I honestly think that this is one of the best Chick-fil-A 's in Texas. The service is great the food is great. Very clean. They have great service inside and out. Workers are always polite and offer to help clean up trash. read more

Terrible service today. Wasn't even busy. This location has gone down hill. I'm so disappointed. read more

Chick-fil-A - How hard is it to wipe off the cup - Fast Food Near Me - Lufkin, Texas

very very good, I love it there, I love eating there. The service is amazing and they were so kind. The place was so nice and clean, I could live there. My friend Johnathan brother works there and he is the best guy read more

Just like most they offer quick and efficient service with good food i do wish if you ordered the gluten free buns they put them on the burger instead of making you do it which kind of defeats the purpose of going out read more

The food was great, especially for fast food, and the staff was nice and hospitable. Not to mention the ambiance of the room, from the soft yellow lights to the homey posters lining the walls, the general feel of the restaurant was very comfortable. read more

Chick-fil-A - 2 Chick-fil-A Chicken Sandwiches (one spicy) with fries 2 cookies AND a free sample - Fast Food Near Me - Lufkin, Texas

I typically only eat breakfast at this location. I rarely drive thru. The staff here is extremely friendly and are quick to converse when they aren't too busy. Excellent customer service. Occasionally, I'll have them deliver lunch for me in the Lufkin area. They are prompt and efficient and deliver on time. In a day when quality customer service seems to be dying, it lives and thrives at this Chick-Fil-A. Oh, and try the chicken biscuit with egg and cheese added. It's really good!! read more

Chick-fil-A - Fast Food Near Me - Lufkin, Texas

Chick-fil-A is a family favorite. We love everything about it. My kids love the nuggets. I love the seasonal shakes, My husband loves the soups, even in the sweltering heat. read more

Food is made to order just remember to ask for straws if you didn't get anygreat service!

With much dismay I post this review. We are huge fans of Chick-fil-a however have been hugely disappointed last several trips. First time I dismissed food quality with the fact as we are all struggling to find qualified and willing employees to fill positions. However after several trips with the quality declining, chicken Patty being cooked to resemble a piece of cardboard and nuggets were a waste of money. A 12 count nugget contained 8 nuggets the size of a quarter if you embellished a small bit and the other 4 were nothing short of a crispy fried piece of batter. I called to discuss this with store as I know they have great pride in their store. I left my name and number. And sorry to report that my voice as an ongoing customer was not worth merit. Left message two days ago giving them time to respond. It seems to me that the need for fast, high volume sales is now outweighing the quality and customer service aspect of their business. Sad see businesses need for greed outweighing their foundation for what they were built on. From my point of view bigger is not always better if you sacrifice your core beliefs. Sad to say I won't be frequenting this Chick-fil-a again. read more

Chick-fil-A - Chicken Chick-fil-A Nuggets - Fast Food Near Me - Lufkin, Texas

I was getting my order taken by an employee named Logan Coleman and he took for ever I could have walked to the restroom and back and he would still be taking my order for one meal and never asked me if I wanted sauces. By the time I got my order at the window it was still wrong, I wanted grilled nuggets and he charged me for regular nuggets and when I asked for tea and got unsweetened when I wanted it sweet. read more

Stopped in for a new cool summer treat. The Chicken Kale salad. It is a blend of salad greens and kale topped with grillled chicken, Parmesan cheese curls, lemon Pablo and fresh lemon wedges. It was fresh, bright and cool fir this hot summer day read more

Best fast food in town. They are always polite, helpful, and super quick. Awesome service.

Screwed up my wife's chicken sandwich. No pickles, she's allergic. Does not mean peel them off, no it means make a fresh sandwich. And Next time you wanna put cones in the parking lot make sure I can actually get out or I'm going to keep running over your cones and laugh as your associate scatters to gather them back up. Make the exit clear or I'll make my own. read more

Always & Forever On Top Of The Game!! Service with a smile even in pouring down rain. Opened 4 drive through lanes so now one has to wait an extended time. read more

On our way to family in Tyler. Family in car needed to grab some grub for fuel. Decided on CFA in Lufkin. Had a hard time getting to it due to the labyrinth to its Drive thru.(Coming from Houston, try it and you'll know.) Once we got to it, CFA was overwhelming awesome. (This was a multi-point Drive- thru.) Employees on point; service seamless; preparation time, speedy; grilled chicken bites,......amazing. I chose 5 out of 5 with no hesitation. This was Mothers Day weekend, so busy but still, they Killed It !!! read more

Pretty much like any Chick-Fil-A I've been to, it's busy but the food is consistent. We went through the drive through and actually had to place two different orders from our car, which they were easily able to accommodate with each of us paying separately. As usual with every Chick-Fil-A I've been to, customer service was excellent! read more

This chic fi la has THE MOST rudest workers EVER! Me and a friend had an interaction with Cindy and she had nothing but an attitude. I thought chic fi la taught their workers to be nice and respectful to the customers. And not even that Cindy messed up our order. BIG TIME. she was so rude she wasn't focusing on what our order. Disappointed in chic fi la for hiring this rude person! read more

the best chicken sandwich is ruined by adding pickles. even taking the accidentally added pickles on the sandwich, it still has pickle juice on it. read more

I love it they have great quality it was just amazing we recommend and even if you want food fast

Went inside to eat on a trip, this place was crazy busy the line was wrapped around the building and 5 or 6 cars deep into the other parking lot we ordered and sat fairly fast and sat down. I'd say 2 mins later we had hot food on the table. Would have gotten 5 stars if the The fry's were not way over salted but that happens some time, and the crazy parking lot read more

This was the first place I worked, and the management instilled in me the value of keeping customers happy, and the restaurant in pristine condition. The good folks in charge 15 years ago are still running the show, and I can tell they are still running a tight ship. It's Chick Fil A, and I don't think I've ever been to an unfriendly or dirty Chick-Fil-A. You know what you're getting. Why are you reading a Yelp review for the place? read more

I don't know what it is, but we Lufkinites absolutely LOVE our chickfila. And for good reason! It's delicious!! I would give them more than five stars if possible for the food alone, but this review is going to focus on this particular chickfila and it's layout. I would never discourage going to this chickfila, but I think you could use a little forewarning to your advantage: 1. Like I said, this whole town is obsessed... So it is PACKED at lunch. The lines still move remarkably quick for how busy it gets (I mean the car line generally wraps around the building). They recently split the lines into two to make ordering faster, but I feel like this bottlenecks the line a little. 2. If you don't want to wait in the drive through line, parking isn't always ideal. The drive through line can block most parking spots in, so sometimes it's a little difficult getting out. But not all hope is lost, here are some tips!! 1. Park in the Old Navy parking lot. It's really not a far walk. 2. Consider going to the Chickfila across the loop in the mall. It's quieter and less stressful Really, I'd like to give chickfila 5 stars because the food is good and I've never had bad wait service. But that's the provlem! It's too good!! And so it creates heavy traffic and parking problems. However, if you're a patient person, I think you'll be fine. I still go at least once a week! :) read more

My family must travel to Chick-fil-A at least once or twice a week.What impressed my family is the tenderness ,freshness of their chicken sandwich.The round French fries were very tasty along with unlimited supply of coke. Recommend Chick-fil-A to anyone who loves first class food. . read more

Ordered a salad curbside from the app. It was delivered without the toppings or cutlery. The girl who delivered it began to argue with me that it was complete. I don't know how else to say that I need the toppings and a fork without those words. read more

Fast friendly service, clean inside with a brand new interior. Excellent breakfast! Highly recommend the chicken egg & cheese bagel. The best fast food breakfast out there! Their coffee is delicious as well, which makes this a perfect first stop on a long road trip. read more

We love it. Foood always good. And employees are kind and always helpful. God bless this company beyond measure.

Head to McDonald's and you can get a partially eaten cheeseburger on a bad day. Maybe you would even like to watch as the McDonald's manager corrects a mistaken order by cleaning off the condiments with her bare finger. Even late at night you can swing through the dine-in and get a completely screwed up order, then listen as the manager tells you it's your mistake. Then again maybe you decide to have a milkshake on Sunday because McDonald's is about the last option. Only to realize after a taste you recall once again how much you miss a milkshake being made properly. The plethora of issues that you have with most establishments are solved by going to this Chick-fil-A. When you even go to other Chick-fil-A locations and the tables are dirty you can always redeem that visit with a trip to the South Loop Crossing franchise. read more

This location has all the hallmarks of a wonderful Chick-Fil-A experience. The food is consistently delicious and the right temp, the staff is more than happy to accommodate any requests you have, and even during the busiest times of the day, service is quick and the restaurant is clean. read more

Chick-fil-A - Fast Food Near Me - Lufkin, Texas

Friendly,clean,and fresh. Thank goodness.....usually they give bigger cup they gave small cups and still charged for the reg way read more

Chick-fil-A - Small cup but same big price... - Fast Food Near Me - Lufkin, Texas

This is one place you can never go wrong with.... There food always taste great. You always get great service. Chick fil la sauce is my favorite. The extra price is worth the quality of food. When in doubt go to chick. read more

Oh yah 5 stars baby !!! Man I love me some chick fil a best chicken place ever in nac except for raising canes they are equal .... Chick fil a sauce is WESOME read more

I had just told my granddaughter how great the service was at this Chick-fil-a was when I got to the window and the Young lady at the window and the two Young men were having the best time playing around. She finally told me to pull around and she would bring my salad out to me. I asked why was it delayed, was it because they were busy playing around she got rude and right after that my food was ready and she threw it in a basket to be given to me. When I asked for the manager he could not have cared any less. I have gone to this store many times and the service was fast, efficient and professional. I guess that's only the case in the daytime when the owner might show up. read more

Always simply the best...ALWAYS. I love the app to order your food and have it brought out to you.

I don't believe they have ever gotten our order wrong, which is quite rare for fast food joints in Lufkin. The food is always delicious and hot and the service is friendly. read more

I really like Chick-Fil-A! They have yummy salads and grilled chicken sandwiches with fruit cups instead of fries! The drive thru is usually packed! Like 15 plus cars, but we get our order in and our food very quickly! Great customer service, too! read more

We went there this summer with a group of 30 students and got us through the line quickly. For a few students, the employees had their food in their hands before the next person could even start ordering. (and no mistakes). One of my best experiences with a group at a fast food place. read more

This is the one place I can go and always know I'm getting quality food and service. The staff are consistently friendly and expeditious. If I'm having a bad day, I know I can always go to Chick-fil-A and feel better. If every business had their attitude and ethics, the world would be a much better place. Thank you Chick-fil-A for exhibiting excellence! read more

Always busy, but service is fast and friendly. Julie runs a good store and her employees take pride in doing a good job. I have never had a problem with the service at this location and even though this place is packed at lunch (especially when school is out) they move lots of people and lots of chicken through the doors. Chick-fil-A sandwich always hits the spot, and yes, you can order it without pickles. Waffle fries are my daughter's fave, but for my personal taste could be cooked a few seconds longer. read more

This is the fastest drive thru I've ever been through. This place is always packed,but they are super duper fast. I've never had them mess up an order and the food is always hot and fresh. Once you get to the window it takes less than a minute to pay, get your food and be driving off. Seriously, they are that fast. Also? They gave my dog a dog treat when she was riding co-pilot. Awesome service x 100. read more

I love Chick-fil-a! I so wish we had one in Hawaii, but sadly we do not. So, this is one of my stops when I come to visit Lufkin. I absolutely love their chicken nuggets, waffle fries, and fresh squeezed lemonade. It's all delicious! read more