I'm done with this location. I've been ripped off too many times. I always order a fruit cup for my daughter and they never include it. I always have to "remind" them after they give me my food. The last time they asked me my name 3 times just to give me a completely wrong order. It's my fault. I knew they were incompetent, I should have checked. Won't happen again, I'm done with these clowns. read more

Went to chick-fil-a around 8:10pm asked for a Cobb salad with no tomato. I was told they can't do that since the salads are premade in the morning. So they can't make a new one now since they make them in the morning. I have gone before at night and was told they are all out of salads. Guess they don't have the stuff to make salads after the morning. I went a few days later in the morning asked how long is the wait for a regular chicken sandwich I was told 15-20 minutes. I went to the window (i was in the drive thru) asked the cashier to speak to the manager the cashier Jade rolled her eyes and huffed as she turned around and told the person taking orders I wanted the manager. He comes to the window and says he is the manager. I said no your not. I just heard what she said to you and you said I will just deal with it. But my question is why is the wait 15-20 minutes? You are coming chicken just like you are now? He said they all orders are made to go and everyday they drain all the oil clean the equipment and refill the oil for lunch time.I also said I have called and spoke with the store manager in the past asking why I was told it's 15-20 minutes for a sandwich and I waited and it came out in 6 minutes. The store wasn't busy no cars in line no one inside. I was told that long of a time because they didn't want to make it. The manager said that it does not take that long and I should have never been told that. So when I told this to the drive through manager he said "I can start that sandwich for you now if you like" I said why? You just told me it will take 15-20 minutes. Are you telling me now that you lied? He didn't say anything. I told him I held up the line for the nice people behind me long enough and I'm not waiting. I drove off. Not sure what's going on with this store but the quality has gone down. The breakfast bowl don't waste your money. Half the time the forget the eggs in it. The salads have to check your toppings. They forget half of them or there are so little you take it back and they are embarrassed by it. You spend over $10 on food you expect to get the toppings. Lettuce doesn't cost $10. Anyway, not sure if this review will make any difference. We won't return to this chick-fil-a location. They don't have to care they are busy and my one little family makes no impact so nothing with change. read more

Ordered my food, then they told me to pull around front because I had a special order. When I eventually received my food (two items), both sandwiches were cold. I thought Chick-fila-A was a well respected establishment? Well, apparently not this one, because they're serving cold food. read more

This was the first time coming to this establishment. And I was not disappointed! Chicken and biscuit breakfast was fantastic. My daughter has been begging to go here so I had to buy her lunch and bring it to her school, Surprise!!!! Needless to say she was excited. The food arrived fast like it should. I went in to order, place was clean, help was friendly and the girl behind counter recommended there signature sauce which was great. What more could I ask for. read more

Not worth one star!!! I have a medical condition that does not allow me to eat fried foods. Ordered the grilled chicken nuggets. Drove 15 minutes back to work with almost no lunch time left and found that the idiots gave me Deep Fried chicken nuggets. My fault for having to double check people who want $15 per hour. Now no lunch for me. read more

Today at Chik Fil A, Jacob was my cashier in the drive through. He was very pleasant and helpful. He is one of the only cashiers who when I've asked for a lot of chik fil a sauce, has rang it in accordingly. I had the perfect amount when getting my food from the window. I noticed that they are doing some new things. Jacob asked me for a name for my order when I pulled up to him at the speaker box, when I pulled up to the window to get my food they greeted me by name with "how are you, Haley?" That was nice. I also noticed they have started putting mints in the drive through bag. Great visit! I love chik fil a! read more

I have been through the drive through and the service is amazing. Everyone is working so hard and they all look like they love their job.

Delicious! Always great service backed by good food. Only downside closed on Sunday that'd make it perfect

This is a fast food restaurant and I am writing review. This tells it all. This one has great kid friendly playground and the staffs are awesome. Even though we do lots of drive-through, it will be awesome dining inside if we had time. I wonder how they do this in fast food restaurant. I heard they get paid well and it is definitely working well. Good job Chick-fil-A. read more

Superior quality food along with superior quality service wow what a restaurant. Name one other fast food restaurant where they come and give you free refills on your beverage. The consistency of products has been excellent year-over-year, right along with the outstanding people that they hire. read more

This place is best place everrrrrrrrrr. Every time when I come to this place, I left with a happy face and satisfied stomach. Spicy chicken deluxe is the best of the best! read more

This Chick-fil-A is right by my work and they do an excellent job. Everybody is super kind and courteous and they are very professional. Very hospitable and well-groomed, and well-mannered. The food is always great, and they have such a great system for getting the orders out fast and efficiently. While the orders get out fast and efficiently, you are always welcomed with a smile and they all remember your name. The employees genuinely seem to enjoy their jobs and it makes the customer experience supreme. I will continue to go to this Chick-fil-A all the time. The food is great and the people are sincere. read more

Food was great, but wow extremely rude employees. I'm a server and many of my tips are in ones, so naturally I paid with all ones, considering thats all i get, and the girl (a young blonde) seemed extremely irritated with the fact. The window at the drive threw is quite large and i heard her manager and another employee complaining about me paying in all ones saying it's annoying. After she gave me my change she literally just turned away from me and said nothing when she gave me my food. Very rude and not what i expect from a chick fil a.. wont be returning. read more

No complain about the food and service. But i wonder about the kids that work the drive thru, been outside on a 112 degrees, it is kind of inhumane. Do they get essencial worker incentive? read more

jonathan is a w manz handed me my food before i even got my change 10/10 definitely recommend this cfa

The few times ive been to chic fila its been great! ok service, great chicken astonishing fries! Very good quality overall resturant im going back as soon as possible! read more

This is the best Chic-fil-A!!! They are so nice and super friendly. That means so much in today's life. To be able to enjoy a great meal in a friendly atmosphere is wonderful!! Thank you! read more

Literally one of the fastest and friendliest chick fil a I've ever been to the customer service was amazing if I lived closer I would go here every day! read more

So usually when I come to this location I never have a problem. However this particular time I did. I went inside to order and the cashier Micayla was very kind and patient with me while I ordered. I decided on a Chick-fil-A deluxe sandwich with pepper jack cheese and large fry, and to drink I had a medium half lemonade/sweet tea. I asked Micayla once she had given me my receipt if I could have fresh fries. It didn't seem like a problem. Less than 2-3mins later Taylor (another worker) approached Micayla and I with a bag. I asked Taylor if that was for me? She answered yes. I continued to ask if the fries were fresh she explained that they were. I pulled one fry off the top and it seemed to be okay. However, I ordered a large and the rest were either too soggy or too hard and tasted stale like they had been sitting out for awhile. The sandwich however tasted fine and so did the beverage. I called the store to explain the situation with the and Taylor explained that she was the one that helped me and watched me eat a fry and leave the store (very rudely). Taylor explained that she would have the manager contact me. I truly believed Chick-fil-A was built on kindness and courtesy but unfortunately I didn't see it from that particular employee. It takes a few minutes to rectify a situation rather than make someone feel like they are a bother. " if these are considered fresh fries I might only order a sandwich if I return to this location". read more

Chick-fil-A - Chick-fil-A fries - Fast Food Near Me - Phoenix, Arizona

Tell me why the blondie working on April 25, 2020 said they're not giving out sauces? I went up to the window and asked for ranch when I got my food and she told me company policy says no sauces right now? Uhm what? read more

When this place first opened, my heart skipped a beat and a single tear of joy streamed down my cheek. What can I say?! The staff is always so friendly! The food has never failed me. I love this place. I honestly love this place. This is the king of all fast food! All hail Chick-Fil-A! read more

Honestly, best, friendliest, fastest Chick Fil-a in Arizona. I've been to practically all of them and this one has constantly been quick in drive thru even with a long line. Workers are always friendly and making me smile. And apologetic when they mera up and they more then make it up to you when they've made a mistake. There is a reason i prefer coming to this location above all others. Keep up the spectacular service!!! read more

I love Chick-fil-A! My favorite is the southwest salad and the tortilla soup! I really like the outdoor sitting as well! The customer service is top-notch! Enjoy!! read more

Great people and great food!!! Always positive customer focus!!! Thank you!! We had the breakfast items and they were perfect. read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

Most Chick-Fil-A's get 5 stars. This one gets 2, deducted one star for each time my order has been wrong in the last 3 visits. First, order a sandwich and nuggets, got a sandwich and fries. Next time, ordered two spicy sandwiches, got two regular ones, also asked for mayo, got 1 packet, um.... Tonight, ordered 1 spicy, 1 regular, was told I had to pull aside and wait for the spicy (no big deal), I said "No problem, just please remember the mayo". They brought the order to me, I quickly checked to see if it wasz there (no mayo), I look up, she's gone (gee, thanks, I waited for you). Love this place, wax excited to get one on my route home, but Im not coming back to this one. Terrible management when you cant get your product out correctly. read more

They made our short visit wonderful by singing Happy Birthday to Carol! Great team and wonderful humbling staff! Love them!

Haven't had a Chick-fil-A since 1984 as I just haven't been near one. As good as I remember!!!! This location? Nice staff and very clean. read more

Good food, great prices and well managed. The dining area is always kept well cleaned despite being busy during rush hours, and the restrooms are also immaculate. Would highly recommend. read more

I've eaten here a few times & I can say that I've never had a bad experience at this location. Very clean and staff is pleasant. I usually get the number 4 the Spicy Chicken Deluxe. Yummy! I'm a huge critic when it comes to customer service and food quality and I must say that both are great here. read more

The food tasted like shoe shine on a dirty boot. I'll never eat here again unless I need another shoe shine!

I loved the attention and customer service this chick-fil-A always provided me until one day I decided to use the drive thru and once I got to work and decided to eat my lunch and took my first bite I noticed that the lettuce had a weird texture and tasted different, to my surprise when I decide to take a look, it was old lettuce and it was soggy and after that I'll honestly never come back to this specific one. Would rather go to McDonald's. read more

Finally a Chick Fil A that is close to where I live and work. Yeah! I think they are great. Really good chicken sandwich. Plain and simple. Although I do add mayo and mustard to it. Got to love waffle fries!! Really nice and clean. Of course they just built it and it opened on Monday so I would hope so. It is a grand opening so all the corporate guys are there handing out cookie samples and coupons for free breakfast sandwiches. Line moved really good. A little confusing when we first walked in but figured it out. That is what you get for just blindly getting in line behind someone. Not as mobbed as I was expecting given that it just opened. Got right to the front of the line and food came out pretty quick. We got our food to go, a coworker and I, and took it back to the office to enjoy it. I will definitely be back at lunch time or dinner time. Chick Fil A is great. Plus they get extra points for serving Coke Zero. read more

We love Chick-fil-A in Ahwatukee. The staff is wonderful and as always the food is amazing.

This is probably one of our favorite of the fast food places. It is just about the only chain place that I will order chicken nuggets from, as are chunks of chicken instead of pressed/molded. Each location has a kids night, and my daughter regularly asks to go to these. I went on line to view their menu, and found out all the offerings they do to help you ordering. Needless to say, now that I know protein-style is an option, it's the way that I order their grilled chicken sandwiches. =) read more

I really love Chick fil a I always get a chicken sandwich I love that I can just order it as is and nothing is nasty on the sandwich I always ask for bbq sauce and it is really good in my book for fast food place. The boss of this restaurant loves dogs and has beggin strips and various treats if you bring your dog though the drive thru. The ppl at the restaurant are all great and very friendly I enjoy coming here, they should come to the foothills too and take the old building the jack and the box is in. =) I'd be really happy!!!! read more

I have to eat grilled chicken only. Went to drive thru got regular nuggets. Management sent me a certificate to make it right, great. Go in and they don't honor what certificate says.....then ask for a ice cream and chocolate said they don't do sundaes?? Good try management but..... read more

Let me just say I LOVE Chik-fil-A! We went here to get a snack and got a 12 count for 3 of us and I am so glad we pulled into the parking lot to eat them. Apparently whomever made the package couldn't count and shorted us. read more

Rude employee. Bought 6 different meals for my family. Asked for 12 sauces, which would be 2 per person/meal. Sounds fair? Nope. Employee said I could only have 6 sauces but could buy a tub of sauce. Why can't I have 2 sauces per full mean I purchased?? 2 sauces per meal isn't excessive. read more

We loved our experience. Chik fil a is a favorite for us. Every employee was pleasant and welcomed us. The restaurant was clean and tidy. Very impressed. read more

Always pleasant to eat here the food is delicious. Especially the spicy chicken deluxe sandwich. The staff is always very helpful & courteous. Glad to have this place in Ahwatukee. Very rare to find these qualities in other places. That for sure!!!!! read more