Burgers were best I've ever tasted, but I guess I don't really have much experience with good burgers because the chain fast food places in Pensacola are bad but compared to other places it made me feel very full. The way they serve and take orders at the window is very convenient to me. They have a nicely built drive through, I've seen college friend groups or larger families siblings/cousins going to eat there and sitting at the back of their trucks while eating. Overall this is a very aesthetic place and I don't know wtf these other ppl are complaining about read more

Live almost 60 miles from this Cook Out location in Pensacola, FL and occasionally pass by on business but never have time to stop until today.. So today was my first time and the menu makes you want to try one of everything because it all looks so good.. Since I couldn't do that I decided to get two burgers and a fry. I got the Chili / Slaw Cheeseburger and the Reg Cheeseburger to eat later tonight. The Chili Slaw Burger was good and the fries as well.. The only Cons to this establishment is it's a huge building and I had every intention on going inside to sit down and eat but it's not that kind of place.. You can order at the drive thru or you can park and walk up to the side window and order that way ... It's basically like a Sonic but no tables or chairs outside to sit at even though they have plenty of room. No bathroom access such as Sonic either. I was a little disappointed about this but it is what it is. A local lady who had ordered and was waiting with me said that they were going to put tables and chairs outside but the city wouldn't let them.. That didn't make sense to me because there is a Sonic directly next door which offers tables, seating and no bathroom.. ‍ Staff was friendly and offered great service, the food was good. Prices are actually more than reasonable here and I was surprised to see that. Try it out and let me know what you think. I would recommend it for sure. read more

Customer service. They cheated me out of some of my order.after I had to repeat myself several times.

I ordered 4 burgers and a chicken sandwich from an obviously inept and incompetent employee. Besides the fact t hat they had gone up on their prices, they cheated me out of the chicken sandwich, which I learned when I got home in North Santa Rosa County. I could not find a number so that I could voice my displeasure. This had been my favorite hamburger joint until today. Cheat me once, it's on you. Cheat me twice, it would be on me. Enjoy the unearned profit. You won't get another chance. read more

So, this time I ordered 2 double cheese burgers. I'm not the biggest fan of bacon in general but I added it so I could give some of it to Lexi. Also - 4 shakes were ordered: Peach, Strawberry Cheesecake & 2 Watermelon shakes. Watermelon is my most favorite fruit ever so I just couldn't picture it in a shake. It's vanilla ice cream & then they add chunks of frozen watermelon. It's the 1st time I've ever said a shake was refreshing! I half expected to see a watermelon seed at some point! The Strawberry Cheesecake was mine because I adore cheesecake. The Peach Shake was for my best friend. I'm pretty impressed with Cook Out. The burgers were incredibly fresh & delicious! Also - the whole order was ready in about 3-4 minutes. The cheese on the burgers were melty & the bacon was freshly cooked. So we had an amazing lunch & I'm already studying the shake options so I'm ready for my next visit! read more

THIS PLACE IS AMAZING! Look at those prices ; Mcdonald's cost more than this... I ordered 3 items + the drink for $6.99 , and I wasn't let down. Even the dorito bag taco was phenomenal. With the managers walking outside the premises making sure everyone was pleased , I felt very welcome & happy to have a new place with this much customer service. The woman taking my order was very quick, and took down all 10+ items that I ordered in little to no time. She sounded like she had a Doctorate Degree when speaking to me. I was blown away. I also ordered multiple wraps ; priced at under $3 , I wasn't let down whatsoever. I highly recommend the Bacon Ranch Wrap. It was amazing! I didn't even get to try their Shakes , but i'll definitely be back! I have high hopes in believing that their shakes are most likely their top priority and speciality! There hasn't been a new location to satisfy me as much as they did today , and I thank you all working there for the hospitality , and honorable dignity spent while taking my order today. I do not know why people have said bad things. They are completely in the wrong. Trust me. LIARS EXPOSED : Joe G says it costs $25 for 2 burgers , 2 fries , and 1 drink ; How is that possible when a 1 , 1 & 1 costs $8.54 after tax, he's lying saying he spent $25 and got 1 less drink than the $17.09 for 2 burgers , 2 drinks , and 2 fries? Something doesn't add up unless you're a liar. Ashley N says they don't have to-go standing menus , they most definitely do. Also, I just ordered 15 items and the woman taking my order had more knowledge and order consistency than I did ; it literally took me 1 minute to order 15 items.... You lied. Michael S states it took 20 minutes ; buddy , you went on opening week with 50 people in line... of course it will take a while. I went today with 20+ people ahead of my and I still ordered , and got my food within 10 minutes. You lied. And if they didn't label your burgers, why dont you open the burger and look at which is which? Goofy ahh. read more

Cook Out - Menu - Burgers Near Me - Pensacola, Florida

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Updated Review as of 3/13/2026 Recently went to cook out, ordered 5 bacon double cheeseburgers for my family. Cook out has raised their prices by a good amount. It cost us a little over $35 for those 5 burgers The burgers are not big, they around the same size of a McDonald's double, still tasty but definitely not worth $35 for 5 burgers in my opinion. There are tons of great burger places in Pensacola, especially the food trucks, where you get your bang for your buck. We are already cutting back on takeout and extras to save money in this economy, so we definitely like to choose a place that meets all our needs, good food, good sizes, good prices. Sadly Cook Out will no longer be on our list of places to eat. The staff was very nice and answered our shocked questions about the rise in prices and how we got to the $35, bacon is $1.00 per sandwich and the cheese is like .60 or 80. Cent per burger, couldn't remember which, there is no break down of cost on the receipt, which is why we asked the staff. read more

Well we tried for the 3rd time and for the 2nd time disappointed. The double meat is dry and thin and the bread is pitiful! The regular hamburger meat is better than the double. Just no love in these burgers but I guess if you want to fill the void cheap, this is the place. read more

Being told this is an icon burger place, we came with an appetite for a burger! Disappointed there wasn't inside seating, but let's move onto what people really want to read about, the FOOD! I ordered a jr. tray with a small burger (cheese, pickle, mayo) and chili cheese fries, with a sprite. It's exactly what you'd expect at a cookout. A delicious burger giving you all the summer vibes and the fries topped with chili and cheese making you feel like it's the Fourth of July! Only down side was the fries lacked ratio of chili and cheese, but the service was quick and the food was delicious! read more

1st visit. Burger was so small(picture )attached. Milkshake was good.onion rings were satisfactory read more

Cook Out - For the price we will go to 5 guys. - Burgers Near Me - Pensacola, Florida

The food tastes pretty good but the burgers are quite small. I went through the drive thru at 4 pm in the middle of the week so it wasn't busy. I ordered bacon for my burger, paid extra for it, but got no bacon on my burger. My wife's burger had no tomato on it even though it was ordered with tomato. The shakes are kind of small with no option for a larger one. We will still go back but next time we'll check our order before we leave. read more

So glad we have one near us now! I love cook out!! They are very organized and get you in and out the line quickly. This is my sons order: double burger with cheese and onion rings and cajun fries! read more

Cook Out - outside - Burgers Near Me - Pensacola, Florida

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We have been many times and I'm never disappointed. I always get the big double burger (same amount of meat but it's two thinner patties for more char/flavor from the grill) House style or Cheddar style. I think it's important to pick a style for the best flavor. For my two sides I like the Cajun chicken wrap, corn dog or Cajun fries which have an amazing flavor. I am not a dessert person whatsoever but their milkshakes are incredible especially the peanut butter milkshake and the banana (they mix in a real banana, no flavoring!) they are fresh and thick and very good. I also love Cheerwine. If you want an enormous drink order it Huge read more

The fries were barely warm. The mustard and ketchup look like a child had painted it with a paintbrush. The pickles were so thin. You couldn't see them. The tomato that I paid for extra was the end peace wow we were really hoping this place was gonna be good, but I say go somewhere else. read more

I moved here from NC 3 years ago. I missed Cookout and would travel to my native state just for this and Bojangles. I was so excited when they opened a Cookout here. I told all my friends about this place! I have not been disappointed yet. I really hate that people always try to find negatives about new places. When the summer shakes come out, for those who have never experienced CookOut, be prepared!!! read more

A crazy drive thru set up. Easier to walk up to window fantastic shakes over 40 flavors with real chunks or fruit in them. Good burgers and corn dogs made fresh. read more

Things to know: 1. They need a menu for this Pensacola location that's easy to find. I couldn't find one, and they don't carry several things on the company website menu. 2. They do NOT have barbeque, hotdogs, chili dogs, cappuccino shakes, and probably more that I'm forgetting. 3. We've tried: Cookout Burger-It has a VERY thin layer of chili and a lot of slaw. The chili was great and I wish they'd add more. 1/4 lb burgers All topping: The burger itself was very dry. Very little ketchup, mustard mayo, one solid slice of raw onion, LOTS of pickles. I had grilled onions today. They add A LOT of 'slightly grilled,' very long onion strings to the burger. The burgers had somewhat of a chargrilled flavor, but I was hoping for, and expected, more. Sides (which come with a tray order and you get 2 sides.) We all thought the regular fries were unremarkably plain, boring, fast food, crinkle fries that needed salt. The onion rings were fine with more crust than needed, but full rings, not chopped onion. The chicken nuggets were not bad at all. You get 3 nuggets as a side item. They were out of corn dogs today, but I had one last week and it was good, but you should know it's the sweetest batter you've ever had on a corndog. (Like a dessert corndog, but I liked it. lol) The hushpuppies were dry and not sweet. Shakes They are super thick! You'll need a spoon if you don't want to wait for it to melt a bit. The chocolate malt was really good, but the banana pudding shake has the weirdest texture and so sweet I would never order it again. Plus, the straws are really too small to suck up the chunks of banana, even when it does melt. Service This is a drive-thru only place. The line moves rapidly. Everyone was kind and super helpful. --I'll try some other things next time. Maybe there will be something over the top good, but not so far. read more

My husband and I got dinner from here tonight and had a wonderful experience. We both got trays, I ordered a big double burger cookout style, Cajun fries, and a ranch chicken wrap. I also got a chocolate malt with Oreos. The milkshake was sooo good. Loaded with Oreos which I loved. My husband ordered the cheese bites as one of his sides which he liked. There is no indoor dining at this location, just drive thru and walk up. The staff was friendly! read more

We're from North Carolina so we love cook out already but the quality of the food here specifically was really good. The onion rings are wayyy better at this location than any other place I've tried. The shakes were really good as usual. The parking lot is a little chaotic but there's always someone there to guide you. We will definitely be coming back. read more

Here's what you need to do; get in the drive-through, order the big double burger house style, some chili cheese fries, and a caramel cheesecake shake. You will be couch locked for at least 12 hours, but it's worth it. Unfortunately, no dine in, it's all to go or drive-through, but it's still worth it. read more

It's a good thing I wasn't a secret shopper. You wouldn't got very good points today. Not very nice. Almost argumentative when I wanted to order french fries and coke with my sandwich. They tell me to read the top of the board and I asked.Can't I just have fries and coke with my sandwich. They stopped talking. I had to ask if they were still there. Finally they said is that all you want. Rude service when they handed it to me they were mad.I will never go back through there and I'll tell my family.My friends and everybody the food was good but the service will make me not go back. read more

Went through the drive thru. They were all really nice and helpful. I was excited with it being new and seeing the line I expected it would be good. Food was like cafeteria food from school honestly. I'm hoping it'll get better the longer they are open read more

Food: Burgers are off the charts. They taste like homemade grilled burger. They come plain l, however, you can add things like tomato, lettuce and onion for a small fee.It was he best burger ever. Chicken quesadilla. Had great flavor but not much to it. It lacked filling. The onion rings were amazing. read more

Prompt, tasteless Burgers. it was obvious that the hamburger had been previously cooked, and then put into hot water to keep it warm. It was tasteless. The buns had obviously been in a steamer for way too long. First time, last time. Also, my wife's hamburger bun consisted of two bun tops. read more

PLEASE DO NOT WASTE YOUR TIME!! 1. Extremely disorganized drive thru 2. 20 minute wait time just to order 3. They did not label our burgers and caused an error. 4. Fries/Onion Rings = bad taste 5. Burger = leaves a nasty taste in your mouth, burnt flavor and worse than burger king Lastly, I was kind enough to call the customer service number to let the management know about our experience. The lady was dismissive, condescending, and non-receptive to any of my suggestion and my poor experience. Do not go!! I give it 6 months and they will close down! read more

I typically don't leave reviews but I think the (3) 1 star reviews are a disservice. All of those reviews were from opening day or the day after. EVERYONE knows that when places open you allow the employees time to adapt to the expectations of the establishment and people go CRAZY when new places open so with that many customers mistakes are going to happen. I went just a few minutes ago, line was moving quickly, food was FRESH, and employees were polite. A Jr. tray comes in at $6.99 and a regular tray at $7.99. You get an entree, 2 sides, & drink. You absolutely cannot beat the value of this meal. I got the double burger, chicken quesadilla, and cheese bites. It was enough to fill me up for sure read more

Terrible from the crazy winding lane(where it works great at chick fila) however after you order they never bring food out or tell you where to go. You actually have to cross over the lane and go around building to window. The convoluted menu is so confusing. They have a crispy chicken sandwich (which at every other restaurant means breaded and fried-well at cook out it's grilled)They forgot to give us all the second sides they force you to choose. They forgot to give us one whole meal. And to top it off it was all horrible-we threw most of it out. Do not waste your money or time. read more

Great experience! Fast service! Went after 4:30 pm and the line was fast. The lady taking my order was very patient and nice! My order of chicken fingers, nuggets, double order of fries, drink and 2 shakes came out to $19. Kids always love their shakes! Not the first time we've had Cookout and was happy they built one in Pensacola! read more

Went there a few weeks ago. Good burgers. like they were made on a back yard charcoal bbq. Today, not so much. tasted like pan fried on a stove .Not much taste either Be a while before I go back. read more

The gentleman from South Carolina who took my order was friendly and talkative. Our food was fresh hot and prepared correctly. We ordered two burgers , a Spicy , Cajun fries, hush , onion rings and cheese curds all of them were tasty. However, we will not visit this cookout often since there's no place to sit and we live 20 minutes away and don't want cold food by the time we get home. Hate it because we eat in store in Prattville and Tuscaloosa every time we visit which is about once or twice a month. read more

We finally tried Cook Out for the first time. I ordered a double cheeseburger tray. My sad, wilted bun, slightly soggy burger tasted like lighter fluid. The Cajun fries were good and crispy, there must have been an onion ring shortage. I got 3 small ones. They were not horrible, just ok. The tea is more like drinking slightly flavored (and I do mean SLIGHTLY) water. How on earth can you mess up tea???? It started raining hard while we were in line, so some of the parking lot attendants when scurrying, which caused an immediate slow down. I guarantee there's going to be a wreck in that parking lot if it hasn't already happened. Prices are reasonable. I just don't want lighter fluid tasting food. read more

they keep you coming back because they never get the order right. Fries are always burnt and the burger patties are highly inconsistent. Sometimes you get a good burger and others you get a baby burger. Why do they even have an order window, they never put together the correct order. I've had to go to the walk up window every time ive been there to get what i ordered. Lastly, who designed their building and parking lot. They should be fired. Ok, one more thing. Are they going to the parol board for employees... Cook out at home. Save your time and frustration. read more

Please do not waste your time, 2 burger, 2 fries and a drink over $25.00, burgers taste like lighter fuel, fries were good but onion rings are horrible. I will never go back. read more

Could be a great fast food joint for late night snacks however their customer service makes this place somewhere I would never recommend. Their drive through workers are so rude and mean for absolutely no reason. My husband and I are very polite every time; saying please and thank you and we understand being busy, having a bad day, or being tired late night. However, they are almost combative with you when you order every single time. Every time you say "thank you" or ask a question they just stare back at you or seem annoyed you're speaking to them. Today we pulled up and before saying hello or even acknowledging us the woman goes "you're gonna have to hold on a minute I'm busy". Again, we totally understand being busy. But the tone and aggression from the moment we pull up our car always leaves a bad taste in our mouths. Just ended up leaving before even ordering after waiting patiently for 10 minutes because it's just not worth it to get treated like that for subpar food. There's tons of other fast food joints on this strip of town with great customer service and workers who genuinely try to be kind. I would give them your business instead. read more

Went there around 3:30 and waited in line for 5 minutes then got halfway around the building before a younger fellow came to take our order. We proceeded to ask for a menu and he then stated that he did not have a menu and that we could look it up on our phones, so we did. As we are reviewing the menu the younger fellow is constantly telling us to pull up more and we eventually reach the on board menu and we begin reviewing that one and the fellow then asked us on 2 different occasions to move up some to where we could not even see the menu anymore so we had to resort back to looking at our phones. As we pick out what we want we start ordering and he proceeded to ask multiple times of what we wanted and after repeating ourselves multiple times he finally had it down. We pull up to the window and the lady then proceeded to check us out only to find out the meal she checked us out for was not ours and after multiple conversations with the lady and having to repeat the orders once again we finally have it figured out and then we are stuck waiting longer for our food to be made. After the lady checked us out i asked for extra sauce and when we received our food it did not have the special request we had previously asked for. It was a bad experience for me and my friends but I am a optimistic person and would love to try it again at another time but I can say I am extremely disappointed in the service they provided us with today . read more