Sorry to say... I love Chick-fil-A It's been one of my go to fast food restaurants since it's come to Kansas City and this location near Oak Park mall is always on point. The employees are as kind as ever and even when it looks crowded the inside lines move fast (I can't speak on the drive through). I've never had to wait longer than 10 minutes to receive my order and the food is always fresh. I also love that chick-fil-A has been banging out the limited release sandwiches recently, it's a nice switch up from a classic spicy chicken sandwich or cool wrap (my usual orders on the regular menu) Most recently my mom and I went in to try the jalapeno ranch chicken sandwich and we both enjoyed it but, be sure you ask for sauce packets because it doesn't come with the sauce already on the sandwich you have to dress it yourself. They also now have waffle chips (these debuted when the pretzel cheddar club sandwich was the limited release) it's nice to have a side option that's easier to take home with you if you don't want to eat it right then and there. The chick-fil-A sauce flavored ones don't necessarily match the taste of the epic chick-fil-A sauce in liquid form but, they do have tangy notes of bbq and a slight taste of honey mustard. It's unique to have a fast food restaurant put out a version of bagged chips! But, the best thing about Chick-fil-A will always be the sauce (and the quality of chicken) there are so many fun sauces to choose from, the OG chick-fil-A sauce is a must, the sriracha one is always something I order but, a tried and true combo is combining the buffalo with honey packets, little known about is their honey roasted barbecue but it's delicious! read more

Chick-fil-A - Fast Food Near Me - Overland Park, Kansas

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We brought our grandkids to this location for lunch and to play on the play place indoors. The service was nice from all the workers that we interacted with. Our food came out quickly and my grandkids loved their chicken nuggets, they weren't thrilled with the waffle fries but because they are use to regular fries. I have celiac so I had their grilled chicken bacon cheese sandwich on a gluten free bun and waffle fries and unsweetened ice tea. The sandwich was fine but the bun was gritty. The fries were great as well as the dipping sauces. My husband's chicken tenders and sandwich was very good he said. The play place was smaller but the kids liked it. The trash needed to be emptied in the women's bathroom but other wise the restaurant was clean. It was quiet for the amount of traffic. read more

Chick-fil-A - Play area - Fast Food Near Me - Overland Park, Kansas

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This is probably the worst operated chic fil a in the Johnson county area. I was in the drive-thru for 18 minutes!!!! Other chic fil a's in the area have many staff members working even outside when it's nice out to get the large amount of cars through. This place seems a bit more run down and just slow as can be. Super bummed this is our closest one. read more

Wonderful food and staff. Very clean, dining room and restrooms. Professional and educate staff working here. Will gladly come again

Love their spicy chicken sandwich and waffle fries. Drive-thru most of the time is pretty long during meal time. Dine-In is not too bad of a wait and most times are faster. Staffs are friendly. Indoor playground for kids. Location near a shopping mall. read more

Chick-fil-A - Spicy Deluxe Sandwich, Chick-fil-A Waffle Potato Fries and Grilled Chicken Sandwich. - Fast Food Near Me - Overland Park, Kansas

Been here 100 times and they never mess up ever. Most reliable restaurant in the area. Genuinely.

I normally have a good experience with Chick-fil-A and it's my go to for good healthy quick food. But today was not that kind of experience. My Market Salad was awful. You can't keep those salads premade for days. The lettuce was rusty, strawberries were mushy, and the chicken tasted just awful. I was so disappointed when I got back to my desk and that is the kind of salad that was waiting for me. Please do a better job of making sure your salads are fresh for your customers. read more

Want to give Wanda a huge shout out! She was absolutely amazing and went above and beyond to make our experience even better. She was so kind and warm and great service. Food was good and they were constantly cleaning the restaurant. Love this location! read more

Stopped in to grab something quick for breakfast. Purchased the spicy chicken biscuit with a side of honey butter. The biscuit was baked just right and the chicken was prepared nicely. I would have bought 2 or 3 more biscuits just to eat by themselves! read more

This is a nice location and staff are always quick and efficient. During busy times, the drive thru and parking lot gets a little crazy. I do like that this location has the updated drive thru (with the two lanes). The line moves quickly, even when it is very busy so I have never had to wait long. read more

The food was normal Chik fil a food. However they forgot my kids juice box. Took a little longer than it should have for grilled nuggets.

Consistently awesome service, hot and fresh food, and even though the lines are always long, they move along rather quickly. This is probably my favorite chick-fil-a location, despite the horrible configuration of the parking lot / exit area (lots of one way streets and you have to make several u-turns if you want to get back out southbound on Quivira). You can't go wrong eating here! read more

Amazing service and wonderful staff we can't forget the unbelievable food!!! Truly a 10/10

Food handlers. Expo. Etc. touch face. Hair. Etc. then touch food without washing hands or using gloves I pointed it out to team leaders. She didn't care or even mention it to employees or manager Kansas good safety laws / serv safe read more

Like any Chik-Fil-a I've been in they are super friendly, super clean. Made to order fresh. Always love coming in and this is a great location to come to. Always coming back. read more

Very friendly CFA with great food. Busy as like all other CFAs, but that's expected. Tried their chicken noodle soup here, honestly, was very surprised of how great it was!! New favorite chicken noodle! read more

Chick-fil-A - Chick fil a: chicken noodle soup - Fast Food Near Me - Overland Park, Kansas

They are always backed up with cars, but you get through pretty fast as they have young people standing outside to take your name and order. They run a tight ship. The food is very good. You must give it a try. You'll be hooked. read more

I'm not really someone who frequents this restaurant, however, their milkshakes are AMAZING. Their waffle fries are unique and fresh. The only reason I put a 4 is because the straw was too thin for the otherwise thick milkshake. Other than that, I really enjoyed the drink. read more

Chick-fil-A - Hand-spun strawberry milkshake - Fast Food Near Me - Overland Park, Kansas

Service and ambiance are excellent, everyone is always friendly and I LOVE their play place. That being said, some of the food just isn't very good... I'm not sure why, but the fries are bland and the club sandwich in particular is pretty lackluster. I live closer to this location, but I drive farther to other locations because of the food quality. read more

I made an online order for breakfast. I ordered at 10:20 and arrived at 10:31 and when I went inside to pick up my order the lady told me since it was after 10:30 they cancelled my order and threw it out since I arrived after 10:30. Half of what I ordered weren't even specifically breakfast items they were things you can order throughout the day and she said I should've got here a minute earlier and I would have gotten it. Why couldn't they have just set my order on the pickup table and let me pick it up even though it was after 10:30? I thought Chik-Fil-A was supposed to be the nice fast food restaurant. read more

I have always like chick-Fil-a, I get off in the morning time and traffic is bad, so I stop here to get a bite and wait for the rush to be over, I have never found a bad experience at these locations at all, many years ago this was something else and hard to get into this area too, but now it's easy to get here and there are other stores around here like academy sports, att, sonic and target too, for a business that is closed on Sunday and holiday too they are doing good, I like the Spicy chix, every place has a app for you to use and get rewards too,Yes, I have the app and have gotten some good free deals, what I really like is the Apple Pay here a must have read more

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Our family doesn't eat out much, but when we do, Chick-fil-A is always near the very top of the shortlist on possibilities due to it's combination of great food, amazing service, the play areas and kid-friendly atmosphere, and it's huge selection of sauces! Okay, maybe that last one is really just for me, because I DO love my sauces. And CFA does sauces better than just about anyone. And that leads me to my only gripe about this location: where is the saucebar? I love the locations that have a counter across from the order counter that have all the different sauces and utensils available for the taking. Yes, yes...I know that the packets of heavenly goodness reside just under the order counter and are free for the asking, but I don't like having to ask for them. Why? Because I'm a liberal sauce consumer, and I feel like a degenerate having to ask for more than the two the order-takers seem to want to offer. I can barely choke down my tender, spicy chicken sandwich and perfectly-crisp fries with less than five! That silliness aside, the help at this location has always been above even the chain's normally-high bar. On our last visit, one of our offspring obtained a boo-boo inside the play equipment that ended up being a deep-enough gouge to draw blood, and one of the lovely staff who help bus tables went far above and beyond her normal call of duty in chasing down first aid and an extra ice cream to earn back the smile. read more

Took 30 minutes to get through line!! Not what I expect at a chick fil a for an OLINE ORDER!! It's ridiculous - you guys need to get a new manager read more

This Chick-fil-A is on top of it's game! I hadn't been to this franchise in over 2 years because there are so many great food options in Kansas City. But after my experience today, I will visiting more frequently. What made my experience so great? First, I went during the lunch rush hour and I still got my food quickly. The food was great, easily my favorite fast food I've decided. Second, they really made an effort to thank their customers. They had an employee visit each table asking about how everything was, and left a couple of mints to freshen our breath after the meal. Third, they came table to table giving out free samples of their peach milk shake. I'm a sucker for peach milkshakes so this really got me excited. I left wondering why I haven't visited more often. I hope all are treated as well as I was today. But if not, the food is still worth the visit if you need a quick bite. read more

First time coming here, needed some food while I was in the area. Bathrooms are moderate for the most part. The drive thru was pretty packed. Inside its a bit quiet. The lines move pretty slow to order food. Associates were very friendly. Can't complain about the prices either. It also features a little Playland. Wouldn't mind coming back. read more

Was fast but I did a mobile order and I got my daughter grilled nuggets and I didn't realize tell we got home they were fried nuggets, receipt and on bag said grilled.... Guess just take the loss read more

I don't eat fast food. I eat Chick fil A. Here's why: - Fresher, healthier options relative to fast food (for adults, grilled chicken wrap...for kids,grilled chicken, fresh fruit, applesauce, etc.) - Phenomenal service. How so? Everyone is always genuinely friendly and they come to your table to help with anything you need. Sweetly. - Best fast food accommodations, such as: - - trade kids meal toys for books - - sticky disposable placemats provided - - quality high chairs - - automatic open trash cans Admittedly, as mentioned, I don't eat fast food. So I can't compare. But I'd bet money that this place is the best (and/or only) fast food that deserves your company. read more

I'm a CFA fan, and this location didn't disappoint. The service was friendly, cheerful, professional, and fast. Their salads are excellent, and I savor every bite of the sandwiches and waffle fries. This location has two drive-thru lanes and a play area for the kiddos. read more

Chick-fil-A - Restaurant Interior - Fast Food Near Me - Overland Park, Kansas

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So, one summer I had to take a bunch of classes to stay on track for graduation. Two of those classes were at JCCC, which had its own Chick-fil-A on campus, which is affiliated with this one. Chick-fil-A is proof that fast food doesn't have to be disgusting. Their restaurants are always clean, and they strive to cook their food in healthy oil. I also really enjoy the fact that they close on Sundays. Even if you don't believe in a 7th day of rest as mandated by God, you can at least accept the common sense of work-life balance and understand it doesn't just apply to individuals, but to businesses too. Cheers for a brave stance in the face of loss of revenue. It's not just about the bottom line. read more

Yeah I know no one needs a review of this place. Food was great but the lady working the counter this morning has helped us before and is always very nice and very efficient. Have to ID great customer service as it's becoming extinct. read more

Chick-fil-A is a chain restaurant so chances are if you're familiar with the food then you'll enjoy this restaurant. What stood out to me about this location was how clean the restaurant was and how polite the staff was. The restaurant was sparkling, the sauce and condiment rack was straight and neat and counter spotless. I was about three or four steps into the restaurant and I was greeted by two employees, not in a pushy way, but a friendly way. This Chick-fil-A happens to be right next to Oak Park Mall. It's a perfect location if you're out shopping and you need a quick snack. read more

Always clean. Polite workers. I'm a big fan. Doesn't feel at all like typical fast food. There can be a wait in drive through at lunch given popularity so try to go at slightly off times. read more

I had ordered curbside, and in the past I had great experience with it. But this time, I was in a hurry, and they messed up my order pretty badly. I asked for an 8-count of regular nuggets, but they gave me grilled instead. And I asked and PAYED FOR a large fry, but I was given a small. I am not happy about this visit. I even called and waited for as long as I could, but no one answered the phone to fix my order. read more

Chick-fil-A - Small fry, supposed to be large. - Fast Food Near Me - Overland Park, Kansas

I have been to many CFA restaurants in many different states. The staff here are rude and the restaurant is disorganized. My breakfast sandwich was made wrong and I brought it back, not one staff member apologized. They grabbed it and took it in back. Even team lead came up to see why I was at the counter and I told her, and she walked away. The mobile order line is in the corner of the restaurant where the patrons wait for their beverages/ice cream. How can stuff recognize mobile order customers?? The mobile order pick up line needs to be right when you walk in the door!! I will not be going back to this location. read more

Not unlike every other Chick-fil-A, great service and good food here. I felt welcomed and cared for- even from the drive through! My food was hot and all in the bag and when I asked for extra sauce it was granted too me. Why 5 stars? Because it's not often that fast food feels like fine food. But Chick-fil-A at this location has achieved that. read more

Don't get me wrong, food is good and always friendly people. But this has to be the slowest Chick-fil-A I have been too. I hope they can get more help soon. read more

servers were very friendly and helpful and they were okay well worth it. the fries were cooked to perfection alone with the chicken. whoever cooks food needs some of that slop read more

Hyperactive, rushed experience. I appreciate fast service, but these kids need to let their customers take a breath and react to what's being read from the workers' scripts. There was no one else in line, but I still left jittery, feeling assaulted by the rushed onslaught or the ordering experience. Chill, please, and act humansinstead of a frenzied, robotic politeness machines. read more

I was thinking about it, and since I started eating cleaner last year, this is pretty much the only fast food I do anymore (besides Burger King, I wish I knew how to quit you). Spicy chicken sandwich is the best, spicy chicken biscuit is the best, chick'n minis own, waffle fries own, service owns. That new One app is great, I barely had to talk to anyone on my last breakfast order and it was ready immediately - but the service that they put out is great too. Eat more chik'n indeed. read more

Nice chicken sandwich, I like how they cooked the chicken and waffle fries, especially their honey mustard sauce, always busy and popular