The one day its not busy I sit in the line for the longest time . In a single line as im the only one in it and the other line just keeps rolling by. As I can see my float just sitting there on the counter melting and when they decide to bring it to me its so sloppy melted it almost pours out the tops as shes walking to me . It was disgusting I went next door and threw it away. I like icecream frozen you know read more

Just got home and went through drive through always double check your order my Mac and cheese wasn't in there and sauces I asked for read more

Chick-fil-A - Fast Food Near Me - Pace, Florida

I so want to give this place a higher score but honestly it's the first Chick-fil-a that has been inconsistently with both my orders and the hospitality. I go here for the diet frozen lemonade and the salads which always taste delicious even when I have to go back in line or to the counter to get the missing items. I maybe get the typical "have a blessed day less than one out if three or four times and the younger staff seem just really tired. read more

My drive-thru order was perfect, hot etc and the employee that took my order outside was extremely helpful and personable. JACK was his name. I appreciate kindness and he had that in abundance. Thank you, Chick fil A for hiring him. He is exceptional. read more

Very nice staff and no complaints there but I think all those preemptive chicken slaughters because of the avian flu are driving chicken specials across the fast food universe. Yesterday I was bombarded with ads for Chic-fi-lay's new grilled chicken sandwich with the lime cilantro sauce, so as I was out and about yesterday I thought to stop in to the Pace, FL store. It's almost small enough to be a slider and I think the company knows it because they gave me a free brownie for ordering it... it's small, like Happy Meal small. I thought at first bite it was served cold but I hit warm by the second bite. It wasn't up to their usual quality... Anyway just a warning not worth the hype and certainly not worth a brownie... read more

We went there a week or two ago, Sabrina, our waiter, was very nice, she is a very blessed woman. Our food was very well-cooked, when there wasn't enough room for our large group, she even offered to take some of the other chairs in the restaurant to our table. We loved our meal, the place has a very friendly staff. I would love to come back here. read more

Cleanest restaurant I've ever worked in. Very hard workers as well. Foods always hot and fast

Always get a great sandwich here. Lve the spicy grilled. .............................

3 of last 4 orders have been missing items. Can't even get straws. Missing food and the sauce we paid extra for. No quality control and gone down hill. This is why everyone says go to Pensacola if you want good food and service. read more

I'm not someone who usually does reviews but the last 2 times I have come to this place they have been horrible not the food but the service . Last time it was something small today they humiliated me. I ordered something and they forgot it. I didn't even leave the store got right back in line and let them know the girl went around the counter and said the lady said they already gave it to me and I wasn't getting another one. I put the bag on the counter and told her she could check the bag It was a big deal at that point I just left the store without it because I was causing a bigger scene for a missing item . Until recently I have never had any issues with any location . The pace location has fell down low . Treat customer with respect . read more

The manager (I want to say her name was Cassie? But I could be so very wrong, she was in a blue shirt) on 12/18 @12:00pm was very helpful. Nothing short of amazing. We had 3 adults and 3 children and she was very accommodating when one of our orders were messed up. Awesome customer service. read more

This review is for the pimento spread. One word. NASTY. The rest of their food is really good.

Got to chick fil a at 10:19am, unfortunately not by choice I am gluten free and dairy free I asked if I could order a thing of grilled nuggets (since they have breakfast meals with this option) and was told no I advised of my dietary concerns and 0 accommodations were offered. Other than I can go Inside and wait for 10:30 lol Do better. read more

Who doesn't love a chicken biscuit in the morning! Service was fast and friendly thru the drive thru. Coffee was good. We don't usually do fast food, but chick-fil-A doesn't taste like fast food. read more

I've never had a complaint on chick-fil-a before today. I went to the drive thru in Pace, Fl and ordered three meals for three teenage girls who specifically requested extra sauce.. When I ordered I made it clear which sauces they wanted and four of them with each order. I told the girl taking my order that I would gladly pay for the extra sauces. Pulled around to the window and got my bag and was just about to pull off when I realized there were only a couple sauces in the bag. So I told the young man at the window that they forgot my sauces.. He said "Oh No Sir" they're in the bag.. so I look again and all I see is two sauces. I explained to him that I ordered four sauces for each order and he said that there is a sauce shortage and they're not allowed to give them out like that. I told him I paid for them and he said they are not set up to charge for sauces. I told him I'd have went on up the road to foosacklys if they would've told me that when I ordered. Not the end of the world but just aggravating to find out after I've placed and paid for my order. Those sauces are the bomb and I honestly wouldn't eat there if they didn't have them. read more

I'm surprised how very dirty the dining room floors are! And no one is controlling their 5th graders in the playground. They are climbing and standing on top of the playground set. It's crazy here! read more

Guess I was sitting in the parking lot a little too long after closing (free wifi). Maybe next time you could just politely ask me to leave like a normal person instead of CALLING THE COPS. Way to go guys really feeling the Christian love here. I'll be eating at Whataburger from now on. Shout out to Milton PD for being professional and recognizing the ridiculousness of the situation. read more

Ask and pay extra for sauce through door dash? Don't worry you'll pay for it and won't get it, payed extra for the sauce and when we received the food there was 0 chick fil a sauce. That I payed EXTRA FOR, I thought chick fil a was a nice and respectful and did stuff right, but no I thought wrong read more

I love Chick dip a and this was spectacular i love this chick dip a its amazing great food great workers keep going

Excellent service. They never get my order wrong!! The food is always amazing and fresh. Even if it's not fresh, it's nice and warm, not cold. The ambiance of the place is always clean, always open tables! read more

Today I was given an obviously old chicken biscuit. It was so bad I didn't even finish it. The time before when I placed a mobile order I was given the correct drinks but someone else's food order. Sadly the is the worst Chick-Fil-A I have ever been to. read more

They favor the left line 5x more then the right lane so if you want faster service get in the left lane. They don't on online pickup either. The food is decent but subpar compared to other Chick-fil-A. And they super slow read more

I just went through the drive thru and ordered a parfait and some other stuff but my parfait is just yogurt with 4 blueberries nothing else??Wheres the strawberries ,if I knew y'all were out I wouldn't have ordered it. Also there's a hair in my frosted coffee which now I can no longer drink,I'm posting the picture as well and keep in mind I'm blonde and I can't pull it out bc it's between the lid and cup so obviously it got there whenever they put the lid on read more

Chick-fil-A - ows a close up of a drink in a plastic cup - Fast Food Near Me - Pace, Florida

I ordered online and went in to get my order. It took over 5 minutes before I even got any recognition that I was standing there after giving one of the team members my name she said they were working on it and then nothing... I stood there for 30 minutes and never got my food and just left. I love Chick-fil-A and it pains me to write a bad review because I eat here quite frequently because my son is gluten free and likes the food options. It was very busy, but no one took the time to truly help me with my order. As a former Chick-Fil-A employee I know that is not how things are supposed to be handled. read more

CFA is always packed naturally but there's always 4-5 employees just standing by the sliding door waiting because they aren't making food fast enough. Not sure how renovations=significantly slower service. Food is always quality as expected. read more

Consistently forget to give customers what they ordered. I've had to go back twice now because the employees forgot something.

My family and I stopped for something quick to eat on the way to Orlando. The service was good and the employees repeated our order correctly twice (2 different people) got our order and on the way back on the road, we checked our bag and it wasn't what we had ordered. We had ordered 3 salads, 2 markets and 1 spicy market salad with Mac and cheese, spicy delux, and chicken nuggets. We got 3 different salads with NO dressing. NO Mac and cheese. And chicken nuggets with NO sauce??? Like I said the service was fine but after being on the road, coming from Texas 10+hr drive and finding out the food we were anticipating wasn't what we came out with. Paid way more than we needed to.... Busy or not, i wish my order was right. read more

Just wish it was open on Sunday! Great playground for the kids and it is a great place all around! I have heard some great stories about chick Fil-A and all they do for people. I go for the food and not politics! read more

Ordered food online for pickup 6 hours in advance and guess what they didn't even start the order until I showed up. Terrible customer service. read more

New renovations look sleek and the sliding door seems efficient. The service has been a little slow lately... but I can understand it takes some time to get things grooving with completely new technology and workspace. Employees have always been helpful when we've forgotten things or shown up late for breakfast so honestly I can't agree with the negative reviews on here. Looking forward to great meals in the future. read more

This location has to be the SLOWEST Chick-fil-A around. Employees looks sloppy with untucked shirts and no name tags. This location seems to never be prepared to lunch/dinner rush. I came in at 1pm and there's a huge line with one only person on front register. This places seriously needs to consider new management, and drive thru procedures. But like always the food is good, and the new renovations looks nice. But seriously get rid of horrible management and bring new ones in. read more

We got off 10 and came out of our way to go to a chick fil a so the kids could have an indoor play area to rest. We arrived and they have it closed. Beyond disappointing. That said, the staff was super friendly and kind. The food was typical chick fil a. read more

Hands down one of my favorite places to eat breakfast! Drive thru never takes longer than five minutes, employees are always so so friendly. I get the chicken minis that come with the little hash browns my husband gets the chicken biscuit and we both get sprite. Keep up the good work Chick-fil-A! read more

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No organization whatsoever. Worst service. Waited in the drive thru for 30 minutes when it was not particularly busy.

Food was good but wait time was kinda long considering it was 3:00 pm during the week They only gave us 2 condiments and forgot our straws and only a few napkins !!!!!! I know it's not that big of a deal BUT I have high expectations from any CFA I go to We were in our way home from a beach vacation so our local CFA is always awesome read more

Hot food, quick service, and the pickles never touch just as their founders intended....

Terrible. Waited in the drive thru for over 30 minutes and had to leave bc we had to be somewhere . Usually chick fil a is known for its expedience. Super unhappy and I now have a car full of starving kiddos. Won't be back. read more

Professionalism of staff was horrific. While the employee was taking my order, he said I need to take this phone call. Other employee walked up and explained that was very rude, while she was also very rude. I'm a District Manager myself in a sales environment and I understand that we have at times cancerous employees that we need to get rid of. This was a lack of leadership and accountability. Set a standard of no phones outside and set a professionalism standard as well. read more

Good ol Chik Fil A!! Great food served with a smile in timely fashion. This visit was jam packed with a Birthday party of kids. This did not slow down the Chick Fil A team!! Way to go!! read more

The service, like most Chick-Fil-A franchises is excellent. As a whole, I think the chain is over priced for the portion sizes - especially the nugget meal options. However, the restaurant is clean, the employees genuinely seem happy, the play area is great for my youngin', and the food is generally higher quality than typical fast food joints, so we keep coming back. read more