Fast food with a cult following. Traffic is so heavy they have people out front directing cars we like the grilled nuggets and the ice cream on our birthday. It's always delightful. read more

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I had issue. After contacting the restaurant, I received a response from Pam Hall (the other franchise owner) . I was disappointed by the overall tone of the response, which I felt was dismissive and condescending. This restaurant has went downhill and simply doesn't care. If you have issue they will say you have high standards. You won't get cent from me with that attitude. Too many other restaurants. read more

For the THIRD time in 2 months I've left this location after ordering GRILLED nuggets, yet received regular instead. I'm not sure why there is a disconnect. I do not have this issue at any other location. It's my fault for not checking the bag, but should I have to? read more

Super service and the food was excellent! They seem to actually care about being good enough to make you want to come back! Thank you!

This location is quick and friendly. Drive thru is super speedy and efficient. My food was piping hot and correct. Food was also very good and tasty. Busy location but you won't be waiting long at all. read more

Horrible customer service. Made me drive all the way up there thinking I was getting my food and didn't honor the order. Then had the audacity to offer me a cookie?? Like what? I could care less about the refund it's the time wasted part that got me. read more

Biscuit update. It has been a while but I decided to stop in the drive through for a chicken biscuit on June 9, 2020 during the time when this location is only operating drive through. They are the masters of the drive through experience. But the biscuit has changed. Now, it is obvious that these are not the former hand made biscuits, which were round. This biscuit was clearly made in a pan and was more square-ish. Plus, it was substantially thicker than most biscuits I have had from Chick-fil-A or most other fast food biscuits. So much so that I noticed the chicken seemed overwhelmed by the biscuit, so being an engineer, I got out the ruler. The biscuit itself, without chicken was about 2.5 inches high. The chicken was only about a quarter of an inch thick. It's a little bit larger than other biscuits, but the ratio to chicken is way off. I ate it though. Still good. read more

Had a mobile order for a Mac and cheese carry out. It took a total of 20 minutes to get a medium mac and cheese. One of the girl employees came up to me and rudely asked if I was at the wrong location. I showed her my order was clearly for here and she just walked away. I waited another 10 minutes before she came back to make sure I got my food. When she finally gave me my mac and cheese she gave me a "sorry" with attitude. Worst experience at Chickfila ever. read more

Kimberly was a breath of fresh air! I honestly can't remember the last time at a fast food restaurant, I was greeted with a smile and was welcomed to their restaurant. She made the experience so much better and I could tell she was genuinely happy to be at work and to be able to serve us. Thank you!! read more

This restaurant is on point! Very fast drive thru. I love that they have employees outside taking orders and payment. It's much more reliable than speaking into an intercom when super busy. read more

There's not a lot to say about a restaurant chain, but if you've ever dined at Chic-fil-A, you know they offer well prepared foods at very reasonable prices. They also offer free refills on all their beverages and this is a nice plus when you're about to get on the road again! The menu offers soups, salads, sandwiches, wraps and more. And yes, there is a nutritious kids menu selection as well! The staff is well trained, much like the employees of the Ritz-Carlton. They are polite , courteous, and gracious--NEVER any bad attitude looks or comments. So refreshing when so many fast food restaurants seem to be a breeding ground for rudeness! read more

I have mostly sworn off chik Fil A due to the amount of food for the price paid, considering this is fast food. I had a free sandwich coupon, so I stopped in to grab the grilled chicken sandwich. The place was filled with kids and moms, since they are out for school. It was loud and chaotic in there. My sandwich arrived and surprisingly, the chicken actually matched the size of the bun. Not the normal nugget that is on the sandwich. The chicken was slightly dry but not overly. Good grilled flavor but very salty. My feet are already puffing up and my fingers look like kielbasas. Not bad. I guess every CFA has the soccer mom and kid thing going on. Not that there's anything wrong with that. The place is still way overpriced for my liking. read more

Chick-fil-A - All the little chicks in their basket - Fast Food Near Me - Greenville, South Carolina

Forget something from my order probably 75% of the time. They really need to fix this. I'm so tired of paying for side salads and not getting them. Without fail, if I don't check my order, they've missed something. I can't always go back. You guys probably have $50 free from me by now. read more

Menu says 10 count mini served open until close. Arrived at drive through at 12 minutes until close. Was informed they "don't have any chicken minis snd that they take 7 minutes to cook and they would be closed before they could cook them." I ask cashier to consult a manager. She offered to "cook 4 but not 10" as is offered on the menu. Ask again if the Manager was in agreement with not honoring menu offerings prior to closure. Cashier said manager was fully aware of the situation and refused to cook the chicken minis even though there was plenty of time to cook them prior to closure. The manager on this particular night happens to be the sister of the franchise owner. It seems my review regarding service is in line with google reviews noting lack of acceptable service from this chick fil a. Im hopeful the owner is business minded enough to identify poor service and explain to his staff and family that the posted business hours are to be adhered to and that a lack of on hand food is a result of poor management practices and should not be handled this way in the future. Thankfully there are multiple franchise owners for chick fil a in this area that are just as convenient if not more convenient than this location. For this, we are thankful as we wont be back to this location. read more

I still dont understand how they pull this off. Hordes of people coming through like a football stadium and they get it right. We ordered and stopped by the condiment station to pick up a few things. The server actually beat us to a table. Now that's lightning fast. The dining room was very clean and smelled nice. An employee asked us if she could get us a refil. Where else would this happen except chick filet. This place is awesome. read more

They are always smiling, the food is always great, and everything always runs so smooth!

Order my phone online to make it easier Ann's faster, they skip my car 3 times, then make me park to wait for my food.

Busy Chick-fil-A on Woodruff @ 385. Despite being very busy they move people through the drive through pretty quickly. The food was standard CFA quality. read more

We had been to this place to get a quick bite. This place is usually packed with families and kids having lunch on Saturdays. We managed to get a booth for ourselves, but I don't think the booth had been cleaned properly because we could feel few crumbs on our seat. The burgers were fresh so I think we would prefer the drive -thru next time that we go. read more

Chick-fil-A - Chicken burger - Fast Food Near Me - Greenville, South Carolina

This location is a mess since the remodeled! I've been three times since they reopened and every time it's been disorganized. The staff is confused, my orders were all wrong and the food is cold. This was a really well run location with great staff and procedures. Now it's out of control. read more

Not a positive experience tonight. Went for dinner with my wife and the place was a mess! This Chick-fil-A has an extremely attractive interior. It looks like it was remodeled recently and has some very cool modern styling. However, that doesn't help if the place is filthy. There were fries, napkins, juice boxes, and grease all over the floor when we came in. The table we sat at looked like it hadn't been wiped down since closing from the day before. I would understand if they were busy and couldn't get to cleaning, but there were about 10 people total when we were eating. Then came the food. My sandwich was prepared incorrectly after I confirmed the way that I wanted it. Our iced coffees were messed up as well as one was overly sweet and one tasted like dirt water. One girl behind the counter bent over and started adjusting her hair while I was waiting in line. Kinda gross to me since she is behind the counter where food is handled. Another girl was emptying trash cans with gloves and then went behind the counter area to do something without taking the gloves off. I'm not sure if I'm overly cautious, but it's kinda gross to me. Probably will go out of my way to visit the Haywood Rd location next time. read more

Chick-fil-A - Fast Food Near Me - Greenville, South Carolina

Rode up to the double drive thru about 2 p.m. on a Wed. and the line wasn't moving in either lane. Waited about 5 and then decided to back out while I could. Walked in and there was no one in line. Ordered my frosted lemonade (BTW - not just frozen lemonade - this is a lemon smoothie-milkshake and delicious!) and walked out to find the line had only advanced one car. So unlike any other CFA I'd been to. Ongoing problem or just that day? read more

Staff are always consistent & nice. Order is always correct and the lemonade is the best! Be sure to download the app for GREAT REWARDS like free chicken sandwiches & more! read more

Excellent staff. They are busy, but always fast. The food is fresh and amazing. They always have fun events such as pictures with Santa.

I ordered my food online and used their curbside pickup service. The parking lot is chaos and has too much going on for the small space that is available. Other than that small issue, the associate who brought the food to the car was smiling and friendly. I loved that! I know Chickfila is known for that. However, you don't always get a smiling face. He was cheerful, the food was fresh and hot. I ordered an 8-count chicken nuggets (which was a free reward they were giving members), and they gave me 11 nuggets! I appreciated the extra. The food was hot and the order was made correctly. That + great and quick curbside service = happy eating! Thank you Chick-fil-A! read more

Everytime J go near a Chick-fil-a it is my number one option. They have great quality food and even if the line is very long you can get through the like quick. I love how they have so many great choice's of sauces. Some people might say how they only have chicken but to me they have chicken at a great pice with great quality and amazing taste. My favorite part of Chick-fil-a is there AMAZING fries they just the perfect amount of salt and they do not over cook the fries but they don't undercook the fries there perfect. I totally recommend this great food very clean inside also! Yummy! read more

Chick-fil-A is delicious! The service is extraordinary and the locations are always so clean! They even walk around and offer to get you drink refills! Where else can you find that in fast food??? Taking children there is a breeze! They even bring the food to your table after you've ordered! My kids also love the fun playground! A favorite for our family! read more

Outstanding service at lunch. Five star all the way. Breakfast and dinner don't quite measure up. I cannot, for the life of me, get a double meat or extra meat chicken breakfast burrito in the morning. I've almost given up on them for breakfast. Otherwise, the store is top notch. Great quality food and a manager who cares make this a great overall store. Five stars for how they handle lunch rush! Four for the rest of the day. read more

I'm not a fan of fast food. This is probably the only drive thru food I'll eat. Nobody makes chicken like they do. And the waffle fries are awesome. The service is always courteous and accommodating. read more

I love this place.. The staff is amazing and this store seemed very nice inside compared to some of the other ones I have been too.

i like this chick fil a my problem is the drive thru it's very crowded and slow they got you order wrong but they just said the wrong name but my food was amazing i recommend this place read more

We come here a couple times a week and it is always a very pleasant experience. Stevie, she is jewel. She always remembers our names! The app is a great perk, too read more

This is honestly the best Chic-Fil-A! I've been to Chic-Fil-A's in Georgia, Florida, Maryland, North Carolina, Alabama, Virginia, etc. and this is still the one to beat in my book. They're always clean, have great service and the recent complete renovation took the restaurant to another level. Keep it up. read more

The Chick-fil-A on woodruff has always been one of my favorites. The customer service is outstanding and they are quick but don't seem to rush you when you. Definitely get the grilled chicken sandwich with fries and a lemonade. They have high standards for they're product and it show. Thank you guys for working hard! read more

Great fast food very well run restaurant. The double drive thru works great

This was the first chic fil a we ever went to. Loved it. The food had a fresher taste than most fast food places. Love the fries, the chicken tortilla soup & the cookie crumble parfait. read more

Let me be the first to say Chik Fil A is known for their exceptional customer service and I've visited time and time again for that reason. Today was not the case. I went there on my lunch break and doing a favor for a friend as her previous order a week and a half ago wasn't right. She called them, spoke with a manager who insisted that due to her inconvenience, he would replace her whole meal. (8pc combo and a side of chicken salad). She called today to confirm that she could still redeem her meal. Rachel assured her that it would be fine. I get there, explain the situation and no one seems to know what I'm talking about. I'm assuming a manager not in uniform (blue shirt and blue jeans) comes out for me to explain the situation AGAIN. I tell her I am on my lunch break but explain the situation AGAIN. Needless to say the cashier brings me the side of chicken salad and I ask "is this the only thing she's supposed to get?" and he says "yes just the chicken salad" so I say well let me order a #8 with a coke. He brings now the second bag with an 8 count nuggets in it. I ask "where are her fries?" He says "oh I'm so sorry, charges me for the fries instead of voiding and ringing it up as a combo that I asked for and brings the fries to stuff it in this bag that's big enough for just the 8 count nuggets. I say "I need a bigger bag bc this won't fit" he says "well it will but ok" I'm speechless! Im now at Chik fil A on my lunch break for about 20 minutes with 5 bags for 2 meals. My co-worker called back up there and spoke with Kensley who was able to read word for word my co-workers situation, what was promised, and how it was supposed to be handled. Why wasn't this done in the first place???? Everything about my experience today was off. read more

All the hype about this place , it's only fast food. My chicken sandwich portion so small. Was being nice eating it in 3 bites. Customer service is alright though. Waffle fries I counted 5 of them . read more

Very fun for the kids! On school spirit nights they have someone walking around helping get refills and assist with any needs.

Waited 50 minutes for my order this morning. Staff seemed disorganized and dismissive. Normally this location is great. No one seemed to be taking ownership about people waiting for 25-30 minutes for a couple of biscuits. "My pleasure" wasn't anywhere to be seen today. read more