I came here and someone didn't wash their hands and that's all I will say. Never again…read more The service was okay. Nothing to write a yelp about. I should've known when our Icecream was melted when it arrived to us shortly after we ordered, but I assumed it was because it was a "hot" day. Like I said, NEVER again.

The golden girls decided to grab a burger tonight at this location and we loved it! The staff was…read moreamazing and greeted us outside as well as inside when we came up to place our order. Great setting and service. We sat and ate and we enjoyed our yummy meals. This was after work so we were hungry too lol I had the butter burger with cheese and fries. I got a black and white milkshake (chocolate and vanilla) and it was delicious! I was looking for a Neapolitan shake but it was no strawberry shakes lol mine was good though! We are going to have dinner at this Culver's once a month!

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

Recently moved from the city to the South burbs and Perros Bros was one of the first places I found…read moreand loved so far. However tonight I decided to order from Perros since their Gyros Plate was my favorite cheat meal. This is by far the worst Gyro I have ever received in my life . I almost feel offended from what received. Idk if someone was having a bad day or just in a rush but this is unacceptable to customers who came to love your restaurant.

I come just for the chicken. It's a long wait so call if you can. The fries -no matter which…read morelocation are an after thought. Meaning they are never fully cooked nor are they good so I always pass on getting them. This location is clean and the man behind the counter is always friends and helps out on register if the other is on a call. I have had the catfish before and it is okay. Not sure what a pizza puff is but I will give one a try one day....maybe! There other sides like coleslaw (eh) okra and mushrooms so they have options. The hot and bbq aka mild sauce is decent so I always get it on the side. Otherwise it gets drowned in the sauce which is just not my preference.

I specified that I was stopping by for the first time and would like for my food to be hot...the…read morecashier who was nice turned around and said it to the cook...I then waited 30 minutes for cold chicken and fries and hot fish...I was highly upset...I didn't even turn around I was so disappointed

I really was hoping the sandwich would taste great. After checking the menu on the internet, I was…read morelooking forward to a BLT. The service was outstanding. Unfortunately, the product was subpar. The bacon was flimsy and soft. The thick bread and chewy bacon combined with lettuce was just too much work for my jaws. I ate a few bites and decided to toss the sandwich. I wasted my time and money and won't be back.

service okay food terrible I asked for specific modification didn't receive them also there was…read morehair in my food all they did was give me another which I did not eat I asked for a refund and was told I couldnt get one I been here multiple times and never received bad service this lost me! DONT RECOMMEND AND WONT BE BACK!

Pretty good man. Food is like every other McDonalds and service was friendly. Went through drive…read morethrough and even that had an aura that just gave "fast food." Love that. W ambiance.

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

The grilled red snapper was good and the service was too. The gentleman who serviced me was very…read morepolite especially when I asked if they gave Sr Citizen discount which was no

Visited Red Snapper in Matteson July, 10, 2026. Paid 16.99 for a four piece catfish dinner plus an…read moreextra $3.00 for center cut pieces. $20 for 4-piece catfish dinner. The fish was dry, refried and hard. The French fries were like pieces of composited potatoes, no taste at all. The whole meal was inedible. Called and talked to someone who said he was the manager. He said he'd need to talk to the cook. You don't talk to the cook. You tell the cook to serve fresh fish. I will not go here again.

Traditional A&W and LJS restaurant…read more Dining in reminds you of a 1950s diner with a jukebox, seating, and an overall atmosphere. Generally, I am not a root beer fan, but there's nothing like homemade A&W root beer. The only thing better would've been a float, which is optional, but I did not order one. I ordered the fish-and-chicken platter, which came with two sides. I forgot how greasy the delicious food was. The location is dated and could use some major love, but the two staff members working did a great job of ensuring all the food was hot, fresh, and made to order.

Horrible service! I was in the drive-through for over 15…read moreminutes, even though my order was ready much earlier because I ordered on the app. The two cars in front of me must've had huge orders, and they should've had them pull up ahead of me and let them wait somewhere else. That's how all the drive-through's work nowadays except this one!

Worst location to ever exist!!! They are so slow and don't care about you at all. They always get…read morethe orders wrong and SUPER UNSANITARY!!! They have the worst attitude ever. The line can be out the door and they won't even bat an eye. They don't even wear gloves most of the time this location should genuinely be shut down!!

If I could give zero stars, I would. This was the most chaotic, unsanitary, and unprofessional…read moreexperience I've ever had at any Chipotle. I waited almost 20 minutes in a line that stretched out the door. There were more employees behind the counter than I've ever seen at this location, yet everything was chaotic and disorganized. Staff were rushing, visibly frustrated, and not communicating with customers. When I ordered half chicken and half pork, the pork they placed in my bowl had a white, congealed-looking substance sitting on top of it. The employee couldn't confidently explain what it was. That alone raised immediate food safety concerns, so I asked for it to be remade. Then things got worse. Once I got home, I discovered my Chipotle bag was completely soaked through and the bowl was leaking heavily, even though the lid was fully sealed. The liquid soaked into my car seat, onto my hand, and my kitchen counter. I posted photos so you can see exactly what I mean. The cashier listed on my receipt as Nathaneal walked away from the register multiple times with customers waiting, mis-stated my order, and seemed annoyed when corrected. When I asked for the manager's name, she hesitated before giving me "Jasmine." The only employee who showed professionalism was the woman working the middle station adding the sides. Between the unsafe food, the leaking packaging, the mess it caused in my car, the long wait, and the unprofessional staff behavior, this entire experience was unacceptable. This location desperately needs better management, proper training, and a serious review of its food safety and sanitation practices.