I had a really great experience at Chick-fil-A thanks to the cashier, Jacob. He was super friendly, patient, and made me feel welcome right away. He made sure my order was correct and had such a positive attitude the whole time. It honestly made my day better. Jacob is amazing at what he does, and I hope he gets recognized for it! read more

It's chic fil a. It's good. This location is pretty good. The cashiers are friendly. It stays pretty busy. We usually go for lunch, but I had a few points to use so I ordered online since we had the grands at the house and they wanted CFA. I was able to get the 30ct. Nuggies. Hubs went to pick up our order and everything was just as ordered. They gave us plenty of sauces and ketchup. The sandwiches and nuggies were still hot when they got back home, so that was a plus. It's nice to not have to worry about checking your bag to make sure everything is there! read more

Chick-fil-A - Fast Food Near Me - Marble Falls, Texas

Always a good place to stop. I'll say the drive thru lines can get pretty long at certain times but it's normally pretty quick. You get the super friendly service you'd expect from Chick-Fil-A. The food is always top notch but I have been a time or two when my order was confused with another, but when brought to their attention it was always made right. The store is always clean which makes the dining experience a fun time.. Absolutely this is a must stop for some good food in this area. read more

Friendly service. Quality food. and Fresh-brewed ice tea. Then, of course there are the waffle fries. These were a little on the cold side so not as grand as from other locations. read more

The Absolute BEST!!!! We all know Chick-fil-A kills it with service and food quality. I had to pick up a large order for an important catering event. I ordered online and picked it up early, at 8 AM. They had everything perfectly packaged, to include a very nice carrying bag to keep the order fresh. The person who helped me and my mother was beyond nice and helpful. I'm sorry I didn't catch his name. Had a mustache. Incredible Service!! My mother is still talking about how nice he was. read more

Chick-fil-A - ows a chick - fil - a - chick restaurant - Fast Food Near Me - Marble Falls, Texas

This is not my normal review but I just can't stand to let this go on without a comment. Chick-fil-a has honestly been a a staple for my family with taking my kids countless times. The combination of inflation and unprovoked political pressure has all but ruined this chain. The prices are just astronomical and the portions seemingly small. The tipping point for me is that my recent visit simply because I wanted to go a bit healthy, I stopped by to get a chicken wrap. Not only was this the tiniest, unsavory rendition of a wrap I've ever seen, it was tasteless and $12 for the meal. $8+ for wrap itself. Prices of the standard chicken sandwich north of $6. This is the sad reality of today's fast food prices and what restaurants must resort to to survive. I will never go back. Kids taking orders - sweet and genuinely kind. For this company, you stop delivering your trademark product at family friendly price points when you cave into societal pressures. I'll never go back. Too many other options. read more

Cannot say I have ever had to do a bad review on a Chick fil but here we go... 1. The parking is strange. It is built almost exclusively drive-thru. Not much dine-in space. 2. They were so disorganized at the front. The manager was constantly redirecting staff. 3. It took 19 minutes to get a chicken nuggets meal. Yes, I timed it! 4. They have blocked off a section of the floor and put a "sheet" divider. You can see a clothes rack, cooler, and desk behind it. It was so unprofessional. read more

Breakfast at Chick-fil-A today. Breakfast until 10:30. Had their sausage egg and cheese on an English muffin. Made it a meal with potatoes and coffee. Friendly staff good food read more

When using their Drive Thru, be sure to check your order at the pickup window. We asked for 3-different sauces and Received NONE of the Sauces we requested and I guess we're supposed to ask for Napkins. We received None. This isn't the kind of service, I'm use to, from other Chick-fil-As I've been to. Thank God we were just passing thru going back to San Antonio, TX read more

ordered through the mobile app and my boyfriend's food was all correct, but my salad came with no toppings and the wrong dressing.... read more

Chick-fil-A - the Side Salad order - Fast Food Near Me - Marble Falls, Texas

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Great Chik-Fil-A drive through. Came through town for breakfast and stopped at my ole standby and favorite. I love the chicken biscuit combo which is of course: Menu Item #1. The staff was super friendly, as usual, and pretty fast. The only downer was that this is perhaps the first time EVER that I had a biscuit that was either over cooked or the temperature was too high. It had a slight burned/scorched flavor / texture. I was super surprised. No big deal, the spices of the chicken are so divine that it was not that bad. I think it was likely just a miss of the day. read more

Chick-fil-A - Breakfast #1: Chicken biscuit, round potato things, and a drink. - Fast Food Near Me - Marble Falls, Texas

Fries are cold, chicken is soggy, the service was crazy and the woman couldn't hear me and kept talking over me. The kitchen looked dirty and most importantly, THEY FORGOT MY SAUCE. I asked for sauce, they forgot it. currently having a mental breakdown. read more

I dislike leaving bad reviews when I know the management and owner is trying, but we have not been visiting because of the continuous slow service, wrong orders, and awful quality of food. When I am convinced by my family to try again, I leave regretful. They try to make it right by being overly nice and "adding a free meal" (only in the next 30 days too....thats silly) next time I come in, but the problem is I don't want to go to this location to use my free meal and be disappointed and upset yet again. Food is my love language so it really puts a damper on my day. If they could add the free meal to my account, I would love to redeem at another location. The problems I've had in the last 6 months are: No salads at all available, no market salads available and when they available the quality is NOT good (wilted lettuce, barely any toppings, wrong chicken added, no blue cheese on my salad multiple times, no blue cheese even available (supply issues) but didn't tell me at all, the tiniest chicken breast I've ever seen that didn't cover even half of the bun, and my entire $35 order was wrong one night after driving there and all the way home, I had to go back..all we got was our correct order. No discount for next time to make up for the problem. Whatever happened to good customer service and rectifying the issue? I'm appalled that this is a Chick-fil-A establishment. The quality of service is more like a Burger King- or worse. Please do better. read more

This morning, not only could I NOT get a biscuit, as they were still in the oven, I substituted the biscuit for a muffin. TOTALLY BURNT! If a restaurant is to be open at a certain time, then make sure the food is ready at the same time. What's wrong with that. I quit going to Chick-fil-a but went this am because I was hungry. BIG MISTAKE read more

Service was pretty good no complaints but the dude taking my order with the iPad was definitely baked... all around not bad 4/5 stars!

Thought I would give it another try. Nope. They forgot 2 sandwich's again. Horrible staff and service. You have lost a loyal customer of 7 years!!! read more

Came in for an egg white grill without cheese and a side english muffin w/honey (my typical chick fil a breakfast). Order ended up coming out with cheese, and forget to check on my way to work. Called the restaurant and Caleb got me sorted out, with a complimentary meal. Fast food mistakes happen, and I'm always glad I stop at chick fil a for the clean restrooms, and pleasant staff. 5 stars for Caleb. Will continue to eat here as long as their customer service is this good read more

2nd time in a row that my drive thru order was incorrect. By the time I figure out it's wrong, I'm too far down 1431 to turn around. Today, I was the 2nd person in line as they didn't open until 10:30 and still messed it up. Check and double check the orders. Today, I got Zach's chicken sandwich with pickles and he probably got mine without pickles. read more

The food is great, the service is excellent! I appreciate the training that goes into developing their staff.

I have never been a Chick-Fil-A evangelist. It's chicken sandwiches - it's fine. The best reason to come here is that their drive-through is super fast and efficient, so if you want average food in above-average time then this is your place. If you have a few extra minutes to spare, better food can be found close by. read more

Slowest chic fil a we've ever experienced, gave us 2 sauces for 2 meals. Chicken sandwiches were small and not fresh. Waffle fries had been under a heat lamp. I always trust chicken fil a to deliver great quick food, but this place was terrible. read more

My husband and I came to Chick Fil A after a long day and we were SCATTER BRAINED! we had to change our order at least three times and DANIEL SAVED THE DAY! What a great guy! thank you for making our experience a great one! read more

Was in line for breakfast only one lane opened it was 10:25 so knew I was cutting it close as they stop serving breakfast at 10:30. There were only 2 cars in front of me and none in front of them. Ordering for both cars took an unusually long time. By time I got to order it was 10:31. They told me they were not taking breakfast orders anymore. Given only one line was open and how long it took them to get folks done it appeared to be a planned event so they could hold to their 10:30 cutoff. Will not be going there or any chik fila again. read more

Always messes up my order, I never get the right food and it makes me sad especially after a long hard day at work.

Chick-fil-A has always been my go to place for breakfast, lunch and even dinner. I guess everyone fails sometime. After a hard day at work with basically no breakfast or lunch I did the drive through for a Cobb Salad. That's where disappointment began. I got home 30 minutes away and found no Cobb Salad but a very spicy Garden Salad. First of all I don't do spicy and second of all much of the lettuce was brown and appeared to have been frozen at one time. Lesson learned...when you are exhausted and hungry a grilled cheese sandwich made at home is the answer. read more

1 star. The teenagers that work there are so kind and polite but the old lady who wipes down tables.. is only nice to her regulars. We have a son with CHRONIC skin issues. So, when he plays in the play room he doesn't take off his shoes. We wipe them down with disinfectant wipes REALLY well before he goes into the room and we have never had a issue. No one has ever said anything or had a problem. Well, today, there was a mom with three boys and a girl in the playroom who was sitting on her phone not paying attention the whole time and I have a problem with her and the way the staff handled the situation. So, before we went into the playroom, we obviously ate. We sat at the table near the exit where the outside dining is. We could see everything that was going on in the playroom and at one point we heard a big thump and the oldest boy who was causing issues from the minute he got there had pushed a child into the glass, and they hit their head up against it really freaking hard.. the child was crying and then he began to hit the child in the face amd then kept pretending like he was going to do it again..while all this was happening, the mother was sitting on her phone. As soon as we walked into the play room, her oldest son pulled his fist back and punched his 3 (I'm guessing) year old sister in the face leaving her crying in tears. My son ran over to her and tried to give her a hug and this little boy pulled his arm back to punch my 2 year old son.. (this kid was probably 6). Before I can even say anything the mother stops him because the crying of her daughter gets enough of her attention to look up up from her phone. So, she takes her son outside and talks to him. She comes back in and tells her son that he is done and has to sit with her and then gets back on her phone immediately. Well, you can tell that this child doesn't get much attention at home because he didn't take her serious at all, so, he got up without her even realizing because she's so lost in her virtual world. Well, in comes a grandmother with her 2 year old grandson and the violent older boy runs up the stairs and blocks it not letting him or my son pass and says, "you can't wear shoes in here". He puts his finger in the little boys face and then pushes him into the mesh..(both my son and the ladies grandson didn't say anything because my son is speech delayed and the other child was not taking.) well that rightfully upsets the grandma and she corrects the 6/7 year old because the mother IS ON HER PHONE STILL! this happens to other children about 8 more times and I finally say something to the mom and her response is, " well he's right, you can't have shoes on in here.." to which I respond with, "well it also says you're supposed to watch your child and be vigilant." But she just looks back at her phone AGAIN. At this point I have to get out of there before I do something wild. I tell the old RUDE lady who wipes down tables EVERYTHING that had happened and she just smiles and laughs and says, "he has to have his shoes". Are you kidding me? That's all she has to say? She doesn't say anything about that child being violent and punching people or pushing other children. Do you wanna know why? It's because whenever they came in, she was greeted by them and hugged.. because she knows them personally, apparently. I'm sorry but my child wearing shoes is way less dangerous than a child that is 100% violent. And if they really want to enforce rules, they need to hold everyone to the same expectations. Because it also says that you were supposed to be watching your child, and she very obviously was not . I spoke to a manager and bless his poor little heart... he didn't look to be over the age of 16 and he wasn't sure how to respond. He just was too young.. so I will not go here ever again. That used to be a weekly stop for us and my mom who works in the area gets a salad from there every single work day.. well she won't be going there anymore either. Here's the kicker they walked in with their sonic trash to throw away.. they didn't even eat at Chick-fil-A. They just used the playground and I normally wouldn't even think twice about it but I was a paying customer and was bullied out of chick-fil-A, because the old lady adored the hillbilly trash that was in there bullying every single child. Disgusting. We will just go to Leander where they don't allow bad behavior. I don't wanna give a shout out to my favorite lady who works there! I wish I could remember her name but she seems to usually be working outside handling the cash she's may be in her late 40s and has really short hair. Love that girl, definitely going to miss her. I'm kind of worried about the well-being of those children because they are so not visually looked after. read more

Never tasted fries so salty... it was like a salt bath in my mouth. One bite and I was done. I get this is out in a country town, but really? Only a few people inside (tho more in the drive through), yet it took like 30 min to get 2 sandwiches made. Freezing too....so cold inside we went to sit outside, only to be told by a young man that we couldn't. But we didn't listen to the kid, sat outside and then asked for fries with no salt, which were our safest bet and a million times better. We were driving through and I wish we hadn't stopped there as what should have been a short stop took over an hour. read more

If you value your children, go somewhere else. I alerted person behind the counter (Sheryden?) that 2 teenage boys (16-18) were in the play ground. She did nothing about it. I had to get the young men who were hiding in the top of the playground myself. She was not concerned with the situation at all. No acknowledgement, no action , nothing. These days, you never know if they were pedophiles or up to something sinister. They were hiding in the top where they could not be seen. I felt like my concerns were unimportant. read more

Very pleasant dine in experience! Service was quick and food was delicious! We tried the peach milkshake for the first time, and it was DELICIOUS! Kids nugget meal was enjoyed, alongside admiring the play area. Staff was very welcoming and friendly. Look forward to returning in the future! read more

Probably recommend if they fired or moved the old lady from the drive through!! She is rude and condescending and she lied right in front of me. But...the manager on duty was outstanding, great asset to the company. But please put her on trash duty where she won't come in contact with customers read more

For the price I gotta pay for one medium size meal & getting blinded by the asshole behind me in line with his headlights---you'd think I'd get a big juicy chicken breast sandwich. He'll no, I get this flat ass piece of chicken sandwich. Thanks a lot Chick-Fil-A for over pricing ur meals et skimping on ur chicken. read more

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HORRIBLE PEOPLE !! The owner personally handed me my food without a golden ticket and knew THEY MADE ME 30 minutes late to my kids birthday due to the food not being ready for another 30 minutes passed when the app said it was !! Now when I'm trying to honor the golden ticket, he will not honor it because he forgot to give it to me and refuses to honor his word. The manager JAKE and the owner Allen were extremely disrespectful short, rude, and hateful towards me. I was crying on the phone with the way they were speaking to me and they continued being rude and talking over me ! Allen himself wouldn't even let me speak ! On the day of the Golden ticket. I had a full conversation with him standing there while he obviously was very awkward because he was embarrassed on how long it took for them to get the food out. Now he claims he does not even remember that day. Very poor business owner, and sad that is the only restaurant with such poor business practices that claim to be religious. I am also a business owner and would never speak to a client that way. read more

The express lane was SLOW today. I should have got in the regular line and just ordered. Why even bother using the app & app line if it's slow because numerous people are placing large orders in the express lane read more

Awesome experience! I'm super impressed! I'm visiting from El Paso and ate here with my son's and my mom who lives in town and couldn't be happier! Per usual staff was super friendly and accommodating.....facilities are super clean even when it's packed! read more

Right now they are socially distancing, and arent having employees stand outside to take orders for the drive thru. I actually prefer this. Everything was fantastic at this location. Typical service and food quality for Chic-Filet. read more

Above and beyond amazing customer service. We travel for work and this place has always took care of my crew. We want to thank the manager JD for taking care of the ones who didn't eat at lunch and went back. We honestly appreciate everything you guys do! read more

They forgot my gluten free bun. When I called, they said over the phone that they were going to give me a 'free' entree for making me come back. I came back, no free entree. Good grief! read more

Absolutely wonderful. Chick-fil-A is pretty good a majority of the time....but this establishment goes above and beyond. Not only was the service fast, thorough, and polite; but all our food was HOT & FRESH! The staff were very kind and the window service was impeccable. I was just passing through but I will definitely be making this my stopping point of choice from now on. read more

This is the nicest Chick-til-a in Texas. From the design to the staff. We were traveling home with our dog and they went out of their way to make sure we had water for him on the patio! Found was good too. read more

It saddens me to have to give this place only one star. I have been going to Chick-fil-A for many many years and have never been disappointed with food or service until tonight. We are visiting Marble Falls from Tucson Arizona. After spending a very long day going to Waco and Dallas, we did not want to cook anything for dinner, so we thought we would go through Chick-fil-A's drive-thru. After placing our order in the drive-thru, the young man repeated our order back to us, however he had such a heavy accent that we could not understand what he was saying. We did not ask him to repeat the order instead we just drove to the window. Upon arriving to the window we found out that there were two young men and one young lady goofing around trying to make up different types of accents. Having teenagers ourselves, we understand young adults wanting to have a good time. When we received your order, we asked the young man, "do we have all of our order?" He replied "yes you do." When we got back to our hotel to eat our food, we found out part of the order was missing. We were super tired and did not want to drive 15 minutes back to get the order corrected. We just shared the part of the order we did have. Lesson learned for us is to always check our order before driving away. Lesson for this establishment is, train your employees, there is a place and time for goofing off, and it should not be at work. read more