more

I don't know what happened to this store but it went to pot in the last six months. I consistently get an incorrect order or something is missing. I'd bypass this store and go down the street to Easley if possible, otherwise I'd suggest sitting in the drive through line and check EVERYTHING before you leave the window. read more

DO NOT RECCOMEND. me and another car were in the drive through, they mixed both of our orders together and then gave it to us. not only were our orders mixed but they were wrong. even when they fixed it, it was still messed up. our mcdoubles didn't have anything on them but the patty even though we didn't change anything. we were missing all of our drinks and we got the 6 piece meal but no 6 piece. overall this sucks because we just came from the pool and were looking for a nice meal. took over an hour to get remotely decent. read more

Great Service Michael is such a nice worker he is the Store manger. The fries are the best and everything is overall great

No paper towels in the bathrooms, which needed attention, but the fries we ordered were freshly made and McDonalds good. The store appears clean, tables were wiped, and the counter people were polite. This is McDonalds, not the Ritz. Don't aim high. read more

I came in today (Saturday) for lunch with my wife and I had a blast! I can assure this is the best McDonalds in the upstate. I've tried a lot of other places around and they all are terrible. I was giving McDonalds another chance and I'm glad I found this place. The staff was wonderful, the service light-speed fast, kind. The food was delicious we started with one order and ended up ordering 3 more times same lunch. The place was flawlessly clean, the music was cool. Totally recommended. Good job crew!!! read more

I like the interior of this location. It's trendier, more comfortable and looks cleaner with the sleek designs.

I wouldn't advise getting any burgers here at all. Every time I get a big mac here it is cold every-time . Apple pie is cold . If u want your food to be cold and your order to be wrong .. this is the best place to go . read more

Hey McDonald's in Piedmont, wanted to thank you for the 2 lime slices you put in my daughters chicken nugget happy meal. Even tried calling to speak to a "manager" about it and the guy was rude, unprofessional and continued to think I was saying "lines." Never, ever going here again!!! read more

McDonald's - Where's my nuggets??!? - Fast Food Near Me - Piedmont, South Carolina

Ordered 2 apples pies, and 2 meals. Apple pies were cold as ice. Took them back in and they told me it would take 12 minutes to cook fresh ones. I said ok I waited. Get home and I still have ice cold pies. Went back and got my money back. But the "manager " Chris is unprofessional. read more

This McDonald's, store #22083, is located just off I-85 exit 40 (SC 153 - Easley) in Piedmont, South Carolina. It's a freestanding McDonald's with a PlayPlace and drive-thru. We stopped by for a quick snack on our way from Georgia to North Carolina. Late on a Wednesday evening, it was surprisingly busy. Overall, we had a good experience because our orders were filled fast and the customer service was good. We ordered: 1 medium chocolate milkshake - $2.29 2 McDoubles - $2.38 1 small French fries - $1.19 1 large French fries - $1.59 Tax was 6% so our total was $7.90. A McDouble is like a McDonald's cheeseburger except there are two beef patties instead of one. It's meatier. Also included is a slice of cheese, pickles, onions, ketchup, and mustard. McDonald's shakes are smooth and creamy and can easily be sucked through a straw. McDonald's fries are almost always reliable. I like them a lot. Drinks, including water, are self-serve out of two Coke fountain machines. The restaurant, including the men's restroom, was clean. Free Wi-Fi. read more

You would think the management would fix the giant potholes behind the place! Someone is going to break an axle back there. The service is friendly usually, but often slow. The food is still pretty unhealthy at McDonalds, and there are so many better choices for food in Powdersville. That being said, my teenagers still like getting things there occasionally. For grown-up, sophisticated tastes, I would suggest you skip it. read more

I had pulled through the drive thru and order a decent amount of food. As I had received my food I got home and went to start enjoying it only to find a lump of hair in my fries lack of one of the fries I had ordered one of the burgers I had ordered did not have meat just a bun and sauce with pickles. When I called I spoke to the GM I think he said his name was Brett he had an exceptionally snappy tone and acted as if he didn't care about the fact that the food I was eating was made by people not using proper hygiene I would recommend staying away from this establishment until the leadership actually cares about the customer as well as the hygiene of the restaurant. read more

wish i could give a 0 star review. i'm glad to see everyone else hates it just as much, seeing the 1.7 stars. got an interview for 4:45, asked an employee where i can get the interview. manager wasn't in, "wait 15 minutes." i sat down and 15 minutes slowly turned into 30. the yuppie ass manager never showed up. read more

If I could give zero I would, this place is disgusting. Looks like it hasn't been cleaned in DAYS. Very slow service when like 4 people where here to get food. Dirty clothes on the floor, and garbage every where I look. Step it up grubs Ps. The workers are rude as ever read more

This McDonald's is terrible messed up my order 3 times in a row this is ridiculous I suggest going ahead and driving the extra 10 minutes to easley I would give it 0 stars if I could read more

Went to this Mcdonald's location around 10:20 Pm. My order was 2, 10 piece chicken nuggets meals. When I looked at my order and bit into the food, the fries were greasy like if they tried to reheat them including the nuggets aswell. The sweet tea was very sweet aswell. Dont bother coming to this place as for the reviews can say for themselves. read more

Every time we come here the customer service is awesome. The food is always good when we've been here as well. Every once in awhile we just like to have McDonalds and this location never disappoints. read more

Absolutely the slowest McDonald's ever. Drive through always has a line on both sides and they move at a snails pace. Then when you get to the windows they play "is this your order". They try to charge you for the wrong order, so pay attention. Then they will give you the wrong order also. Don't pull away without checking your bag. read more

i am not one to write a review but this felt necessaRy. I went here for breakfast this morning and ordered an egg McMuffin. First, when i unwrapped the sandwich raw egg whites dripped down onto my shirt which was gross enough, then as i was trying to inspect the sandwich for the raw egg whites i came across a LARGE egg shell. I went back and told them hoping for my money back, which was never offered, but instead received another sandwich. At this point I had no appetite but figured I would atleast try to eat instead of waste my money. Halfway through the second sandwich I SWALLOWED another egg shell. I called to explain my experience and was hung up on. DONT go here until the management changes read more

This McDonald's is probably the worst I've been to I ordered a coffee and it had a big crack on the cup, then my little brother ordered a plain cheeseburger and it had catchup and pickles on it. Plus they did not have that good of customer service. I would go to Wendy's which is overall better way better than McDonald's. read more

We haven't had good service from this location in a while. We decided to give them another chance on our way out of town. Again, our order was not correct. When we told the employee at the window we ordered a large tea, we were told that a medium is what they rang up. Needless to say, we will not be going back to this location. read more

This is by far the nicest and cleanest McDonald's I've ever been in. The workers were extremely nice and our food was out fresh and fast.

Just got lunch for my family. I ordered a double quarter pounder and a double cheese burger. I received a quarter pounder and no double cheese burger and was never given a receipt. I will avoid going here from now on. read more

Stopped by for two coffees and tea on Sunday morning The place was absolute madness. Not because there were a lot of people. The staff were running around like chickens with their heads cut off. The employees were yelling at each other. The cashier could not understand that I wanted half and half creamer not half decaf. read more

I observed serious quality issues at this McDonald's and would not recommend it for highway travellers. Where to begin? My combo meal was made into a large order without my asking, so I ended up throwing away a lot of the french fries (which were barely warm anyway). I also got an apple pie that I didn't order. The coffee was warm but not hot. The napkin dispensers by the soda machines were filthy, covered with what appeared to be soft drink syrup residue. There were flies buzzing around the trash can. After seeing all of this, I didn't even bother with the restrooms. read more

Cashier up sold my meal without asking. Fries were cold and they always hang my food out the window to assume that I don't need condiments. I'm confused should I just snatch it and drive off? Breakfast is usually fast and good at this location. I still don't like my food hanging out the window deal its just plain rude. read more

This particular branch of McDonald's is just aweful. It's not just the service being slower than most. The unbelievable consistancy of an order being wrong, item or items forgotten, out of food or containers or machines broken. It's always something over the last couple years not once have I gotten what I came to order in a complete fashion. I just don't understand how a huge Corp like McD's doesn't do SOMETHING about it... We've started completely avoiding this particular branch at all cost unless the absolute last resort. Due to their just plain negligence & lack of trying, not to mention the rude employees & several "managers" to top off the horrible food or lack there of experiences. read more

Didn't give us everything and one burger had no meat... like really guys I've never seen suck bad service and then they wanted us to go back through the line and re order read more

Wrong order in drive thru at 6:30am. Had to pull ahead and wait only to be given wrong order. Turned around and went back inside after driving up the road. Given wrong order again. When given correct sandwich, bagel wasnt toasted. Got to work and yogurt parfait is expired. No breakfast and no lunch now. It's not rocket science folks, it's McDonalds...if i could give it a zero rating i would read more